We are so happy with Better Floors, we'd give more than five stars if available! High quality…read moreflooring, great value and super friendly and professional customer service. Highly recommend Better Floors.

Better Floors has performed several jobs for me at my home and business. Tracey and Mike are so…read morehelpful, and the job always looks great! I highly recommend their services. Justin Reed

When they are selling you a product, they are extremely helpful and make you feel comfortable but…read moreonce everything is done, they will never return your phone calls. I had a backsplash done and less than a year later the grout started peeling away where the wall meets the countertop. I called to find out what the grout color was. Nobody returned my call. I went up to the store and they could not tell me from my file and said they would find out and call me back but they didn't. I left a message for the salesman that I originally worked with and it's been months and he still has not returned my call.

Wow! So where do I begin. I went to the Floor Store for what I thought was going to be simple…read morekitchen floor replacement. That's when I met Walter. He was absolutely amazing and helpful. So what turned out to be what I thought was going to be simple. Turned into an entire home project due to a faulty dishwasher (flood). When I tell you that Walter as well as his team worked with me every step of the way. Walter's patience with me and all the changes I was making was insane. I must have gone in to the store at least once a day sometimes twice. Walter certainly made me feel like he truly cared about what I was going through. He was compassionate and really truly showed that he cared, he is veprofessional and very pleasant to work with. The floors are amazing, he worked with me in pricing and even the small touches along the way. I highly recommend The Floor Store. Ask for Walter!!

They did a pretty large, and costly, job on my home. Overall good work, but when it comes to…read moredetails and follow up there's much to be desired. No communication after repeated trys to reach someone.

I needed interior renovations done but had already moved out of state so I needed a contractor who…read morecould handle everything for me. Two thirds of the work had been done by the time I was able to see their progress and I was definitely pleased. I had to leave before the final touches so I didn't get to see the finished job but my realtor said it all looked great. The owner contacted me when a problem arose with sanding and staining the hardwood floors, told me exactly what was wrong and gave me reasonably priced options to fix it. The result was just right and I have gotten compliments on the floors. Price was a little on the high side but worth being able to leave everything in their hands. Marked Punctuality as N/A because I wasn't there to see. The time estimate was for about 3 weeks but it actually took about 5, mostly because of the delay caused by having to change plans for the floors---no fault of the contractor's!

Justin Jones installed my floors for me almost 5 years ago and they still look as good as the day…read morehe put them in!! He did a amazing job!

I stopped into Wertz Flooring on a Saturday afternoon just to check out some samples for an out of…read morestate move. While knowing that I would not be purchasing carpeting from them, the staff at Wertz could not have been more helpful. They spent over an hour with me, explained the different types of carpeting, assisted with selections, and allowed me to take home samples (and even carried them to my car). I would highly recommend this business-they were knowledgeable, helpful, and kind!

From our first visit through installation, every step of the new carpet experience was wonderful…read more Each person we worked with was friendly, respectful, and knowledgeable. Our new carpet is perfectly installed and exactly what we wanted. We will definitely use Scott Carpet One for any future flooring needs. Highly recommend!

Carpet One is the only place that I use for carpet and flooring! In every instance that I have…read morepurchased flooring here I have been 100% satisfied and I am very detail oriented and particular. Patrick has helped me with my current project which involves multiple areas of carpet and luxury vinyl. He is extremely helpful and has a thorough knowledge of flooring. He steered me in the right direction many times and I am so glad I listened to his guidance. Patrick also has a level of kindness and patience that I have never experienced in customer service. The installation crews have always been very prompt, pleasant and tidy. They never left a mess behind! Don't look any further. This is where you want to buy flooring! You will be in excellent hands the moment you walk through the door!

Excellent company! All around. Quality workmanship, customer service and pricing is very fair.read more

Kate & Chris operate the most attentive and accommodating custom stone business in the area. Their…read moredesigns and color options with local distributors seem endless. All of their staffing have the same level of professionalism one would hope to encounter when trying to choose those personal changes or additions to one's home.

2.21.25 waiting for Creative Contracting to "circle back" 22 days later. What's the current social…read moreexpectation for a circle back? Here is an update of the worsening state of the work from Creative Contracting who have not addressed the issues now nine months after leaving the job. They sold, built, painted and installed the crown moulding and suggested and hired out the "repairs" for the ceiling and wall issues that are more noticeable than before.

I was dropped off at my residence by a friend who pulled over to the curb and put his hazard lights…read moreon. The second I stepped out of the car, we were harassed by a man driving a Creative Contracting truck. The truck then parked close by and waited for my friend to leave. He followed my friend turn-for-turn for 5 whole minutes. To make matters worse, there was a child in the front seat! Terrible example for that young man. Somebody needs to work on their road rage.

Perry Lombard from Central Virginia Home Inspections recently inspected our home for a potential…read morebuyer. What a horrible experience. He has requested replacing the entire electrical panel which has been recently inspected by a Master Electrician and found in perfect working order. He also basically failed and wrote extensively on items that are in perfect working order but stated that maybe, possibly under extreme circumstances MAY cause an issue. What does that even mean? Horrible lack of knowledge. If you want your sale held up or even ruined call Central Virginia Home Inspections. Wish there was a negative 10 rating

I hired Central Virginia Home Inspections as my mother's home was in need of an inspection…read more The report was provided to me the same day of the inspection and it was comprehensive with great digital photos. It allowed my mother and I to make the right decisions about items that needed maintenance or repair. The inspector was professional, prompt and courteous. Would definitely recommend!