Needed a used tire they quoted me 65 on the phone, get to the place the next day and was quoted 70…read more(no biggie I needed the tire) upon me explaining what happened to one tire, I noticed a nail in a different tire so I tell him gimme 2 tires, he said 140 I said ok. I get back in the car he puts them on quickly and puts my car bag on the ground. While he's putting my donut back in my trunk I notice the tire he just put on has a nail in it (but with brown goop around it) this sheister tried to sell me my same tire and didn't realize he put the tire on nail side up so I could see it(before I drove off). I explained to him that was too much of a coincidence for me and that I'd feel much comfortable with another tire. He pissed and moaned and groaned and frowned while putting me a different tire on. He thought he was getting a free 70 bucks outta me ughhh! The short, Caucasian guy with no teeth! He was rude and when he finished I tried to explain my logic and still thanked him for his service and he was angry and walked off lol!

In a pinch for a tire, had a flat on the way home from up North. Long story short, they told me…read morestay in my car, would get to me. 20 minutes later the dude (without the little ponytail) said we have your tire. My choices were $55, $65 or $75, depending on tread. He said $75 was excellent tread, I said go for it. So the dude with the ponytail tells me to pull up by the middle jack, stay in my car and bing bang boom he's done, give him my credit card and on my way. This is what he did to my car(pics to follow). Went back to show him, got ignored for half an hour, , finally just spoke up as he was blatantly ignoring me, my son stopped me from having a total meltdown as he was changing tire on a gorgeous G wagon, reminding me we were in Ferndale, but still on 8 mile. Point taken.

My experience with Marcus and tire outlet was excellent. Marcus has a very pleasant demeanor and is…read moreprofessional in his interactions. I had unexpected trouble with my car and brought it to tire outlet without calling. They got me in right away without a scheduled appointment. They took time to test multiple features and ensure they were diagnosing the correct problem. They were upfront and did not try to sell me services that may not be needed after testing showed functional parts. When I requested additional areas be serviced, they looked into it and called back with a quote in a very timely manner. All work was completed quickly. I highly recommend tire outlet!

The manager here showed me what was wrong with my car not just told me he took me to the back and…read moresaid even if you're not a mechanic, I'm gonna show you what's wrong with your car. I learned a lot they fixed my car and gave me a warranty to boot.

What a GREAT place to bring your vehicle. These people are polite, professional, friendly and most…read moreof all honest. I thought I needed front brakes, but they inspected all of them and told me I did not need pads or rotors yet. I'm sure other places would have just replaced them and charged me. I will definitely go back for any other repairs. Definitely a 5 star location!

I've been going to Bonus for years for tires and repairs. Always found them to be honest, reliable,…read moreand courteous.

So impressed. The current vehicle we leased and literally wore thru the tread in under 21,000…read moremiles. Sad to say the auto manufacture offerred assistance but it still ended up twice+ as much as what I paid for these today. Not very happy to have to replace tires just to turn it in a few months from now. Jimenez Tire was not my first call, I called several before, but I literally jumped on the deal and raced down. Got myself four tires mounted and balanced and out in under a hour. For service and price this place exceeded my expectations and was worth the drive over. Also, it is family run, second generation owned and operated business for 33+ years.

The guy in the office (Erin, Eric) whatever his name is extremely RUDE! NO customer or phone…read moreetiquette at all..so I go there on Monday my son car has a cracked rim. they tell me they ordered the wheel an it would be there by Wednesday or Thursday! we call on Thursday only for them to tell us he never ordered the wheel, he just found one! mind you I prepaid $210 that is absolutely not what I was told when I was there! They don't let you get a word in on the phone! they're talking fast an won't listen! Then Wendy gets on the phone and fucking lie an shes no better on the phone either! moral of this story is you RUDE ASS PEOPLE! dont deserve our business! Our Race is the ones keep yall Lying asses in business! I'll NEVER go there again! wouldn't recommend this place to anyone! sent my son to get a refund! NEVER AGAIN!! LIERS AN VERY RUDE ABOUT IT!!!

Let me start by saying they did not perform repairs on my car…read more After dropping it off for diagnostics, Marcus got back to me (when he said he would) to let me know it likely needed exhaust repair, which they do not do. He was very up front and honest about what the possible issue was and how much the repair might cost. He was very professional, and did not make me feel dumb or uncomfortable for asking questions. I would absolutely bring my car here for any future repair needs.

Great customer service will have me returning for my future auto repair and service needs. Heard a…read moreweird clunking sound, was freaking out since I work in sales all over the state and depend on my car to make an income. Needed it fixed ASAP. Brought it in just before 4/4:30 pm and asked them to take a look to see how bad the damage was. They said they would look at it tomorrow since it was nearing the end of the business day. Totally understood and left my keys with them to walk home. While I was still on the phone with the insurance adjuster by the CVS next door, he called me to tell me they fixed it. I couldn't believe it. I was so worried about how I was going to be able to rent a car to get to work the next day. It turns out it was a missing nut/bolt (don't know where it could've gone). They replaced it, were super honest and didn't charge me for the lone screw. Whatever that screw would've cost them now has made me a loyal and returning customer. Thank you again, totally saved the day!!

I've been taking our cars here for a couple of years now. Bill and Steve are trustworthy and will…read moregive you an honest assessment of the work your vehicle needs and will charge a reasonable price to complete the repair. My vehicle had an issue that the dealership would've charged several hundred dollars more to repair. Steve called me after they diagnosed the problem and gave me a thorough explanation of what needed to be done and the costs before proceeding. I highly recommend Mack Alger for all your auto maintenance and repair needs.

I have come here quite a few times and have always been very happy with the service. Quick…read moreturnaround, great prices, pleasant people.

I had my first experience with this company today and I have to say I feel like they went above and…read morebeyond for me. Every person on staff was honestly lovely. I came in slightly on edge with an emergency tire situation and was treated so kindly. They offered excellent prices, and were kind and thoughtful; right down to observing the cause of my issue and where to sort it, with provider recommendations. I felt more like I brought my car into a family friend than a group of strangers. I will absolutely be recommending them and returning as needed.

I love Lewis Tire! It's my go to for tires! They are amazing. Good prices and great staff! Actually…read moreI'm headed there now!

The Only place I buy tires, for over 10 years. Forget the dealerships selling you crappy, over…read morepriced BF Goodrich tires, but Nokians from USA tire. I can't recommend them enough.

Extremely unprofessional experience…read more I called in response to an inquiry Rick had submitted for business help. He answered the call and immediately said he was "in the middle of shit" and asked me to wait. A minute later, someone else came on the line and said Rick was dealing with constipation and it would take a while. I clarified this was a scheduled business call and asked if he was still interested--he then put me on hold again with no response. This level of disrespect, especially after he requested the call, is completely unacceptable. If you're considering doing business here, think twice about the professionalism and basic courtesy you might encounter.