Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

Empire Audio Visual did a phenomenal job installing a home theater speaker system in my home. From…read morestart to finish, they were professional, prompt, and clearly experts at what they do. They offered thoughtful guidance throughout the process, worked efficiently, and left everything spotless. Best of all, the system sounds incredible--it totally transformed my space. Their pricing was very reasonable for the quality of work, and I wouldn't hesitate to use them again. Highly recommend to anyone looking for top-notch A/V installation

Chad of Pure Media Systems helped me buld my home theater from design to installation. He patiently…read morespent a lot of time with different equipment options to come up an equipment configuration that max the video and audio experience within my budget. These are all done before the contact was signed. Throughout the design and installation, he is very passionate for his work. I really enjoy the home theater Chad built for me. I would strongly recommend his service to anyone who would like to have a home theater they would enjoy.

We worked with Chad in performing some media and internet upgrades during our remodel. He did a…read moregreat job with the process from start to finish. First we discussed our goals for the project and he put together a solid plan with really good recommendations. Chad was flexible in trying to find a home for our networking rack and worked with the designer and contractor to determine the best spot. There was a lot of work done during the installation, but Chad and the team made it look easy. He walked us through the best speaker and TV placement. He also worked with us on determining the best spot for new Wi-Fi access points to improve signal throughout the house. Chad took care of all the inventory and brought it to the house when construction was complete and they could start. Besides all of the installation knowledge, one of the best things that Chad does is the post-installation videos. He made a series of how-to videos for us as a reminder on how to operate the new equipment. Thanks again Chad for all of your help with our new media setup!

Wow. Just WOW! If I could give additional stars I would! Johann and his team were able install…read morea motorized TV Mantle Mount on my tile fireplace, and also patch a hole left by the versa box that was originally placed by the builder. They did a beautiful job! Johann answered all my questions from start to finish, explained things in a way that made sense to a non-tech person, and never made me feel stupid for all my questions. My only wish is that I had found him sooner. I had purchased the wrong equipment, wired my house wrong, and installed a versa box which left a hole in my fireplace (all because Tollbrothers had rushed me through the process or frankly gave me the wrong info to start). Johann never acted frustrated that he was dealing with a less than ideal situation. He never showed frustration with the situation, but simply offered me astute work-arounds and solutions. It's obvious that he takes pride in his work and his craft. You can tell he truly enjoys finding solutions and making customers happy. Moreover, it was obvious that Johann takes great pride in the incredible team he has built. Communication between him and all his team members was seamless. Each of the four members that showed up for the install were not only knowledgeable, but they were also kind and respectful. They treated my house with care, cleaned up any messes from the install, and asked if there was anything else they could do to help. Not once did they make me feel rushed for asking questions. It's clear they love their jobs. Expect to get excellent service, immediate and clear communication, and fair prices. I called three other companies who were not as knowledgeable, could not do the job, or did not provide great solutions. Don't bother wasting your time, go straight to WH technologies! You won't be disappointed!

Great service and follow up. Fair pricing and was respectful of budget. Tech certainly knew his…read morebusiness. Thanks.

Great service great staff. These guys are efficient. Top notch. Very friendly staff. I would…read moredefinitely recommend this company to anyone looking for security systems.

I initially contracted with Defcon One security when I first purchased my home. At the time of…read moreinstallation, John said he was working on getting fire/smoke detection, so I chose to stay with the company on the promise of that and the fact that the previous owner had the security company installed. Fast-forward to today and I don't think the company offers smoke or carbon monoxide detection (or if it's available, I was never given notice to add it to my system or upgrade, etc.). My second issue is the contract itself. Signing a standard 3 year contract is fair and standard. Automatically renewing a contract annually without express permission or written notice is not--and upon terminating my service, I was told I was still under contract. The lack of transparency and notice on this issue was galling, to say the least, and I'm leaving Defcon One as a very unhappy customer. Thirdly, you can notice the hours here on Yelp. If your system malfunctions (which happened, creating a full-on intrusion noise that any code entered into the panel wouldn't shut off) and you have that issue, it's not guaranteed that service comes out and, if so, not necessarily in a quick manner. Lastly, my system malfunctioned again this week as a result of a faulty breaker (which was not apparent). Trying to get someone to come out and take a look (again, as the system was making all sorts of disruptive noise) was difficult as no one was answering the phones and it went straight to voicemail. The only reason this isn't a one-star review is that when visits were made, John was courteous and professional. For the same amount of money, you can have service with a nationally-recognized company complete with 24/7 call center service, fire/smoke/carbon monoxide detection, and a contract that goes month-to-month after the initial 3 year contract. All in all, I would not recommend Defcon One Security.

Brian was recommended to me by a friend who had their home fully set up with extensive audio,…read morevisual a few years ago. Our wi-fi didn't reach into our yard or quite a bit of the house. We had added an extender, but that really didn't do much. Brian came by, scoped out the house and other technical stuff. I got a written bid the next day with a few options. We went with what he thought would do the best job. He quickly scheduled us and he and his team were professional, they wore masks and booties, they communicated well as a team and with me as needed. I would recommend them!

Since August 6, 2024, I have been reaching out to Yes Installation for help with replacing a…read morecamera. I received inconsistent responses until September 4, 2024, when I had to repeatedly call and text. Eventually, their Denver office dismissed me, claiming they no longer service my camera system, despite having replaced the cameras just three months prior. They even texted me that my camera system would be available soon. Now, they say they have no cameras because my system is "too old," even though it's a brand new Lorex system installed in 2023. After a month of inquiries, I received a sarcastic comment from the person responsible for ordering cameras, stating that they no longer service such old models. Why provide me with misleading information for an entire month? How can you claim not to service them when you just did three months ago? I strongly advise against doing business with them; you will only encounter frustration. I have text message evidence of our communication and wish I could have recorded our phone call, as it was both disrespectful and unprofessional.

Abigail and PJ were awesome! From quote to installation, I was impressed with her communication,…read morepunctuality and attention to details in perfectly mounting my 75 inch tv and connecting with a soundbar. She even provided recommendations for the wires I needed for my setup. I wish I would have done sooner and highly recommend her for all your A/V needs!

Abigail did a great job! I needed a TV and soundbar mounted, with a sub connected. Before…read morescheduling, she always replied to any message that I sent. When she did arrive, she walked through where I wanted everything mounted. She asked how high I wanted the TV mounted, how far down the soundbar mounted, and if there were any other things that needed to be installed. She was able to get everything mounted, wires ran through the walls, and all items set up. She provided me a great quote and did a great job! I have more projects that are coming up that I will have her assist with. Get in touch with her because Abigail will do a great job!

Terrell at Premier Lighting installed a Lutron system with automated shades at our home in North…read moreRichland Hills. He listened to our needs, made sure we stayed on budget, and communicated throughout the installation. My wife and I found him to be a person of character.

As part of a big kitchen lighting and popcorn ceiling removal upgrade to our older house, Premier…read moreLighting Solutions installed 20+ LED can lights, multiple Lutron switches, under-counter LED lighting, and even installed our new chandelier. They worked in coordination with our painting and drywall company, coming multiple times to make their job easier and to minimize the time we had to live with paint and mess from the popcorn removal. The smart use of technology meant that there where no new wires or holes in our walls. Not only did we get some great new technology, but also saved money over a more traditional installation. Premier Lighting Solutions performed multiple smaller jobs to add all the existing lights in our living areas to our Lutron network, and now we have numerous options to control different zones and create moods throughout our house. All and all a great job.

Shane and his team are always available to help. I am no where close to a tech wiz. They are always…read morekind when they come and do their best to help us save money, too. They are willing to teach so I can do it on my own the next time. I know we are in good hands with the Envoy team.

From the owner: Envoy Integrations is a Dallas security company. We install and service business systems that…read moresupport cameras, access control, security systems, internet & phones. Find a security system installation near me. Looking for security alarm systems in Dallas? We install small business alarm systems and commercial access control. Find Butterfly Mx installer Texas. Axis Communications installer in Texas. Get a security technician out today in Plano, McKinney, Allen, Richardson, Carrollton or anywhere in DFW.

We are so impressed with IQueue! The owner and the entire crew made the installation pain-free…read more They did a phenomenal job installing our Frame TV, our other TVs, an entire audio system, and a mesh WiFi system for our new home. Reasonable prices and outstanding service. Over and above. Highly recommend them! Best experience ever with a media/IT company.

Problem resolved…read more Explained concerns resolved on the spot with technical recomendations

I use them for 3 of my properties. Very happy with their personalized service and the app and…read morehardware too.

Purchased a new home in McKinney and needed to get my dormant security system up and running for my…read morewife's piece of mind. Jason assessed our needs and delivered prompt and excellent service. I highly recommend Protectus!