This starbucks is near my hotel. I ordered on the app, and the drink was made as i specified…read more The order was ready soon after i arrived, so quickly made. it was midweek and not that many customers inside. i was a little surprised they didn't have a drive through. the ambiance was typical of a starbucks and i would hang out and do remote work if need be.

Each visit to this location seems to be a disappointment. Whether it's the slow and long wait…read moretimes, even when order is placed ahead of time or if it's the quality of the items ordered. Today I ordered 2 jalapeño pockets because the coffee at the location always comes out too milky. The pockets were estimated to be ready in 9-13 min. I showed up 7 min after order time and still had to wait. Once my order was called only one of the items I ordered was given to me so I had to wait additional time for them to prepare the other one. Inconvenience for over priced instant bites. The store is usually not as busy as other locations. Somewhat clean, not noisy. But definitely always slow.

There is a Soul Food spot out in Waldorf that I think y'all need to know about!! I went in after…read morepassing it a couple of times, & yeah it HITS!! Nuff said let's go take that flight!! . Where I am: @selbysgrabandgo . Location Reviewed: 11672 Billingsley Rd., Waldorf M.D. . Items Reviewed: STAMP!! Their Salmon Cheesesteak ($21.99 with griddled salmon, melted cheese, onions, peppers, spinach, seafood aioli, & fries). Fresh, thick, well seasoned, & you're not finishing this whole sub!! STAMP!! Their Collard Green Gumbo ($10 with andouille sausage, shrimp, collards, & peppers). Hearty collards, with thick shrimp, & a tasty roux!! STAMP!! Their Seafood Platter ($25 with 6 pieces of jumbo fried shrimp, 2 pieces of whiting, & 2 pieces of catfish with their seafood aioli, & fries). STAMP!! Their Big Mamma's Fried Chicken ($15 for their 3 piece including a whole wing, breast, & leg). I didn't even put no sauce on this chicken!! It was good as presented!! You try it, You tell Me!! . Customer Service: On Point. . Parking: Decent. . Recommendations: Try that salmon cheesesteak!! You won't finish it in one setting!! Accessibility: This spot is wheelchair friendly, & differently abled persons friendly. 5 Stars=STAMP 4 1/2 Stars=LIKE THAT 4 Stars=DELICIOUS 3 Stars=DECENT 2 Stars=PASS 1 Star=NAH #Bigschlimsreviews

The ambiance was beautiful! I love how they highlight major black Athletes current and new ones…read more They also highlight local sports teams. The restaurant is very clean . They cook everything to order. The lemon pepper wings were just okay. I asked for them breaded but they were not super breaded. They were not dry however so I give them a B- . I had the Mac and cheese and yams and catfish . I was quite disappointed on the seasoning for the Mac and cheese. The yams were great however .

I love coming here, they have a drive thru and it's right off of Crain. I will say I have a love…read morehate relationship with this one :-) On a Monday they will get my order perfect. The next day I can order the same exact thing and it's wrong or my coffee is weak or luke warm. The customer service is awesome! If and when I have an issue they quickly solve it by replacing it or getting a refund. One time they even made another fresh coffee for me because the coffee was weak. Again the staff is awesome and service is really quick even in the early hours (5:30 a.m.)

I went to the store today. I ordered a iced coffee that was bitter hashbrowns that were burnt and…read morethe sausage egg and cheese sandwich that was cold. Unacceptable for $13 when there's no line of people in front of me or behind me.

Best coffee ever! Employees know what they are doing & really treat repeat customers especially…read morenice. They also hire a lot of our high school kids, a big plus in my book.

The drink was great. But the drive thru service had a hiccup. I thing the customer was paying with…read morePennies.

I come here for ice cream. I love chocolate cookie dough ice cream as so does a whole lot of other…read morepeople. 90% of the time they don't have it. I have never been able to get a prepackaged quart. It is so bad that if I really want cookie dough ice cream, I call ahead to see if they have it before I make the trip. The apple spice doughnut is good.

I travel locally for work and this is my favorite Dunkin' location in several counties! The Staff…read moreis always friendly and orders are ready quickly (I normally order drink(s), donut(s), and sandwich(es). Always positive and friendly energy from the Staff here!

I have no idea why the reviews are so low. KK has been renovated so it's bright and clean when we…read moredrop in. This is one of the places my friends and I go for Sunday Coffee bike rides. We also use this location when we are having low key birthday celebrations and in person meetings at work. In addition, the staff is professional. The original & seasonal flavors of baked goods and drinks are fine too. I've taken advantage of store deals and coupons on a dozen donuts. There has never been a problem. I have not had the pleasure of dropping in when the HOT sign is on but I've only heard good things. KK also has fun merch and multiple ways to place orders in advance to save time.

We all know when that red light is on you pull over and grab a dozen. Donuts are always amazing…read morewhen that red light is on before the glazes hardens. Didn't really care for the caramel latte. It lacked all types of flavor and I honestly poured it out and made one myself once I got home hence me giving them 3 stars instead of 5. #EatGoodAndBeHappy

Not exactly sure why this location has such a low rating. I was able to order through the app and…read morepicked up my order within 5 minutes of placing it. The baristas were friendly and greeted me as soon as I walked in, and the location looked very clean. Full transparency I'm not a coffee drinker, so I can only speak to the Honey Citrus Mint Tea (aka the Medicine Ball), but it tasted great and was exactly what I needed this morning.

I love this location. No matter how long the drive thru may appear they move the line efficiently…read more I always order the same drink: Venti iced white mocha, sweet cream foam, caramel drizzle in the cup and on the top. AMAZING!!! This location is one of two that get my drink precisely made to my tastes! lol The parking area can be a bit of a headache especially when people who do not drive well are present. Nonetheless this location is always clean inside and running smoothly. Great spot to grab a snack and go.

I've been here several times. Never had a bad experience. Wonderful customer service! Amazing and…read moreprompt response. Especially for the fact they are short staffed and have to manage Starbucks and Pizza Hut.

When I got my hot peppermint Coco,when I was almost finished there was these little strings that I…read moredidn't know was and it was just disgusting.

I find it very unfortunate because Starbucks is known for fast, reliable service. However, this…read moreStarbucks is not able to reflect that. I think one of the reasons is the fact that it serves an African American population. Unfortunately, when It comes to us , no one seems to care. The franchise is always understaffed and unable to meet the needs of the customers it serves. I really enjoy Starbucks , however, I have stopped going because the time it takes to get my Caramel Macchiota, runs me late for work.

5:19 pm today, June 15th. I ordered a VT hot latte online. In the last sip, I felt something…read morestrange: a human fingernail. I still feel disgusted. I went to Starbucks to speak with the manager and show him the evidence. I told him I've been a customer for two years and this is the first time this has happened. He just laughed, and his coworkers there laughed too. I found it very uncomfortable and upsetting because I didn't find it funny at all. He told me it wasn't from them and that they couldn't give me a refund. I don't know where the fingernail came from; maybe it was already in the cup and they just made the drink without noticing. And it's not just the $5 refund he refused to give me; it's the attitude he had towards me as a manager. He implied that I put it there on purpose. Why, for $5? In their system they can see the time and amount I've been placing orders in that store. If I had wanted to take advantage like perhaps other people do, I would have done it a long time ago, but I didn't raise my voice, I didn't make a scene. I was so disgusted that I only asked for a solution, not a DNA test, and the last thing they told me was to come back tomorrow, the 16th, to talk to another manager.