OK so this one's a little bit more complex to write. I found this place by searching for locations…read morewithin 30 minutes of my home. This location came up online and had good reviews. My primary mechanic shop also recommended this location. I was able to get in within a day or so by calling and checking availability. Note that here are no specific appointment times so you have to be flexible and willing to leave your car for a few hours to get the inspection completed. I decided to treat myself to a late lunch and walk near the opposite end of the harbor. I was told I would be contacted when it's time for pickup. I called at 5:45 because they close at 6 and was told I could come at 6 to pick up the car. When I arrived, the mechanic noted 2-3 minor things to get fixed in the near future but I thought he said I passed the overall requirements for the safety inspection. I paid by card and later received a report by email stating I had failed. I was a bit shocked because I thought I had passed based on what he told me. I called the following day for clarification and was told the owner would call me back. He did call back the and I had my fiance take the car back. Though they couldn't work on it that day, they explained to him that the light above the back license plate needed to be repaired. Again, I don't recall him telling me this when he mentioned the few things that needed to be done but I was happy to finally know exactly what needed to be fixed to pass. I got the light fixed a few days later at their shop for about $65. At that point, the car passed inspection. Overall, service was ok. They are extremely busy, which likely impacts communication and follow through. I did feel like my fiancé had a much easier time getting clarification but that may be due to his baseline knowledge of the inspection process. Be sure to ask alot of questions and confirm whether or not you passed prior to leaving.

Ofcourse no one's wants to be at a car place or service repair center but I can say you can…read moredefinitely go into Exclusive Motorcars with open arms and mind. Keon is such a big asset helping me out with everything that I needed and more and really appreciate their timing with getting work done with my car, from the little things to the big things everything went smooth. Would definitely recommend this place and will definitely continue to do business with them.

After I explained my situation before coming in I was simply trying to get my daughter a graduation…read morecar I received several messages, oh well we have this program and that program, I asked did I need a co signer because the application was filled out about a week before , I was told no , get in there it was the opposite of everything they said , I got the co signer instead of them saying we can't help you even with the co signer I was told to sit in the lobby and wait on responses while David helped his other customers, I'm very big on transparency, to tell me to sit there was very rude ... A COMPLETE WASTE OF MY TIME !!! Salesperson was David

My car had been stumbling whenever I would accelerate, so I brought it here to get a diagnostic…read moretest. While checking for a solution to my issue, they were also able to find a number of other issues, the most important of which was that I needed new brakes. When they were done, I payed about $478 for a new intake manifold, about $937 for all new brake pads and rotors, and $136 for new brake fluid. Overall, I was very impressed with the service I received! Not only were the employees personable, but I was also given an honest assessment of what my car needed. The prices are a little higher than other places, but I think you pay for quality and care. I will definitely come back in the future!

Condescending staff, INSANELY overpriced (I was quoted $1400 for brakes and rotors!). I will never…read morerecommend or take any cars to this joke of a shop. Maybe they should pick a more affordable location so they can rip people off less.

The service manager is a jerk, but the service employees were great. I developed a flat tire and…read moredidn't have a spare. I live in Harford County and traveled to Randallstown to visit a sick relative , dont go to this Mr Tire for assistance. ​

I stopped by because my tire pressure light came on, I just need air. There was no one in the…read morelobby. The person at the desk (I assume the mgr) told me to pull in front of one of the bays. 5-10 minute go by and this place is a ghost town. I go back in, twice, and no one is anywhere to be found?!?? On the final exit from the lobby, because I was just going to leave at that point, the mgr tells a tech to check the air pressure!! WHAT were you doing after you told me where to go and disappeared?!?! Just poor customer service!

Our experience at Auto Stream in Reisterstown was amazing! Stu provided us with professional and…read moreexceptional customer service and they were able to diagnose issues with our truck quickly. Their tech that provides you with a list of items that need to be fixed, color coded by importance, was so helpful and super efficient. Our truck was repaired within time frame stated and the cost was extremely competitive. Auto Stream has new customers for life! Thank you, Amy & Brad Jackson

I got a discount postcard in the mail from AutoStream for an oil change and tire rotation. The…read morestaff was very polite and helpful and they were quick. Highly recommend

So my car was stolen on 10/31 , recovered on 11/2 , right front tire was popped front rims bent ,…read morefront end of the vehicle was crashed, amongst other damage ! $8k in work paid by the insurance company , some of the work included , new rack and pinion , new tires , rims , front end alignment & much much more! 1 month worth of work. So the next day after i pick up my car, I notice a noise in the RIGHT front end, clicking , screeching So I call Marlene and tell her, she says bring the car back in , but before 8am so Harvey has time to test drive the car. Well that was impossible because my only day off was Sunday, mind you I just started a new job 2 weeks prior because I lost mine when the car got stolen because I couldn't make it to work for 3 days . I made them aware of this also. Finally I'm off of work for week, but Dp was Harvey, I was told to bring the car back when he got out of surgery. All along the noise in the right end is worse the suspension is feeling awful. Welp ! I just took my car back over when I could , months later, but I wasn't waiting for the 8am requirement any longer ! Immediately Harvey looks at the car & says, "this car is out of alignment, it was perfect when it left like it was MY fault! Gives me a loaner and hits me with a $1700 estimate! None of the work had anything to do with the noise in the front end! So ask about the noise, he said t,"the ball joints are dry, I'll grease them when If you get the other work done here. and he was gonna throw the alignment in too. Bless his heart ! He was gonna do me a solid! So i said "nah I'll park it , when my taxes come back I'll bring it in" i had no intentions! So i parked my car, then Covid happened! During that time we did all the work he was going to charge $1700 for for less than $700 ! Except the ball joint lube! I take the car to 4 mechanics, all of them insisting that it unethical to align a car with bad ball joints, the ball joints were damaged upon collision especially if they had to replace the rack , tires and rims! They all four assured me it is against manufacturers recommendation to lube those ball joints, if they are dry , they are bad! Replacing a rack on a car with front end collision and 93k miles and not replacing the ball joints is why it's out of alignment!! They all four said , " the car shouldn't be on the road and he knew it! Even after he was going to get rid of the noise with grease but not the problem, align the car again, wait for me to bring it back out of alignment and nail me to have the ball joints replaced! But hey , he wasn't gonna charge me to rig my ball joints and align my car knowing it wouldn't remain aligned in the first place! So here it is 7 months later .....that little noise that just needed some grease has caused a domino effect f issues with my front end! Don't bother coming here! They are blood suckers!

So I'm back! Doing business with CARBIZ again This is the Best place to buy a vehicle !!!…read moreI have never had a bad experience here and I have done so much business here. I would say make your dreams come true and buy your next vehicle here at Carbiz. They make your dreams come true without emptying your pockets!!! Love Carbiz