After getting tired of going to the Nissan dealership to have my car fixed for ridiculous prices, I…read moredid some research and found Autostream in Randallstiwn. I had no idea what to expect but I just wanted good service for a decent price. My expectations were far exceeded. It is an amazing place to get your car fixed for a fantastic price. The employees at the front desk are phenominal and the mechanics are super fast and talented. I feel like I am part of a family there. Regardless of how long it has been since I have called, they always remember me and welcome my business. It is a smaller location on liberty road and it is a bit if a fast turn into the parking lot but the business itself is not hard to find at all. It is super easy to schedule an appointment online, by phone, or in person. There is a shuttle service if you need to go while your car is being worked on. I prefer to hang around and chat with the staff. Either way, I highly recommend this business and will continue to go myself!

The service at Randallstown AutoStream Car Care was exceptional. They were polite and helpful.They…read morealso provided transportation to and from the auto dealer. That was a great help considering I was short on cash and that helped a whole lot. Very greatful. Mr. Russell at Randallstown was the hero because he also had the service that picked me up at last minute so I could pick up my car. Now that"s what I call great service. It was incredible. One of the best services I have had from a car dealer.

was recommended by Hillmuth in Columbia for my wheels to get fixed from curb rash. Very friendly…read moreand professional through and through. I got my wheels fixed on time and the finished product was WONDERFUL! They are worth every penny. Will continue to work with them for future issues with my wheels!!!

From start to finish Sam and Luke get it done. They completely removed old powder-coated painted…read morerims and made them look better than NEW!! Nice clean waiting area. Great prices. Just great people to do business with and quality work. Support small businesses.

I had a great experience at Pep Boys! The service was excellent, and I want to give a special…read moreshout-out to Matt for his outstanding customer service. He was professional, helpful, and took the time to make sure everything was handled properly. Matt made the entire experience smooth and stress-free. Thank you for your great work and for going above and beyond!

Without a doubt, the worst car experience I have ever had. I brought my car in because the…read moreAC/Heating/Defrosting system was not operating. Twice over the next two weeks, they called to tell me the repair was done. When I turned on the car both times, those systems were as inoperable as before. Did they think I wouldn't notice? Plus, the manager was persistently rude and impatient every time I called to check on progress or on parts that they had ordered. After the second time they said the repair was done, I asked for a refund. They referred me to the corporate office. No apologies, no acknowledgement at all. I am disputing the $1,000+ bill, for which I received absolutely no service. Oh, and I've heard nothing from corporate. Avoid Pep Boys at all costs is my advice. Incompetent and rude.

I came in to get a couple of tires for my car because it was recommended by the mechanic because…read moreone of them was low. They told me no need to get the other one because it wasn't really that worn. I appreciate a business that is more interested in doing right by me than just making money. I was in and out in 15 mins.

Yesterday I had a flat tire. The towing company removed the flat tire and placed the spare tire on…read more The towing company recommended that I find a used tire place that will patch the tire. I went to Town Tires to ask them to look at my flat tire. They were able to identify where the air was leaking, patch it, remove the spare tire, and place the original within 15 to 20 minutes. This service was only $15. Because my experience was superb I gave a $5 tip. I worked with a man name Lee and he is phenomenal. He was very thorough in explaining the hole and what may have caused it. The street and area of the shop is a bit sketchy and hood. Therefore I recommend that you come during the day while the sun is up. In the mist of it all, the customer service was great, their service was fast and the cost was more than economical. I definitely recommend this place for tire service.

Honestly....RUN, RUN....RUN!!! These are thieves with sweet tongue…read more Took in my car for alignment and was told it cost $85. After the job, which was not properly done, I was given a charge of $116.60, with explanation that it includes service tax. Why? Service tax of 31.60!! It turned out that the charge was changed to $110 instead of $85 without my consent. This is very unprofessional. So, please run and never look back because this is one "black business" that is very crooked, devious, deceitful and Unscrupulous!!!!!!!

Absolute criminals. It's a wonder how these guys are still in business. Such a let down. Charged me…read morefor oil change and tune up. I went to pick up my car and checked right there in the shop and noticed they hadn't changed the oil. the owner refused to give me a breakdown of all the repairs done. At this point I was skeptical about any work that was performed. He called the police on me and lied that I was drunk and disturbing his business. Imagine calling the cops on a black man in this current climate. And he is also black. When he finally decided to reluctantly change my oil, they put in regular oil, knowing fully well my car only took synthetic oil. Horrendous experience They are a bunch of crooks and liars. Extremely dishonest and dangerous. They also constantly threaten other ppl that leave negative reviews with comments like "I know exactly who you are". Can you imagine!! How dare you try to threaten ppl because they provided you their personal info for billing purposes. Criminals!!!

Was welcomed with a friendly smile when i walked in the door. These guys were helpful and got my…read morevehicle in great driving condition. Manager Named Alan assured me that he could tires that were hard to find for my vehicle and i got them in a timely fashion. Will continue to do business there?

I made a scheduled appointment for a screw in a tire to be repaired on 9/25/26. The place was empty…read moreso i thought it would go quick and easy. I was there for 45min. and the mechanic pulled my vehicle out almost hitting someone that pulled up for air in their tires. He backed up less than six inches away from the other vehicle. No one should be that close when backing up. He just blew it off like nothing. I didn't want to go through dealing with car damage from a careless worker. When I drove home I noticed my vehicles tire pressure was 49 psi. The correct psi for my vehicle is 32. I had to pull over and let air out of the tire to the correct psi. When I went out there was no cap on the stem of the tire. I was really disgusted with how sloppy they returned my vehicle but it got worse. When I arrived home I checked the tire and noticed the plug was sticking out from the tread about 3/8 of an inch. I googled tire plugs and figured out that they should be cut down flush to the tread so there is no tension to pull it out. I had to go get a razor blade and trim it off myself. A tire repair is not cheap but the fact that I had to do half the work of the tech. is unacceptable. The attention to detail if any is very poor. Stay clear of this place if you can help it, if you have to go here double check their work that its done correctly. Also, while I was waiting a woman who had an appt. came in to have tires installed, but the tires were never delivered. She seemed pretty upset and I don't blame her. No one wants to waste their time expecting to get tires only to be turned away. This place is poorly managed and the customer service is poor as well.

I was referred & decided to give it a try. I was definitely hesitant about calling. I'm glad I did!…read moreBy far the best customer service. Very pleasant over the phone & was on time. I didn't have to wait long at all. Prices are very reasonable! I will be using from now on! Cliff is very personable & professional. Thank you again

I called around 8 pm because I had a flat and called this company and the owner answered right…read moreaway, gave me pricing on the spot and completely followed through. He gave me an estimated eta and was on time to my home and fixed my tire within 30 minutes. Very responsive, respectful, and honored the over the phone pricing as well and was a real life saver because I had somewhere to go in the morning. Would recommend and use again!

The service at Pleasant Hill Service is above and beyond. Serge and his team are reliable,…read moretrustworthy and knowledgeable. From oil changes and flat tires to virtually any car repair you can think, Serge will take good care of your car.

GO HERE!!! Been taking my car and my family's cars here for years. Constantly reliable and honest…read moreservice. They've done regular service like oil changes and more advanced fixes for my Cadillac and other cars too. Never had a single complaint! Good value for the repairs and service, and will be taking my cars here ALWAYS!

I could see this as being a very good, convenient service if they responded to phone calls or to…read moremessages sent thru the website even if it's just to tell me they don't want/need my business. But they don't respond so I guess I'll never know.

Not sure why these guys haven't received any reviews on here yet, but my experience with them was…read morenothing short of awesome. Found them through Tire Rack's recommended installers directory and booked an appointment via email on a Sunday (the day before Memorial Day) for the immediate Tuesday morning in Towson. If I was limited to just a single word to describe these guys, it'd be professional. With two words, it'd be professional and friendly. Carl and Mr. Maurice (his uncle) arrived within the quoted time frame (I received a text message about 30 minutes before their arrival saying they were on their way), and the job (removing wheels from car, replacing 4 tires, reinstalling wheels back on car) took about an hour. I've been wrenching on cars for 15 years (as a hobby), and in that time, I've used countless shops, big and small, for tire work, so I'd like to think I have decent knowledge and experience in this space. The service Carl and Mr. Maurice provided was more meticulous than I've ever received. Despite using a typical spin balancer (versus a road force balancer), the balancing performed was absolutely spot on, and my car drives as smooth as new. The other thing that really impressed me about their service was that they used a torque wrench to tighten my lug bolts. Unfortunately, some shops just zip your wheels on using an impact gun and call it a day, while the "better" shops might use a torque stick and call it a day. Torquing 20 lug bolts to spec takes time, and time is money. But there was Mr. Maurice, carefully torquing every one of my wheel bolts to spec on a very humid 75-degree day after already having spent an hour on the job. Like I said, professional. The total for the job was exactly what I was quoted in my email, and I received a final/paid invoice via text message/online. The price for their service is actually no more than what you'd pay at a typical brick-and-mortar tire shop, and it might actually be less. I assume they can be so competitive because they don't have the overhead that tire shops do, but with gas prices being what they are nowadays, the level of service you get from Halls for what you pay is still very impressive. I'll be using these guys for all of my tire needs from now on. Highly recommended.