After getting tired of going to the Nissan dealership to have my car fixed for ridiculous prices, I…read moredid some research and found Autostream in Randallstiwn. I had no idea what to expect but I just wanted good service for a decent price. My expectations were far exceeded. It is an amazing place to get your car fixed for a fantastic price. The employees at the front desk are phenominal and the mechanics are super fast and talented. I feel like I am part of a family there. Regardless of how long it has been since I have called, they always remember me and welcome my business. It is a smaller location on liberty road and it is a bit if a fast turn into the parking lot but the business itself is not hard to find at all. It is super easy to schedule an appointment online, by phone, or in person. There is a shuttle service if you need to go while your car is being worked on. I prefer to hang around and chat with the staff. Either way, I highly recommend this business and will continue to go myself!

The service at Randallstown AutoStream Car Care was exceptional. They were polite and helpful.They…read morealso provided transportation to and from the auto dealer. That was a great help considering I was short on cash and that helped a whole lot. Very greatful. Mr. Russell at Randallstown was the hero because he also had the service that picked me up at last minute so I could pick up my car. Now that"s what I call great service. It was incredible. One of the best services I have had from a car dealer.

Never got back to me on a tire price. That is my only experience with them. I just won't be using…read morethem at all for my automotive needs. I can really comment on anything else.

On January 30, 2025. I took my 2013 Honda Accord to 7 Auto Care in Randallstown. The staff was…read morefriendly and professional. They were honest about the repairs that needed to be done immediately and the ones that could be taken care of a little later. Moving forward, I will be using 7 Auto for all my car needs.

Our experience at Auto Stream in Reisterstown was amazing! Stu provided us with professional and…read moreexceptional customer service and they were able to diagnose issues with our truck quickly. Their tech that provides you with a list of items that need to be fixed, color coded by importance, was so helpful and super efficient. Our truck was repaired within time frame stated and the cost was extremely competitive. Auto Stream has new customers for life! Thank you, Amy & Brad Jackson

I got a discount postcard in the mail from AutoStream for an oil change and tire rotation. The…read morestaff was very polite and helpful and they were quick. Highly recommend

If I could leave this place negative stars, I would. I've never experienced such unprofessionalism…read moreand incompetency. I brought in LEXUS pads and rotors to be installed for my front brakes. Shortly after, I encountered horrible squealing noises. I contacted them, explained the issue, brought it in again and they assured me nothing was wrong because they "couldn't hear anything". As soon as they pulled around my vehicle, my car made the noise and I said "that's it, that's the noise I'm referencing!". I was told I can bring it back again if the problem persists. I then recorded the noise and emailed them the vidoes. I finally brought my car back, a 3rd time, and since they heard the noise this time, they were able to determine it was from not having brake shims. I was told my car should've already had those when I purchased it. So, I'm assuming they likely threw them away when they initially replaced my brakes. I paid $273 for LABOR for them to install them the first time and another $200 for the missing part and labor to reinstall everything with the shims. The owner refused to eat the charge or take accountability for not recommending this the first time or for possibly discarding the old shims. Instead, he placed blame on LEXUS PARTS for not advising me to also purchase the shims. He also noted this is why they don't like to do work when customers bring in their own parts. Firstly, since they would've gotten the exact SAME parts from LEXUS, but would've taxed me on them, I likely would've experienced the same issue; clearly, they didn't know to suggest shims so they wouldn't have even purchased them if I ordered the parts through them anyway. Secondly and most importantly, why would I rely on a PARTS department, who is merely selling parts that customers are asking for, to recommend I purchase additional brake hardware? Isn't that what certified mechanics should be doing? Isn't it their job to recommend something when it isn't working effectively and determine the root cause of an issue? Clearly not, and had they checked this the first time, this entire situation could've been avoided. I've wasted my time and money for something so simple, any amateur mechanic could've identified this issue off rip. This is not the first experience I've had with them, which resulted in taking my vehicle back to them. As a 3 year and loyal patron of this business, I will no longer be supporting them again. It shouldn't take 3 visits to any competent, certified, mechanic to identity a such a simple issue. If you are a woman, I highly recommend that you don't take your car here, they will insult your intelligence because of your gender.

My experience at Elite was just that! I worked with DeWayne who was very accommodating, super…read moreprofessional, efficient, great communication and I love how supportive they are of other black owned businesses in the community. DeWayne was mindful of my availability between my clients and made sure to contact me within my time constraints. Top tier customer service and my car feels brand new! I would give 10 stars if it were an option!

I am fortunate to have good credit. But a friend of mine went through some hard times and is not…read moreso lucky. He needed a vehicle. He asked me to co-sign which I refused. This is why I have good credit. In any event, I helped him research a Dealer that was able to help him out. Exclusive Motorcars at 10100 Liberty Rd in Randallstown is where he ended up, and he was lucky enough to meet Kemi Primeaux. She guided him through the credit minefield and he walked away with a car that he is very happy with. Kemi is awesome and made the entire transaction a pleasant one. My credit is great, but when I am ready for a new ride, I am certainly planning on using Kemi to help me out.

I had a very disappointing experience with Exclusive Motorcars and I would NOT recommend this…read moredealership to anyone. They listed a 2020 Mercedes-Benz E350 online for about $20,815, and I have screenshots/proof of the listing. After I drove to the dealership and spent time there, they suddenly tried to charge me $28,000 for the same car BEFORE taxes and fees. After taxes, dealership fees, and everything else, the total would have been around $34,800+ for a car they advertised online for only about $20,000. When I asked why the price was completely different from the advertised listing, they simply said "it was a mistake." A difference of over $14,000 after taxes and fees is not a small mistake -- that is extremely misleading and dishonest. This felt like classic bait-and-switch advertising just to get customers into the dealership. They were not transparent about the real numbers, wasted my time, and changed the price dramatically once I arrived. Buyers should be very careful dealing with this dealership and make sure to get the full out-the-door price in writing before visiting. Overall, very unprofessional and dishonest experience. Definitely not recommended.

My vehicle threw a check‑engine light for low oil pressure, so I took it to a shop I trust. They…read morebelieve the issue is just a bad oil filter, so they replaced it for only $9 including parts and labor. They told me that if the light comes back, the next step would be to replace the oil pressure switch, which costs about $350 because it sits under the manifold and takes time to reach. I appreciated that they didn't jump straight to the expensive repair. They tried the simple, inexpensive fix first and only suggested moving to the costly option if it becomes necessary. It felt honest and fair--more like, "Let's try the easy solution first, and if that doesn't work, we'll tackle the bigger job without breaking the bank.

I dropped my car off on Monday night on Tuesday afternoon, I received a call from Matt saying that…read morethe oxygen sensor maybe bad,he asked if he had permission to order the part,I told him yes,he then said that he would call me back ,which he never did.I called him back he stated oh I forgot to give you a call he then said that he would order the part and my vehicle should be ready late Wednesday or early Thursday morning. I arrive at the shop Thursday morning at 1045 because again no communication once there I was told that they could not find a work order ticket or my keys,and was told that I didn't give them permission to order the part so nothing was done.2 days wasted in the shop.they finally found my keys,I got them and left.bad customer service, bad vibe. I don't know if they treat all of their customers like that or just those of color that's the vibe that I am referring to.Sad!!!!!

Condescending staff, INSANELY overpriced (I was quoted $1400 for brakes and rotors!). I will never…read morerecommend or take any cars to this joke of a shop. Maybe they should pick a more affordable location so they can rip people off less.

Took care of my md state inspection in a timely manner. Good communication. Keith was very helpful.read more

I have a 2014 Audi A7 Quattro Prestige that had a light replacement warning pop up. This car is a…read morelot more complicated than I had anticipated and Rick and his team were not only kind but unpretentious, transparent, and very respectful of my time and money. Anyone who's dealt with dealerships will appreciate not getting the runaround. My warranty has expired and it seems that any service I may have needed under warranty has now multiplied tenfold (whodathunkit?!). I've lived in the Hunt Valley/ Reisterstown area for almost 25 years and driven past this location countless times. I should've stopped in a long time ago; so glad I did and look forward to giving them more of our business. Support small businesses!! This is definitely one of those diamonds in the rough :-)

The bitch dog is what I was called after trying to get my car inspected. My niece took a car to…read moreget inspected and it one had to replace one brake light windshield wiper blades and brakes. No big deal like, we fixed it. I drove one hour to this place to get the certificate. First they tried to tell me they have to look at it again so they would have to charge me for another inspection. I guess because I was a woman I voiced my opinion about that. I was told don't worry I will take care of it by the front desk receptionist. Like he was doing me a favor. On the original certificate, it said white for the bulb when I took it back they then explained it was a chip of on the bulb as I'm sitting in the waiting room for another hour while they're back in the bay laughing and joking. I wish I could give a negative rating. love The bitch with the dog.

Caution. Do not use this facility. I had my engine replaced at this location with an extended…read morewarranty company. They paid Aamco to replace the engine and refused to recharge the AC.

Recently purchased a Living Social Deal for 3 Oil Changes, tire rotations, Free brake check,…read morewindshield wiper replacement and etc... It seemed like a great deal, not realizing the system only allowed you to pick one-two places based off of your zipcode. So my zip put me closest to the Aamco in Randallstown. The first time I called the service person was fairly rude and then made sure I understood, that it would take a solid week for me to get an appointment. I came twice for two appointments which didn't matter because they didn't honor any appointment that I made with them. Then told me I would need to leave my car for a few hours or even a day for an OIL CHANGE. So I won't be back and actually had Living Social refund me.

Without a doubt, the worst car experience I have ever had. I brought my car in because the…read moreAC/Heating/Defrosting system was not operating. Twice over the next two weeks, they called to tell me the repair was done. When I turned on the car both times, those systems were as inoperable as before. Did they think I wouldn't notice? Plus, the manager was persistently rude and impatient every time I called to check on progress or on parts that they had ordered. After the second time they said the repair was done, I asked for a refund. They referred me to the corporate office. No apologies, no acknowledgement at all. I am disputing the $1,000+ bill, for which I received absolutely no service. Oh, and I've heard nothing from corporate. Avoid Pep Boys at all costs is my advice. Incompetent and rude.

They put new tires on my wife's car She got a flat recently…read moreand we couldn't get the lug nuts off they were so tight it stripped out her tire wrench. We had to get an impact wrench to remove the lug nuts, what a joke! The wannabe mechanics need some training at this location. Thanks for putting us in a really bad situation!