In December, we bought a 2011 Nissan. The vehicle immediately had issues, so we informed the…read moredealership. Long story short, after three repair attempts, the issues persisted. The service technicians were top notch. Dillon Hill is an asset to M and F. Already at a loss of $5000, and 4 months later, my stress was at an all-time high that I had made the worst purchase decision of my entire life. I'm a big believer in supporting small business in Albuquerque and I believe in giving people the opportunity to make it right. I contacted the general manager, he's a busy man and very hard to get a hold of, but the quality of our conversations was worth the wait. He made me an offer to buy back the vehicle and allow me to cut my losses completely, or he could help set up a really good deal on another vehicle if I gave it another shot. We took him up on that offer because I feel that he was acting in good faith and wanted to make it right. We ended up buying another vehicle after he paid off the one that gave us so much trouble. In being fair and taking such good care of my family, this dealership has gained a life long customer. I would recommend them to any friend or family member looking for a reliable used vehicle. Thank you M and F!!

Had my Altima for 8 years and with the recent birth of my daughter. It was time for an upgrade, to…read morean SUV. I have never financed a vehicle before and I was a bit nervous for the process. I want to thank Tony Griego for making it such a smooth experience for me! I was able to leave in a vehicle that I wanted. Thank you so much! I will be referring friends and family your way!

This is the Ultimate body shop! My vehicle looks so good. The extra time they took to make it right…read morewas well worth it. What a great job! I will definitely use them again if I have another accident. .. but let's hope I don't have another accident!

They kept my vehicle over 6 weeks for repair after a minor accident. When they finally called and…read moresaid the vehicle was ready for pickup, I found body panels that were not aligned, hood not aligned, damaged parts still on my vehicle, a new headlight was installed but was not adjusted. It pointed to a spot about 12 feet in front of me. The paint job was terrible with rough spots on the hood and drips and runs along the bottom edge of my fender. They installed paint protective film (that they were not to install per the work order) and trapped several bubbles under the film. My advice to you would be to AVOID AT ALL COSTS!

I have to say I found my car buying experience actually enjoyable. Looking at the cars you can get…read moregood deals here. Enjoyed working with Brian, Aaron, and Rebecca. I might lower the review as I do feel they didn't follow through with everything they said they would. I'm. Calling to see what happened. It was a miss communication. Thank you Aaron

I recently helped my 78 year old grandma other purchase a car from Aaron at Morning Star and it was…read morea great experience. She asked me to go along because she felt that a car salesman would take advantage of her because she is elderly and not very knowledgable about cars. That was as far opposite of our experience as possible. From their no hassle pricing all the way through asking questions and signing on the line Aaron was great and very thorough. We are extremely happy with the vehicle and the service we received. I give Aaron / Morning Star my highest recommendation and will purchase here again.

Staff is very friendly and knowledgeable, Mr Fetters is a stand up guy. Not only excellent car…read moresales but wonderful service after your purchase. Highly recommended!!

Everybody there is really great to work with from buying a vehicle to after service would recommend…read moreto everyone

Ray did an amazing job get my wife the car she had been looking for and at a reliable price. This…read moreplace is by far the best used car dealership in the state. You need a car? Ask for Ray.

Gary and his team of professionals went above and beyond to for a father in need of a bigger…read morevehicle for his kids I will recommend this dealership if you want honest service and a new car cause they will do anything they can for you and give some solid advice while they do it!

My journey in purchasing a car started a while back. Not exaggerating....now in August it's been 2…read moreyears that I've not owned a vehicle. Renting vehicles left and right trying all sorts of midsized cars to oversized suvs. In the past few months I've had to buckle down and focus which for me can be hard at times *SQUIRREL!!* see what I mean! Ive test-driven quite a few privately owned vehicles and dealership vehicles not feeling quite comfortable enough to put down a chunk of money on. The beginning of my 5 rating goes back to Tuesday middle of the night. hmmm..1am perhaps browsing Craigslist. Mind you I've only had my eyes set on a Toyota Camry or Toyota RAV but I saw this Nissan that caught my eye so I emailed owner not realizing at that moment it was a dealership. I was contacted the next day, set gps, pulled up and realized it was a dealership. To be honest I'm always weary of dealerships and car salesmen so I was hesitant to get down but decided I had nothing to lose. The gentleman that was emailing me came out to met me. He made me feel at ease right away. He was able to answer every question I had without hesitation where as I've seen in some salesman as they stop for even a moment to come up with an answer...I know..they are reaching. i Took car for a test drive and felt more at ease and safe in this vehicle than any of the other cars I'd taken for a spin in the past few months. Upon return more questioned ensued with clear cut answers. Now on a first name basis Adrian showed me other cars in my price range. I never felt pressure from him which I thought was amazing and exceptional!! Everything from questions on Bluetooth to the mileage on the car had simple answers. The company mission and motto was explained to me a few times which I thought was great. The importance of earning a lifelong client outweighs the sale or profit of a car and the fact that their company is working with and for the community, to me, outweighs options from other car companies. Friendly & enthusiastic employees, great work ethics, top notch selection of inventory, good warranty package, perfect location, and the willingness to work with a clients budget will have me recommending Love Auto time & time again!

This is an update to a review from July 18. It is now Sept. 10 and Love Auto has still not come…read morethrough with restitution for putting on mismatched tires on an All Wheel Drive vehicle. They paid 1 quarter of what they owe. This issue began in May.

Was very professional and showed me what was in my price range, didn't try to sell me something…read morethat I couldn't afford. They stand behind what they sell. Lyle Schultz

Knowledgeable with their vehicles, Very helpful with any questins you may have, Very friendly…read morestaff, clean customer restrooms, nice, clean and reasonably priced vehicles. Convenient location, easy in and out of the lot. Wide variety of vehicles to choose from. You don't get that stereotypical used car dealer hovering over you trying to sell you a vehicle your not interested in. I'd return when in need of a nice used vehicle.

Owner Dave was genuinely friendly and knowledgeable about his cars. He's really cautious about…read moresafety due to the pandemic, and his low pressure sales tactics put me at ease. The cars were spotless and in great condition. The experience made me feel good about supporting a local business and was so much better than the experience I had at one of the big dealerships-- where I felt totally overwhelmed and pressured.

I had the pleasure of working with David Bradley, owner of…read moreMagpie Motors, this week. Unfortunately the car was not to be mine, but the customer service was top notch. He wouldn't sell the car to me w/out a pre inspection and that's where the bad news came. The repairs needed were to steep for my budget

Let me go on record that I wholly dislike most car sales people - whether new or used. In shopping…read morefor cars, I have been to many, many car dealerships. That being said, I have to say that I have just had the most wonderful experience at Enterprise Car Sales. From the minute we walked on the lot, we were treated respectfully, honestly and were able to joke with our salesman, Mike Ellis. I HIGHLY recommend speaking with this man if you are in the market for a well-maintained used car. This man never pushed, never prodded, asked the appropriate questions and did it with a smile on his face. He was honest, forthcoming and just a pleasure to deal with. And he found me the car I wanted - that I loved. And then he brings in that pushy little person -- you know, the "closer" -- who goes over the financing with you. Except she wasn't. Lisa Darby was a pleasure to deal with - went through the information thoroughly and was honest as the day is long. She did her job efficiently and all with a smile on her face. And she drinks coffee :) I was a bit sad when I drove off the lot in my new/used dream car. A hug goodbye from both Mike and Lisa after I made them play staff photographer and sync my phone and go over features gave me a little tear in my eye. A dream team to be sure!

I used to be an employee of Enterprise. I was fed lies about how great and well taken the cars are…read moreat Car Sales. I had the worst experience I have ever had buying a used car. This entire experience was an absolute nightmare and the attitude that I encountered from the employees at Car Sales was incredibly inappropriate. If they would have shown some sympathy for my situation it would have helped, they made me feel like an inconvenience. The only person who was truly helpful was Arturo. Otherwise, the area manager Sam Leibenhaut, employees like Dashnie, and even the main honcho Mike Peters, gave off a very bad attitude. Around April 10th, I bought a 2022 Nissan Sentra. Shortly after I bought the car, I noticed it would shake at various speeds. Therefore, Car Sales had me take it to Pep Boys. According to Sam, Pep Boys told him that they recommended the wheels be replaced because they have flat spots that may continue to make the car shake, but the balance should have taken care of 90% of it. Sam said he could not replace the tires because the tread was still new. Shortly thereafter I noticed that when I turned right or lef the front of the car made a sound. Car Sales also heard the sound, so I took it to another Pep Boys. The CV axle was broken and the struts needed to be replaced. The car that I had less than 2 weeks sat at Pep Boys for a week because they had to order the CV axle. I never heard anything from Enterprise. When I arrived at Pep Boys, I was told they only changed the struts because it was still under warranty with Nissan. Nobody communicated this with me so my car sat there a week. Then I took the car to Nissan. Sam had an attitude. When I told him that I appreciated Arturo and his apologies, Sam got defensive and let me know he had already apologized 4 times. After complaining about Sam, I started working with the general manager of Car Sales--Mike Peters. After having the car at Nissan for a week waiting for the axle to arrive, they said the control arm and boots were also broken. Nissan said it looked like the bolts had been banged on. My car was at Nissan for almost 3 weeks. I had the car a month and I only got to drive it for one week. When the car was ready, Nissan said I had to pay a $100 deductible, or I would not get my car back. I had to reach out to Enterprise again. When I spoke to Dashnie on the phone, I did not yell at her, but I did raise my voice a bit, which resulted in her hanging up on me. When I did eventually speak with Mike, he wanted ME to pay for the deductible and be reimbursed by Enterprise--to which I said no. When I spoke to Nissan, I asked them what they thought happened, They told me that Mike had been giving them attitude and telling them that this should be under their warranty, however, it was obvious that this was not a manufacturer error--someone else had done this to the car. They assumed someone had hit a curb or something with it and then got it shoddily repaired. The car still vibrates when I drive it. I am hoping it is just the tires because Nissan pretty much replaced the whole front. However, I am too scared to reach out to Enterprise because of their attitude and Sam had said he cannot justify buying new tires since the tread is fine. The hassle I went through with Enterprise was NOT worth it. I went to them because I thought I could trust them and believed I would get a reliable car. I was sorely mistaken. Not only was this car seriously damaged on THEIR watch, it was not inspected before it was sold, and their customer service was severely lacking. I know Enterprise's values--they claim that their brand is the most important thing that they own, and they always claim how important the customer is to them. I was going to refer people to Car Sales, even my husband was going to buy his next car from them, but after what happened I will definitely go out of my way to tell people NOT to buy used cars from Enterprise Car Sales, especially in Albuquerque, because it is quite apparent they cannot be trusted.

Chris, Shauntell and the rest of the team are so friendly and helpful. Chris did everything he…read morecould to make sure I left with the vehicle I wanted. He let me test drive the vehicle a couple times and even to take it to get a PPI before purchasing. They make the purchase be as simple as possible by working with a lot of local credit unions in town. Shauntell worked diligently with their crew to make sure all necessary fixes were completed before I took it home. I really appreciate how welcoming they were and will highly recommend them to friends looking to purchase a used car in the future. Thanks Forthright Auto!

It was a great experience working with Marc Powell. Will come again soon and I hope to run into him…read moreagain