This is the Ultimate body shop! My vehicle looks so good. The extra time they took to make it right…read morewas well worth it. What a great job! I will definitely use them again if I have another accident. .. but let's hope I don't have another accident!

They kept my vehicle over 6 weeks for repair after a minor accident. When they finally called and…read moresaid the vehicle was ready for pickup, I found body panels that were not aligned, hood not aligned, damaged parts still on my vehicle, a new headlight was installed but was not adjusted. It pointed to a spot about 12 feet in front of me. The paint job was terrible with rough spots on the hood and drips and runs along the bottom edge of my fender. They installed paint protective film (that they were not to install per the work order) and trapped several bubbles under the film. My advice to you would be to AVOID AT ALL COSTS!

I have to say I found my car buying experience actually enjoyable. Looking at the cars you can get…read moregood deals here. Enjoyed working with Brian, Aaron, and Rebecca. I might lower the review as I do feel they didn't follow through with everything they said they would. I'm. Calling to see what happened. It was a miss communication. Thank you Aaron

I recently helped my 78 year old grandma other purchase a car from Aaron at Morning Star and it was…read morea great experience. She asked me to go along because she felt that a car salesman would take advantage of her because she is elderly and not very knowledgable about cars. That was as far opposite of our experience as possible. From their no hassle pricing all the way through asking questions and signing on the line Aaron was great and very thorough. We are extremely happy with the vehicle and the service we received. I give Aaron / Morning Star my highest recommendation and will purchase here again.

Buyer beware! If you have a vehicle transported and discover that the vehicle has significant…read moreproblems they will gas light you and try to make you believe that you are somehow wrong or at fault. They care more about $1000.00 than their customers or their reputation. This is their quote from their response to my BBB complaint "the vehicle was found to be in the same condition as when it was picked up... Enterprise [had] the vehicle inspected by a third-party mechanic [who] identified a wheel balance issue" So much for their "rigorous multi-point inspection by ASE-certified technicians." The vehicle arrived with problems and they claim I should pay the transport fee. Go to CarMax - they are honest about their vehicles conditions!

I used to be an employee of Enterprise. I was fed lies about how great and well taken the cars are…read moreat Car Sales. I had the worst experience I have ever had buying a used car. This entire experience was an absolute nightmare and the attitude that I encountered from the employees at Car Sales was incredibly inappropriate. If they would have shown some sympathy for my situation it would have helped, they made me feel like an inconvenience. The only person who was truly helpful was Arturo. Otherwise, the area manager Sam Leibenhaut, employees like Dashnie, and even the main honcho Mike Peters, gave off a very bad attitude. Around April 10th, I bought a 2022 Nissan Sentra. Shortly after I bought the car, I noticed it would shake at various speeds. Therefore, Car Sales had me take it to Pep Boys. According to Sam, Pep Boys told him that they recommended the wheels be replaced because they have flat spots that may continue to make the car shake, but the balance should have taken care of 90% of it. Sam said he could not replace the tires because the tread was still new. Shortly thereafter I noticed that when I turned right or lef the front of the car made a sound. Car Sales also heard the sound, so I took it to another Pep Boys. The CV axle was broken and the struts needed to be replaced. The car that I had less than 2 weeks sat at Pep Boys for a week because they had to order the CV axle. I never heard anything from Enterprise. When I arrived at Pep Boys, I was told they only changed the struts because it was still under warranty with Nissan. Nobody communicated this with me so my car sat there a week. Then I took the car to Nissan. Sam had an attitude. When I told him that I appreciated Arturo and his apologies, Sam got defensive and let me know he had already apologized 4 times. After complaining about Sam, I started working with the general manager of Car Sales--Mike Peters. After having the car at Nissan for a week waiting for the axle to arrive, they said the control arm and boots were also broken. Nissan said it looked like the bolts had been banged on. My car was at Nissan for almost 3 weeks. I had the car a month and I only got to drive it for one week. When the car was ready, Nissan said I had to pay a $100 deductible, or I would not get my car back. I had to reach out to Enterprise again. When I spoke to Dashnie on the phone, I did not yell at her, but I did raise my voice a bit, which resulted in her hanging up on me. When I did eventually speak with Mike, he wanted ME to pay for the deductible and be reimbursed by Enterprise--to which I said no. When I spoke to Nissan, I asked them what they thought happened, They told me that Mike had been giving them attitude and telling them that this should be under their warranty, however, it was obvious that this was not a manufacturer error--someone else had done this to the car. They assumed someone had hit a curb or something with it and then got it shoddily repaired. The car still vibrates when I drive it. I am hoping it is just the tires because Nissan pretty much replaced the whole front. However, I am too scared to reach out to Enterprise because of their attitude and Sam had said he cannot justify buying new tires since the tread is fine. The hassle I went through with Enterprise was NOT worth it. I went to them because I thought I could trust them and believed I would get a reliable car. I was sorely mistaken. Not only was this car seriously damaged on THEIR watch, it was not inspected before it was sold, and their customer service was severely lacking. I know Enterprise's values--they claim that their brand is the most important thing that they own, and they always claim how important the customer is to them. I was going to refer people to Car Sales, even my husband was going to buy his next car from them, but after what happened I will definitely go out of my way to tell people NOT to buy used cars from Enterprise Car Sales, especially in Albuquerque, because it is quite apparent they cannot be trusted.

Hubert was absolutely great to work with. I purchased a used 2019 Mini Cooper. Very professional,…read moretransparent and forthright with everything. This was the first time I have not dealt with a big time dealership and I appreciate how Car Pros made it easy for me.

I bought 2 vehicle's from Herbert at car pros what a joke. A 2000 F250 super duty that blew up on…read moreway back from smog testing no engine light computer was tampered with. Now my 2013 jeep Grand Cherokee overland. Can't be driven because it over heat 300 miles since bought. Beware they don't communicate and don't care

Amazing service and staff members I would really recommend to bring your vehicle to get serviced…read morehere

Just bought a car for my wife, what can I say, the car is amazing, we use to have a 2020 Explorer…read moreST, traded it for a 2024 Honda pilot Elite... I was so "vanilla" so boring, no personality, the only good thing about the pilot was the space, it got bad gas mileage while still being slow, I couldn't wait any longer so I decided to go back to the Explorer ST this time with a 2026, OMG what a difference, and it wasn't only the car, the place, the service, the PRICE! I will miss the extra seat, but to be honest, we used maybe 3-4 times in 2 years, so no big deal, even coming to the dealer for service was always a good experience and I'm glad to know that Darren is still here, he was an amazing service advisor, he was always honest and efficient, the whole team has been great! I'm glad to be back with a new Ford From Power Ford, thank you!!

Carolina Alvidrez approached us as we were in the dealer lot looking for parking. My wife wanted to…read morego to just look at vehicles on an advertised deal. We didn't want to be hassled by salespeople. We just wanted to look. Carolina offered to help us look, but we weren't wanting "help." Once we parked and allowed her to offer her services, we were so glad we did!!! Carolina was very kind, friendly, helpful, and welcoming. Adán Perez joined her and between the 2 of them my wife was able to look at what she wanted. No hassle, no fuss, we had a very pleasant experience and my wife drove away with what she wanted, not what they wanted her to have. Mike Perez helped finalize paperwork and once it was detailed We left happy and not stressed. Thank you!! Great folks. Great experience.

if your deductible is waived, they will still charge you and keep it i they do good work took about…read morea month for my car to get fixed, lack communication, front service clerk doesn't have good customer service skills ,if it was vice versa, and I didn't pay my deductible. They would keep my car and charge me interest. I'm still waiting to find out an answer. It's been a week... if it does come back of course without interest

My journey in purchasing a car started a while back. Not exaggerating....now in August it's been 2…read moreyears that I've not owned a vehicle. Renting vehicles left and right trying all sorts of midsized cars to oversized suvs. In the past few months I've had to buckle down and focus which for me can be hard at times *SQUIRREL!!* see what I mean! Ive test-driven quite a few privately owned vehicles and dealership vehicles not feeling quite comfortable enough to put down a chunk of money on. The beginning of my 5 rating goes back to Tuesday middle of the night. hmmm..1am perhaps browsing Craigslist. Mind you I've only had my eyes set on a Toyota Camry or Toyota RAV but I saw this Nissan that caught my eye so I emailed owner not realizing at that moment it was a dealership. I was contacted the next day, set gps, pulled up and realized it was a dealership. To be honest I'm always weary of dealerships and car salesmen so I was hesitant to get down but decided I had nothing to lose. The gentleman that was emailing me came out to met me. He made me feel at ease right away. He was able to answer every question I had without hesitation where as I've seen in some salesman as they stop for even a moment to come up with an answer...I know..they are reaching. i Took car for a test drive and felt more at ease and safe in this vehicle than any of the other cars I'd taken for a spin in the past few months. Upon return more questioned ensued with clear cut answers. Now on a first name basis Adrian showed me other cars in my price range. I never felt pressure from him which I thought was amazing and exceptional!! Everything from questions on Bluetooth to the mileage on the car had simple answers. The company mission and motto was explained to me a few times which I thought was great. The importance of earning a lifelong client outweighs the sale or profit of a car and the fact that their company is working with and for the community, to me, outweighs options from other car companies. Friendly & enthusiastic employees, great work ethics, top notch selection of inventory, good warranty package, perfect location, and the willingness to work with a clients budget will have me recommending Love Auto time & time again!

This is an update to a review from July 18. It is now Sept. 10 and Love Auto has still not come…read morethrough with restitution for putting on mismatched tires on an All Wheel Drive vehicle. They paid 1 quarter of what they owe. This issue began in May.

Staff is very friendly and knowledgeable, Mr Fetters is a stand up guy. Not only excellent car…read moresales but wonderful service after your purchase. Highly recommended!!

Everybody there is really great to work with from buying a vehicle to after service would recommend…read moreto everyone