Absolutely love Jeff and the Blue Lagoon! Jeff is a knowledgeable and friendly business owner and…read morewilling to help anyone who wants to learn about fish. He has a really diverse collection of fish you cant find at most other fish stores. Me and my husband come in once a week even though we live 20 minutes away.

The owner is rude, the store does not have a good atmosphere, and the prices are very expensive.read more

Pet Supplies Plus in Depew is conveniently close, decently clean, and employed with…read morecompetent/professional staff. Pet items are easy to find in the aisles. If you cannot find an item you need just ask an associate and they are willing to help. The stores parking lot is narrow. Be cautious how you park to make your exit easier.

I am beyond disappointed with the way my daughter and I were treated during our visit. We came into…read morethe store because I was seriously considering purchasing a pet next Wednesday. Instead of feeling welcomed, I left feeling humiliated and judged. I went directly to the reptile section and asked a few questions. While I was there, I noticed an employee go into the restroom. I have pelvic cancer and bladder issues, so I was waiting for the restroom to become available. While I waited, I walked down a nearby aisle to browse. Suddenly, two employees approached me from opposite ends of the aisle and began questioning me as if I had done something wrong. I had done absolutely nothing to deserve being treated like a suspect. What made this even worse was how obvious it felt that I was being judged by my appearance. Just because I have tattoos does not make me a criminal or a bad person. It's 2026--people need to stop making assumptions based on how someone looks. Disabilities are not always visible, and neither is someone's character. The way your employees and managers handled this situation was disrespectful, embarrassing, and completely unnecessary. You didn't just hurt my feelings--you hurt my daughter's as well. She watched her parent be treated with suspicion instead of kindness. You lost what would have been a paying customer. I was planning to buy a pet from your store next week, but after being made to feel so unwelcome, you will never receive another dollar from me. I hope management takes a serious look at how customers are treated because no one should have to leave a pet store feeling ashamed for simply existing.

I have driven past Notorious D.O.G. so many times that my dog could probably have written this…read morereview herself by now -- and the only thing I can say is... what on earth took me so long? From the moment you step inside, it feels like a magical little pet-boutique wonderland. There's stylish dog apparel, an incredible selection of treats, raw food options, supplements, goat's milk, and basically every wholesome, bougie, tail-wag-approved thing your furry family member could ever dream of. (Yes -- I even spotted Keon Coleman treats. And let's be honest: if your dog is a good doggo, they are definitely part of Bills Mafia and absolutely deserve them.) But what truly makes this place exceptional is the customer service -- specifically, Kristy, who is now basically my dog-mom best friend. On my very first visit, she spent so much time talking through my dog's skin issues, gut health, raw feeding, and supplementation. She sent me home with samples, walked me through their rewards program, and even helped me troubleshoot products I was already using at home. On a later visit, Kristy even special-ordered a product just so I could do more "one-stop shopping" with them -- which says everything about the level of care they provide. Even though we ended up going back to our previous food brand, this is absolutely where I go for everything else. I've sent so many people here, and when I drive past without stopping, I still wave and yell, "Hi Kristy!" from my car -- just in case she can hear me. Five stars, without hesitation. If you love your dog even a little bit, you need to be shopping here.

I recently got a new puppy and will admit I have a little lack of knowledge in some areas of dog…read moreownership. I usually go to pet supply but after stopping in I have to credit the employees. The lady working was more than helpful and knew all of her product in store. She knew tons of detail on nutrition and toys and anything else in the store. I will be a returning customer for the foreseeable future!

This place is a dream for pet owners with anxious dogs when it comes to bathing. Their stalls are…read moreall individual so you don't need to share the area with another owner/dog - and has a gate to let your dog go off leash and be totally comfortable. These stalls are always clean, and the staff are so nice and helpful. Randomly found this place years ago, and it's my fave spot when it's time for a grooming day - plus they make their own treats and birthday cakes!

I love Treats Unleashed! It's the only place we get our cat litter, primarily because they run an…read moreawesome deal for it. Buy 7 bags get 1 free! We also get canned wet food from here too, and they carry all the brands our kitties love!! This place has everything you need for a cat, but it really goes above and beyond for dogs! There's a dog wash, dog cookies, and just a lot more for dogs in general. Their prices are on par (at least for what we buy) with other local pet stores, but I love that they're locally owned! Service here is also fantastic too. I recommend checking them out if you haven't already.

This PSS at this location in Cheektowaga ALWAYS has the items I need for my ferrets and my…read moredaughter's Pomeranian. I have 4 ferrets so I need to be able to conveniently purchase everything I need for them and my grand dog at one time and this PSS allows me to do that with ease!

I took my skittish pup here to get her nails done because they were horribly long and she wouldn't…read morelet us do them at home. I called beforehand to tell them she's jumpy and has an attitude and will freak out. They said "it's alright come in". They chained her up, touched her foot once, She jumped just like I said she would and immediately they yelled "NOPE NOT DOING THIS!" She has since in the same week, gotten them done by somebody else and they were just fine no thanks to these guys! If you have a jumpy scared dog, don't take them here for grooming! . Also, all of the groomers = judgmental!

Great service. They have all fishing needs you might need. Located on Western NY on route 362read more

From the owner: Family owned and operating in the Buffalo and Rochester area since 1993, Smith Creek Lake and Pond…read moreis a full service pond supplier, pond fountains and hatchery. Our professional staff is highly trained in Aquatic Management and pond or lake fountain design. Stop by today and see our 9 pond displays and 20,000 sq. ft. hatchery.

We don't normally shop here but we came because we had a gift card. In terms of dry cat food, they…read morehad what we came for (Wellness brand), although it was $2 more than what our local store charges. The cashier was friendly and cashed us out quickly.

Awesome staff Awesome trainers…read moreAwesome groomers Always have my food and always have my reptile supplies

Absolutely the best selection of corals in the Upstate New York region. An excellent range from…read morehardy corals for those just getting into reef keeping to exceptional pieces for those who have been in the hobby a long time. Every piece is hand-inspected, acclimated, and dipped upon arrival. Whenever possible, they source maricultured corals whenever they can, to be as environmentally friendly as possible. Every fish is treated the same way. Their fish tanks are equipped with UV sterilizers to prevent and treat any issues like ick. The owners are exceptionally knowledgeable and helpful. An absolute first-class shop.

From the owner: Huge selection of saltwater corals and fish. Lowest prices on tanks and salt. Full service…read moremaintenance and installs. Can do custom saltwater aquariums as well.

Vip pet service is wonderful. They really care for the pets. In this economy they are heaven sent…read more Shots are a fraction of what it cost to go to the vet. The employees at this PSP are very nice and extremely helpful.

Always find the products I need for my dog. Friendly staff. They give good advice too. I switched…read morebrands of dog teeth cleaning treats on their advice few months ago. Always use my emailed coupons to avail a discount. They have a point system that I have yet to figure out. I find that should be more user friendly instead of having to make an account etc. But all in all, it's a pleasant experience shopping in this location of PSP.

Store is always well stocked, associates are friendly and knowledgeable, it's always nice and…read moreclean... what more could you want? I like that they have an adoption program there too; i adopted my cats elsewhere but there's a nonzero chance I'll see one there that I Must Take Home and before you know it im the weird guy with a million cats​

I decided to set up a small fish tank, so I was searching for gravels, fish and aqua plants. This…read morestore was the one that showed up with all three items when I looked on the website. It is not close to me but I decided to go anyway. I got the gravels and plant, then went to get the gold fish. I wanted the cheapest kind just in case it doesn't work out. The attendant was nice, she let me pick the colors. I kept apologizing that for 29 cents a fish I was probably asking too much, but she didn't mind. When I checked out I realized I forgot to get fish food, the cashier went to get a can for me. Overall, I had a great experience at this store.