I'm absolutely a long time customer and every time you've been inappropriate and disrespectful. You…read morewere all aware of the issues each time as I spoke to the employees smack talking me directly and even the owner. Your bad attitude and disrespect are very prevalent in reviews. Your responses are your meager attempt to save face. When presented with the issues directly you gaslight and lie. Just enough in terms of grooming despicable in terms of customer service

I have been taking my dog Penny to Bubbles for quite awhile now. My Penny is a Papillon/Pomeranian…read moremix, and she has beautiful Papillon ears. Whenever I bring her to be groomed, I tell them not to shave her ears, as they are beautiful. I found out just today, however, that they have not been grooming her above the neck because of my request about her ears, with the result being a difference in hair length across the back of her head. I didn't know this until today. They told my daughter, who went in to get her. I am furious about this. I'm giving them two stars because of this. They could have clipped her head between her ears. On top of this I was charged 78.00 for the grooming and teeth brushing for a 15 pound dog.

Our Coton De Tulear had her 2nd grooming session at Oh You Dirty Dog today. We provide photos of…read morewhat we want Maddie's hair to be cut like on her face, ears, mustache and top of head. There are several positive comments to share. 1. Maddie seems happy to go in and is happy when we pick her up. (YES!!) 2. The groomer is very nice. 3. Price is ok at $60 CASH. The negative is both cuts now, Maddie's head is just cut way to short. It is not even from side to side and the mustache is completely cut off in spite of being told they understood what she should look like. Yes, it will grow back. Yes, we love her no matter her hair cut. BUT -- not what we asked for or how a puppy cut looks on a Coton De Tulear. Conundrum: We have a place that our pup likes yet her haircuts are horrible. Very disappointed.

For dog grooming, Oh You Dirty Dog! is as good as it gets. We followed Amanda from her former place…read moreof employment to Oh You Dirty Dog! because she does a wonderful job. It was Amanda who discovered while grooming our Bichon something unusual on the skin of his head and neck, it seemed "baggy." She knew of another dog with that condition and believed it indicated dementia. She was exactly correct. Our dear dog lived with doggie dementia another two years, and Amanda groomed him right up until the end, caring for him regardless of his quirks and age. Our other dog was also groomed by Amanda for years, sensitive to the elderly dog and her needs. When she died, Amanda sent a card, just like when our other dog passed away. We introduced our rescued Maltese to Amanda two years ago and this little dog with fear aggression went RIGHT to the dog-whisperer, Amanda! She does an excellent job. Finally, we adopted a standard poodle who is Amanda's newest customer from our household. Patricia, the owner of Oh You Dirty Dog!, is always accommodating, friendly and polite, a great business owner and a great addition to the Village. All prices are reasonable and competitive. For dog bathing, there are a couple of do-it-yourself dog washing stations, should the desire to bathe your own dog appeal to you. They're clean, organized and handy with a ramp to get Fido up to the faucet. All the stuff you need to get the job done is provided. I give Oh You Dirty Dog! and Amanda two paws up! You can trust your pet will come home clean, well groomed and happy. NOTE: Carly did an awesome job on our standard poodle, Gigi in January. Kudos!

We've gone through a few big chain groomers and YETI chose Jessy at 1st sight! We are at least 8+…read moreyears in her taking care of our Maltese! Jessy has guided me into being a loving DogMom! This dog was not supposed to be mines but my husband & son... Yeah, I took over with everything and my lil fur baby must be pampered and looking good! YETI always comes out looking like the love interest dog from l Disney's " It's A Pets Life!" She worth the price and she just knows to make you feel at ease about them being in her care! Staff are professional. Establishment is clean and has natural treats, cloths and more stuff to spoil them ! Book and you won't be disappointed. Jessy can be flexible but please read her contract! She's transparent with no surprises in price or recommendations. I'm grateful for finding her! I'm a loyal customer!

I took my Standard Poodle puppy to Jessy's today. I am more than happy! They were professional &…read moreaccommodating! My puppy looks amazing & I look forward to a long relationship!

It's that time of year where my baby needs a professional bath. I come here because my little Lucy…read moreis timid and trusts Danielle. Pampered Paws costs are consistent with todays market. I like to make my appointment via her website - fast and easy. You can count on her timeframe for being done as stated. I will continue to be a loyal customer.

Danielle was great!! I will definitely be bringing Yogi back again. She did a great haircut on…read moreYogi. It was our first time with her and she made the process very easy. I highly recommend you check her out.

Alicia has groomed my Ragdoll cats several times and we have all been very happy with her services…read more She is very gentle and caring and the cats come home relaxed and gorgeous.

Alicia is completely incompetent at her job as a cat groomer. She advertises herself as being able…read moreto work with cats but she is scared of them. Her website lies about her skills. She says: "I know that cats can be "difficult" but I have a way of handling them that keeps them calm throughout the grooming process." In reality, she refuses to see cats who may be "difficult" because she is scared, unskilled, and unprofessional. She first saw my Persian cat a couple months ago, who was matted due to a skin condition. She was unable to do the job herself. She called me and my husband to help her, along with her manager. I contacted her for another appointment when my cat was in better shape (no matting), and, knowing my cat's temperament, she confirmed she would be able to see my cat again. She scheduled us on a Sunday for 1:30. She cancelled last minute and changed it to 3:00pm- extremely unprofessional. We arrived at 3:00pm, and without even looking at my cat, she began giving us a lecture about why she can't see him because he might be "bitey". Are you telling me you've never worked with a cat who is uncomfortable with grooming? She asked us to leave and have him drugged before coming in. I told her I had actually given him gabapentin before the appointment and she replied "I don't believe you". Is that any way to speak to your customers? And, why could she have not communicated this requirement to us before the appointment? Alicia is unable to work with cats and I will be escalating this situation further.

Schnney has been coming into my home and taking care of my two senior dogs needs for some time…read morenow...she is so kind, gentle and loving towards my pets I could not ask for anything more...she is very knowledgeable and listens to what I want done...she creates a stress free environment for all of us... I would highly recommend her...I am so blessed to have met her...

From the owner: Convenient, Stress-Free Pet Care at Your Door…read more Looking for professional, in-home pet care in Buffalo? Purrfect Paws Mobile Pet Care LLC offers basic hygiene services and reliable pet sitting to keep your furry friends happy and comfortable—all in the convenience of their home. As a Licensed Veterinary Technician, Fear Free Certified, and CPR Certified professional, I provide safe, compassionate, and stress-free care tailored to your pet’s needs. Services Offered: • Basic Hygiene Care: Nail trims, anal gland expression, and sanitary trims • Pet Sitting & Drop-In Visits: Reliable care while you’re away • Wedding Pet Transport: Let your pet be part of your special day Serving Buffalo, Kenmore, North Tonawanda, Amherst & Cheektowaga Providing trusted, stress-free pet care—book today.

Katie is wonderful with all the animals. She has been grooming my very reactive dogs. The boys are…read moreputty in her hands, as soon as they see her a whole new persona presents itself. Katie has been my dogs groomer for 16 years!! She is just wonderful and caring.

The best grooming my mini poodle has ever had! You have a new loyal customer! My boyfriend's…read moremother is a retired dog groomer and she agreed that he has never looked better! Thank you!

Short Story Jen is…read moreawesome and super caring for all the dogs. I rarely trust anyone with my dog, but after a very short period I came to trust in Jen and my dog loved the experience. I highly recommend using this day care, ESPECIALLY if you do not want you dog locked in a kennel for hours a day. Long Story I own a 5 year old boxer mix named Oscar. Oscar has been my only family, traveling with me for the past 5 years and I care for him very much. As so, it is very hard for me to leave him in the hands of others and NEVER over night. I started using the day care because of my work schedule and also because of how happy he was when I would pick him up. He quickly learned the word "day care" and really looked forward to seeing Jen and the other dogs. I became so comfortable because of his obvious enjoyment that this was the first day care I ever allowed my dog to be stay over night! When I relocated for work I wish I could have brought Jen and the day care with me!

Dog Crazy Daycare and Spa is wonderful!! MJ enjoys going and…read moreseeing Jen. She does a great job with taking him from a messy furball into a handsome little guy. Her prices are reasonable her work great.

My standard poodle just turned three and has been going to the Pet Parlor since he got his first…read moregroom. The groom is always perfect, scheduling is easy, and I trust that my dog is in good hands when I drop him off. I also appreciate that they don't overbook leaving the dogs there all day like some places do. I also apprecoate that if you have any grooming questions (like how to get burrs out :) }, they are very responsive and helpful. I highly recommend this dog grooming service.

From the owner: Hello Kenmore and Town of Tonawanda! We are a full service grooming salon with an educated and…read moreexperienced staff. We offer a calm environment and one-on-one grooming to guarantee an stress-free grooming experience.

Rosie loves going to daycare & comes home completely tired out. She is always greeted lovingly &…read moreshe reciprocates without even a glance back before I go. I appreciate that the facility does a meet & greet prior to accepting a dog to make sure it is a right fit. I also appreciate their 1/3 structure for the day. I look forward to Rosie being able to continue her general/social development in their care.

Unfortunately, I can no longer bring my pet here. After two long stays, she came home with a bad…read morecase of Giardia every time. Each day was well over $500. If it were me, I would run and not go near this place.