Very unfriendly customer service. First call, hung up on. 2nd call, very short, curt, and no…read moremannrrs whatsoever. I won't be shopping at the Lockport location ever!

Every time we go to this store it is a disaster! Never have merchandise for coupon items, returns…read moreare painful and customer service and other workers are really nice but very ill informed.

Impossible to overrate Tri- County! Russ was excellent to deal with, very patient when we changed…read moreour minds, made everything crystal clear on the workings of our lawn tractor. We also purchased a great fireplace grill combo for a reasonable price. Best of all...delivered in 7 hours! Rob, who delivered the purchases, went through the running of the tractor again, making it easy to understand. Tri-County is the rare place that makes you happy you made your purchase there

From the owner: We specialize inKioti Tractors, Husqvarna, Outdoor Power Equipment, Bush Hog, Wallenstein, Oregon,…read moreChainsaws, Lawn Mowers. Parts and Service for everything we sell and many other brands.

First class service for all your John Deere construction equipment parts, service and sales. I've…read moredealing with them for years and have not been disappointed. If you need anything that is hard to find ask to speak with Russ and I'm sure he'll take care of you.

A friend bought a Wallenstine log splitter here. Bad design. It had a catistrophic failure, tried…read moreto take it back, got 'the run-around', then was told his warrantee ran out last month. I would not consider this good customer service.

I used to work for a competitor. People asked me why I made my investment in a Kabota Zero Turn…read moreMower at Niagara Implement. It was because over the years I saw how good their service really was and how well they treated their customers. The service and the value for price made Kubota and Niagara Implement the natural choice. The integrity of Al, Matt, Greg and the entire staff is what impresses me still today. Now years later when I needed them they were there for me. Well done. I have done and still do time after time I recommend these folks and their products wholeheartedly! Never be afraid to work with the very best...you won't be disappointed!

Dave S. I've gone here for years and have always had good…read moreluck. Bought a ferris mower, rtv, and a few small things. Good service and very nice to deal with. Tom had helped me out with the pricing and had me on my way in no time. I personally wont go anywhere else.

Bought a brand new corn planter from Thomas Gadd / Alexander equipment,on 4/29/2015, which never…read moreworked right so I returned it to be fixed(its new). Didn't get it back I time for 2015 planting season. Tried using it in 2016 yep still didn't work right, so had two local farmers look at it they said it's not working right. So back to Tom , didn't get it back in time for 2016 season. Well 2017 same crap, this time I told Tom I wanted a new unit or a refund, this is good he says,"you know it's been 3years bud!" Which he was working on unit first two planting seasons! So be warned he won't back what you buy! And is refusing to refund my money for a corn planter I've never been able to use!

In the AI reviews it mentions Integrity well I have to counter that review. I found out just how…read morelittle Integrity they have just today . One of the hydraulic hoses on my Kubota loader spring a leak so I brought it in to get it replaced . They made a replacement it is a 3/8 inch holes . I thought while I was at it I would replace all the other hoses so that I wouldn't have to worry about any of them bringing a leak anytime soon . They had to order the connector ends cuz they didn't have enough to satisfy my order . So I took off my hoses a week later brought them in and when I picked them up I mentioned that they seem to be pretty big in diameter and the service rep said yeah there's 30 . When I got home I realized they made one half inch diameter hoses instead of 3/8 in hoses. So I called them up and they said that won't be an issue whatsoever you can use those . Well it turns out the very first time I used my tractor it blew the seal on one of my bucket loader hydraulic Rams . At first I didn't know where the lake was coming from and I thought it might have just been from changing the other house. So I cleaned up the mess used the tractor once more park it once again oil on the floor and then I saw where the oil was coming from. Anyway I talked about the service manager and the owner of the Newfane Kubota dealership and he denies any responsibility just a coincidence she says just a coincidence will my tractor has been kept indoors it is immaculate you wouldn't even know it's age by looking at it. It has only 500 hours on it which is nothing I didn't have any seepage or any problems before this. Not only that but since they use half inch hose with half inch connectors it cost me an extra $100 and I didn't even complain about that I just took his word for it that everything would be fine. Well today he said he's not doing nothing for me he's not going to give me the seal kit I'll have to buy and install myself. He doesn't care that he overcharged me $100 because he used the wrong size hoses. He takes no responsibility here whatsoever. I will never go to this dealership again and I hope nobody else does.

I used to work for a competitor. People asked me why I made my investment in a Kabota Zero Turn…read moreMower at Niagara Implement. It was because over the years I saw how good their service really was and how well they treated their customers. The service and the value for price made Kubota and Niagara Implement the natural choice. The integrity of Al, Matt, Greg and the entire staff is what impresses me still today. Now years later when I needed them they were there for me. Well done. I have done and still do time after time I recommend these folks and their products wholeheartedly! Never be afraid to work with the very best...you won't be disappointed!

I have driven past Notorious D.O.G. so many times that my dog could probably have written this…read morereview herself by now -- and the only thing I can say is... what on earth took me so long? From the moment you step inside, it feels like a magical little pet-boutique wonderland. There's stylish dog apparel, an incredible selection of treats, raw food options, supplements, goat's milk, and basically every wholesome, bougie, tail-wag-approved thing your furry family member could ever dream of. (Yes -- I even spotted Keon Coleman treats. And let's be honest: if your dog is a good doggo, they are definitely part of Bills Mafia and absolutely deserve them.) But what truly makes this place exceptional is the customer service -- specifically, Kristy, who is now basically my dog-mom best friend. On my very first visit, she spent so much time talking through my dog's skin issues, gut health, raw feeding, and supplementation. She sent me home with samples, walked me through their rewards program, and even helped me troubleshoot products I was already using at home. On a later visit, Kristy even special-ordered a product just so I could do more "one-stop shopping" with them -- which says everything about the level of care they provide. Even though we ended up going back to our previous food brand, this is absolutely where I go for everything else. I've sent so many people here, and when I drive past without stopping, I still wave and yell, "Hi Kristy!" from my car -- just in case she can hear me. Five stars, without hesitation. If you love your dog even a little bit, you need to be shopping here.

My wonderful, perfect Golden Doodle, Kia, started having grand mall seizures all day, every day…read more Nothing was helping and that would mean her life would be cut short. :( My vet recommended Notorious D.O.G. I had no idea why, but they told me there was a woman there who was VERY knowledgeable. I was filled with fear and sadness... Kia was my baby! I spoke to the woman I was told to, and I explained what was going on. I couldn't help but cry. This was my soul-dog. Out of the 8 dogs I'd had in my life, (all of whom I loved so much), this one had a connection to me, and I to her, that I couldn't explain to this day. This wonderful and kind woman understood about my dog not wanting to eat and she suggested a raw food diet. Then she talked to me about a hemp oil that she believed would help. I bought it all. I gave Kia her first dropper-full of the oil that day, and she only had a couple small seizures that night. But in the days that followed, her seizures stopped!!!! She was running around as usual, eating the raw foods, playing with my other two dogs, and was her old self again. And that was how she stayed for two years, until the store didn't get a shipment of the oil at one point, and the one my vet provided wasn't working. Sadly, Kia passed away October 2019 at the age of 12. I will tell you this though... if it hadn't been for the expertise of that wonderful woman at the store, if she hadn't carefully considered what would be best for my girl, we would not have had her for those two years. I highly recommend the store and most of all, some really kind and caring workers.