I agree with all the negative comments. Wow/Astound is now abysmal. The bill doubled; I spent…read morehours on the phone trying to reconcile it. They finally said they would call me back; they did not. As far as my spotty service, they can have someone come out AGAIN. But they won't have anyone available for service until mid-November......Unbelievable. Unfortunately, I know Comcast is almost as bad. Maybe I will try AT&T again. This is pretty ridiculous in this day and age.

The repair people come in your backyard unannounced, spooking my dogs and setting off my security…read morecameras. I called the police as none of them were in uniform and they were walking around my house uninvited. Plus there were no work vans around the house to identify them. They claimed to be working on another outage for wow cable in the area. So here is an idea have your service tech's in a uniform, not a dark hoodie pulled up over their head. Plus park a service truck nearby. I called after finding out it was them. I wanted to address my concerns and I was left on the automated message. So I give this company a low rating and horrible customer service. Kerry Elgin IL

Larney did a great job! He was able to readily identify the problem and fix the issue! Very…read moreprofessional service.

Great customer service! Ike was very friendly and worked followed to diligently set up service in…read moremy new condo.

These guys are awesome. We use them for our colocation and they are extremely knowledgeable and…read morehelpful. They have impressed me on multiple occasions with their willingness to go the extra mile for customers. Special shout out to Brian Clark, who has assisted me and saved me from headaches a number of times.

From the owner: Based in Chicago's western suburbs, XNet provides data center infrastructure and cloud-based…read moreservices for business customers of all sizes, throughout the country. Built upon on high-performance, ultra-customizable options, XNet delivers cloud services and virtual machines, hardware colocation, website and application hosting, email hosting, and dedicated connectivity.

Dan was very accommodating and professional. He was able to get me the type of website I was…read morelooking for- he was accessible and easy to work with. Glad I found him! Highly recommend!

Dan provided great service today! Nice to know we have a trusty IT professional nearby. Thanks!read more

Chris is a website master! He had been doing this before people knew what the web was (or were…read moreborn, lol). He put my first site up for me in 2000, and I've gotten nothing but rave reviews on it and the redesigns he has done since. He also is a wiz on SEO and will get your page noticed in the top five of the first page when searching. Look no further for your web design and management firm!

From the owner: Web Design, Search Engine Marketing and Wordpress Services.read more

I have had the pleasure of using Robin and Affordable Jacks on about 7 or 8 projects now. Always…read morehigh quality work, and reasonably priced. This time, I had him out to a family member's house to install a antenna and run the coax so he can finally get rid of cable TV. As usual, Robin was on time and everything was perfect! Stop dealing with ugly wires run across your house and business. Robin will make them invisible!