While the storage manager Joe was nice ( when I finally got ahold of him!!) I literally had tried…read moreto get in contact with him for over six weeks. Multiple phone calls and emails. He did return one or two emails after I bombarded him with phone calls, messages and multiple multiple emails, but his response always had very little to no information. I would then try to call to leave a message having to run the gauntlet of multiple computer trees just to get to his answering machine. No one ever once picked up the phone and I always ended up leaving messages that I wondered if anybody ever listened to When the day came that I was going to move my car into storage That was the same day Joe FINALLY called me and He told me I needed insurance and registration on my car in order to store it! I was never told that the car needed insurance and registration for it to be stored. It does not list that anywhere on your paperwork, and the manager never bothered to mention it to me. I literally had to call to cancel the tow truck 15 minutes before they were supposed to pick up my car to take it to CubeSmart !!! I'm very very disappointed in this storage space. Joe told me that he honestly has so many customers that he wasn't able to keep up with everything. While, I feel bad for him being overworked and I appreciate his kindness. It's still didn't help me in my situation. I was still without a vehicle storage space at the end of November when all of the spots were filled. I had reserved this space for at least six weeks but received no information on what was needed to store my car. This Also made me scramble like a maniac to try to find another spot before the winter weather rolls in. Overall, a really frustrating and upsetting experience. Luckily I ended up finding a much better storage facility that specializes in sports cars and who was upfront and very easy to communicate with from the get go. And this storage is cheaper than your space. Overall, I'm very disappointed in CubeSmart. Impossible to get a hold of anyone and not clear about storage requirements , no follow-up, no return phone calls. Forget it -never using CubeSmart again.

I never write reviews…read more I've wanted to.. There have been countless occasions I go to pay my bill after work (2-4pm usually,) during business hours, to find the doors locked. Sometimes there will be a note on the door saying "back in ten." But even after waiting ten minutes, nothing. I pay cash for this because I'm a server and never go to the bank. I also live an hour from here so the unreliable hours are a killer. I expect them to be open when they say they are. Or return when they say they will. That's not why I'm writing my review though. I can handle that. I've had my unit here since 09/18. I've paid $168 plus the $12 insurance every month. Sometimes it's late and they call me 100 times to remind me. But whatever-- Today I go to pay my bill and it's suddenly $30 more a month. No notice. No email. No phone call. For the first time in my life, I'm unemployed. We're in the middle of a pandemic--I'm relying on unemployment insurance and my savings to survive... And here's CubeSmart raising everybody's rent. This company is awful. They can't even be present for the few hours a day they are supposed to be, can't pick up a phone or send an email to get in touch with a long term renter. And are raising prices just because they know people are desperate and have no choice. I'm disgusted. As soon as I can I'm going to try and get my stuff out of here. Once I'm even able to leave my house that is. Long story short--this is a company that doesn't give a single thought about you or your needs. Just a profit and the hope that they can end up taking possession of your unit and selling off your stuff. With so many storage options I'd rather go back to uhaul, or even a smaller type facility. Stay away. And if you need them, stay only as long as necessary. Signed-- Frustrated customer

I have only used a storage facility a few times, usually around house moves or during college when…read moreI down sized to a dorm but it's always been a hassle in the past. you get a quote online and when you show up there's extra fees and one time account charges.... BUT that was not the case at Pride storage 2 centre st Wakefield. I booked a reservation at 430pm Saturday of Memorial Day weekend and shortly after I was being shown the grounds by a wonder man named Bob This facility is 81 units and they are all easily accessible. the units look brand new, no smell, we'll light and the price I was quoted is it NO adding fees or admin charges. also the cost for a 10x20 unit was basically the same as the competitors are charging for 10x10 unit on the fourth floor It's great value for my money and it was an easy transaction I would highly advise using this place for storage in the future Thanks

From the owner: Indoor self storage Squeaky clean Best price value and no…read more administrative fees Climate control Key pad entry Security cameras

Not a fan of this place. Mike, who is apparently the manager of this place is exactly the type of…read moreperson you don't want to deal with when renting a storage unit or if you have any kind of issue with your unit. When we rented we didn't deal with him, but rather with a nice woman who was helpful, kind and efficient. I am the one that has to come to our unit from time to time to get our seasonal stuff, or to put something in. It's rare that I come but whenever I do I see this middle aged man glaring at me like I have done something wrong. Till now it's just struck me as "off". Today there was an issue getting in, apparently our card had expired and they had our old address. Mike treated me like I had committed some crime, I offered to just give him the card (and hopefully be on my way). No. Mike is one of those guys that has to do everything just in his time and just in his way...and I get sometimes that's just policy. The thing of it is, Mike isn't about being even a little bit friendly or agreeable, quite the contrary. You spend a lot when renting a unit but there are TONS of places. I used to be in the moving industry. Like anything, there is competition and politeness counts. No reason to deal with the Stalin of Storage if you don't have to.

I came here out of necessity and I am so glad that I did. Mike was very professional and…read moreforthcoming with helping me with the rental and savings on top of it! I highly recommend Mike to anyone who needs a storage space

When I tell you that these people are awesome...IM NOT LYING!…read more They keep the property super clean and are so incredibly understanding and courteous it really blew me away! I am a chronically ill single mom of 5 kids, and I was treated like family. I started renting from them in 2021 and just moved my stuff out this last week now that I have my own basement to store. If you want a place where you know your property will be safe and youre respected, this is definitely it! I have and will continue to recommend this location to everyone. I am forever grateful! Thank you from the bottom of my heart! Diana D.

I have been at this location for many years now and I have never had any issues whatsoever with…read moreanything I recommend this location to anyone, a lot of my friends have units here, I am very happy here. Sharon is the manager here and she is AMAZING very knowledgeable and she listens to the questions that are being asked and will answer them politely and respectfully even if it's not the answer you want to hear... Thank You Sharon Sincerely Angel H

The best price! Helen and Chan are very helpful…read more Building is built like fortress. No metal panels or leaky metal roofs. They have U-Haul trucks and sell boxes. I rented for six months and they gave me a free lock. They don't charge an bogus "administration fee" or force you to but their insurance.

This was a pretty good storage facility. The staff was very helpful and nice. there were carts and…read moredollies they let me use for free to move my belongings which was great. lowest prices in the area which was good since i was on a budget. i am definitely coming back here for my future storage needs.

Just rented a storage unit , very nice new storage place and prices were very reasonable. Thank…read moreyou for showing me around to pick out the right size unit. Professional staff, i would definitely recommend them for all your storage needs. They sell boxes and moving supplies. I also was able to use the FREE moving truck to move in.

From the owner: Whether you’re in the middle of a move, storing for your business, or just running out of space at…read morehome, PACK Self Storage is a convenient way for you to find high-quality storage solutions. We’re on the far northeast side of Wilmington, offering storage units in South Tewksbury's area on Andover Bypass Street (Route 125). We’re right off the I-93 Andover Exit, with easy highway access that makes it convenient to stop by your storage unit whenever you need. Our storage units are available with flexible monthly rentals that don’t require signing long-term contracts that will keep you tied up for many months or years. We have both drive-up and climate-controlled options, too, allowing you to find the perfect storage unit near you. Rent storage online today to get started!

I went here to pick a locally owned storage unit because everywhere had hidden fees that kicked in…read moreafter 2-4 months. Well it turns out these business owners are no different than the corporate guys. My storage rent was raised 20 percent within two months of my move in date. The front door to wheel your stuff is jagged and broken making each trip difficult. I was willing to overlook the bad entryway and ridiculously small hours for a local business with affordable rates. Now I feel like it's appropriate to call out their business practices and advise you to go somewhere else.

When we were in the process of moving into our new home recently we had to rent an apartment for…read morealmost a year. A Lowell Storage had the best prices and was very clean and safe. Tony, Mike and Laura were very helpful every time stopped in. We always had a pleasant experience. Highly recommended and we'd give them 10 stars if we could!!

There seems to be a Google Maps glitch that navigates to the Chelmsford/Rangeway intersection. To…read moreget here, head south on Rangeway, cross over Route 3, and take the first right (and immediately bear right at the fork). Staff was great, process was painless, rate was very reasonable. Checks all the boxes. There are a lot more reviews on Google, for those who would like more data. (At the time of this writing, they've got 4.9 stars and 332 reviews there.)

Had my things stored for 48 hours the manager refused to give me a refund after my items came out…read moredamp. she asked that I wait 24 hours to move them to another unit even. I would NOT store my anything at this place. Their customer service absolutely sucks! I showed her the hanging ceiling and she offered to tape it up! I just would never go there everything about that experience was awful

Do not waste your time with this location Jim the manager will tell you one thing and then change…read moreit up completely I was quoted over the phone a price of $138 per month for a four month commitment that turned into $194 a month and then denied everything. I have rented a unit from the Tewksbury location for 5 plus years so much for taking care of your customers.

I had to move my mother's stuff after she passed away. They offer you month free. There get it…read moreafterwards they up their rates every 4 months. Sad you do that. But my boyfriend was told there all do it. We had no choose to leave when went up to $500 a month. Lol the guy running the place ask what did we have that was so important. How about mind your own business. The guy that runnings the place was rude. I will never recommend that place.