This place is clean, pleasant, prompt, & the folks are friendly. There's a 2for1 deal for first-timers, and they have massage chairs, so show up early. I'm very pale. Very. Like, white doesn't even cover it. I'm sort of pink actually. I don't want a dark tan, because nature clearly didn't intend me to be tan, but a little color goes a long way. I have been twice, with varying results. First visit: Natasha was AMAZING. She took her time, and made sure I was standing in exactly the right ways for best results. She explained absolutely everything about everything, answered all my questions, and asked me all the right things. She didn't try to up-sell me, but I was so happy and comfortable coming out of that place, I pre-paid for my next couple tans anyway. I looked and felt like a million bucks. Second visit: the girl was super nice, but seemed to be in a hurry, which I suppose is fine, as long as the results are good. My knees, ankles, neck & elbows look a little funky, and I know that's common with tanning solutions, but I also know it's avoidable because I had no such issues with my first experience. I'm not really the kind of gal who returns and complains, but it's disappointing to spend money on something that doesn't quite pan out. I might see what they have to say about it, even if just out of curiosity about their service attitude. Conclusion: Definitely go here,but definitely ask for Natasha. read more

360 tans was fantastic! I had a Groupon and it was handled without issue. They were also more than accomodating even though I hadn't made an appointment, and I was fit in after waiting about 15 minutes. The receptionist, Natasha, was very friendly and informative, as was my airbrush specialist, Leah, who gave me a natural looking yet deep tan. The facilities were also clean and discreet, parking was easy and no products were overly pushed. The sign for 360 Tans is marked "Tan & Mist", which caused a little confusion on my end, but other than that it was easy to find! I would highly recommend the airbrush tan here. read more

Staff is always very welcoming and VERY helpful! Great prices compared to other salons. Beds are usually ALWAYS available, if not, very short wait. I have never been unhappy with a spray tan either! read more

I love this place! Staff is awesome and very friendly. My tan was perfect and looked so natural. Highly recommend this place for a spray tan! read more

I absolutely loved my new tan! I was worried that my choice would be a little too dark but the sweet girl listened to my concerns and explained it to me well. I actually think I will go a tad darker next time but this was a perfect choice for my first visit so I didn't go into tan shock lol. The tans are a bit pricey but they do offer deals for first time customers that I did and I saved my groupon for another time. Glad I did because I'll be back! read more

I came in yesterday for my first airbrush experience. I'm so happy with it! Torie did an excellent job at making me feel comfortable and explained the process well. The technicians have a thorough technique and the color is bronze - not orange at all! I don't have any blotches or streaks. I'll definitely be back to see Torie! read more

Sierra was extremely professional throughout my entire spray tan session! She explained every process in such detail. I was happy to get the membership program and extra products to keep my tan looking great all year! Thank you Sierra!!! read more

360 Tans was my first experience with spray tanning. I was unsure of what to expect and felt as if I might of been in over my head after my technician, Bonnie, explained the steps I needed to take prior to getting my tan. I'm glad I listened to what seemed like overkill advise in prepping for my tan. I felt as if I received excellent customer service from Bonnie start to finish. Bonnie gave out helpful advise from the beginning to end of my first spray tanning experience. I am reluctant to try another technician after the superb experience I received with Bonnie! Overall the facilities at 360 Tans were clean and well maintained. I felt as if the emphasis on the relationship with the customer overshadowed any shortcomings in the physical aspects of the spa. read more

I've been meaning to revise my prior review from 6/23/2017 for some time. I was contacted by Bonnie from 360 Tans post my review and she was totally apologetic regarding the offer she'd made for the half price tan for my birthday month not being honored. She basically stated she'd already had a conference with her employees and she wanted to make this right with me because customer retention was her #1 priority. Well...glad to say, Bonnie stuck to her word and then some! She refunded my tanning that I'd already done, along with the tanning mitt I'd purchased and then she gifted me a 3 pack session of tans, as well as offered me any product for 50% off! Wow! I was really impressed. As mentioned in my prior review, I had been impressed with the actual tan itself but was disappointed in the situation with the offer not being valid but Bonnie more than corrected the situation and basically has won me over completely as a client, as I don't think many businesses would contact a negative reviewer and correct the situation in the way she did. I went back for a tan a couple of weeks ago and even the front desk people apologized to me and said they'd really felt bad about my experience and that they were glad I'd left feedback as it was a learning experience for them. Kudos to Bonnie & 360 Tans for turning around a negative to a positive! read more

I love 360 Tans! I have been going for years and my tan is always perfect and dark like I like. The customer service is awesome and Samantha my girl :) read more

Laura at the South location is great! Go. See. Her. She is warm and funny and wants nothing less than for you to leave totally satisfied! The color was perfect and my skin felt great. read more

DON"T GO HERE if you want to look tan!!!! It's sounds like if you"re a pale redhead this place would be a good fit for you. I went on Saturday for the first time. I have NO visible tan. I left the solution on for 12 hrs like they instructed but the color is so light I can't even tell anything was done and she applied two coats of the solution. For $50 dollars, I expect to look tan!!!! I read that they formulated their own tanning solution...well it's TOO LIGHT. I gave the place 2 stars because the tanning tech was very nice and made me feel completely comfortable and did do a very good job applying the tanning solution. Other than having no visible color, I have two issues: They tell you that the solution has no smell. That's true when it is initially applied; however, when the tan starts to develop, you get that sickening sunless tanner smell. I should have known because the whole place smells like that when you walk in the door. Also, the receptionist was so snooty (dark haired girl) and just seemed like she didn't want to be there. When the tech took me to the front to pay, she said the receptionist would give me instruction regarding the first 12 hrs and how to extend my tan. Her answer was stay hydrated....DUH that's it?? I've had airbrush tans before and there is a lot more you need to know than...........stay hydrated. So, unless you are VERY fair complected, I would not go to 360 Tans. The price is really steep and you won't look tan. read more

I bought a Groupon for 1 airbrush tanning session. I've called numerous times to only get an automated voice service encouraging online booking. I went to try this online booking and yet nothing works. It is a dead end. Needless to say, I've been repeated calling the phone number and waiting, listening to the obnoxious recording telling you to go to online booking. There is no end to this loop. No person answering the phone after many, many calls impatiently listening through the nonsensical recordings. "Hello...? Is anybody out there?" I will gladly cancel my Groupon as this is clearly a ruse and who the heck has time for this? Do you want my business...or not? read more

I have been going to 360 Tans since I moved to Austin. I never thought I would find a spray tan salon, or spray tan, that I loved as much as the ones I got in California. Thank goodness I found 360 Tans! I have photoshoots, red carpet, live events that go along with my job and a trip to 360 is always my first stop when getting ready. I love that they have customized a color just for me and I can always count on my results...which is so important! Thank you for always giving me the celebrity style treatment 360 Tans! read more

Every visit I have had at 360 Tans has been amazing. I was kind of skeptical to get an airbrush tan at first, but the staff was extremely helpful and I ended up with an amazing glow when I left! The technician was very knowledgeable about skin care and how to maintain the airbrush tan longer. You can except the same experience at the new location off of Brodie Ln, which led me to sign up for a monthly membership. This is definitely my go-to place. Not to mention, their body wraps work wonders! Thank you everyone at 360!! read more

I have been going to 360 Tan North for almost 3 years now, and it was about a year ago that I started consistently using Bonnie. Not only have they worked with me from the start on my color but Bonnie creates magic time and time again on my flawless tans. She and the rest of the team spend time getting to know your needs,likes, and wants...I can be picky, so this keeps my mind at easy. My color is never questioned as I continuously leave the upbeat, clean, organized, and friendly salon sun kissed without the rays. I can't speak enough how this entire places has changed my spray tanning experiences. It's without question I encourage you to try 360 Tans North, ask for Bonnie..you won't regret it. read more

Love my tan! Looks so glowing and natural! The girls are awesome!! I've coming for over a year now and I go twice a month!! They make me feel so sexy! Highly recommended this product, they have an awesome line. If you can tone it tan it!! read more

I don't know how this place can have so many good reviews. I'm orange. They're very nice and professional but I'm still orange. Even if I hadn't followed all the prep directions (I did) I still shouldn't be orange. It's the worst around my hands and feet. So embarrassing. Luckily I just did it for a weekend vacation and not a special occasion. Can't recommend :( read more

I will give this place a higher rating when the manager decides to return my call, as I have been told she was going to do since June of 2018 by every worker. I cancelled my account with them while out of the country, and 2 months pass by with no charge from them for a membership. So I thought great, it's been cancelled since I am not being charged! (Btw I only cancelled because I had moved out of the country) then the 3rd month comes and they have charged my bank for 2 months worth of membership after I cancelled and hadn't been using their services! Mind you I would be a lot less upset and had fixed the problem had they started charging me for a membership directly after I cancelled. I would have called and fixed it. But the fact they waited 2 months and then charged me and then told me it was my fault- excuse me? And I am still to this day waiting for the manager to contact me about this. Ridiculous. I have given up so it is now being addressed with my bank as a unauthorized charge. My note to management- call when you say you're going to call. Avoiding this mistake on your behalf only lead to negative reviews, an upset former, loyal customer, and a bank investigating. read more

I love my experience at 360 Tans. Bonnie is so friendly and knowledgeable about airbrush tans. She quickly got me set up with the perfect shade and throughly explained what I would need to do for maintenance. I am hooked! read more

When I'm ready to rid myself of my pastiness, I always head to 360 tans!! My airbrush tech is Mindy... She's great, always does a very even spray and is very professional. For some super special events (ie. the Grammy's and my WEDDING) my tan looked extremely natural and I got a ton of compliments. Airbrushing is the way to go ladies!!! Ditch versa and Mystic and spend just a little more $ to get a WAY better tan! read more

I purchased the Groupon for the body wraps and was pleased with them and decided to sign up fro the unlimited wraps for $150. When I did that, I was told that because I had an unlimited membership I would be affected even if I missed any appointments, basically there would be no cancellation fees. Well I missed a few randomly and was charged $129 for one session!!!! That was almost the cost of my membership. I called and they were rude and would not budge, it was the worst experience ever. Be sure that you read the fine print because they will screw you over. FYI- They will also encourage that you buy the cream that is 'supposed' to be used in conjunction with the wraps.... it does no work, it's a waste of money! read more

This place is so contemporary and smells like Christmas! the lobby even has massage chairs like WHAT this is why locally owned places are the best places! the airbrush tan was smooth and really well done :) my only problem was my girl was literally trying to sell me things AS she was doing my tan, and everything she said was so scripted and unnatural. I get that they have commission but there's a line and she just made me feel really awkward. read more

At first they DO try to upswell you on stuff, but I mean just say no and you're fine. Lol but Bonnie is awesome...the other girl wasn't that friendly, but I don't care bc I didn't see her. Definitely recommend Bonnie to anyone! :) read more

This review is for 360's airbrush tan. I went into 360 tans because of their Yelp offer of buy one get one free. 50 dollars for two tans isn't too bad. I got sprayed before Halloween and it was very easy to get an appt. I was very happy with the service. The girl who airbrushed me was very friendly and detailed with the tanning solution. The tan looked great right away, and the next day it looked even better. The tan lasted about a week. The only problem I had was that around my feet the tan started to get a brownish orange line, so I would recommend putting lotion around this area before you get airbrushed. Other then that I will definitely be back for special occasions and would recommend to others! read more

360 tan at Brodie lane is such a great place to get tanned! I got my tan from Contessa and I highly recommend her. She made my visit feel comfortable and left my spray tan looking amazing! Highly recommend getting a spray tan here! read more

I hate to give only 2 stars but truth is I had one of the most frustrating customer service experiences EVER. I think most people would say that I am extremely laid back and not one who's feathers are ruffled easily, but I was going to lose my mind on the phone with one of the girls here... I had signed up for a membership and my first month I couldn't remember my draft date (when they take the money out of your account) - I called on the 20th to see what date this was (I knew it was either the 5th or the 20th). I didn't want to lose a tan as they do not roll over if you don't use them ($30 down the drain). The girl that "helped" me on the phone informed me that it was the 20th... PHEW - "do you have any times available this evening so I don't lose this one?"... She lets me know that I would have had to use the tan BY the 19th and that I unfortunately have already lost this tan... I explain to her that this was my first month and I could make it in right away - ask if there is anyway they could make an exception as I was only one day late... She casually tells me NO and this is when I realize that I am begging for a spray tan that I've already paid for. I ask to speak with a manager (she tells me he's not there and he will most likely tell me no as well) I let her know I want to cancel if this is the case and she casually tells me that's fine but it will have to be AFTER next month as you need to have at least 2 drafts... I went red after that and don't remember the rest of the conversation - honestly I may have just hung up. The tans were fine - they didn't last all that long - but what spray tan does? If it wasn't for the girl on the phone I'd most likely still be a member... read more

I got a Groupon for a spray tan at 360 and was quite impressed by the service there. Ashley was my spray tanner, and she was highly professional and personable. She gave me quite a few tips on maintaining the tan. It's a cool facility; I liked the interior design. The only thing I didn't like was the blow dryer (which you use to make sure the tanning solution is all dry before getting dressed)--it was super loud and hurt my ears. An individual tan is $50, but if you sign up for 3 months at a time (minimum) you can get one for $30 each. Don't know why they don't have their prices on their site, but there you go. I'll definitely be going back. read more

I just dropped $129 on a thermostar heat body wrap that did absolutely nothing it advertised : ( at least the staff were friendly and helpful read more

They refuse to answer their phones. The phone rang for a long time, then I was put on hold, then someone came on and hung up the phone. Unable to get through for an appointment. They have online scheduling - but I had questions. read more

I've been coming to 360 tans (Brodie location) for 2 years now! I have a monthly membership, and don't feel the same without my spray tan:) I love how I feel after my sprays! Whether I have a night out, vacation or just a lazy weekend... I always want a spray tan! Christy is the absolute best! Not only does she always do a perfect job, she is so sweet and easy to talk to! And she is a master at contouring. Thank you 360 tans-- Y'all are the best! read more

Very picky about my spray tans and WOW Id only ever go here (both north and south locations rock)! Thank you sun goddesses

Great and excellent staff, Ashley is great.thier products are also wonderful even though they are a little expensive. It'd worth it . They have always been on time and I never have had to wait . Also recommend doing the k feared wraps! Wish I had found out about them sooner! read more

I just had my first airbrush tan today and it was a really great experience. The people at 360 Tans North in Austin were fantastic from start to finish. Samantha at the front desk got me checked in very quickly and answered all of my questions about the process. She was very friendly and extremely helpful. My airbursh "artist" (it really is an art form!) was Bonnie and she could not have been more helpful nor more skillful in both explaining how everything worked and in the actual application. Guys, don't be shy about using 360 Tans before heading to the beach or if you just want a little color. Samantha and Bonnie will treat you right and you will be happy with the results: a customized and very natural looking tan. read more

I have had wonderful experiences with 360 Tans. The staff have been professional and friendly, and have told me that if I am not satisfied with my color, they would fix it. I have not had to take advantage of that offer since my color has turned out really well every time I"ve gotten an airbrush tan with them. The salon is clean and welcoming, too. I would recommend 360 Tans! read more

I have been going to 360 Tans for a little over a year. I always have success getting an appointment and the staff there are so friendly and professional. Most import, their spray tans are the best in Austin. They carefully talk to each client about finding the perfect color for your skin type so you are more than satisfied. I have tried many other places in Austin and have always had an orange tint after my spray tan. This has never happened at 360 Tans because they carefully select your color based on your skin color and many other factors. Give them a try! You won't regret it. read more

I love the airbrush tans here and have been getting them monthly for years! The color is very natural and you're in and out within 10 minutes. Love the staff and the atmosphere is always great. I won't go anywhere else in town for my tans. read more

Love this place and their products! The girls do a great job and make you super comfortable! Always LOVE my spray tan and get lots of compliments on my tan. read more

I have been going to 360 tans for well over a year now. This has by far been my best experience with spray tanning! I'll be a customer as long as I'm in austin. Request Bonnie to spray you. She is by far the best and makes each session feel like lunch with your best friend. read more

I've been a member for a short while now at the Brodie location and man do they do an awesome job! All of the girls are so talented and have so much knowledge about what they are doing no only that but know how to keep me looking bronze! Thanks for all you girls do! :) read more