1. 360 Improvements

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Plano, IL

360 Improvements

3.0 (4 reviews)
Open • 8:00 am - 5:00 pm

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Royal Home Flooring - Damages done

Royal Home Flooring

(124 reviews)

We got our masters bedroom refloored with hardwood, and basement redone with vinyl…read more Our point of contact was Sam, who was professional and responsive. He communicated through text and phone with us, answering all our questions and helped us through the process when we wanted to change the vinyl type before starting the work. I found the complete service at a competitive price ($5-7k) and the installers respectful and efficient! I would recommend this business highly.

I got my floors in 2023 in which they began gapping quickly. I was charged for shoe molding that…read morewas also never done. After numerous attempts to fix the gaps I was lied to that it was water damage but the guy who came spoke zero English (this matters later) and didn't even touch the floors. My stairs were over hung by 2 inches with no support and they cracked. Arthur committed to replacing the bottom floor but played number games with the upstairs. Something felt really off so I did some research through connections I have and found there to be 25 complaints of gapping and bubbling with the company. When challenged I was told by Arthur his lawyer was being added to the email but there is one problem that email doesn't belong to any attorney at all for that matter. As much as I didn't want to take this route, there is clear illegal deception with the business, and they refused to make it right and provide what I paid for so I feel I now must be the person who unravels everything from the people who working there and their training, contract issues, and so much more. I warn you to do your research and I will let the rest unfold publicly and keep everyone updated

Warner's Hardwood Floors

Warner's Hardwood Floors

(6 reviews)

We hired Chuck to sand and refinish our original 120-year-old hardwood floors. He came out and gave…read moreus a quote and scheduled 1/2 to be completed at one-time and to come back and complete the other half which was wonderful as we had to move everything out of the rooms and onto one side of our home. He is very accommodating, professional and kind. He is amazing and truly is one-of-a-kind! You cannot find anyone who has the knowledge and experience to refinish old floors and to make them look like they are brand new! He was very clean and covered all doorways with plastic to prevent the dust from going everywhere and his equipment minimized all of the dust to almost nothing! Our floors came out like brand new! We highly recommend Chuck! He is wonderful to work with and truly does a beautiful job! Thank you again Chuck for your hard work! We love our floors.

Chuck just finished adding two new rooms of maple flooring and then refinished the existing maple…read morefloors we had on the rest of the first level. He is very meticulous and professional. He also made flush-mount vents that match the floors, which really elevate the overall appearance! We are thrilled with the results. Chuck is always very responsive and easy to work with. He took great care around our house and put up plastic sheeting to minimize the dust. We would highly recommend Chuck and Warner's Hardwood Floors. Our floors looks AMAZING and the new floors match the existing floors perfectly!

360 Improvements - contractors - Updated November 2026

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