This was an amazing first experience with a tow service. Neil was prompt, helpful, and…read moreknowledgeable about cars - having a background as a mechanic. I rode in the truck with him to the shop and it was a wonderful 45 minute conversation. As a younger woman I felt extremely safe and comfortable with him and would recommend him to other ladies in need of assistance. Thank you again Neil.

Was referred to by my specialty shop because my Porsche Boxster battery had died and the car was…read morestuck in the garage if it could not be jumped it would have to be towed when Neil showed up he went above and beyond got my car started and this was after a really long late day for him. And he even hooked up a battery charger leads to the battery so it was easier to maintain again above and by..The problem was when the car started. I wasn't able to drive it to the shop because they were closed. He actually came back the next morning (because the battery was to far gone for a charge )and jumped the car with his pack again so I was able to get there and also called to make sure that I got there safe and everything was OK, this referral turned into my go-to guy and a friend. Thanks, Neil.

Had my Mercedes serviced here and the service was on point, they reached out to update me…read morethroughout the process and sent me pictures of underneath the car to show all that needed to be done. I'm very satisfied and now i can finally drive my car without having to worry about it shaking and making weird noises.

I bought a car from here and 3 days later the check engine light came on and the headlights went…read moreout! DON'T BUY FROM HERE! They are rude and they know how to make those mechanical lights go off in the car to pass inspection.

This is a awesome crew of people and there my new friend's. They did paint on body work on my 1969…read moredodge d100 pickup and it is awesome. When another paint and body man that's been doing it for 40 years tell you that he has never seen a truck so straight and a paint job that sweet. Do you need to know anything else? Bob and Dustin and crew are on top of it. I HIGHLY RECOMMEND them to you if your restoring a old ride. I appreciate everything they did for me. On another note they like biscuits. Lol

Bob and his team have always done a great job. They restored a Bronco for me and have fix multiple…read morecollision repairs over the years. Highly recommend!!

I have unfortunately been in 2 rear end car accidents since I bought my new car! I took my car to…read moreKeffer the first time because it was close to where I lived and the other driver's insurance company suggested them. I had no previous knowledge of their work before handing my keys over but not only did Keffer get my car fixed sooner than they had even projected but they had helped me with the rental car pick up and turn in, and had my car washed and cleaned when I came to pick it up! They also stayed in touch with me throughout the whole procedure! I was so impressed that when luck would have it that I was in yet another accident, I brought my car back to Keffer! They remembered my name and were very friendly and and all the staff are a pleasure to work with! The second accident was much more severe so it took longer to fix but the car looks brand new again and their service standards in going above and beyond in every way, where as wonderful, if not better, the second time around! I fully recommend anyone to Keffer Collision!

The overall customer experience I received when dealing with Keffer Collision was FANTASTIC. I had…read morerecently moved from NJ to NC and Scott Myers and his excellent team thoroughly evaluated and estimated the costs. They went above and beyond and I can't say enough how this experience has made me a LongTime customer. I have never had such a great experience when dealing with any auto shops, but Keffer Collision especially Scott Myers and Brandon Brewer are first class professionals. I highly recommend this auto body shop!

Attention to detail and great customer service. My BRAND NEW X5 got side swiped and a friend…read morerecommended I take it here because these guys are the best. I agree! My car looks like it did when I bought it and I feel like Mark had my best interests in mind when dealing with the insurance guys. Plus he stands behind the work. So pleased with the end result and the communication throughout the process. I hope I never have to use them again, but will if needed. Thanks Mark and all the people that put my car back together.

The best people in the business. Mark and Robert have taken care of me in the past, and I wouldn't…read morego anywhere else. The work they do on anyone's vehicle is top of the line. I've sent people there in the past and they always are thrilled when they get their vehicle back. THE BEST IN THE BUSINESS!. Isn't that what we all look for? I honestly do not do many reviews. Never have, but when you find the right business that excels at their job, and love what they do, you know you have the right place

I can't thank Ricky and the entire staff enough for their kindness, attention, and the quality of…read moreservice they provided to my car. I've had several good experiences with dealerships and body shops, but Classic Collision was incredible! I will definitely recommend them to all my friends and family. My car looks brand new after an extremely impeccable cosmetic paint job.

I recently took my RAV4 in to have some trim reattached. Drake was able to get me in quickly and…read morefix my problem. Great service!! Could not be happier.

Jason is so extremely helpful, fairly priced and quick! I would recommend this business to anyone…read morein need of car repair. Thank you so much for your help.

My wife's car was hit on the interstate. Damage was extensive, but body only. We had it at a big…read morecorporate body shop, while we fought with the insurance company. Big shop eyeballed it and gave us a high estimate and said it would likely go up by another $1k once they did the tear down. Knowing we might have to pay for some of the damages, we took it out of there. My guys at Nick's Auto Repair told me about Jason. We took it there and by the end of the day, we had our estimate. Not only was it lower than the big shop, he committed to an invoice so detailed that it would help me in my issues with my insurance company. Big shop had estimated a minimum of three weeks to get it done. Jason got it done in six days. And it looks awesome. I hope to never need an auto body shop again, but if I do, Jason is my guy.

Came here looking to replace my 2017 Elantra (that I loved!) due to my wife being unable to drive…read moreit (it's a manual, and she couldn't learn stick when I tried teaching her) coupled with her having car problems of her own (meaning she'd need to be able to drive my car). First off, let's look at the good: sales were low pressure. That's HUGE for a car dealership, and I commend Carlos for this. He was friendly, helpful, willing to work with me on getting pricing organized, everything you'd expect from a good salesperson. Next, there's the neutral: pricing was still a tad high (after applying discounts and negotiating I still ended up paying about MSRP on a $40k+ vehicle), trade-in pricing wasn't the greatest (they gave me like $13k for my trade-in, a fairer price would have been probably $14k or so, especially considering they turned around and re-listed it at like $18k with absolutely no work done to it), and I did have to actively seek out a car salesman just to get started (although that in and of itself would be neutral-good, because that's better than being hounded upon parking). Finally, the couple dings against the dealership: there wasn't any real preparation for their electric vehicles for sale (did I mention I bought an electric car?), which meant that the vehicle I ended up purchasing only had about a 30% charge when I bought it. If I was local to Charlotte, this wouldn't have been an issue at all (but I'm not, I'm from the Asheville area), and the dealer could have easily resolved this by making a policy of charging their EVs to at least 50%+ overnight. (I'd highly recommend implementing a policy like this). After waiting about 2 hours for the vehicle to charge on their L2 charger (that's another thing, they should consider getting an L3 charger if they're serious about EVs), I could not sit and wait any longer, so I ended up having to start transferring items from my old car to the new, which meant that they didn't have a chance to finish the pre-delivery inspection (cleaning, reducing tire pressure, etc.). Overall, it's still a decent dealership, and I'd visit them again, especially with the way the sales staff in particular acted, but they could do better in planning on the operational side of things.

Absolutely terrible work. I have had to return my vehicle 3 different times after services to have…read morethem fix things they forgot during the service. The first two times, they forgot to screw some things down (missed the screws out entirely. This week, they changed my brakes. $2,000 plus. But they put in warped rotors (how can that possibly happen?). That was 9 days ago and they have now told me they can't fit me in for another 11days. So 20 days with defective brakes is OK to Union County Kia. Shocking. The funny thing is that I have previously left a 5 star review because of the customer support girl, who works for the customer. Unlike anyone else I have dealt with there.