This is a smaller body shop and sometimes that can be a crapshoot, but this one was excellent!!…read moreNothing against the big chains, but I was able to deal directly with the owner, Matt, and felt like my car was going to more personal attention. The workmanship was great and Matt communicated well with me throughout the process. The cost was also 40% less than the big guys.

Outstanding experience from start to finish. The service, quality of work, and follow-up were…read moretremendous. Matt, the owner, is extremely professional and clearly takes pride in making sure everything is done right. The value you receive for the quality of work is top-notch. I highly recommend him for any of your collision repair needs.

Attention to detail and great customer service. My BRAND NEW X5 got side swiped and a friend…read morerecommended I take it here because these guys are the best. I agree! My car looks like it did when I bought it and I feel like Mark had my best interests in mind when dealing with the insurance guys. Plus he stands behind the work. So pleased with the end result and the communication throughout the process. I hope I never have to use them again, but will if needed. Thanks Mark and all the people that put my car back together.

The best people in the business. Mark and Robert have taken care of me in the past, and I wouldn't…read morego anywhere else. The work they do on anyone's vehicle is top of the line. I've sent people there in the past and they always are thrilled when they get their vehicle back. THE BEST IN THE BUSINESS!. Isn't that what we all look for? I honestly do not do many reviews. Never have, but when you find the right business that excels at their job, and love what they do, you know you have the right place

My 2025 RAV4 hybrid was struck by another vehicle…read more I had shopped around several years ago at different collision/auto body shops after I struck a deer. I chose CarsMetrics and had an excellent experience with them on South Boulevard. So, it was a "no-brainer" ,I was heading back to CarsMetrics to see what they would say, regarding the damage this time. Jeff, who amazingly gave me my stay few years ago, was also working the day I stopped by this time. He was FANTASTIC to work with. Communication was impeccable, turn around time for the work serviced was faster than expected, and I feel the value was very good in this market/economy. I would not hesitate to use CarsMetrics again.

Their price to fix the rear spoiler on my Land Rover Discovery was almost half the estimate from…read moreLuxury Collision down the street from them. The car was ready in a few days. I had some sensors that needed to be reset and they took care of that. They also buffed out some scratches near my rear license plate for free. Josh communicated with me very well. I highly recommend CarsMetrics!

Hit a pole in a park, don't you just hate when that happens? They did an amazing job on my car in…read moremy pocket. I appreciate your patience and hard work and I highly recommend them.

Professional, easy to deal with, did exactly what they said they would do. I would highly recommend…read moredealing with these folks, class act

I tried this business through Yelp recommendations and so glad I did! They easily diagnosed the…read morenoise when others denied a problem. Scheduling was easy and timely. Everything was done as quoted and my car feels brand new. Their prices are fair and competitive. Highly recommend!

Fast Service, towed my car in and it was done same day!! Thanks guys! Tomas was great to work with!read more

I was very disappointed with the service at Hennie for the following reasons:…read more1. They gave me a quotation for $505.00 to repair the tailgate of my Ford F350. 2. They confirmed that the repair would be finished in 2 days. 3. The repair was never finished within 2 days. 4. After 5 days, Tony called me and said it would be an additional $1,500.00 to repair the tailgate. 5. I informed him that I could not approve that extra cost, which was now four times more than the original quotation. 6. Tony said I could pick up the tailgate, and he was not going to finish the job. 7. When I arrived at Tony's shop, he showed me the tailgate, which he said was ready for paint. 8. I again confirmed that I would not pay an additional $1,500.00. 9. Tony became very aggressive, impolite, and unprofessional, standing around with a hammer. 10. He threatened to return the tailgate to me with a dent in it. 11. He told me to wait outside and said he would bring the tailgate and parts to my truck. 12. When Tony brought out the parts, they were in an Amazon shipping box with the bottom not sealed, and some of the parts fell out. 13. Then he brought the tailgate, which he had damage, including dents on the front and underside.

From the owner: The business is permanently closedread more

Best shop in the Charlotte area. Professional, detailed and courteous. Worth the trip to fix up…read moreyour whip!

I love these guys! Its a scary thing when your not sure if you are getting scammed from an Auto…read moreBody shop. I found these guys online and their prices were the lowest of all the other estimates I received. Did an amazing job on a Mercedes Benz we brought to them with a hugely dented door. Paint and repairs were spot on! Looked as if nothing happened. Added bonus was the actual cost was over $100 less than the estimate they gave me. Ask for Danny, he will take great care of you!

They did an Outstanding job painting my back bumper that someone has damaged…read more I would go back in a heart beat. Awesome customer service. My car is like brand new. Thanks Caliber

About four years ago someone ran into my car. I checked around and was told Caliber Collision in…read moreIndian Trail was very good so I took it there. Fred wrote up the repair order. The damage was to the right front door and fender. I told Fred I wanted him to paint the whole right side so the paint would match. I know the insurance will not pay for that but I will. He said the paint will match. So I took his word for it. When I picked up the car it looked great. I could not tell where it was repaired. It was washed and I thought they might have waxed the car so the new paint would not show. I was wrong. You still can't tell where the repair was after four years. They did a great job. I would let them repair another car. I have told several people what a good work they do. My keyless door entry number pads numbers wore off from me hitting it when buffing my car. I got a new on and was going to put on myself but it was not as easy as I thought. I went back to Caliber Collision in Indian Trail on 1/20/23 to see if they would put it on for me. Ashley (receptionist) said she would check. She came back with Alan and it took him two minutes to put it on. Once again good service from Ashley and Alan. Everyone was very nice, polite and professional and they do great work.