Attention to detail and great customer service. My BRAND NEW X5 got side swiped and a friend recommended I take it here because these guys are the best. I agree! My car looks like it did when I bought it and I feel like Mark had my best interests in mind when dealing with the insurance guys. Plus he stands behind the work. So pleased with the end result and the communication throughout the process. I hope I never have to use them again, but will if needed. Thanks Mark and all the people that put my car back together. read more

The best people in the business. Mark and Robert have taken care of me in the past, and I wouldn't go anywhere else. The work they do on anyone's vehicle is top of the line. I've sent people there in the past and they always are thrilled when they get their vehicle back. THE BEST IN THE BUSINESS!. Isn't that what we all look for? I honestly do not do many reviews. Never have, but when you find the right business that excels at their job, and love what they do, you know you have the right place read more

This was one of the best customer service experience I have had. I truly believe my steps were divinely ordered here. Mark and Robert were professional, detailed, and personal. The work done on my car was impeccable and top-notch. They went above and beyond to ensure my car was like new. While waiting for final repairs, I had an opportunity to sit and chat with Robert and he made me feel like I was his little sister instead of a customer. And being a single woman this was extremely important to me. I felt like I was always in good hands. I pray that your business will continue to be successful and I personally will be sending customers your way. May you both continue to walk in divine favor. Phyllis "Fire"Frazier. read more

I'm very happy with their work, which is saying a lot given my personal OCD. Mark and his team did an excellent job repairing the damage to my SUV caused by a free-range retread that tried to tear the front of my vehicle off. There's no good way to say this but if you know, you know: I generally have to correct the work of others - no matter how experienced they seem to be and that drives me nuts. However, that is simply not a consideration with the repairs completed by Collision Specialists. Not in the least. Even my metallic paint matches perfectly. So... if you resemble an anal retentive, obsessive compulsive quasi-perfectionist with the capacity to execute "the work" at a high level but have no time and just want someone to do it the way it should be done without having to go behind them and redo it yourself - just go to Collision Specialists and have Mark and his team do the work. He feels the same way and is passionate about getting it right. If none of that describes you, but you want to know that the work is done correctly, they are for you too. read more

No one in the Charlotte area would touch the repair needed to the carbon fiber roof on my BMW M3. Not only did they do the job no one else would attempt, they did an excellent job and the roof turned out looking good as new. They added a little smoke tint to the clear coat at my request and took the time to apply as many coats as needed to complete the job. All aces here for me... read more

Collision Specialties - Body Shops Near Me - Indian Trail, North Carolina

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My car got bumped by a 18wheeler down the back side shattering my back glass, tore up my bumper and a dent above my busted out light. I called Brain at Collision Specialties and he was quick to respond and work with getting me in fast. They kept me updated on what was going on with my car and handled everything with the insurance. Brain and his team were amazing and customer service was great. I highly recommend them when you need any type of body work done! read more

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Collision Specialties took great care of my car. They were upfront about all costs, taking time to explain each part of the process. They had my car repaired within the week. read more

Robert and his team did a great job with the replacement of my mirror, they were professional, honest and completed the repair very quickly. They didn't give me the runaround like other shops, I would definitely return back to them for any future collision repair needs! And shout out to their cute shop dog Cody!! read more

They have done work on two of our vehicles. One a Porsche 911 Cab and Honda Ridgeline. The workmanship is impeccable. Both vehicles came back better than before. The pricing was competitive and of course they were responsive from the beginning of the work, rather the quoting to the day of pickup. They also have great recommendations for other work you may want done. Outstanding shop. Better than a local we went to before as well as a "big box" one. Yes, I unfortunately have the habit of hitting deer in the last 5 years‍ read more

I have used Collision Specialties several times now and always had a great experience. Unfortunately, twice was because someone hit my vehicle and once was to get the bed of my truck lined. Mark and his crew are true professionals who communicate clearly and produce flawless work. My vehicle looks as good as new or better. I appreciate their prompt and candid communication. They are extremely helpful in dealing with an insurance company, I.e. evaluating an appraisal or providing an estimate on damages, as well. I highly recommend Collision Specialties to my friends and family without hesitation. read more

I was devastated when my less than a year old SUV was hit right before Christmas. Mark, Brian and their team did a great job bringing her back up to new condition. I hope that I don't need to use them again in the future, but if I do I know I will be in good hands read more

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Mark Mahoney(owner) and Brian in his shop lead a talented team of professionals that are THE BEST in the body repair and paint business. Their quality of work and attention to detail is unparalleled in auto repair! These fellows are honest, work hard for the customer in insurance company interactions, and don't cut corners in any way. If your want real integrity and unmatched workmanship, bring your vehicle to these guys! Keith and Sherry Lerme read more

Collison Specialties has repaired and painted two cars for our family. In both instances, we were more than satisfied, we were thrilled with the outcomes. One car was in an accident and Mark Mahoney, the owner, was detail oriented thorough in providing needed repairs and reconstruction. And, totally committed to a first-class result. That was two years ago. While the damage was extensive, we remain grateful that we have no issues with the integrity of restored mechanical systems or the painstakingly repainted surfaces. Unfortunately, one of our cars experienced major fails of its factory clear coat coverings. No part of the car escaped issues, from blistering handles to pealing hood and trunk. It needed to be fully stripped. Mark delivered a car whose bright and elegant paint job is head turner! With both vehicles Mark provided clear estimates of cost and needed time for repairs and painting. He provided updates along the way allowing for no surprises when our vehicles were ready. What was a surprise was the joy Mark and his team expressed in our satisfaction with their work. Their care and professionalism truly mitigated the challenges that often accompany car issues. We are more than happy...we're 'on the road again!'. read more

I went online and looked at a ton of reviews and I was very impressed with the feedback I read. I met with Brian and after speaking to him I was sold! I decided to go with Collision Specialties and ultimately made the right decision. These guys have great customer service and excellent workmanship. After getting into my truck, I noticed my ac wasn't working. Mark jumped on it right away trying to diagnose it for me. Ultimately, he ended up driving it to the dealer and back. I have a construction business and needed my truck back asap and he went as far to say he would help me pick up supplies on his truck or give me his to use. I only rented a small car thinking it would only be a few days. They have gone above and beyond and for this I highly recommend them! read more

Probably the best customer service Ive experienced in years. Not to mention outstanding body and paint work. Brian and Mark go above and beyond. read more

I LOVE Mark and Brian who run the office. Not only is my smashed up car looking completely perfect and brand new, but these guys are genuinely nice and wonderful to work with. When I dropped my car off, I was on hold with a rental company for 40 minutes who was supposed to pick me up. Mark overheard and took me himself as he felt badly for me. Both men are so clear on what is going to happen to your car and you know you can trust them. Go here is you need any work done on your car!! read more

Took my truck to have the top repaired from a self-inflicted and sizeable dent that had started to rust out. Brian and Jordan were absolutely great to do with from start to finish. Truck looks good as new! I highly recommend these guys not only because the do really good work, but they're just easy to deal with and they do what they say they're going to do when they say they're going to do it. read more

Outstanding service, immaculate work! Would recommend to anyone and everyone. They were able to fix my vehicle very quickly - Took in on Mon, got back on Thurs afternoon with the 4th of July in between. Brian was very knowledgeable and informed me how to get through the process of renting a vehicle and dealing with insurance. My car looks perfect now with excellent matching of paint and seamless body work -- like the accident never happened! My car was returned to me cleaner than when I left it with them which was a pleasant added bonus. They were very polite and I felt taken care of. read more

Collision Specialties - Before and after. Perfect. - Body Shops Near Me - Indian Trail, North Carolina

I have unfortunately had to take my vehicles to Mark and Brian on three separate occasions. I live about an hour away from Indian Trail these days though and STILL take our cars to them regardless of the distance because they do such incredible work. This last time, I called them right after I finished with police and everything at the accident and right around the time they closed on a Thursday, not expecting to hear from them until Monday morning. Brian called me back about an hour and a half after their closing time that day and assured me they would fit me in ASAP. THAT is customer service. While my insurance company made things particularly difficult, I knew the repairs were in great hands. The turn around time on repairs took way less than I expected. My Lexus looks better now than it did when I bought it. Thank you guys for ALWAYS doing quality work and taking care of people. read more

Hands down, this is the BEST place in Charlotte to get your car repaired!! The staff is super friendly, knowledgeable, and they are perfectionist in their work!! You wont be anything less than satisfied with their work!! I wouldn't have my car repaired by anyone else.. only Collision Specialties!! Highly recommended!! read more

Being very picky, I was anxious about finding a car repair shop that did great work. When I picked my car up, that anxiety went away. The color match was perfect and they were easy to work with. I highly recommend Collision Specialties especially if you have an exotic like I do. Scott R read more

I brought my 2013 Jeep in for some pretty serious trail rash. Decided to do some additional paint work and install some Poison Spyder rock rails at the same time. They did a great job all around. Their standards are high and it shows in the results. My Jeep looked like it came off the factory line, except on steroids! I would recommend them for any body or paint work. You'll be happy you did. read more

Collision Specialties - Door repaired and rock rails installed. - Body Shops Near Me - Indian Trail, North Carolina

Had a fiberglass hood shipped directly to Collision Specialties. Spoke with Brian and Mark on multiple occasions. Both great communicators in keeping me in the loop. Excellent work and attention to detail and fair pricing for the quality work. Highly recommend. read more

If you are looking for a paint specialist this is your body shop! My 2015 Tahoe had major paint defects, they matched the manufacturers paint perfectly! We are very pleased with the attention to detail this team provided. Check them out if you are need of a honest body shop! read more

I can't say enough good things about the service and quality of work I received from Mark and his team! I was kept up to date on the progress of my vehicle repairs and upon completion was given my Jeep looking better than ever. Not only was the work done beyond my satisfaction, but I didn't go broke to do it. They were very cost efficient and genuinely cared about their work and my happiness. Customer for life! read more

My car looks as good as new! Thanks Mark and his team for repairing my front bumper and light of my 4runner. You guys did an awesome job! Highly recommended !! read more

I neglected to write my review of Mark earlier this year when he did an AMAZING job of fixing someone else's botched job on my wifes X5. I hope I never have the need to get body work done again but I assure you...IF I do the only place I'd go is to Collision Specialties. Trustworthy, affordable and on time as promised. He even did some light touch up on other areas and didn't charge me a dime extra. 5 stars isn't enough. read more

If you're a stickler for detail and a quality job, please take your car to Mark and his team. He did an absolutely perfect job remediating my Chevrolet Silverado after I crunched it less than a year after buying it. I'm not a specialist on prices in this business, but his quoted price seemed more than reasonable. Car was dropped off Monday, and was like new and ready to go within the week, after which it was returned to me fully detailed and looking like it came from the show room. Mark knows this business, I think he said he's been doing this for 30 years. The quality of the finished product and his years of experience have earned my trust should I ever need body work again on my truck. read more

These guys did a GREAT job on my Beetle. Mark, the owner, is a great guy and the others in the shop are sincere when they say they'll get the work done and do it well. Awesome experience and the repair work they did on my car was seamless. You can't even tell I hit anything. read more

Mark and his team are great! 1st class service and high quality work. They go the extra mile. He worked with the insurance company to ensure proper partswere used and that all items related to the accident were identified and covered. He even worked with the Rental Car company and made the return easy and convenient. read more

Very happy with the service I received at Collision Specialties. Mark went above and beyond with helping me out. My Honda looked great when completed. Plus my vehicle was in mint condition when I picked it up. If I ever need a body shop again, I will be calling Collision Specialties. read more

I am about a couple of months late writing my review but I wanted to finally take time to write it. I had someone hit my 2016 Infiniti Q50 S after only having it less than 6 months. I made a appointment with Brian and Mark and before I before my appointment date someone hit me again. When I took the car Brian couldn't believe it happened and was as concerned as I was. He treated my car like it was his own and still managed to get my car repaired quickly. These guys are these best. They got new original equipment parts from Infiniti when the insurance company tried to repair the car without the new parts or use aftermarket parts. If you ever need a repair these guys will go to bat for you and get your car repaired correctly with parts and making sure the paint is matched to the original color to make it matches like new. Thanks Brian and Mark and the guys and girls at Collision specialties. read more

Mark and Collision Specialties deserve 5 stars. I shipped a pair of grills for my MINI to Mark. I wanted the surrounds to be color-matched to my car's color. He gave me a reasonable quote and instructions to ship. I received them and I'm not sure how he masked off the grill part but they were perfect! Very professional work. He said to let him know if I had any problems or concerns because he wanted to get everything right. I didn't have any at all. Great service and communication. I just wish I lived a little closer! read more

I just got my car back and was blown away. I was expecting the normal auto body experience and I got exceptional attention to detail which resulted in my 2011 car looking like new. They were recommended to me and I understand why, outstanding from top to bottom. I wouldn't even go anywhere else. Expect the best, go to the best, period! read more

Mark and his team provided absolutely spectacular customer service and phenomenal work! They provide the absolute best services and ensure you are elated with the work done. Will be referring everyone I know here. Thanks again!!! read more

I have never written a review but Mark and his crew at Collision Specialties totally deserve it! Mark is very professional as well as personable and very easy to work with. Not only did they do an excellent job on my vehicle he got it back to me in half of the time as another body shop quoted. My car looked brand new from the inside out! My husband got in my car and said, "wow! it was almost worth getting hit!" They did an excellent job and I have already recommended them to a friend! read more

These guys are top notch. Needed my front bumper touched up and a new rear spoiler painted to match my car. Mark and his crew was able to fit me in based on my work schedule and had it completed when they promised! The whole process was smooth and they were very vocal and kept me up to date and the process of the car. Highly recommend them based not only on their customer service, but the quality of their work was above my expectations! Don't hesitate about where you need to go to get work done and call them ASAP. They are very easy to work with!! read more

Brian and Mark treated me like I was the only one on their schedule. Super nice and professional. Brian helped interpret the insurance company estimate that was trying to give me a refurbished bumper instead of factory quality, and he handled their payment error too. They even detailed my car! Great work, guys! read more

With a couple of panels needing to be repainted, a bunch of PDR, wet sanding and buffing was given a 4 day window for the repairs. When I came to get the vehicle there were issues that I saw before seeing the owner and as I walked into the office I heard the owner outside viewing the car and yelling at his guys as it seems they "forgot" to wet sand and there were several dents that they did not repair. He came into the office and apologized profusely and told me that he would have it taken care of and he did. Came back a few days later and the vehicle was like new. Hopefully I do not need them again but I have definitely found a family business that I will return to if needed. read more

Plain and simple, you want your car fixed right, go to Collision Specialties. I've had auto body work done in the past and never gotten such good customer service and such good results. My car looks like it was never damaged by my wife backing out of the garage ;) Brian did a great job in telling it to me straight and getting everything done Right and quick. Do not hesitate to bring your car here. There is a reason they don't need to advertise, no need to advertise when your work speaks for you. read more