My 2025 RAV4 hybrid was struck by another vehicle…read more I had shopped around several years ago at different collision/auto body shops after I struck a deer. I chose CarsMetrics and had an excellent experience with them on South Boulevard. So, it was a "no-brainer" ,I was heading back to CarsMetrics to see what they would say, regarding the damage this time. Jeff, who amazingly gave me my stay few years ago, was also working the day I stopped by this time. He was FANTASTIC to work with. Communication was impeccable, turn around time for the work serviced was faster than expected, and I feel the value was very good in this market/economy. I would not hesitate to use CarsMetrics again.

Their price to fix the rear spoiler on my Land Rover Discovery was almost half the estimate from…read moreLuxury Collision down the street from them. The car was ready in a few days. I had some sensors that needed to be reset and they took care of that. They also buffed out some scratches near my rear license plate for free. Josh communicated with me very well. I highly recommend CarsMetrics!

This is one of the best body shops I've ever been to quality beautiful paint jobs and great…read morecustomer service. If you're not happy, they will fix it no matter what. Love this place all my vehicles only go here now. Not like them other locations that just slap Pain on your shit with Bondo. Highly recommend big brother you'll never be disappointed with their customer quality and care. They will do what it takes to make you happy.

Impeccable service from beginning to end! Easy scheduling, excellent communication, and extremely…read moreefficient. Results speak for themselves. Thank you Big Brothers for repairing peeling paint throughout my daughter's Hyundai!

Recently discovered that Yelp apparently deleted some older reviews for this business so I'm…read morecompelled to write another because this place deserves that and more. Andrew and his team are THE greatest. This is, by FAR, the best place I've ever taken my car to. For many years before moving north, he provided great service for my vehicles. Always straight-up, no BS, no upselling, just plain facts about what your car does and doesn't need. Repairs were always perfect and well-priced. Not to mention the fact that Andrew is just a great guy in general. He truly cares about making sure your vehicle is in good shape but he also genuinely cares about his customers. After I left town, my mom continued to take her car to him for service. I appreciate the fact that he always treated her like family. Every visit was pleasant and she always called me to let me know that he asked her about me and my family. Mom is now up north with us. Our family's one true regret about moving is that we can no longer take our vehicles to Andrew. We SO miss his fantastic service, his kind heart and his epic smile.

Andrew and his team do a fantastic job of keeping all of my automobiles on the road and running…read more Their extensive knowledge and honest straight forth approach is greatly appreciated. I will never take my cars anywhere else. Keep up the great work! Matt

This place is a fucking joke! If I could give negative star, I would. First, I was quoted $1041 for…read morea repair on my car. I go to pick up and it's $250 more than what I was told. No email was sent to me for the first quote I was told. Hell, no email was sent to me period. I get into my car, it's running hot and the a/c isn't working which was not an issue before. They're trying to charge me more for an issue that was not an issue to begin with. I really wish I never was reeled in by their fake ass "family" business spiel. THEY'RE FUCKING CROOKS! RUN AWAY FROM THIS BUSINESS

I would be very cautious about using this mechanic service for anything other than an oil change…read more I had a check engine light issue and their diagnostics indicated low compression on #3 cylinder, their recommendation was replace the engine. I ended up taking my Audi Q5 to a Import specialist and they indicated the issue was a bad fuel injector. They were able to take care of the repair in short order. They also told me that previous work done by Woodies wasn't done correctly and they had to do it over. They talk about their quality of service and their ASE certified mechanics and their belief in Customer Service and treating you like family. That was not my experience.

Shamrock staff repaired my Pacifica radiator overnight+ & got me back on the road (traveling…read morethrough NC) Bonus: we checked online & fees came in lower-end of what we could expect for a radiator repair :) We travel the country (125k) & wish to continue in our vehicle.

Last week, my wife's 2012 Chevy Traverse refused to crank. She had the vehicle towed to the…read moreclosest shop which was Shamrock Auto. They diagnosed the issue as a starter and we paid $800-ish for the repair. Three days later, the Traverse started throwing warning lights... the battery indicator, check engine light, and check battery charging system. In hopes that the issue was somehow connected to the new starter, we returned the car to Shamrock to diagnose. Unfortunately, they diagnosed the issue as the alternator and quoted 700-800. They suggested that I also get a new serpentine belt. With the belt, the total would be 1300. Because the vehicle is 14 years old, and we had just dropped 800 on the starter, we decided to minimize the cost of repair and we would just start looking for a more reliable replacement vehicle. We opted to save the 500-600 dollars and only get the alternator work completed. When the repairs were complete, they called to settle the bill. Expecting 700-800 dollars, I was shocked when they said the total was just shy of 1200. I asked if they had installed the serpentine belt, because this total was WAY out of line with the 700-800 originally quoted. I was told that I wasn't accounting for the THREE HOURS of labor. Maybe it's just me, but when shops quote repair estimates, they typically include the labor! I also checked online to see if I could get a good idea of what these repairs typically cost. Chevy Traverse alternators are typically replaced in the 700-800 range (total cost), with labor typically running 1-2 hours. I am not a gear head, but I have two friends that do all of their own repairs and maintenance work. Both of my friends are of the opinion that I was taken advantage of... and with zero apologies or reasonable explanations from the owner at Shamrock. I would definitely proceed with caution if you plan on utilizing this business... and get their quotes in writing BEFORE authorizing work.

Brian and Debbie at Pack Brothers have taken excellent care of my family. We recently were involved…read morein a collision that was the other drivers fault. They helped us navigate the process including the Insurance Company. Even though they didn't need to fix my vehicle this time they do excellent work. But the real win is the customer service and support. Thank you Brian and Debbie.

I have had 6 vehicles repaired at Pack Bros over the past 30…read moreyears and was completely satisfied with all aspects of the process . They handed nearly all communication with the insurance companies while keeping me informed as well . Every vehicle was repaired to my satisfaction minus the two that were deemed a total loss . Although I have only had them repairs vehicles That were insurance claims their estimates were competitive with any other Auto Body Shops that i had received estimates from .

Asked for assessment of damage to truck due to duke energy pole falling on bed of trunk. They were…read morenot able to send me an assessment, but said they would? After two weeks of games decided to go elsewhere. Would recommend you do the same.

It was a long wait before I could get an appointment to examine & estimate the damage of my car…read more Then another appointment for the actual repair. However, I dropped off my car on Monday, I got it on Friday. They even coordinated the rental car for me. David was responsible for my car. He explained very clearly what were needed to be fixed . The job was well done. They only do collision repairs. I do recommend this place if your car was involved in accident with damages

My car looked sad on one eye they put the bumper back in less than five minutes…read more Great service

I've had numerous great experiences as a customer at King Auto Repair for at least 12-13 years now…read more I started with my Mercedes ML350 and now my Volkswagen Passat. The VW is now at 135,000 miles, King Auto has provided service over 92,000 of those miles. The owner has always been gracious and helpful. He's always advised things to watch out and plan for. Typically can see me same day, if the bays are occupied, I'll return as he's available. Only a few times, I'd leave the auto and return upon completion. I refer friends and clients. That's how much I trust their ability.