The process was smooth and easy. I recommend this shop if you need one. The repairs were done well.

Carolina Collision Center did a fantastic job on our 2021 Subaru Ascent that was in the front end collision. Needed work/replacement of the hood, bumper, headlight, wheel, quarter panel... and double check any impacts to the structure, suspension, etc. They were very responsive, quick with quotes/updates, up front with their process and potential outcomes. They interfaced with the organization that was paying for the damage, even with some mid-job scope increases (due to additional extent of condition that was found after the panels were opened up). Repainted parts were matched perfectly and clear coat was flawless. Special call out for Andrey on top notch communication, responsiveness, and management of stakeholder expectations. Highly recommended and I would definitely take our cars) back to them in the future for any repair/body work! read more

Andrey helped fix my Camry after I was rear ended and Progressive continued to try to screw me over. Andrey helped to advise me through the entire process because I obviously know very little in such department. Wouldn't choose to go to any other collision center and will definitely be coming back here if I am in another accident. (Hopefully never). read more

The owner (don't remember his name regretfully) is excellent. Forthright, transparent & flexible. Also has a welcoming, positive, & professional personality. Will happily educate and answer your questions to your satisfaction on the confusing & convoluted world of auto claims. read more

We are very happy with the service received at Carolina Collision. Andrey was very knowledgeable and walked us through all the steps of getting our car taken care of. Everything was done quickly and efficiently. We were informed every step of the process. We are thankful to him in helping us navigate this difficult time after our accident. read more

I recently fell in love with, and bought, a 2018 Civic Hatchback....beautiful Crystal Black Pearl. Only 10 days and 600 miles off the lot, it was hit in the parking lot at work. Significant front left fender damage, requiring replacement. Based on the positive reviews I read here and elsewhere, I chose this shop, and was not at all disappointed. They keep their shop immaculate; it's evident they strive to be a top-notch operation. Andrey and staff were as courteous and professional as could be. They certainly did their part in facilitating the rental car and insurance process. Andrey was thorough and knowledgeable in explaining the repair process before, during, and after. I was assured they would do their best to restore my baby back to new off-the-lot condition. I'm no trained judge of auto body work, but honestly, the car indeed looks like new. To me, the paint match and assembly work looks flawless...showroom shape, once again. Many thanks to the body man whose name I didn't catch, although he did tell me he's been doing it for 20+ years. Nothing but positives, and a high recommendation based on my experience at this shop. Thank you, CCC. read more

I am so happy I came to Carolina collision center to have my car fixed! They are very professional and have wonderful customer service. Their customer comes first & they make sure you are not anymore inconvenienced than you need to be! My car looks perfect! It was fixed sooner than quoted & was everything I expected. They kept me up to date with what was going on throughout the time they had it, and made sure I was a happy customer. I also loved that they cleaned my car before giving it back! Most places don't do that. So, in conclusion I would 100% recommend Carolina collision! read more

This place has worked on my truck 3 times in the past year due to collisions. Each & every time their work is SUPERB. Andrey, the officer manager provides timely information, updates & SUPERIOR customer service! This is the only body shop my husband & I will take our trucks to & each time they rise above all & every expectation. We've never had to return our vehicles or notify them of unprofessional work. Andrey makes certain when your vehicle leaves their shop it looks better than before it was damaged. I highly recommend this place to anyone who is looking for a personalized experience of having your vehicle repaired. read more

I am glad that I came to Carolina Collision. They were very professional and provide excellent customer service. They did an spectacular job on my car. If I could give more stars I would that is how much satisfy I am. It was a pleasure meeting Andre who kept me inform during the whole process. I highly would recommend them. read more

Carolina collision is the go-to place for my family! They do an amazing job. My car was ready earlier than expected. Also, Andrey is great about saying what work needs to be done versus what is not necessarily worth it. It's always difficult to feel in control when it comes to car repair but I always feel in the loop and like I am getting the best repair job. I wouldn't go anywhere else! read more

Carolina Collision Center did a fantastic job with my car. The repair job (as well as the difficult paint match) was flawless and they treated me well every step of the way. I was pleasantly surprised when my car came out washed and cleaned! Definitely something I was not expecting and shows how much they care about their customers. I will be taking my cars here from now on for any of my auto issues. read more

Stay away from this place! I had to call the police to get my vehicle released from them! I called this company on a Wednesday to inquire about a quote for my rear ended vehicle from a accident. Andre said the quote was free. I advised I was getting the car towed there because insurance was paying for it even though the car was drivable. They said fine. Next day Thursday I get the car towed there & call Andre to notify car was on the way. He said he couldn't do any repairs until I sign the authorization form & I stated this is only for the free quote and confirmed no charge for the quote. Andre stated no charge but that the company is 4 weeks behind on repairs & would that be ok. I said I only want a quote for now. Friday I came to the shop & the quote wasn't ready. Andre said he would email the quote in a few hours or by Monday. Monday at 4:30pm I came to shop and quote is still not ready. I advised I have mechanical appointment at the dealership and needed to take the vehicle there & they stated I owed $250 for storage fees & a vehicle scan. I called the police to get the vehicle released. Bait & charge, untrustworthy, misleading and deceitful establishment. I had to put the Law on them! read more

Carolina Collision did an amazing job on my car repair. Andrey was up front, honest, and a true pleasure to work with. He gave me options when he could, and didn't try to oversell me. The difficult paint match was flawless. Good commuincation, I would give more than 5 stars out of 5 if I could. I am telling all my family, friends and random people I meet who need their car repaired, to go see Andrey at Carolina Collision. read more

I just picked up my truck this morning. I HIGHLY recommend going through Carolina Collision. Andrey kept me in the loop constantly about parts, time, and paint. My 4Runner has a unique pearl white and they matched it perfectly. I agree with the other yelp reviewer, Andrey provides outstanding customer service. Don't go to the "name brand" body shop...we had my wife's car fixed there and had to take it back two more times because 1) they didn't do all the repairs but we blame Geico 2) they had to redo the tint because it had big pieces of lint trapped in bubbles. I really wish I had taken my wife's car here from the get go. Also, the name brand place was bad at returning calls and responding to our inquiries. Andrey responded to my emails usually within a couple of hours. This is a ma and pop shop so I'm glad to support a local business owner. read more