I needed a pair of dress shoes, for work, but didn't want to pay a fortune…read more I went to Ross, in the same shopping center. Unfortunately, they didn't have my size. I went next door to Burlington. I immediately found my size. I tried the shoes on and they fit fine. The price was reasonable. As I was paying, I noticed Loss Prevention staring at me. As soon as I paid, Loss Prevention smiled. I guess there must be a lot of stealing going on at that store, hence, Loss Prevention at the door. Overall, I had a pleasant experience and if the need arises, I will return.

BURLINGTON newly relocated to Serramonte's SW perimeter along side neighbors Ross and Cost Plus…read more Ross is around the corner. Burlington is like a smaller, new, well stocked Ross. Used to be a a good place to find winter wear for a good price. Not a place where you can find anyone to answer questions and it's a long line to check out. Value is their pricing. And may be a good place for stocking stuffers.

Nordstrom Rack has improved its online order pickup since my last review four years ago…read more Now there's a dedicated order pickup counter. This morning the counter wasn't manned at 10:05am; however the fitting room attendant said she'll notify someone. Within a few seconds someone came up to me. I showed her my barcode. She scanned it. She returned promptly with my package. Easy peasy. Returns are handled upfront at the sales counter.

Nordstrom Rack has a great deal on Nordstrom branded suit separates. $99 jacket and $40 pants. Mix…read moreand match sizes to get the right combo to fit you as needed. They also have on staff seamstress to make custom adjustments. I picked a couple sizes to try on and the staff was super courteous and helpful. Worth a visit if you need a suit. Ties were $20 to $25 so good deals to be had.

Used to shop at Macys all the time but these days not as much. Dropped in today to see what suits…read morethey had on sale. They had several Father's Day specials! Ended up buying 2 suits for $199 each. Jacket and pants. Signed up for Macys credit card and got $100 (30%) off. What a deal!! The cashier helped my check on stock for the size I needed and mentioned the credit card promotion. So the service was top notch.

I came to the Shiseido section on 6/13 and was helped out by Natalie. I asked for help with finding…read morea shade that matched my skin tone. Very helpful and gave me samples of their other products. Happy to have her assistance and made my shopping experience pleasant!

So, UNIQLO! Great…read morefor your clothing basics and then sum. The value proposition for the items with Uniqlo, I think are great. Your getting pieces that feels like it should last a long time and then offers alot of possibly outfits. The prices are good for the pieces you buy. Service here, like all the other Uniqlo's have always been good. Great people that work here too, attentive, smiles, and will offer help when asked. Great way to see what to add to your wardrobe

A employee with the name of Reese S, on the 17th of May Sunday, called me a jackass for not having…read morethe label for a ribbed tank top when going to pay. He needs to relearn professionalism and customer service skills. Extremely rude and ruins the shopping experience.

Good service, I put my shoes on consignment, and they were sold very quickly.Amazing !read more

the staff were super polite and welcoming. they recommended me multiple shoes for my preference. i…read morewas able to purchase one for a solid price, and im very satisfied with not only the shoe but the service they offer in their store! highly recommend stopping by

Considering a lot of the stores at Serramonte have limited inventory and are more express-like…read morestores...this H&M is pretty big. For the most part, whatever I find online and try to see if they have in store to try on and possibly buy, 85% of the time they'll have it which is great. I appreciate the customer service here! Always chill and helpful at the cashier register. SHOUTOUT to my friend Sam for working here hahaha. Anywho, in all honesty, this location is a bit messy and disorganized. Other than that, thats the only flaws I seek.

I went there to pick up my online order. They couldn't find my package, so they asked me to call…read morecustomer service for refund. I called the next day for 30 minutes. The women opened a case for me, but still couldn't issue refund yet. I filed complaint online, and the women said the package maybe still in transit, so I still have to wait at least five more days for refund. It is my first time order online to pick up at the store and they lost my package already. And now they don't want to issue refund and just told me to wait for the missing package which doesn't make sense. I don't think I will order it again.

1 star for the good customer service, other than that I wasted 150 on an essentials hoodie for it…read moreto finally be washed, and have all the back lettering fall off. I also own other essential hoodies that I've personally taken to dry clean, washed and dried on cool and this is the only one that all the lettering had fallen off of. I've had other stores tell me it was fake.. don't waste your time here. For my self, I'll be keeping my business with airloom in stoneridge mall in Pleasanton . Wasted money and a dissapointed customer. Only the word god stayed on but you can tell it's also starting to come off once you touch it.

Dont trust this store they sell fake shoes. Sold me fake Travis Scott's in Serramonte. Only found…read moreout they were fake when I tried to sell them. Reporting them as many times as I can to the federal trade commission, BBB, and for counterfeiting

Sometimes I feel like I'm the only one who can say something nice, sheesh. But I have to remember…read moremost of these reviews are really old. :T But it's okay! I'll give you an update! :) I don't mind shopping here. Their clothes are really affordable. Some of their items are cheaper than Forever 21 & the clothes are pretty damn similar! Don't even lie.. It's just a brand & Forever has cheaply clothes too so.. Um, yea. You're just nitpicking, lol. It's all the same shit just F21 has more variety. On to a brighter note, they have a nice variety of sale items. I've found more dressy clothes as opposed to loungy clothes which is a plus. They have dresses, shirts, sweaters, jackets, jeans, skirts, just about a little bit of everything. They even have sizes! I'm NOT a petite asian chick, I have a heavy chest & i wear a size 5/7 size jeans. I'm always surprised that the size L selection of clothes are really stocked in the sale section. I'm always trying on hella shit if I have time to waste, lol. Every time I come here they have at least 3 full racks of 50% off clothes. They even have good 2for10 sales with the more plain or loungy shirts and 3for10 tank tops which are always good for under shirts. I can never have enough of those! Esp. on the hotter days. Sometimes you just have to feel the sun on your skin & show them sexy arms of yours ;) lol. The other day I got a bunch of those half tube tops with lace to wear with those really low or somewhat see through shirts. Got one in each color :) But even without the sales the clothes are pretty cheap! You can find F21 quality jeans for $10 and their cute summer/spring shirts averaging around $6-$15. I'm not complaining.

Very disappointed with my experience at Nina's Fashion. I clearly told the sales associate that I…read morewanted a medium, after trying both small and medium, but they accidentally gave me a small. I came back the next day to exchange it, but was told the top was final sale and they couldn't help me. I ended up buying a new medium and left the small top at the store because I had no use for it. What disappointed me most was that even though the mistake was theirs, there was no apology and no effort to help. Very poor customer service. I expected much better.

Small family owned business just south of San Francisco and north of Pacifica. Came here for men's…read morescrubs. I was running late one day and the lady stayed open for me past opening. I bought another pair that didn't fit me. She let me know exchange it no questions asked. I don't use Amazon. I only support local businesses. This is where I come for scrubs now

Huge selection of scrubs. The owner is super nice and helpful. She was very flexible with our time…read moreand stayed after closing for us.

Loyal for over 20 years but NO MORE. While I had previously…read moreloved Hollister, I am dissatisfied with their customer service. The value just isn't there anymore. I purchased two skorts that are wick material about three months ago. I noticed earlier this month that the fabric is bally and faded already. I always wash them in cold water. Then I hang dry them. I contacted corporate about this quality assurance issue and they just recited their return policy back to me. The value isn't there because when I make a purchase I expect it to hold up for at least one year given I don't wear these items every week. This location and all the storefronts I've been inside in the past five years barely have a customer base. I'd be surprised if they survived another five years based on their popularity but good luck.

Staff can be really rude, I was recently shopping here and was walking torwards the entrance of the…read morewomen's clothing to grab another colored top and and a girl working (wearing keys on her upper arm, assuming she's a manager) there was speed walking torwards my direction super fast and bumped my shoulder, I wasn't in her way as there was so much space to walk next to me, no apologies nothing, I then go back torwards the dressing rooms and she's just staring at me. The whole thing was really strange but this hasn't been the first time, usually when I shop here I'm never kindly greeted or checked out, they talk as if something bothers them, staring at people funny, I've seen them be rude to others before. As a teen I've worked retail before, but if you don't like your job which involves talking to customers and checking them out, maybe don't apply here. Besides that their clothing selection is very nice here!