I initially utilized your services as my key broke off into my ignition through a third party last…read moreyear which took you guys 2 hours to get to my location. I did receive a new key/fob @$250 and it was programmed to my vehicle which took an hour to do. Seven months later the programming stopped working and a month after that the metal part of the key broke off. I called the contact number and it went to voicemail which was not set up so I called back, still no answer. I sent a text message and was responded to, however delayed. I asked about warranty services since my key was no longer operable and was under the impression I would be getting services. Unfortunately, I never received a final confirmation of services which I requested. The communication was extremely unprofessional and lacked customer service.

I request a service with Champion key, Nadav Showed up on time, he gave me a great service. Very…read morefriendly and knowledgeable. After he completed the job, he gave a detailed of the job done a very reasonable price despite this to be an emergency call. I totally recommend him. Thanks Nadav!

Sergio was super friendly, efficient, and went above and beyond to help us rekey our locks…read more Even when things weren't in the best condition and made things difficult, he came up with a solution that worked well. Would definitely turn to him again.

I used C&A through my home warranty to re-key the locks in the home. I know that companies you find…read morethrough these warranties can be hit or miss, but C&A was definitely a hit! The technician was prompt, polite, and worked swiftly while taking the time to explain everything he was doing so I'd understand in case I had issues in the future.

On our 2018 Honda CRV, we got a dashboard message that said the battery in the key fob needed…read morereplacement. I did so and everything was fine. Then we got the message again so we changed the battery in the other fob. And that's where our problems began. After installation of the new battery, the red led light didn't blink. I went out to the car and it didn't do anything when I pressed the fob buttons. Put the old battery back in. No bueno. Our both batteries on the meter. New = 3.4 volts. Old = 2.6 volts. Neither turned on the red light. San Leandro Honda have a condescending look when we asked if the fob was covered by the 30,000 mile power train warranty. My thought? If the fob doesn't work, the power train is useless because you can't start the engine. Anyway, they said that they could try to do some diagnostics but the easiest fix would be to order a new fob and have it programmed. 24-hours and $300+. Oakland Honda said essentially the same thing. $368 for a new key, never mind that we bought the car there. The reason for the cost was the effort in programming the electronics. Please. I used to be an IT guy. You do to have to write a brand new script. You need to do some minor programming and flash the info into the fob. I did some online research and found The Key Shop. I sent a quick email to Rick and he responded that he could take a look at it. I called Rick. He texted me where I could find him in 35 minutes and we drove down. He went right to work, systematically checking everything that there was to check. He noticed that the battery was very difficult to remove. He asked if I was sure that I had used the correct battery. I showed him the battery in our other fob and he noticed that two of the plastic prongs appeared to be pressed down and could be causing the battery not to make good contact. Once he gently unbent the prongs, he reseated the battery and all was good. Total charge for his time and effort? $10. Way better than we could have hoped for. Rick, you THE MAN!

Ricky is a kind compassionate soul and he really helped me out. Its nice when you meet someone who…read morereally believes in customer service and then he looks you straight in the eye and says thank you!!!! I recommend him to everyone!!!You will be glad you called him!!!

I was locked out of the house and started calling locksmiths from the phone book. Most of the…read morecompanies with big ads were too busy or too expensive. One company would not even tell me their price over the phone and wouldn't be there for an hour, they said they would call, so I kept calling other locksmiths. We called George, he arrive same time as the other locksmith, the other guys were late & also tried to tell me it cost more because it was after 5 (we called them at 4). I went with George, he was inexpensive $50 to open the lock. He got there in 15 minutes, did not have a different rate based on the time of day. We called George again when we locked ourselves out of our new place while moving, he unlocked the screen door & showed me how to break the glass in the small window pane of the wood door when we realized that the door only unlocked from the inside. Once in the empty house he made sure it was really our place- we showed him the keys opened the door. He's a friendly & decent guy, we talked about how he used to live in the same neighborhood. Five stars for no hassle, fast arrival, working around problems, affordable, & professional. I highly recommend him.

Quick, professional, family business! George is pretty great, gave me a fair price for an…read moreafter-hours lockout ($60), and has been smithing for over 40 years! He arrived quickly and he and his son had the door open in no time! I don't think they are great at advertising...so definitely support these local dudes if you can! PS - Their new phone number is 510-821-7321.

Paid David to replace the railing on our decks. They sprayed sealer on it (and overshot it into my…read moresiding and ruined my siding) and then within a month the railing turned black and moldy. David refused to fix it and said he didn't guarantee against it "turning dark". They did not properly seal the wood and now I am paying for someone else to take it all apart and refinish it. He is not knowledgeable and is not a good communicator. Would not recommend.

He never showed up at the time we agreed and then he ghosted me…read more He read my texts where I asked what his timing was, and then after two hours of waiting, I asked again. He chose not to give me the courtesy of responding to my texts to let me know he wasn't coming. I have to read receipt to know that he saw it. I can't speak to the quality of his work because he never showed up. But I can speak to his trustworthiness and reliability. Not how you treat customers or people.

Requested garage door service for same day…read more Ernesto came out & replaced my spring getting things to work smooth again! Thanks so much

I usually dont submit a review but i think this team deserves me to say few words and recommend…read morethem. I am always unsure of companies that come to do the work esp when options and costs are thrown for you to select but this team is genuine and offered me to help move the car out for free as it was stuck but this proved lot of work and they did it for free. I had them replace my door and opener etc and they gave a great price and service and the end product is great. They also painted garage door to comply to my HOA requirement.

I lost my keys in a location close to my vehicle--so I needed new keys fast to prevent anyone from…read morestealing my car. I have a 2014 Lexus and I was concerned about getting a third party to provide the keys because the more advanced features--like push-to-start key, push-to-lock sensor, and automatic unlock when you grip the handle. Ultimately, there was nothing to worry about. With my new (exact same version as before) Lexus key, I was able to do all the same things that I was able to do before. The prices beat the dealerships AND he comes directly to you in a super timely manner. Very nice guy. Do not worry if you have more advanced key features. He has all the tools required to get you taken care of fast.

This guy is a fraud he stole my money he said he was going to do the job I paid him $700 and he…read morenever finished the job I've been calling him for weeks every time I call him he just keep on not answering the phone and hanging up because you know that is me and he has not finished the job I've been waiting for so long

We hired Dustin to install new doors and two months later none of them lock. They never have. You…read moredon't even need to turn the lever to open them. He has been unwilling to fix his mistakes and says that the doors are correct and walked away. Poor workmanship and poor attitude. He should have stayed an apprentice for more experience.

Dustin was who we dealt with exclusively after being connected to McBride through Angie's List…read more Another contractor group quoted us $10,000 to put up an exterior door to our patio. At the end of our project with Dustin, total cost was less than half that figure. His communication was high, professionally communicating his needs to do the job ((dealing with rain etc)) and even came over to check the work when we found the sweep of the door wasn't exactly where we wanted. Absolutely the best experience we could ask for.