They responded to my service request promptly. They communicated very well through my request…read more They provided a flat rate fee of $120 for my junk removal i have been needing for quite some time out of my garage. I had some old scrap wood and pallets to get rid of along with an old twin metal bed frame that was bent. I have used these guys in the past for broken TVs and they have always provided a delightful customer experience. You have the options of leaving stuff out on the curb but I couldn't do that because of my HOA. Also, last time I had left a desk that someone snatched up from the curb. So I didn't want to waste their time again. Their technology use is pretty awesome and respectfully as a IT guy I appreciate how it makes billing simple and easy. You cannot go wrong with this company hauling your junk for you. It saves you time and effort than doing it yourself and paying for the fees at the landfill. I highly recommend using them from my own personal experience.

Fast service, and very communicative. Needed to get rid of three reclining couches and one of them…read morewas upstairs. The crew came, was very professional and got rid of the couches in a hurry. They were running a little behind schedule, but called me during my window to let me know of the delay. Great company would absolutely hire again for Junk removal.

I got great service from iHaul Junk. They responded right away to my request. I got a quote via…read moretext very quickly that was reasonable. They showed up right on time and were very polite and easy to work with. And best yet, they didn't try and upsell me or change the quote like some junk removal companies do. I'm very satisfied with their work and will be using them again in the future.

I hired this company back in 2020 and had a really great experience, so I figured I would use them…read moreagain. Unfortunately, this time around, my experience wasn't nearly as good. The actual people who did the pickup were fine. A bit more bumping into walls than I'd like, but otherwise ok. The problem was scheduling. I booked a month in advance and they said they would be there the morning of pickup between 8 and 10 am. They were texting me to ask for pictures of what I needed taken away as early as 8:15. At 9:45 they texted me a quote. I messaged them around 10:30 asking if/when they were coming b/c the pickup window had passed. And then I didn't hear anything until around noon. Two hours after the pickup window. That's when they told me that they weren't going to be there until around 4. In reality, it was around 4:50. The reviews here are still generally really good, so I'm hoping my experience was just a fluke, but the lateness combined with the lack of communication made for a really disappointing experience.

100% satisfied with their service - they called me quickly…read moreafter I made the request online - they called ahead of of time to tell me they were on their way - they were polite and professional - the price was in line with what was described before their arrival I'd definitely use them again.

(Sung to the tune of Ray Parker Jr's 'Ghostbusters')…read more If there's a mountain of trash In your neighborhood Who you gonna call? (Junk BUSTERS!) You got a heap of debris And it don't look good Who you gonna call? (Junk BUSTERS!) I ain't afraid of no junk... Junk Busters USA saved the day for me when I had an entire carport's worth of waste to get rid of before it succumbed to mold/rats/roaches from the summer rains. Don't believe me? Check out the before and after photos and get back to me on that. Excellent customer service from start to finish - I called at 9:30am and snagged an appointment for 4:30 on the same day. (I think it was the tone of desperation in my voice that really got me on the schedule.) The team of two young guys who showed up were professional and obviously loved their job. Extra kudos for saving us a little money. Junk Busters charges by the volume your junk takes up inside their truck. (That is, unless you're throwing out bricks or cement, in which case it's by weight.) I watched them really work at fitting all this loose material into the smallest space possible. Should I ever need seconds for a Tetris tournament, I'm picking these two gentlemen. Highest thumbs-up for their service, a definite recommend! (I do think that instead of naming their truck 'Agnes' they should call it 'Junk Force One'.)

I have used Junk King several times and have always been happy with the job they do. Today, Jay and…read moreNoel showed up to grab a few things that are too heavy for me. They were both very polite, extremely helpful, and got the job done quickly. I highly recommend. Thank you!

This was my second time using Junk King for junk removal at my office. We have recently experienced…read morea merger, so IT equipment and marketing material needed to be removed from the premises ASAP. I requested a quote and appointment, and in less than a day, received a phone call from Josh. We discussed pricing and what items needed to be removed. On Friday, Mike, Will, and Jeffrey arrived on time and, within a few hours, had two full offices empty. In fact, because I had two TVs still in the field, Josh came by personally the following Monday to pick them up. No one can beat their pricing or customer service! I won't use anyone else.

Outstanding service and response time! Rolin is a joy to work with! Within 30 minutes of requesting…read morean estimate I was fully scheduled with Rolin, and that was on a Sunday night. The next day my mattress (king Tempur-pedic) and 3 inch king sized mattress topper (latex) were gone from my home by noon, at a very reasonable price! The price was only five dollars higher than every other place I got a quote from and Rolin was able to schedule almost immediately, unlike the other company that offered $5 less. I will use Jack Rabbit Junk Removal and Rolin again! Highly recommend! Thank you Rolin!

This is for the branch in the Detroit area. They came the day I called them! Two guys and a truck,…read moreand they quickly filled it to the brim, cleaned up after themselves, then left. The guys were a great help!

They did a great job with the clean out. Came over very quickly, loaded everything very…read moreefficiently, swept the space afterwards. Price was very fair for the efficiency and work.

Got these guys to come out and empty out my garage, came next day and gave us a great price! Very…read morenice people and quick and easy service. Would definitely recommend them versus other companies that quoted us way more.

This was one of the most pleasant experiences I've had with a moving company. Jay and his crew were…read moreamazing, very kind and professional. They were organized and efficient, wrapping/taking apart/putting together whatever was needed. It wasn't an uncomplicated move since we were coming from two apartments combining into one. However, they handled this seamlessly. The business has a mom and pop feel to it and I felt like they really cared about the service they were providing. Overall I 100% recommend this moving company (specifically Jay and his crew). In fact, I recommended them to a friend just a couple weeks ago and she reported the same satisfaction!

If I could give this business a zero, I gladly would! We've had cross country moves that were…read moresmoother and more professional than this short distance move. My husband and I decided to hire this crew based on their Yelp reviews and what a total disaster it was. Avoid like the plague!!!! If you're looking for affordable movers, AKA UNPROFESSIONAL and CHEAP, then by all means go for it. Truthfully, I don't even know where to begin. - First off, what crew shows up to move you during COVID-19 WITHOUT A MASK?!? I'm sorry, but that is UNACCEPTABLE! That should have been the first warning sign. - We were promised a crew of 4, yet only 3 showed up. Myra the office manager is a terrible communicator and never reached out to confirm times, as this was supposed to be a multi-day move. We had to continuously be the ones to reach out and confirm appointment times. Frustratingly, she had a different story to tell than the crew manager who was on site. Conflicting messages were shared all across. HIGHLY UNPROFESSIONAL! - 75% of crew was highly unprofessional and uninterested in working. Literally, every request we had (by the way, nothing out of the ordinary, we've moved quite a bit and know a thing or two about moving protocol, like putting down runners to protect the flooring - duh!) from small to large, was a no. Yet another red flag. They even had the decency to make snarky remarks. The team lead even threatened me at one point that he was going to "walk out and not finish the job" after I voiced my concerns. Talk about disrespectful, you're not talking to your friend here, pal. I'm sorry - I'm the customer here, and customer service and politeness used to mean something once upon a time. Oh wait, it still does with professional companies! - They had stated that the mattresses would be covered and protected during transport, NOT the case. Our mattress arrived filthy and unprotected. - The icing on the cake was when the crew never showed up on the 3rd day, at the agreed upon time. We called the office number, no luck. No emergency contact was provided. We called the previous crew and were rudely hung up on. No explanation. No call until FOUR HOURS later. Mind you, most of the big furniture pieces were still left unpacked and unmoved. Desperate to get out on time, we hired another company to finish the job and thank god we did because not in a million years would I want to deal with this business in any capacity again! Please find yourself a moving company who is willing and eager to go above and beyond to make an already stressful situation somewhat bearable with courtesy and respect. Edited to add response to business owner: with all due respect, it speaks volumes that you are blaming everything on the customer and have not once apologized for the conduct of your extremely UNPROFESSIONAL CREW or your shortcomings. In any case, I'm glad that other options exist because, rest assured you will never earn my business again.

From our brief Yelp conversations, Tommy sounds like a great guy but trying to do business with him…read morehas been extremely frustrating. 1st appointment: no show, no communication. His guys had tire problems but I was never notified until I reached out. 2nd appointment: no show, no call. A traffic-related incident, which again I had to reach out to him in order to learn about it. 3rd appointment: no show, no communication. After the previous failed attempts, I requested his earliest availability. Again, he did not show up and this time failed to legibly communicate the reason. I've given up on trying to enlist his services.

Tommy and the Junkster crew is GREAT! My job relocated me and I had to move fairly quickly. Called…read moreJunkster and they were able to squeeze me in on a short's notice. Most impressed with how they cleared the junk out of my garage. The price was great. They arrived 15 minutes early and finished on time! Everyone was professional and courteous. Highly recommend Junkster.

Friendly. Quick response and junk removal. Cleaned the area. Great value compared to other quote…read moreranges. And above all else, they delivered on their commitment and did it with smiles on their faces. Definitely recommend!!!

Smiley's made it super simple. Whereas other companies wanted me to send pics, do a walk through…read moreand then schedule to get the junk. Smileys just asked what was being removed, approximate size of larger items and asked if they were any hazardous materials. They arrived about an hour after the call and went right to it. Great price, fast service and no hassle, highly recommend.

Moving is very stressful. I was on a time crunch and did not get to check and make everything was…read moreremoved. When I returned to the house latter there were items that should have been hauled away. 3 emails later and still no call to address this. This is horrible customer service and I will never use this service again! I think they are way overpriced and I wish I had more time to shop around. Now I am getting untruths for example: I have not heard from anyone except this email, no one called and no one was home for them to return. Hi Dave, I have been informed that the truck team returned yesterday to collect the missed items. Was there anything else that occurred that requires attention? Please let me know how I may assist further. Kindest Regards, Sandra - Customer Loyalty & Retention Team --------------- Original Message Sent: 1/30/2026, 1:13 PM To: customer.experience@1800gotjunk.com Subject: Re: Follow Up- Opportunity ID 18011875/ Case ID 371291 It is now 3:10pm with no call. This is horrible customer service. Dave Robinson Sent from my iPhone On Jan 30, 2026, at 8:38?AM, customer.experience@1800gotjunk.com wrote: ? Hi Dave, Thank you for letting me know. I have left the local team a message to call you asap. If you have any further questions or concerns, please feel free to simply reply to this email. Kindest Regards, Sandra - Customer Loyalty & Retention Team --------------- Original Message --------------- Sent: 1/29/2026, 4:15 PM I have not heard from anyone. I think this is poor customer service. Dave Robinson Sent from my iPhone On Jan 29, 2026, at 2:30?PM, customer.experience@1800gotjunk.com wrote: ? Hi David, We've received your concerns regarding your appointment with us, and apologize for any inconvenience. The local franchise management has been notified and someone will be following up with you shortly. If you have any further questions or details to add, please feel free to simply reply to this email. Kindest Regards, Sandra - Customer Loyalty & Retention Team

In theory this would be a great service but something about my personal experience made me feel…read moreuneasy about it. I was downsizing to a 1 bedroom apartment and decided to get rid of a cheap couch that I got off of Amazon. It wasn't heavy at all and besides the base it was cushions.. I wanted to get a quote over the phone to get an idea if it would be in a doable range but when I reached out I was advised that they don't do that but that they come to you, assess what you need gone and will provide a quote. They advised that if you don't like the price then you can just let their reps know and they'd go on their way. The two gentleman that came to the house were friendly. I showed them the couch and they looked it over. They had a folder with prices and other info so they pulled thst out and advised about their fees and that I wouldn't need to pay environmental fees, etc. They said they charge based on how my space the items will take up on their truck (or something like that). They said the items size was comparable to a refrigerator so it would be $300ish (can't recall how much exactly). I was completely flabbergasted. The cost of trashing it would be a little less than what I paid for it new on Amazon! I was shocked and told them that I was not willing to pay that and I was sorry to waste their time. I said that that's why I tried to get and idea of cost over the phone because I literally thought it would be around $50-60. They mumbled something to each other and began to negotiate by saying that they're not supposed to but that they could discount it and get it down to $125. I thought about it but still declined. I was determined that I'd figure out alternate arrangements. They then told me that they'd call their boss to see if they could bring the cost down any more so they proceeded to walk outside to make the call. I stood there soo uncomfortablw because it felt weird like they get a commission or something by the way they were trying to negotiate the pricing. Shortly after, I walked outside and told them that unfortunately I was no longer interested in using their services. They looked disappointed and a tad bit annoyed and said that their boss may call me (which he didn't). In my humble opinion and just based on my experience it came off a little like a scam so just a heads up if you decide to try to use their services.