Im so grateful for this place. It's located in downtown Bothell right next to the ranch drive in…read more The people there have always been easy to communicate with. I have been coming here for about 5 years for windshield repairs and the service is always quick and friendly. They are also upfront about cost and what may be covered under car insurance and what isn't. As long as they continue doing business this way, they have a customer for life.

Speedy installed a windshield in our truck a few years ago. Recently, it began to leak, as in…read morewater pouring out the sun glass holder at the top of the cab. We took it to a professional leak detector, who discovered that the windshield was loose. He was able to push it in and out. He showed us where the adhesive had failed and explained why (which had to do with misapplication of adhesives used by Speedy). When I went to Speedy, explained what had happened and asked for a refund, what I heard was "we don't have that invoice in our system anymore" (never mind that my copy was right in front of them); the manager says he doesn't have authority to give a refund and that I could email information to corporate (essentially, not my problem); "you should have brought it to us as soon as you knew there was a leak," even though I didn't know that the leak was related to their faulty windshield installation (once again, making it my fault, not their problem). "If the installation was faulty, it would have been leaking right away" (not true and, again, denial of responsibility). I should have brought it to them to repair as soon as I knew it was leaking so they could make the repair (unrealistic expectation - how would I know that the leak was related to the windshield? So whenever there's a leak, I should just automatically take it to Speedy to find the source instead of to a professional who does leak detection for a living?) The manager was more interested in finding reasons to avoid responsibility than in providing good customer service. They didn't do a good job in the first place, and then expected me to trust them? They pushed back on everything and essentially refused to take responsibility for faulty workmanship, and made it my fault for not following the letter of their warranty rules, which are designed to ensure that they will never be held accountable for shoddy workmanship. The manager did not think that being able to move the windshield in and out when pushed constitutes a failure. They would neither acknowledge nor show concern that their faulty installation caused a SERIOUS SAFETY ISSUE - driving down the highway with a loose windshield. Airbags are designed to hit the windshield and curl back to protect you. An airbag deployed with a loose windshield would have been no protection at all. I could have been hurt. Others could have been hurt. And still, they will not stand by their work. Their "lifetime" warranty is meaningless; a faulty installation is a faulty installation and they are looking for any excuse to refuse to make it right. I never agreed to be put in harms' way. Oh, and then there was the employee who pulled the plug on the computer/phone system, disconnecting me from talking to the manager. IRRESPONSIBLE. DISHONORABLE. UNPROFESSIONAL. STAY AWAY. In response to the requirement that I should have brought my vehicle to you to inspect the leak, I repeat - I DID NOT KNOW THAT THE LEAK WAS DUE TO THE WINDSHIELD BEING IMPROPERLY INSTALLED WHEN i HIRED A PROFESSIONAL LEAK DETECTOR. Your website does not mention leak detection, so why would I have brought it to you under these circumstances? Your requirements are onerous and unreasonable. It was obviously a faulty installment or the "lifetime windshield" would not have come loose. You have a copy of the leak detector's invoice with his findings. He is a professional and is not lying. Would you like me to bring you the windshield and glue so you can see where it failed? I'd be happy to do that. The fact is, someone in your shop botched the installation. Whether or not I asked you or someone else to identify the source of the leak, whether or not you will take responsibility, the fact remains that someone in your shop botched the installation.

Writing this pretty late from my service with Bob, but better late than never! Flew out of town…read moreduring freezing temps with my car outside at a park-n-fly. Came back and watched my windshield massively crack before my eyes as I drove so knew I already had some small cracks and the inevitable arrived. Did some researching online and saw some good reviews with Wind-Tech, so went for it. I think I remember initially doing messaging here on yelp directly with Bob before moving over to texting. He was very responsive. If I remember correctly, we did have to reschedule once due to the rain on his request- Bob's service is mobile and at that time I did not have roof cover for him. Made sense that install is no good in the rain. I was working remotely at the time of install which makes Bob's mobile service just perfect for the busy home bee. Anyways, Bob came on time and was CRAZY quick and good. He was professional, kind, and straight-forward. He even was able to transfer stickers and my Good-to-Go pass from old to new glass! Everything in my car looked exactly how it was, with the addition of a new windshield, of course! If I remember correctly, he said it would take up to two hours but he finished essentially in one hour. Flexible mobile payment . As I quoted around, his prices were very reasonable and finishing service was nothing short of great. I would highly recommend Wind-Tech/Bob and even suggested him to friends/family. Also, he was able to match my factory glass (an '08 Acura MDX), which was a huge initial worry for me (I'm all about OEM). All around it was a great experience and I was a satisfied customer. More than one year later writing this review and honestly, my windshield looks just as new ....when it's clean lol :D

Fast, inexpensive, and professional. Did I mention fast? The…read morejob was completed about 24 hours after I reached out to them on Yelp.

Patrick shows up within days (unlike Safelite waiting list of MONTHS) and did a perfect job…read more This type of service is so rare these days. I couldn't be happier.

I do not recommend this company. I hired them to replace the rear glass on my 2024 Tesla Model Y…read more First, during the job they damaged the plastic trim inside the trunk. I had to point it out three times before they finally fixed it and even then, it was a half-effort job. Second, the glass itself was installed poorly. When I drive on the freeway, I can hear all the road noise from the back no sound insulation at all, like the glass was just slapped on. Cheap, sloppy work. On top of that, they charged around $900 for a single piece of glass. That's not cheap money, and the quality does not come close to matching the price. Save yourself the headache and pay a little more somewhere else. Not recommended

Reached out to Glacier Auto Glass and spoke with Austin, to see about getting a quote for a…read morewindshield replacement of my 2016 Nissan Murano. We agreed to a date\time\price. He reached out the day of the appointment to confirm and showed up right on time to my home to replace the windshield. When he was finished, he fully explained the "do's &don'ts" to care for it and about the warranties. He was highly professional and I would definitely recommend this company.

I originally contacted Glacier Auto Glass to fix a ding on my windshield. The night before the…read morescheduled appointment, I discovered that my windshield had cracked and repair was no longer an option. Glacier changed my appointment with no hassles, came to my home on time, replaced my windshield in less than one hour, and came in under the initial estimate. I have driven it for the last week with no issues. If you want great service at a fair price, I heartily recommend Glacier Auto Glass.

Responsive. Great work. Friendly. Reasonable pricing. Reliable. Quick to get out here and get the…read morejob done.

They did an excellent job replacing several of my windows, thanks Shane and Gavin! Super nice guys…read moretoo, will definitely have them back.

For about five months, I was driving with broken windshield, he recently contacted a few different…read moreshops. Cye from Novus auto glass was the only one that really explained me why I must put the right glass and calibrated after installation. I paid my own pocket for the glass replacement, but I'm super happy with the service and everything with this shop. Ali from the office really helped me with scheduling same-day replacement debt all took less than an hour, including calibration, I have watched the entire process, if guys are super professional, Austin and Cye installed it Absolutely perfect. The price is more than fair, highly recommended

During a really cr*ppy situation of my car being vandalized (quarter panels being shattered), this…read moreplace kept me at ease and stress free. Not to be dramatic but I've never had such amazing customer service where they provided the service needed and more. Offered water upon walking in, took me in first thing in the morning despite the flooding happening, cleaned up the shattered glass all over in the inside of my car, provided personal recommendations to other businesses for other services, and the owner himself helped seal off the edges of the windows out in the rain. Thank you so much for taking me in on such short notice and going above and beyond to help me with my situation. Hoping this never happens again but if I ever need any other sort of glass services for my 2 vehicles, I'll definitely be making the drive up from Renton. These guys are worth it. Happy holidays!

Drivers side rear window was broken on a Friday night and Toto auto glass was able to come Saturday…read moremorning and have my window fixed by 12 pm. Quick service, affordable pricing and very responsive. Thank you!

Very fast schedule setup and replacement was done in just 1/2 hour…read more I'm a returning customer, 3rd time with Toto Auto Glass, and always a great, professional experience.

My daughter's car was broken into and the passenger-side window was completely shattered. I called…read moreAuto Glass the very next morning, and Paula went above and beyond to help us. She was able to adjust the schedule and squeeze us in the same day, which was such a relief during a very stressful situation. What truly stood out was Paula's kindness and compassion. She genuinely cared, offered sincere empathy, and even said, "I'm so sorry you're going through this." That meant more than she probably knows. She made us feel heard and understood, not just like another appointment on the calendar. The service was efficient, professional, and stress-free. I can't recommend Auto Glass enough -- especially thanks to Paula's outstanding customer service. We are so grateful

I had a rock chip repair on the front dash I was looking to get repaired. First, Super helpful…read morecustomer service when I called for a quote and about availability! The person on the phone was very knowledgeable, patient and answered all my questions. The process of haing the glass was so smooth. The technician showed up at my house at the scheduled time and the repair took between 20-30 minutes. He was very friendly and knowledgeable. I am also very pleased with how the repair looks. The price of the repair with the technician coming to my home was reasonable and the payment process was easy. Would recommend and use Auto Glass Solutions if I neeed it!

They provided an estimate over the phone. The bill was the same as the very reasonable estimate…read more They did an excellent job and were done earlier than expected. I highly recommend the.

Definitely a knowledgeable team of mechanics you can trust to get the job done right. And…read moreremember: quality isn't cheap, and cheap isn't quality!

Something hit my husband's driver side window and the whole window exploded on him while driving on…read morea Friday night. We were able to get a 10:30 AM emergency appointment the next morning with USA auto glass. They did a fantastic job.! Thank you you from " the lollipop lady".

My 2008 Dodge Nitro was leaking water something awful! I had puddles of water on the driver side…read moreand passenger behind me. I took it here and John fixed the problem!! He knew what it was, told me what he was going to do and no more leaks, no more water. Thank you John !!!!