Marcus was his usual helpful self. He answered all of my questions and met my needs…read more The only issue was a mix up on when my vehicle would be finished. Somehow, our 'ready' times were hours apart which created schedule issues for me. Even if the confusion was mine, I would recommend more effort to assure everyone is agreed on the start and finish times. Thanks for the quality work and product recommendation. Rob Crosswell

Great service oldest and best tire business in the country. there prices are 30 to 40 percent less…read morethan new car dealers routine servicing.

I wanted to write a review about our recent purchase from Dolan Toyota. Mainly to highlight the…read moreamazing experience we had with our salesmen Allen Martinez . Dolan was overall great but it was only Allen's 2nd day. I probably would have never known if he didn't tell me. Allen exceeded all expectations. He was very knowledgeable about the cars and the features they offered. He was very genuine and easy to relate to. He sold his first car to us that day. we are excited we got to experience that with him. He is just a great guy. If you are looking to Purchase a vehicle you wont be disappointed with Allen. We will definitely only be using Allen for all of our future vehicle purchases. I Hope Dolan knows how lucky they are to have him. The Marino Family

Always a long wait, but without a reliable alternative...mebbe an EV which needs far less…read moremaintenance had an appointment...

I've been taking my truck here for roughly 14 years- maybe more. Previously I had all my work done…read moreat the dealership or another well known local company until I realized that neither of those places were convenient or 100% honest. So on a coworker's recommendation I wound up here. And now I won't go anywhere else. They have always been honest and fair and since Juan has taken over as manager it's been more of the same for me. Everything is very straightforward and I know what to expect when I drop off my truck. I can assure you- in 14 years I have definitely gotten some calls I don't want to hear but with an older vehicle this is to be expected. And always, even though I may not WANT to replace this or that part, the prices are fair. People tend to write reviews when they're upset and want the world to know they've been screwed. And that's understandable. But often we forget to write reviews when things go well. And that's not fair to places that seem to genuine try to do the right thing. So... I go here. My daughters go here. I tell my coworkers to go here. And I suppose that'll continue for the foreseeable future. One thing I will say... because I've been going here so long I've spent some time in that lobby. And it's worth noting people come in with some absolutely insane requests- I mean, just effing nuts. And when they don't get their way it simply doesn't compute in their brains. And those are often the people who write crappy reviews. And I don't just mean for this place. So keep that in mind.

The people at reno vulcanizing are.the best. They have been taking care of my car. They are fast…read moreand reliable. I won't take my care anywhere else. A+++++++ service.

I came to Reno Vulcanizing Auto Works for a free brake diagnosis, and this was my first experience…read morewith the business. The staff was welcoming, and after a more thorough inspection, they let me know that my brakes were in decent shape and didn't need service at that time. When they called to let me know my vehicle was ready, they also mentioned that my cabin air filter needed replacing. I agreed to have it replaced for the convenience and to show my appreciation for the work they had performed. I was happy with the experience and plan to return when my brakes eventually need service. I appreciate their honest assessment, friendly customer service, and fair pricing. Reno Vulcanizing Auto Works strikes me as a trustworthy shop that offers good value. I'd recommend giving them a try!

Although it was expensive, I can now drive at night or whenever asked to have my headlamps on…read moreThank you for the coffee Thank you for the remodeling of the Customer area Thank you for having a phenomenal calendar that shows Thomas Payne's "Give me liberty or give me death." I suggest you see if one of the other locations has a replacement award for when you have two side-by-side on the wall. I cannot imagine your company not having won as being best in Reno more than just what I saw displayed on the walls and the trophies also on tables. Maybe a trophy case with lots of room for the future awards and trophies that you will be winning! The quality of your work again was just fine! I like the attitude and welcoming feeling that your employees show to everyone who comes in your door!

The service was great. The price was excellent. Can highly…read morerecommend this shop for your automotive needs.

I really hate to be a stereotype, but I don't enjoy dealing with the vehicle maintenance. I used to…read morebe fine with it, but in Reno, the dealership service department is huge; it's like a giga Costco of auto shop; moreover they routinely messed up the services, like charging for one thing and didn't do the thing they charged for. The last time I brought it in, they didn't even turn off the "maintenance required" warning! So I really wanted to find a smaller, honest shop I can rely on, and in tern if anything is done wrong I could come back to talk about it. MAPT responded to my inquiry very quickly and with enough information. They took care of the issues that the dealership service dept messed up. It's a bit too soon to tell, but I'm hopeful that I've found my auto shop going forward. I'd rather support an honest local small business anyway.

Just bought a brand new Kia Sorento Hybrid - Ask for Raul -…read morehe is the reason I made the purchase! Raul is a young professional who understands even better than more seasoned sales personnel that the customer WANTS and NEEDS answers in a timely manner to make a decision. Raul was honest and went above and beyond to help me with comparisons and obtaining the product info I needed. He was more than happy to show me other vehicles or move a vehicle to where I could check it out better...he never said, "No" and most of all was extremely responsive even after my purchase! RAUL made the difference in taking this dealership up a notch for me!

My 2027 Kia Telluride lease was towed to this dealership at just two weeks old. Customer service…read morewas solid up to after getting my car back. Once I drove it home, everything fell apart. While in their care, door guards were added and are now peeling off, and there's a ding in my driver's door that wasn't there before. I've called multiple times, including over a week ago, but no one has bothered to call back. I'm still missing the factory mats that should have come with the car, despite several asks. The lack of follow-up and post-sale support has been unacceptable. I won't be returning here or converting this lease through this dealership, I'd rather drive to sacramento than deal with this lack of customer service. I just want the damage addressed and the missing items provided. I also unfortunately bought services through them which I can tell are going to be an absolute nightmare to deal with.

Was told I needed full brakes front charged $450 Picked up…read morecar then told I needed back brakes too but he was too busy to do Next morning I had break fluid all over my driveway Went online and ordered the parts $57 And did it myself

We had a flat and after wrangling around with Purcell and Fernley Tire & Brake, we took the tire to…read moreCommunity Tires. Alex is the owner and Jose mounted the tire onto the rim. In less than 20 minutes! Thank you, Gentlemen, you're a life saver. Fast, efficient and polite. Just the way it should be. Thank you, thank you, thank you!

This place was suggested by a Pep Boys employee that was honest when my car diagnostic was…read moreinconclusive. I trusted his judgement and do not regret it. Angel at All About Cars is top notch on customer service and my car was fixed all within very reasonable pricing. The time frame couldn't have been better. My car runs perfect like it did when I first got it. Thank you Angel and crew at All About Cars!

If I could give zero stars, I would…read more My daughter took her vehicle to Nate at All About Cars because the engine was vibrating. They initially replaced the motor mounts and then told her the torque converter needed to be replaced. She paid approximately $3,500 for the repairs, but afterward the vehicle would not run at all. The shop told her they would determine the problem and asked for a couple of weeks. Those "couple of weeks" turned into six months, leaving her without transportation the entire time. Eventually, we had to involve their insurance company. The vehicle was then taken to Ford for diagnosis. According to Ford, the repairs were in such poor condition that it would cost more than $10,000 in labor and parts to correct the issues. As a result, the insurance company chose to total the vehicle rather than repair it. Unfortunately, the insurance company would not reimburse the $3,500 my daughter had already paid, stating that she would need to seek reimbursement directly from All About Cars. When we contacted the shop, Nate became argumentative, yelled during the phone call, and ultimately hung up. To this day, we have not received any reimbursement. To make matters worse, I later learned from Ford that the engine had reportedly been dropped during the repair process, causing damage to the transmission line. Despite the damage occurring during the repair work, my daughter was still charged for the repairs. Charging a customer to fix damage caused by your own negligence is unacceptable, dishonest and unprofessional, Losing both $3,500 AND her vehicle created a significant financial hardship for my daughter. Based on our experience, I cannot recommend All About Cars. I strongly encourage anyone considering this shop to do thorough research and ask detailed questions before trusting them with their vehicle.