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    19 Auto Group

    2.0 (8 reviews)

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    Kevin G.

    Terrible Used car Dealer 19 Auto Group should be reported to authorities BBB I have been trying to purchase a used car that this Dealer has, I am from out of state and would be shipping the car out west. The Manager of this Dealer Will not accept my payment, by Bank transfer, Will not accept Credit card, Will not accept PayPal, will not list on eBay, or any other auction site to give me a little bite of security. Wants cash only and seems paranoid and very rude. I have tried everything,

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    3 years ago

    TJ helped a lot and took care of any question nd was very professional, would highly recommend

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    9 months ago

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    4 years ago

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    3 years ago

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    2 years ago

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    Regnum Auto Motors

    Regnum Auto Motors

    (3 reviews)

    I recently purchased 2014 Toyota Camry. I honestly loving the car. Ike provided me all service…read morehistory and what they serviced as well. Fully transparent, and great customer service! Thank you Ike!

    UPDATED REVIEW: I initially gave Regnum Auto Motors in…read moreManassas VA, a 5 star review ... I've left it here so you can see... when I purchased my car, they gave me a Due Bill (on Jan 9, 2026) for a part that needed to be replaced. Initially they said the part would probably be in the following week. Today is March 24th... after multiple attempts on my part to get the promised repair, it's still not fixed. I have contacted the dealership as well as Ike the owner... I began documenting our communications. At this point they are not acknowledging my attempts to reach them. I had problems getting my temporary tags when the permanent tags were not received. I started by interacting with them via phone because they were great when I bought the car... but they didn't follow through on what they said via phone. Now I insist on all communication being in writing. I suggest you do the same. Yes, I was very happy with the purchase process as I stated below, but after they got my money, their aftercare IS HORRIBLE. HORRIBLE. I will NOT recommend them... at all! ORIGINAL REVIEW: I am so very, very pleased with Regnum Auto Motors! I found them on line, found a car perfect for me and they made it happen... very easy process... Ana was amazing. We weren't able to get to the dealership before their posted closing time but they stayed late to accommodate us. Very very impressed with the whole team... the owner gave me his personal cell number and said not to hesitate contacting him if I needed anything.. he did however request I not call at 2am LOL I HIGHLY recommend Regnum! They are a car dealership I will not hesitate to refer friends & family to

    Alpha Motorsports of Manassas - My new car from alpha !

    Alpha Motorsports of Manassas

    (53 reviews)

    I have to say, I was a little reluctant to buy a car from a dealership that wasn't a "name" brand,…read morebut a little online research told me that Alpha Motors has a pretty good reputation, and they had a car I wanted, so I decided to stop in for a look. My wife and I showed up in the pouring rain and asked about the car I was interested in. The sales person immediately gave me the key to the car and told me to take it for a ride and take my time. Well, I drove the car, and loved it, and decided to buy it. The guys in the office were great to work with, they had good senses of humor, were honest and helpful. We were in and out of the dealership in about 90 minutes and the process was very easy (I traded in my old car so it took a little longer- they matched what CarMax offered). Here, a few weeks later, I'm loving the car and all is well. I appreciate the way these folks do business and I thank them for doing things the right way.

    Such liars and scammers. Run away as fast as you can and do not do business with them. We were…read moreready to purchase a Tesla model S immediately only to find the cars.com price of $24K is not the "real price" which ended up being $28k! Before taxes, tags, etc. I have reported them to autotrader, cares.com, etc. for fraud. No notice of the price increase when we went to their lot and no explanation or rational after they told us The "real" price. Orlando so very kindly offered us a $1k discount but we walked and have since purchased elsewhere. Shame on them. They could have had an easy and fast sale but chose greed instead and got nothing - the car is still in their inventory while we have exactly what we wanted. and their showroom was empty when we visited on the last Saturday of the month. Business must be slow because of their scams. you would think they would wise up and be honest - might help their ROI and reputation. In retrospect, Orlando promised us everything we had queries about... they could certainly buff out a few minor scratches, register and tag the car for us, put new rear tires on, etc. He was so agreeable but now I wonder if it was all a farce and we would be battling them to get the work done. Anyway, we purchased elsewhere and had a very pleasant experience and are very happy with our car.

    VINS

    VINS

    (24 reviews)

    I just bought a 2024 cybertruck great customer service i from out of state Thanks Vin!!!read more

    Went in to help my friend with his purchase, the salesperson Danny was deceptively kind. He shook…read moreon the listed price without the $1.5k add on for "refurbishing", coming out to roughly $27k total. Going forward in the process for purchasing the vehicle, the dealer added in a $4k extended warranty in the paperwork without our consent or explanation, pushing the total 1.15x to almost 31k. They proceeded to ask us to sign a stack of ~20 papers and said these do not need to be read through because it was just making sure we agree to the final price which was what was shook on. Nowhere had they mentioned they were going to add $4k onto the price. It was hidden several pages in, and in very fine print. Extremely scummy practice, especially when a price was fairly discussed and agreed upon between the two parties. We are now figuring this out while refinancing the car, and all of our calls to VINS are being completely ignored. We had to track them down in person to get this settled, where we had to ask them for the original paperwork we shook on (it had the $27k price). His coworker, who when greeting us, told us that they save them that day and anyways had it on file online. Yet when redirected to our original salesperson, Danny, said "Oh we usually shred those papers" when during our original meeting he said they save these papers as well. We ended up talking to the manager who brought up the papers and immediately realized we just wanted this extended warranty off, which he finally did. They have yet to send the warranty refund check to the loaned bank after almost 2 weeks from our confrontation. We had to go in ONCE AGAIN in person to ask where this check was and received their usual excuse: they "just received the check". The car also had rust on the top of the back doors from pooling behind the door seal. The dealer agreed to schedule us to clean this up in the following week yet did not schedule us. We called in several times for this rust and they have yet to schedule. To get this solved, we had to track them down in person twice: once to get them to order the paint for the car, and the second to get it done. Scummy business practices and not holding to an agreement, especially shaken over a paper, is not a good look on any enterprise. I hoped that dealerships moved away from misleading their customers. Unfortunately vins had let down that hope.

    19 Auto Group - usedcardealers - Updated May 2026

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