I would like to think that I am one of the Puente Houses favorite Alumni. (Someone who has Stayed…read moreSober after moving out ) . Truthfully though, Puente House treats everyone with respect and kindness and truly welcomes residents into their homes with open arms. So everyone gets to feel like they are the favorite. . I moved into the women's house on 5/27/97 and I am still clean and sober today !! The structure, management love and patience @ PH made all the difference in the world to me. It charged my life opened my heart and gave me hope. By the Grace of a loving God the Support of the Puente House and a Wall of Family and Friends. My Kids have a mama my parents got their daughter back, my sisters got their sister back, so on and so on!! God willing my grandkids will only know me as someone who will always be there for them with big hugs and lots of kisses. Thank you Again Puente House for loving me till I could love myself. I am indebted.

The staff is very helpful and caring when it comes to giving you the best care and support. The…read moremanager I met with was very sweet and insightful on what would benefit me the most. I strongly suggest if you are looking for a great program with an amazing manager on your side I would come here! Thank you for such a great experience.

My Brother who is Deaf & Paralyzed has been at the Covina Rehabilitation…read more Center for a little over 1 month now. Yesterday was his Birthday & when we came to visit him they had Birthday Balloons for him at his bedside. I go everyday to see him, I bring him his LATimes News Paper and it's nice because the facility is only a few blocks from our home. Everyone who works there is Fantastic & Amazing. They know my Brother by name. It's sad to see some of the bad reviews online. I have seen with my own eyes "Everyday" when I go there. This Facility is great. We Thank God for each person that works there. They show love, compassion & outstanding quility of care for everyone who lives there. We Pray my Brother will gain his mobility back so he can come home. He had 2 strokes earlier this year in March & in June. We are grateful for the Physical Therapy Dept. that has encouraged & helped my brother learn & gain some of his mobility back day by day at this Facility. I would recommend this location to anyone wanting to find a safe location

1 star. My family had a very upsetting experience at this rehab center while my grandpa was staying…read morethere. Multiple times we found him sitting for hours in a diaper soaked with urine, and sometimes with feces as well. His clothes would also be soiled, and staff often would not change him until a family member specifically told them to. Almost every time I visited, the hallway floor where his room was located smelled strongly like feces as soon as I got off the elevator. I hoped it was not coming from him, but as I got closer to his room, the smell would get worse and it often was him left unchanged. No patient should be left like that for hours. Many patients were left in bed all day everyday with little to no activity or engagement. Our experience was heartbreaking and I would not recommend this facility based on how my loved one was cared for.

Very well structured and the group meetings were exactly what I needed…read more I highly recommend this place. They also having a home with mothers and their kids

They take in people who are obviously in need of a different level of care. My roommate kept me…read moreawake with her chanting and clapping. Staff couldn't care less.

Been here a few time. The staff is nice, it's not super nice building but it's not terrible. Stayed…read moreon a hold, tons of doctors that assign, discharge doesn't take too long. Rooms are standard, tons of parking, visitors permitted and nurses are friendly

I went here a few times. There's nothing to do. Boredom is extreme. I'm in the female section. They…read morealso confiscate crayons from the bedroom and say I can't have them. There's no one to talk to and the outside patio only has walls surrounded. No space for fresh air. The staff are rude too. Maybe the men's section are more friendly, I don't know. When I talk to the ladies they look at me with disgust. The med lady told me "They don't like you and don't want to talk to you." I was having insomnia and can't sleep. They told me to take the mattress by myself and move it to the activity area. I keep telling them I cannot sleep even though they keep on telling me to sleep. Do I look like it's in my control?? They don't care about the patients there. I don't ever want to come back here ever again.

This is my moms third visit to Kindred of Glendora. The staff is so wonderful, caring and…read moresupportive. Audrey is the best physical therapist! The staff really cares for their patients. It's nice to be able to see my mom well cared for. It eases our mind. I recommend them at the highest level. You will be happy your loved one is cared for on this level. Wonderful people.

It's received 5 and deservedly so. I have visited my friend for over a year and a half. I have…read moreobserved the cleanliness of the facility on all floors. The staff are very friendly and the nurses are well trained. They have been attentive to my friend. Male or female nurses have chosen this field and love what they do!

If I could give five stars, I would. It would only apply to the care my mom received in there. But…read morefor the billing office and the social worker who do not take their job seriously, I would give zero stars. She is I don't want to name names or the ones in billing, But know that they won't give you important information in a timely manner and are willing to LIE to make themselves free of responsibility. I actually liked the facility and felt they treated my mom exceptionally well. Especially Susan, Delia, and Alexander on the 2nd floor! They were awesome and deserve raises! They all worked with happy, caring attitudes and went over and beyond to make my mom comfortable and satisfied with their care.

I'm extremely disappointed with the level of professionalism at the NCADD office in Covina. This is…read morea place that's supposed to help people struggling with addiction, yet the way clients are treated--especially by the front desk--is completely unacceptable. Every interaction my husband has had with the receptionist, Dana, has been rude, dismissive, and unhelpful. As the first point of contact, her behavior sets the tone--and instead of support, it feels judgmental and degrading. Instead of taking any responsibility for her behavior, she turns situations around to make others seem like the problem, which only adds to the frustration. They are also very quick to take your money, but when it comes to answering questions about what you're paying for or getting basic help, they are unwilling and unhelpful. When I called on April 6th, simply to ask how to file a complaint (NOT for any personal or protected information), I was met with the same attitude. I was given false information, told I couldn't be helped, and then hung up on. I called back and spoke to a counselor, Ed, who was also unprofessional--making assumptions about my husband's behavior and failing to show the empathy expected in this field. People struggling with addiction are dealing with real-life stressors, and this program should be a place of support, not judgment. These programs are not cheap, and people are trying to get their lives back on track while balancing work, court requirements, and family responsibilities. Treating them like they don't matter defeats the entire purpose of what this organization claims to stand for. I don't understand how the director, Everett, allows this type of behavior from staff in an environment that is supposed to help people. Young adults also come here for guidance and support, and this is not the kind of treatment that encourages them to continue seeking help. Very disappointing experience. I truly hope management takes this seriously because this kind of environment does more harm than good.

Came here for treatment on my own and it was great. I had William as a counselor and I also had a…read moregreat experience where I feel like the counselors really listen to me and I did a three month program and graduated the receptionist. Jackie is wonderful. I'm very happy that I decided to go there

Definitely recommend the outpatient area! They are very…read morehelpful and they are on top of their stuff. The staff are very nice, Specially Ana Flores . She was very kind and very informative! If you have any questions, definitely ask For Ana Flores!

This place is very lack in their getting to patients in their care. I had to pick up something on…read moreSaturday that i had left. And the front door was locked. Another family was also trying get in. I got in another way and let them in. This is dangerous. If the paramedics come to that door they cannot get in someone could not receive The care they need. The excuse was no one was at the reception desk.. so we lock it. Apparently more staff is needed on weekends.

My mom was sent here for PT and OT. The facility is clean, staff is very helpful and my mom felt…read morecomfortable and welcomed. I would definitely recommend this facility for any loved one.

I would not recommend this place it is awful. My family member came in with his hearing aids and…read morehis wedding band and they both disappeared. He left sicker than when he came in with pneumonia and bedsores. I am not sure how they remain in business. Do not allow your family member to have anything with them of value as it will likely disappear. Another family member also had belongings disappear while staying there. He left there sicker than when he came in. Stay far away.

I hurt my low back and this was my first time doing physical therapy. Anna Sweetman and team were…read moresuper attentive and informative! I credit my recovery and improved flexibility to them. Office staff were professional, sending reminders and working with insurance to make sure treatment was billed correctly. I am better equipped having done this. Highly recommend Agape and Anna to anyone looking for PT and dealing with injury/recovery. Thank you again!!!

Agape Physical Therapy in Glendora has superior Physical Therapist like Tony…read more. I've recovered from 2 hip replacement surgeries in the last year and Tony has impressed me with his professional knowledge in getting me back to my life inside and outside the gym..