110grill in hadley ma. On 8/28/2020. Absolutely the worst experience I've ever had at a restaurant. We had a party of 6 it took 20 minutes to get drinks over an hour for the food. All the food was cold and was terrible. The waitress came to the table 3 times in 2 hrs. I will never go back again. read more

Miranda was amazing! She had a warm presence, was funny, and attentive. Our food was amazing and whenever she came to the table it's like we were chillin with a friend. Amazing server, amazing atonsphere. read more

Visited for lunch with a coworker and will NOT be visiting this establishment again. The waitress, though she was nice, brought water in a dirty glass, I asked her if. She could bring a clean glass and she did. When my plate was brought out it was dirty too. There was HAIR ON MY PLATE. I just moved to the area and I was looking forward to visiting this restaurant. I won't be visiting again, dirty restaurant!!! Yuck! read more

Good food but service was very slow . I know it's new but we sat at the bar without a refresh on our drinks for 20 mins (would have ordered another drink but wasn't asked at all) . Bartender was very nice but just wish she had been more attentive . We were a party of 2 at the bar with a total of 8 people seated out of the 30 seats(btw it was lunch time and not a lot of drinks being served for the most part) . The dining room had about 5 tables going and plenty of servers. I won't give up on you 110 but step it up so we can give 5 stars and not 3 !! read more

So excited to have a gluten free place to eat! Best part of the meal was that our server Julissa was so friendly and brought a great energy to the restaurant! read more

Wonderful food. Great prices. It felt very "fancy" for being a chain. My mom took my siblings, my husband, and I here and we all thoroughly enjoyed our meals. The salmon on my salad was cooked to perfection. Many Awesome drink choices. We will be back! read more

We had a great experience at the Hadley location. Food was amazing, especially the sweet potato fries. Our server (Kaitlynn) was awesome!! Will definitely go back again. read more

Came here for a casual date night, got a lot more than what was expected! Our server, Tom(), was exceptional- and the food was just as great. We will be back! read more

My wife and I were just at the 110 Grill. We seated within 10 minutes although there were tables empty and remained empty during our whole visit. Our server (Miranda) was great and knowledgeable of the menu which my wife appreciates the most due to the list of question she usually ask. The only problem We has was if your going to have an open view kitchen where your customers can view when your food is ready, it would probably be best if you constantly have someone at the ready counter for quality checks to get the food out quicker. Now I do appreciate that managers do quality checks, but managers also have the tendency to talk to their customers to ensure everything is alright, which is what happened during our first visit. We saw the food ready and saw the manager talk to other tables. It took approximately 10 plus minutes before the food got to table. My wife ordered the fish and chips, not battered with majority bread but I could actually see where the fish was. And gave a big handful of fries. I ordered The Cure Burger where I now realize it was a bad idea. I needed to be hangry (hungry/angry) to to attempt to finish this large burger. It's a burger, smashed tater tot, bacon, cheese, and a fries egg. It was good, but my belly is FULL. Overall not a bad spot, vibe was good, and the background music was on point. read more

We had never been to 110 Grill, but we were meeting friends who raved about the place. Therefore, we were looking forward to our first time to try some of the menu items. We arrived at 4:30 and were surprised that there was already a wait, but we went ahead and put our name in for a 45 minute wait. I received the text confirming that our name was on their list for a table. After 50 minutes, one of us went in to check in for an update. We were given the excuse about being short on staff and such. We completely understand that staff is not easy to find right now, so we were reasonable about the delay. After another 35 minutes, so 1:25 total wait time thus far, I went in and inquired again. I was told that food was taking forever to come out and that even if we were seated, we'd be waiting a long time for our food. We opted to give it a little longer. Finally after almost 2 hours, we gave up and went to Five Guys for a burger. As of the 10 PM closing time, WE WERE NEVER CONTACTED THAT A TABLE WAS AVAILABLE. Honestly, we are very understanding people during this time of difficulty finding staff. However, this was an extremely pathetic experience. It will be a very, very long time (if ever) before we even consider giving 110 Grill another chance. Basically, save yourself the trouble. Just go to Panera, Five Guys, Hot Table, or Joy Bowl. Even if the food at 110 Grill is amazing, it certainly isn't worth the excuses and bad service just to try to get a table. read more

Tasty food, good options. Some of the corporate policies were disappointing but the friendly service made up for it.

Love 110 Grill in Hadley. Our server Colleen was amazing. She deserves top notch reviews. The manager was very attentive as well. We had a gluten free person in our party and they took good care of him. The live entertainment was sensational. Great job all round read more

I initially wrote to the company privately and received no response, which is unfortunate. We used to frequent 110 grill in Holyoke, MA and then Hadley when they opened the location. After being diagnosed with Celiac disease it's stressful to eat out anywhere and an allergy friendly restaurant was exactly what brought us in. Our experience in Hadley hasn't been great anytime we've gone there, but this most recent experience was the last straw. We were seated right next to the kitchen with our 2 small children. Within the first 3 minutes the female cook screamed f*ck twice. We then witnessed a female server say to the cook "I forgot to put a dairy allergy in for that order" the cook was upset because it would have been the third time making it, if she had to remake it. The server then told the cook "she's only lactose intolerant, so just give me that one because it won't kill her". The cook then gave the server the dairy covered dish to take to the poor lactose intolerant woman who was most likely going to have to rush out of the restaurant to spend her afternoon in the bathroom. Right after that happened, we watched the female manager say "these to-go kids burgers are supposed to be gluten free" "It's okay just switch the buns out, they'll be fine" So despite the burgers being contaminated by gluten, they proceeded to serve these burgers to children who ordered gluten free, likely due to an allergy. For a restaurant group that prides themselves on being allergy friendly, they should be ashamed at the actions of their employees at this location who obviously don't understand the health issues associated with food allergies. read more

AMAZING service and AMAZING food! We ran in to LL Bean for 1 quick item and decided to take in lunch as well. And from the moment we walked in to the front door until we were finished. It was by far the best dining experience WE have ever had! And having been a server that is saying a lot. We sat in front of the line and was in AWE of how smoothly and accurately everything ran. Very Impressive!! Highly recommend read more

This was our first time at the 110 Grill, everyone was so friendly. Rita was our waitress and did a great job recommending things to try. Ravyn and Emily, who weren't our waitresses were also so friendly and welcoming to the new restaurant. I can't wait to add this to the list of places to visit. Highly recommend visiting! read more

As the country is opening up, we just had the most fantastic meal served by Ivory. The service and food was above and beyond. Thank you!

An avid 110 customer. A loyalty member. Seek out 110s when traveling the state. I know it's covid. And grateful that restaurants are open so we can enjoy. But we got to the restaurant About 3:00. Only 3 other parties there. We sat and sat and sat. We could see the waitstaff congregating in be dining area. We were in the bar area. ( we were just at this restaurant 2 weeks ago). Finally the hostess went to get the server. That's was the first concern. 110 has it so you can see the kitchen. Lots of cooks. But only like 6-8 customers there. The chicken sandwich on special is presented burnt. Like how??? There are so few customers ... how are the cook staff inattentive to what's cooking?? No one is there?? I embarrassingly bring attention to the overcooked meal. But the other meatloaf meal...meatloaf was cold. Potatoes warm. But embarrassed that I complained my mate did not want to send his back. Anyway. Got another sandwich but but they charged for the whole bar tab. Poor poor poor customer service read more

Had a wonderful experiance with both the server, Ameera, and the food. The Ribeye was one of the best tender and superbly cooked steaks, even compred to high end Steakhouses. The decore and cleanliness is very professionally appointed and the staff is warm and inviting. Highly recommend, especialy during these times we are going through....110 Grill will not dissapoint you. read more

Sub par service. The time it too to get our food we could have walked next door and gotten a 5 course meal. Food wasn't cooked as requested. If you're going to ask how I want my burger cooked then cook it accordingly. In the end bad first experience read more

The 110 Grill in Hadley/Amherst serves very good food, very friendly, and good service. In addition, they are very careful about food allergies and I have been asked each time. read more

Colleen was so sweet and kind and had great hospitality. Very great environment and fast service. She knew the menu very well for only it being her fourth day. We will definitely be back again soon, thank you!!! (: read more

This was our first, but not last visit to 110 Grill. Being able to make a reservation was a huge bonus. The menu selection was amazing and very accommodating for those with dietary restrictions. Our waitress answered our many questions and was very pleasant. Great atmosphere and really cool to watch the chefs preparing food in the open kitchen. Food quality and quantity was outstanding! read more

110 Grill in Hadley has great food and is so easy when needing gluten free (even fried food!) which is rare. They helped us to have a safe mini wedding celebration that was absolutely perfect, feeding 15 people with ease. It was so nice to have one thing go right in such a difficult time to get married. Highly recommend this location, the staff are so helpful and kind and the food is fantastic! read more

We ate here on Thursday evening outside dining area. Great service and the food was outstanding.

I dined alone this evening and when I went in I was seated near the bar but at a table. I've never been to 110 Grill personally, I do know they are a bit on the pricey side. I'm sure the food is amazing, but within 18 minutes of sitting there alone, which I typically don't do, no one came up to serve me or greet me. So I left! read more

The 110 grill look nice from outside we went in and stood there for a long time . No one greeted us or said someone would be right there. Finally we got a booth and ordered. We were seated right next to the open kitchen and one hour meals were finally done they sat there under The heat lamps for way more than five minutes as for waitresses stood in the corner talking. Finally the bartender who was also our waitress at the booth came over and served us. She was very pleasant. As for the meals my wife ordered pulled pork and somehow it was very tough and chewy and french fries were supposed to come with the order and they never did.The service was slow so slow that the people next-door just walked out of the restaurant. There seem to be a manager there that really was not doing his job as he should've been observing people and keep things moving along. It was not busy when we were there. read more

Nice atmosphere, but food is mediocre at best. Really wanted to really like this place, but after two meals, I just don't care for it. Staff is fine, although hostess both times seemed annoyed to have to seat us. read more

First time at this 110 location, best service I have experienced at a 110. My server Kristie was so attentive, friendly, and on top of things. Thanks Kristie!! Will certainly be back. read more

We went for Dinner after shopping at LLBean. The staff was friendly and the ambiance was wonderful. The meal I ordered was a pesto chicken parm dish with salad and the meal was overcooked and tough. I couldn't even cut the chicken! Needless to say, I didn't eat my meal! The waiter never asked if we enjoyed our meal, just took the plates and presented the bill! I was disappointed . read more

Emily was wonderful and worked with us and our needs. Food was fantastic and brought to us in a timely manner. Good place for a slightly fancier evening. Happy you guys are open! read more

I had first visited 110 Grill in Worcester MA and loved it especially with all the GF options! This was my second time at the Hadley location and our food was amazing as always. The service was exceptional; our waitress, Julissa, went above and beyond to meet our needs. She was extremely friendly and attentive (not overbearing) and patient with our indecisiveness. Gave us great food and some laughs! Will definitely be back again! read more

Save your money and go elsewhere ! Service was bad, waitresses eating and on their phones, counting tip money in the side room ... while your food is cold. then someone else must bring your cold food to your table. Want more water... go to the bar and get it yourself. Food is poor quality, small portions, super salty, no flavor, OVER PRICED processed crap. The presentation may look good... once you taste it... joke. I think most people go for the booze and to socialize, if that's what u want...okay, but if your looking for a decent meal, you'll be dissatisfied and find yourself in a surreal situation (did I actually pay $60.00 for this shit). If your into salty, processed, heart attack food go for it, I wouldn't even call it comfort food. read more

Went for dinner on Veterans Day around 530, place was dead, I'd say less than 1/4 full with customers. Been before to the one at the Holyoke mall, food was really good. Walked in to the Hadley location, hostess said I'll be right back and walked away for a good 5 minutes, I can see her laughing with other servers thinking to myself "right back"?! Wife and I sat in a booth next to the kitchen, our waiter never stopped by our table, never asked if we want drinks or tell us that he'll be with us soon. Other people came in after us and were seated and began ordering before anyone came to check on us. We left after 20 minutes. 0 stars, and yes they are new but restaurants aren't, I'd hate to see how bad it gets when they are busy. read more

Food took 1 1/2 hours to arrive, then was cold. I ordered the chimichurri steak with brussels sprouts (an upcharge sidedish). The sprouts were rock hard, barely cooked and swimming in canola oil. The steak arrived cold but overcooked and dry (I ordered med-rare, the steak I got was well done). For a $30 dinner, that's disappointing. We were a table of 6 and no one was impressed with their food. Our server was attentive but couldn't help the fact that the food was slow and bad. read more

We visited the The 110 grill and Hadley mass for lunch. We had delicious food my husband had a hamburger and I had the tomato soup was which was very good and grilled cheese and I had a salad to go with it was delicious we had a great time and our server, Beau, was very good and personable. We will visit there again! read more

My daughter and I had previously dined at the 110 Grill in the Holyoke Mall and it was such a surprisingly delightful experience that we were truly excited when we saw that one was opening closer to home in Hadley. A couple weeks after it opened, we and a friend checked it out and couldn't have been happier! 3 different appetizers and entrees were attractively presented and excellently prepared. Every mouthful was a delicious treat. Besides the food itself, the experience was made more fun by being able to see the kitchen staff at work. Also, our server, Bria, was very friendly and extremely efficient! Thank you 110 Grill for coming to our neighborhood! read more