Answered dozens of questions. Customer service was excellent. I'm from out of town and needed to…read morerent equipment. Worked out all of the details. I had a stroke and sometimes get confused but they were very patient. Antoine was gentleman and a scholar.

I highly recommend A Plus Medical Equipment. Very…read moreprofessional, honest & reliable. Antoine provide excellent services. Been using this company for at least 7 years. Never been disappointed with their service. Thank you for your attentiveness to my mom & uncle's needs & suggesting the right wheelchair & electric wheelchair for them. Thank you again!!

The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!

Call these guys if you need a stair lift! My mother needed…read more2 and these guys gave me a great deal. So much less than the 1-800 "people". Reasonable, good communication and very friendly

Grace in Motion was the only place in the DMV area that went above and beyond in terms of customer…read moreservice. I called them last minute, and was feeling frazzled as my Dad was coming home from the hospital. They understood that a same-day delivery would really make a huge difference, even though I figured it was a long shot. They showed up within 2 hours of calling, helped in other ways, and were so kind and really exceptional. This company was originally recommended to me by my boyfriend, and their 5 star reviews are well worth it. 100% recommend!

Had been looking all over for a small part for a Bruno scooter lift. They had one but was not sure…read moreit would fit. Brought the lift in and Ben was awesome. He double checked everything with Bruno and then installed the part. Great way to do business

Next Day Access of Northern Virginia did an excellent professional job installing grab bars in two…read moreof our bathrooms. We were anxious to get grab bars before an upcoming surgery, and Next Day Access came within a couple days after our online request. The technician and Justin were friendly and helpful in suggesting the type of placement of grab bars that would meet our needs, and began to install them immediately. The company focuses only on access projects that enable the elderly to stay in their homes so they don't try to sell you on total remodel projects or try to upcharge in any way. We were very impressed and definitely recommend Next Day Access.

From the owner: Next Day Access specializes in safety and accessibility within the home or commercial settings. We…read moresell, service, install, and offer rental on most accessibility products including ramps, grab bars, chair lifts, pool lifts, stair lifts, and vertical lift platforms. We pride ourselves on our service and quick turnarounds for our customers.

We needed a in-home hospital bed for my dad post surgery unexpectedly, and I called multiple…read morecompanies on a whim. Mobility City called me back very quickly and Bennett was honest, patient, and supportive with talking me through our needs, and quickly getting us what we needed. Delivery happened within 24 hours, we were able to pay by credit card over the phone, and the delivery was smooth and easy, and friendly. They are a small business, with a personal touch, and Bennett is friendly and hard working. Always nice to know that small businesses can still do great work with a personal touch.

Service was exceptional. I was quoted a price on the phone for a shower chair that I needed the…read morenext day for my mother that was coming home from the hospital. Not only was the salesperson very friendly she said she quoted the wrong price and it was actually cheaper. Win!

I called for service, explaining that the lift was not working and that my wife is disabled and…read moreneeds the lift. The manager Jen said, I'll call you right back. She never did. This is the second time I had problem with the company. I do not recommend this company for Bruno stair lifts. No service. Staff is rude. Use Grace in Motion in Vienna. They came same day for repair, recognizing the criticality of the need for a working lift.

Service rate works out to about $1000/hr. They do not volunteer pricing up front. Buyer beware I…read moreguess. If you need your elevator you purchased from them to run so your parent can get around the house, I guess you'll pay about $600 for the 35 minute visit. Just unfortunate to spring that on you. I guess you just need to look out for yourself these days, and assume the counterparty is gonna go for the quick buck.

I like the service and Steven is extremely helpful and will answer any question. He answers the…read morephone and doesn't sound rushed.

Super helpful staff. We didn't buy anything here but they help us identify where we could find what…read morewe needed from another local pharmacy.