It was a Sunday afternoon and I was in search of food and amidst many long lines at dimsum places I stumbled upon Forbidden Duck and decided to try it since it was by a well-known chef and the menu items looked delicious.
Lets just say the service we received here was horrendous: we were slowly seated by a server that did not know what they were doing and they didn't give us menus or anything for at least fifteen minutes. Once we were given menus we never got an actual waiter and asked a few waitstaff some questions about the menu and they didn't know the answers so they got the manager to come over. We never got served tea or water and was charged for tea. In addition the waitstaff kept giving us other table's food and gave our food to other tables and everything was super slow. It was a slow and painful meal that just went wrong in every way possible. I would be more empathetic if the restaurant was busy, but that wasn't the case.
Now lets talk about the food - it was extremely salty and greasy - I mean yes, it's to be expected from Chinese food in general but this was gross levels. We ordered some duck dishes, a lobster, and some more dimsum like dishes. Lets just say nothing was even memorable and we left feeling salty and gross. Especially because we never got anything to drink. For a duck place I expected the duck to at least be good but it was very much like a street stall food but possibly worse.
If you're looking for a good duck or yum cha experience, do not go here. The food is terrible and the service is worse, especially for a decently expensive menu they have this was definitely the worst dining experience in HK I've ever experienced. read more