We stayed here during our trip in Hong Kong. It's definitely more in "suburb" area so you're far…read moreoff from a lot of the touristy activities. Good is that it's definitely quiet at night. Bad is that if you want to go to the main tourist attractions in HK, it's a long transit ride there. Staff were professional and on top of everything. Very helpful with any questions we had. Surrounded by lots of restaurants and food places, a short walk from the subway station. Also lots of buses available for travelling to different locations. The rooms were clean, there's a water dispenser on every floor. Was kind of sad the pool was closed despite the weather being a consistent 30 Celsius plus but I get that that they need to close it for the winter season.

Honestly an excellent location in the city. You have bus connections outside the hotel to Hong Kong…read moreIsland, various areas in Kowloon, and the Tuen Ma Line is only a 7 min walk from the hotel. I'm a Bonvoy Silver member, and they upgraded me to a river hotel view for my 7 night stay since there were suites available. The view of the river and all the highrises was amazing. Overall everything in my hotel suite functioned well. No complaints in terms of defective materials inside. A bit of rust/stain from the walls and curtains, but you'd have to really look to find them. Concierge was good here, check-in and out was smooth. If you wanna stay in a hotel brand that's known for quality worldwide, but don't want to pay the increased prices close to the city centre, this hotel is an excellent choice.

My guess is, they have all fake ratings on other platforms…read more Here is my real experience: Very old, felt itchy while sleeping I came here for a conference, not to train my patience or argue basic logic with the front desk. First of all, breakfast sometimes requires a 30-minute line, and after waiting that long, the food quality is no better than a very basic mainland budget hotel. Completely not worth the time, especially for business travelers. Now to the real disaster: My room key suddenly stopped working. The front desk told me--very coldly--that my room had already been checked out by mistake, and claimed this was "your team's problem" and had nothing to do with the hotel. Excuse me? If the hotel system checked me out incorrectly, how is that not the hotel's responsibility? I explained that my wallet, laptop, and personal belongings were still inside the room, and asked to be let in. Their response: "No. Your room is already checked out." No empathy. No flexibility. No common sense. I asked if they could at least open the door while my team fixed the issue. The answer was still a flat no, followed by a ridiculous suggestion: "We can take your belongings out for you, and once everything is fixed, you can come back and get them." So I'm not allowed into my room, but you want to handle my valuables yourselves? Are you afraid I'll refuse to leave or something? Throughout this entire mess, there was not a single apology. Not from the front desk, not from management. When I tried to reason with them--starting with "Listen..."--the staff member literally walked away, saying they were "busy," and left our group logistics coordinator standing there with no solution. They repeatedly insisted that: * Lining up for breakfast is "how it should be" * The incorrect checkout was "our problem" * Entering my own room was "not allowed" Meanwhile, they had the nerve to argue with me about whether I had queued for breakfast, while my laptop and wallet were locked inside a room I was not allowed to enter. To top it off, the Wi-Fi is terrible. I was in meetings and had to switch to mobile data every 10 minutes because the connection kept dropping. Completely unusable for any serious work. I travel extensively, and I can honestly say this is the first time I've encountered such an unbelievably unprofessional and incompetent front desk at a so-called "business hotel." No accountability. No apology. No basic respect for guests. If you value your time, your work, and your sanity--run. Do not stay here.

Stayed here for a conference and I had higher expectations for HK. Check in was easy and I…read moreencountered no issues. The room is far larger then anything on HK island or Kowloon that I have stayed in so that is something. However, everything is quite dated and in need of an update. There were no outlets by the bed! In this day and age this is mandatory and I was pretty annoyed by this. I can live with the bad pillows (IMO) and the old style bathroom where you can't close off the shower, but having limited access to Wifi on multiple devices and no easily accessible outlets was not a good thing. I was staying in the Executive Club Room which I assumed would provide me with some extra amenities. The breakfast was HORRIBLE! Scrambled egg soup, unrecognizable meats, and broken toasters are not what I expect in HK. If this was at a Mainland Chinese Hotel I would understand but not here. The breakfast which costs $95HK was better and I would have rather had access to that instead. Better choices and more of everything, still not amazing but superior to what I had. Also, I was supposed to be entitled to an expedited check out in the lounge but when I got there I was rudely directed to go back to the main lobby. Not the end of the world but made me wonder why I paid extra for this room. The restaurants around the hotel were pretty bad. I would skip the pizza place, Thai, and Taiwanese places. You can read my reviews of them as well. Their bar - The Scene has a great happy hour and the jalapeño poppers are quite good I must say. Given a choice, I would never return.

Just like Jackie, I too had a great experience staying here. It's close to the MTR. There is the…read moreuniversity across from here. The lobby was very nice. The room was the large with two beds. This hotel has a restaurant downstairs. They have buffet but nothing else. Didn't try it. It's pretty affordable especially.

Had a good experience staying at the Hyatt Regency at Sha Tin. The only thing I would say is that…read moreit's far away from the city center, but with the MTR, it's not TOO bad. Located within a short walking distance from the University MTR stop. The lobby is pretty spacious and the bellhop were really friendly and helpful. The moment we got out of the taxi, they already had the trolleys out to help with our luggage. Check in was quick and easy. The room we got was a two twin bed room. You can say it was enough for us, but you can also say that it wasn't. The bathroom area is pretty spacious with a full size tub and a separate shower area. The decor definitely looks a little aged, but it was still clean. The hotel had a restaurant downstairs that does buffet. Didn't get a chance to try it though. There was also a regular sit down restaurant right next to it. We got access to the Regency Club and it was nice. Continental breakfast was provided as well as hor dourves later in the afternoon. The staff working up in the Regency Club were all pretty friendly, but for some unknown reason I felt like I was being watched over what I was doing. Just a sense of not feeling entirely comfortable or rather welcoming even though I had the right access to it. As far as the other amenities go, the pool area and kids area were really nice and big. The gym is also another amenity that deserves some shine. The workout area is a lot bigger than a lot of other hotel gyms. They have enough cardio and free weight equipments for guests to enjoy. Overall, no other complaints about our stay here. We would definitely consider staying here in the future, but will be putting traveling time back and forth into consideration. Lastly, if you're looking for laundry, there is a laundry spot one MTR away at Fo Tan. It's about a 10 min walk after getting off the MTR station in a small shopping center in the back. Pretty affordable prices compared to having Hyatt do it.

Globalist check-in is on the 23rd floor lounge. The hotel was booked solid that weekend and no…read moreupgrades were available however Stephanie worked her magic and gave us a room on the club level with harbor view. Love the location-very central, Uber readily available anytime day or night, very cheap. The hotel is attached to a mall AND subway stop with lots of food and shopping on every turn. (Uber to airport is US$35, 40min drive) Amenities were adequate (they started charging for plastic stuff in 2026: shower cap, razor etc. It is a Hong Kong thing, not Hyatt). The shower pressure is strong, wifi is fast, housekeeping friendly and lounge is great. We had fantastic breakfasts in the Cafe and feel lucky to avail of the 40% off in-house guest discount for the weekend seafood buffet at HK$888+ It was a great seafood spread. We went to the Grand Hyatt for their seafood buffet but we love the HR buffet more than the Grand. Thank you Samuel Wong and Emma Lam in the Cafe for helping us graciously every morning. We highly recommend HR Regency TST and look forward to returning!

Had a wonderful 5 days stayed. Wonderful, friendly and very helpful staff. Big reception place on…read more3 floors and several restaurants and reception halls. Got outdoor pool and a small workout place. Room is nice and big with the harbor view. It's connect to the K11 shopping mall and easy access to MRT. Short distance to Nathan and harbor so it's a perfect location to stay and enjoy HK.

Location is amazing if staying in HK side. Right above the MTR - Admiralty and Pacific Place…read more(mall). Filled with shops, high & low, food and easy access to convenience stores like 7/11 on the MTR level. Easy walk out to neighborhoods like Wan Chai for local eats, and strolled a little further to Central or CWB! Be sure to do booking/resy for restaurants - seems to be the way to go. The hotel itself is well maintained. The rooms are beautiful, even is it's a little dated in some areas (bathroom) but the views are amazing looking at the hills, trees and houses above. Love that they provide international plugs already, so no need to have your converters. Hospitality: staff are all friendly, warm and welcoming. They always greet their guests with a smile. Housekeeping team - top notch! I'm so glad we picked JW, over the Conrad (ugh don't ask, had the worse experience in Singapore)... since we are members of both rewards programs. I feel like the JW is more on brand as their top tier namesake. I'm happy to be a Marriott Bonvoy member and excited for more stays! Pro tip: with the Marriott Bonvoy, you get late check out, so if you decide on a late flight, you don't need to rush. Just ask Concierge to make a note of it.

While I personally preferred staying on the Kowloon side, the JW Marriott in Hong Kong offers a…read morevery convenient location on Hong Kong Island. One of its biggest perks is the direct access to the Admiralty MTR station right beneath the hotel, making it incredibly easy to explore the city. Also below the hotel is a sleek, modern shopping mall packed with dining and retail options--though for my taste, it leaned a bit too polished and commercial. That said, just a short walk away is Bakehouse, an excellent spot for egg custard tarts and other baked treats. You'll also find several well-known roast goose restaurants in the area, which are absolutely worth seeking out. Inside, the hotel is clean, contemporary, and staffed by a genuinely attentive team. The lobby is stunning, with massive windows offering sweeping views of the city and harbor. Our room (2002) was spacious and well-appointed, with comfortable beds, a pillow menu, generous bathroom featuring both a tub and shower, and plenty of canned water on hand. Our corner room's wraparound windows provided panoramic views, and the blackout drapes--controlled remotely--did a great job blocking the early morning light. The outdoor pool and bar were open until 10 p.m., which our family appreciated after long, hot days exploring Hong Kong.

This is the pinnacle of excellent service - the property and rooms may seem a bit dated compared to…read morethe new modern hotels but it's got that timeless appeals and luxury that you don't often see in newer places these days: excellent crafted furniture, hidden tv + mirrors if you don't need them, etc. Definitely an experience to stay here - even if it's just for a short stay.

Legendary. Its reputation sets a high bar but they clear it, in terms of facilities and service…read more A few nights stay, taking advantage of the pool, gym, fantastic bar with a live singer at a piano, and an afternoon tea. Excellence all around. Started with a room tour where we learned that most of the amenities could be controlled or summoned via tablets. Sleeping space is wide open, especially by HK standards. Large luxurious bathrooms with dual vanities and plenty of counter space. There are rail themed bars on the mezzanine level. One included the aforementioned piano singer and an extremely helpful bartender that was happy to discuss mezcal once I asked for a mezcal Paloma. The pool and the gym both have views across the harbor to HK island. Glorious. The locker rooms include steam or sauna, a hot whirlpool and a cold plunge. It costs a pretty penny but you get what you pay for here.

Best views in all of Hong Kong! Everything you'd expect from a five star hotel. Great service,…read morebeautiful ambiance, very comfortable accommodations. Staff went above and beyond to assist with so many things from laundry, to booking excursions and assisting with dinner reservations. The hotel itself has multiple restaurants, two of which are Michelin starred, and is also attached to a luxury mall for easy shopping and additional dining options. While not very pedestrian friendly in the immediate vicinity, there is easy access to the high speed rail, the subway and nearby neighborhoods are a short taxi ride away. We also enjoyed afternoon tea. You can't beat a beautiful, relaxing experience like that on the 103rd floor. We will definitely stay again as the whole experience was fantastic.

This is precisely what travelers like and deserve. Stay and explore levels of grandeur. The…read morelocation is impressive and de-stressed me while above the clouds... the spa is worthy of mention as well as a variety of dining options. Happy, Go Lucky!

One of the hotels located right next to Hong Kong International Airport, and overall, it was a…read moregreat stay. The hotel is modern, very clean, and convenient. They offer a shuttle to the airport and Tung Chung Station/Citygate Outlets, which runs every 30 minutes and was always timely. The staff was friendly and professional, and the rooms were nice with a comfortable bed and a beautiful bathroom. I also appreciated that they replenished complimentary water and slippers in the room each day. I deducted one star because the food was not good. I tried the breakfast buffet, à la carte breakfast, and dinner, and everything tasted bland and not freshly made. The à la carte breakfast tasted like it came straight from the buffet. That said, the cocktails were good. Overall, it was a good stay. But FYI, this hotel is not close to anything in walking distance.

Had a wonderful stay at Marriott Hong Kong Skycity Hotel. The location is excellent, especially for…read morea layover in Hong Kong, very convenient and stress-free. A special thank you to Francis for arranging the limousine transportation so smoothly, and to Victor at the front desk for the warm and professional service. Also the concierge team, airport limousine staff and driver were all absolutely fantastic, friendly, attentive and genuinely welcoming. Really appreciated the great hospitality and would happily stay again soon.

Good buffet in this hotel especially for their lunch buffet, sometimes they have good…read moredeals/promotions going on

HK buffet is always nice and popular. A lot of YouTuber have mentioned about the buffet in ALVA…read morehotel. Personally I didn't really enjoy the food there and didn't find it as nice as they mentioned. They had a nice seafood bar there. Lobster, oyster, mussels, shrimps and some other sushi and sashimi there. Those are quite nice and fresh. The Japanese Yakitori bar was pretty good. When I comes to the main courses. Roast beef, lamb, stir fry of different sorts were disappointing. Dessert was also average. Service and ambiance was really good. $88 for all you can drink draft beer, that's a plus.