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Saint Paul, MN

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Zumiez

5.0 (1 review)

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4 years ago

Just had to return an item that I bought online through their website. The cashier was super pleasant and made the return easy.

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Pure Hockey

Pure Hockey

3.8(4 reviews)
2.2 mi

Exceptional Service!…read more Our hockey experience has been absolutely outstanding over the years, thanks to the exceptional team led by store manager Chris. Thank you, Chris, Conner, and the staff, for your outstanding service and dedication! Sales associate Conner consistently delivers the highest level of customer service and goes above and beyond to ensure satisfaction. This store, along with Chris, continues to impress me with their unwavering dedication and excellence. We've purchased numerous items--from tape and grip to apparel, gloves, helmets, sticks, and skates--and the expertise and guidance provided by Chris and Conner have always enhanced our experience. When a recent equipment defect occurred, the store's commitment to support was remarkable, going the extra mile! I'm not sure if Pure Hockey corporate will see this post/review, but please pass this along to the Maplewood, MN, store location. Thank you!

We bought a hockey stick for $339.99 less than 4 months ago. My son and I went into the store today…read morewith the broken stick, (and the receipt) only to be told by the manager, Matilda, that because it has been longer than 30 days it is NOT returnable/exchangeable. I explained to her that I would be interested in having it sent to Bauer, to see if they notice ANY imperfections, and could LOOK at the actual break and determine IF it was indeed my son's fault, OR MAYBE the actual stick. She wouldn't even look at it. She wouldn't even talk about an exchange OR offer ANY ideas on how we can resolve this. Don't WASTE your money here. She's RUDE, and completely UNPROFESSIONAL!

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Pure Hockey - Broken Bauer Vapor Hockey Stick

Broken Bauer Vapor Hockey Stick

Pure Hockey
Pure Hockey

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Zumiez - sportgoods - Updated October 2026

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