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    REI

    4.0 (62 reviews)
    Open 10:00 am - 6:00 pm
    Updated 3 months ago

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    Rick T.

    Nice high end camping and outdoor facility to meet all camping and hiking needs. Cool snacks available to buy with a waterproof map or compass whatever you need on your adventure.

    My new backpack. Super happy with the purchase!

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    6 months ago

    They are incredible in their customer service! And the most recent return experience I had was fabulous. Highly recommend them!

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    1 year ago

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    1 year ago

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    2 years ago

    Best customer service! Members can shop Re/Store, used products from other members. No bags , so bring your own. A+ #CompanyWithAConscience

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    3 years ago

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    6 years ago

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    3 years ago

    This is one of my favorite camping supply stores. I enjoy shopping for clothing and camping gear here before I set out on a trip.

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    3 years ago

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    12 years ago

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    7 years ago

    Very helpful staff, friendly and knowledgeable. Bought some Rossignol XC ski's! Can't wait to check them out.

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    18 years ago

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    11 years ago

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    17 years ago

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    13 years ago

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    9 years ago

    They have cross country ski gear here, but no bags that fit the skis. They should stock more bags.

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    15 years ago

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    14 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - REI

    Review Highlights - REI

    I am a member of this co-op and come here for climbing, camping, spelunking, and hiking gear.

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    ERIK'S Bike Board Ski

    ERIK'S Bike Board Ski

    4.1
    (22 reviews)
    1.2 mi

    We are not a biking family... and I don't know jack about bikes... but we stopped by the Roseville…read moreErik's location (spoke with Zach) and the Highland Park St. Paul location (worked with Patrick) and had an amazing experience with both locations. I was worried they would be bike-judgey, but they weren't at all and totally helped even our basic questions. Super happy with the great customer service and bikes we purchased!

    I brought new downhill skis and bindings into Erik's to be mounted. Details of the timeline and my…read moreexperience are below, but the summary is - I'd suggest you find another place to mount bindings. Erik's, in my experience, is not skilled at this task. Timeline: December 10 - brought Season powder skis and Marker bindings into Erik's. I bought these skis/bindings from Evo.com (online ski retailer) as a compatible combo. December 11 - I received a call asking me for my proof of purchase for the bindings after the Erik's ski tech cracked what they referred to as the "Clamor" part of the bindings, and they needed to contact Marker to get a replacement. December 13 - I was informed that the mounting failed, which left holes in the skis in the location where the ski manufacturer recommends bindings be mounted. Erik's staff asked if I was OK re-mounting my bindings in a different location on the skis, and the previous holes epoxied. I informed Erik's that I was not OK with this, and we agreed that Erik's would replace the skis. December 22 - Erik's confirmed the replacement skis were at the store, and the replacement Marker bindings parts were as well. I was informed that my bindings were going to be mounted by the Erik's ski tech who does all the training in order to reduce risk of mounting issues during the next attempt. January 5 - I was informed my skis were ready. January 6 - I picked up my skis, and was charged the full amount for the mounting of my bindings despite the time and hassle cost of the experience. Summary: In the end Erik's made things right, and did a good job of communicating clearly along the way as well as setting expectations appropriately, but I would caution against having bindings mounted by Erik's unless you have no time pressure, and are willing to deal with potential hassle along the way.

    Photos
    ERIK'S Bike Board Ski
    ERIK'S Bike Board Ski
    ERIK'S Bike Board Ski

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    ERIK'S Bike Board Ski

    ERIK'S Bike Board Ski

    3.2
    (71 reviews)
    3.6 mi
    $$

    I would warn anyone wishing to purchase a bike online from Erik's Bikes. My experience buying an…read morealmost $4,000 BMC road bike was very disappointing. It started well, with the perception of a discounted price against the original price. When I called the online customer service to ask if it was a new bike without any defects, they assured me it was. They did qualify that although it may have been on the floor, they would not send me a bike with defects. HOWEVER, the bike arrived with a large gash in the paint, which also came with a gash in the FexEx box-- it was unclear if the gash came from FedEx or before shipping from Erik's. When I asked Erik's what my options were given the situation, they said it looked like a type of gash that happened on their floor, so they offered a $50 gift card or I could return the bike. For a $4,000 purchase, that's not ideal, especially since I noticed the gash after I brought the bike to be assembled. They said I could also make a claim against FedEx but said they would not provide a waiver to allow me to process a claim with FedEx. What's the point of sending me to FedEx if they won't provide the required waiver? Although Erik's did give me the option I to return the bike, I feel that the customer service experience was disappointing and I will not be making any future purchases from Eriks. I warn anyone out there looking to purchase anything online that is discounted to know that this is the likely response from Erik's Bikes. I paid $4,000 for a dream bike, and am left disappointed, misled and frustrated. I will take my business elsewhere in the future.

    Ryan, store manager at Eden Prairie is amazing!!!! The store was packed with people, he helped us…read moreas if we were the only ones there. Very kind, informative, honest and super helpful. I would never go anywhere else for bikes and accessories. Hard to find customer service this good.

    Photos
    ERIK'S Bike Board Ski
    Erik's Dinkytown store
    Erik's Dinkytown store
    ERIK'S Bike Board Ski

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    Freewheel Bike

    Freewheel Bike

    4.2
    (48 reviews)
    3.4 mi
    $$

    Freewheel has given great repair and maintenance service since we found them in the 1980's. They…read morealso give spot-on advice on bikes and gear. I'm clad all over in Freewheel layers especially through the winter. The staff just knows so much about cycling gear and their wide range of rides. They have not steered me wrong. I take advantage of the discounted tune-ups in December and January each year. It is such a pleasure that first ride in the spring on my road bike. Today it hit 60 degrees. My 15-year-old bike felt like new. What's the most important piece of equipment? Our helmets! Freewheel sells the Bontrager Wavecel line that has been proven more effective against concussions than older technology. Without our brains in good shape, well, we don't want to know. (I have no connection to Bontrager other than as a happy customer.) Thanks for protecting us, Freewheel!

    probably fine to drop off a bike and have them do work on their own time. i wasnt notified when…read morethe part was in.. when I did follow up they said It was there and that a mechanic could take care of it that same day. i hopped on my bike and got there within 20min. to stand around and wait another 40min. with no end in sight.. I figured Id just take the part and have my bf install it since a line was forming and I didn't want to stand around another hour for the labor. but I couldnt take the stem because supposedly I owed another $8 in taxes for the part I had purchased over a week ago.. $8 tax on a $30 part - you do the math. I just returned it said no thank you.. super waste of time.

    Photos
    Not an ad, but a FYI
    Not an ad, but a FYI
    New location:  750 SE 9th St!
    New location: 750 SE 9th St!
    Bikes!

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    Bikes!
    Velofix Minnesota

    Velofix Minnesota

    4.6
    (14 reviews)
    17.1 mi

    I punctured my back tire while riding along West Parkway. While walking it back to The Falls, I…read morecame upon a Velofix van in a parking lot. Ross was working on a bike and said he'd help me out. He determined I had a leak in the tube, which he quickly replaced. He also took the time to tweak my brakes and handle bars. When I offered him my credit card, he kindly said no. I insisted, as he had no idea what a lifesaver he was to me. Again, he said no. I can't thank Ross enough for his kind and generous support in getting this ol' gal back on her bike. Be on the look out for Ross and two other Velofix vans around the lakes area, plus as a bonus they also make house calls!

    I first heard about Velofix when my bike was in accident Ave I needed repairs and searched online…read morebut I think at that time they were not doing bike repairs so I took my bike to Erik's Bike Shop in Richfield. My bike was repair where I could ride again but it was not the same as before accident. As the weather is starting to be nice out, I took my bike down to ride and the brakes were not very tight and the gears were not shifting smoothly as before. I did a search for bike tune ups near me and Velofix came up on the search again. I was going to take my bike to Nokomis Bike shop but after my husband went to check it out, they have an undetermined time frame of when the bike would be worked on so I decided to schedule an appt with Velofix. Luckily, they had one opening left for Thursday May 20. Prices were comparable to Nokomis Bike Shop for a basic tune up. It was great because Velofix came to my house and worked on the bike right in their mobile van and was done in an hour. Brant was friendly and good to work with. I did my check in and got a surprised check in offer for a free cooling towel with any service but I didn't save the offer and so I'm not able to pull it up again. I told Brant that and he was surprised of the offer and didn't have any cooling towels available. Overall, I would recommend Velofix because of the convenience, pricing and friendly staff.

    Photos
    Our mechanics make sure to add their own flavor to every job to make sure everyone is always having fun.
    Our mechanics make sure to add their own flavor to every job to make sure everyone is always having fun.
    Velofix Minnesota
    We're wheely good on working with wheels!

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    We're wheely good on working with wheels!

    REI - bikes - Updated July 2026

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