UPDATE: After seeing managements response, I emailed the address left on the response and guess…read morewhat....? NO RESPONSE. This place is horrible. I've never been so disappointed in a business. Dropped my AR15 off two weeks ago to get it cleaned and sighted in. Picked it up two hours later and it has scratches all over it, and on the scope. Called the store 3 times, talked to someone else each time. Nobody ever calls back. Manager doesn't call back, GM doesn't call back. They clearly do not stand behind their brand or business. If you buy an expensive gun, DO NOT bring it here to have any maintenance done on it. Take it to Cabella's where they're professional and actually address the situation to try to make it right

Stumbled upon a gem. Was looking for a place to get a crossbow restrung and had never even heard of…read morethis store. WOW. It puts most outdoors retailers to shame with its inventory and huge selection of products. Prices are very fair and overall it is a new favorite of mine.

Shelves/racks were full of clothes. Small sections for sales items as well. This location DOES NOT…read morehave a hunting section, but does include everything else outdoors such as camping, water sports, fishing, and grilling. Indoor batting cage as well.

Pandemic or not, the customer service at Dick's at every level is totally non-existent. I…read morepurchased a treadmill that is in need of further service. I have received a total run around by Dick's. Even contacting their corporate office for help is worthless. I have yet to receive any follow through by anyone to resolve the problem. Save yourself major frustration and buy your sports equipment elsewhere.

If you have fond memories of Midwest Mountaineering, that longtime Cedar-Riverside staple, this new…read moreoutdoor activity gear shop is definitely good news for you! That shop's manager has now opened Lake State Mountaineering with similar wares and similar values. So we're talking high quality canoeing, climbing, camping, and hiking gear from a combination of large, small, and local vendors. They have a website you can order from, but if you want to browse in person and get knowledgeable advice from this passionate crew, you can pop into the shop. They have some pretty high-end merchandise, but I'm seeing some tempting sale offers and they have a rental program that might help you get kitted out for an adventure. This storefront location might be tricky to find at first. Enter through the building's Washington Avenue door, next to the barber shop, then follow the signs through the door there and up the stairs, where you'll spot them. I promise there's a nice store up there! You're on your own for parking but it's easy enough to find metered street parking. If you want to properly gear up for this kind of activity and want the best equipment, sold to you be a locally-owned store who will give you honest recommendations that come from deep experience, this is where to go.

Despite not finding what I was looking for what I did find in this store was even better! At the…read moretime I visited they're going through their end of season sale and practically the entire store is on sale. They also carry high quality gear like marmot and Patagonia and those are not excluded from sale which is a rarity. Definitely a hidden gem of a shop and where I will be coming back to get gear for a good value. It's nice to have a local option that caters to the outdoor market besides REI.

Wrecked my bike 1st outing of the year! Took it to Erik's Bike Shop in Coon Rapids where Andy, aka…read moreMr Awesome, brought my bike back to life and at no charge! I had an amazing ride today thanks to Andy! Can't say enough about the excellent customer service I've received at this location. Exactly why I always purchase from Erik's....they keep their customers happy!

We bought two Ebikes from the Coon Rapids location a few weeks ago. The salesperson was Cat, she…read moredid a very good job in assisting us with information and answering questions. We did have a few hiccups after purchase to run to two other stores which proved to be unnecessary. So that was a bit disappointing to have incorrect inventory information. When we went to pick up the bikes in Coon Rapids, the young man gave us the bare minimum pointers about bike usage, we have never owned prior. We ended up having to take a 3rd trip to the Vadnais Heights store and then recieved top notch 5 star help from the associate Mark O'Melia. He REALLY took the time to explain all functions of the bikes and helped us set up the Aventon App. He eas through, knowledgeable and friendly. This is when we really became comfortable and confident in our purchases. He is an EXCELLENT representative of your company and exceeds any service we have had in years. Our only issue was with the 2 additional trips that we feel no one really did much about and I feel as should have been compensated somehow. Note: We also bought a Thule bike rack and several assesories.

I was looking for gloves that would keep my hands warm while being outdoor in cold weather for an…read moreextended time, but still have dexterity. I heard about Sitka as a high-quality hunting brand and thought I would check it out. Very nice store, and the product is all very high quality. The staff were very knowledgeable and helpful, too. They have all kinds of camo outerwear that is either warm, wind, waterproof, or all of the above. They also have coolers, some sleeping bags, etc. Highly recommend.

Fantastic service. They do not want to just make a sale, they want to take care of you. They will…read morehelp you get the best for your needs. Thank you Jake.

Jake is the man. Patient, knowledgeable and helpful. Got me all setup and I couldn't be happier.read more

I like big b's and I cannot lie, those other bait shops can't deny, when you go to big b's with a…read morefishy little pole and not a thing in your tackle box - you get DEALS!

Great experience. The young man who helped me with lures and especially choice of fishing line was…read moregreat. He also gave great fishing tips.

Very friendly service! Recommend if you are looking for longboard equipment…read more Will come again.

I wanna start by saying I am so blown away with the customer service in the shop!! And it has so…read moremany different things available to boot! We came here on a suggestion for skateboard/longboard. We've been to one other store and it was meh. Trevor was our stellar longboard master help this evening. He was SO knowledgeable and patient with us. We easily sucked up almost 2 hours of his time. He went above and beyond in my opinion for customer service. We walked out with a beautiful put together long board that my daughter felt great about as a beginner- wheel color & type, bearings, & truck color of her choice- all switched out by this cool dude- Free of charge for him to give her exactly what she wanted to boot! Plus all the tools and padding needed for her to get started with. The rest of this store...now I'll admit that I have t been in too many store like this but it seems to me they have a lot of great things to offer for multiple type of "sports". Frisbee golf, water sport, winter sports... They even carry some hats, fun gloves, backpacks, sunglasses, and even summer flip flops! We will definitely be back when Emma is ready to do some upgrading or need the bearings changed on her board. These guys rock!!!

It's nice having an REI in Maple Grove, this spot is a little smaller than the Bloomington location…read morebut still a decent variety. I'm in love with Smartwool socks, I try to find them on clearance through the outlet section of the app and pick them up at the store. Sometimes they have them on clearance here but not usually. The brands are great...nice, quality things do cost more but they also last longer. The REI brand is really good too, a little more affordable than Marmot, The North Face, Arc'teryx, etc without giving up too much on quality. It's worth it to become a member, one time $20 fee for a 10% dividend on purchases to use in store. Something about coming in makes me want to be more of an outdoors person and buy stuff I don't really need.

My husband and I go here often to scour the clearance racks. We love the outdoor clothing lines…read morelike Kuhl, Patagonia, Marmot, Prana... We both bought hiking boots from this REI location. The shoe people are really knowledgeable! We love the dividend checks we get from being members. More gear!!!

Ever since it changed ownership, it has gone downhill. Went in recently to buy some fishing…read moresupplies, and the shelves were so empty that it looked like they were going out of business. Kids working the counter were more interested in watching TV than helping someone.

As an archer, I was impressed by Maggie. I showed up early and she was ready to get the job done.read more