Great Shop - Best in the Twin Cities by far. They know both Rec and Race skiing! The boot fitting…read moreis next level, and they have a great assortment of product from all the major manufactures.

Got my skis serviced. Went really well. There was a staff member named Oliver who was very helpful…read more Solid customer service.

I wouldn't come here until the kids working here go back to school! Tried to sell some golf clubs…read morefrom 2008 that have never been used and they told me it was "too old" and to come back next spring and sell them. Which makes no sense as they would be a year older.. I think they were just lazy and didn't want to do any work. Would not recommend giving them any business.

Love this place, great prices , friendly service ! Not all Play It Again Sports are the same. I got…read moreripped of at the one in Burnsville.

I didn't bring a bike in or buy a bike, but my jogging stroller broke and the only parts I could…read morefind to fix it online were bike parts, so I decided to give them a try instead of waiting a week for the parts to arrive. I took a nut and safety washer in to see if they had parts for purchase. The gentleman went in the back, brought me a safety washer and spent time with two other guys searching for a locking nut that matched the one I had. They spent about 8 minutes huddled back there searching. He came back and was so apologetic about not being able to find one to GIVE me. They didn't charge me for the part they did give me and were going to give me the other for free too. Now, these are tiny parts and don't expect this obviously.. but the fact that these guys went above and beyond for something so small was amazing and the best customer service I've had anywhere in a long time. If I didn't have babies and I did ride, I'd be buying my bike and bringing my bike in to this place for service. Thanks guys.

It's not just a bike shop, it's a lifestyle. I've been going there for a few years and consistently…read moreget great service that meets me from whence I come - no jargon, no buzzy features, just solid advice and work. My daughter just bought a sweet mtb and the manager Jay has been really helpful in getting us going and it's so reassuring going forward that we'll get the help we need when we need it.

I've been into Erik's several times over the past few months, and I finally decided to purchase my…read moree‑bike from them. Each visit, I was able to test ride multiple bikes so I could be confident I was choosing the right one. Every time I walked in, I was greeted right away and asked if there was anything specific I was looking for, which made the whole experience feel welcoming rather than feeling rushed or like I was being pressured to buy something I didn't want. I went in on a very busy Saturday to make my purchase, and the team still took their time with me. They adjusted the seats on the bikes I was test riding to make sure it was going to be comfortable, let me wander the store as long as I needed to make my decision, and answered every question thoroughly when I asked. Mark, Mason, and Tyler were the sales staff I worked with that day, and they took great care of me and everyone else in the store. Once I chose my bike, checkout was quick and easy. They sent it to the service area to mount my new seat and water bottle holder while I ran a few errands, and I got a text when everything was ready. When I came back to pick up the bike, Tyler walked me through all the features, helped me set up the app, and made sure I left with no unanswered questions. From start to finish I felt like the team was there to help me, not pressure me. A few days later, I noticed a small vibration in the bike--nothing major, just something I wasn't used to as a first‑time e‑bike owner. I brought it back in, and Nate in the service area checked it over right away. He test rode it, made sure nothing was wrong, and explained what I was feeling (just the motor revving up). He was patient, thorough, and never made me feel silly for asking. I would recommend this shop to anyone. They know what they're doing, they take care of their customers, and they make the whole process easy and enjoyable.

I stopped in to purchase some new sunglasses. I know they sold Tifosi glasses that I like for…read moreoutdoor activities. I used to buy super expensive sunglasses and they would inevitably break or I'd lose them so I like these because they fit nice, are stylish, block sun and run about $80. I walked into the store and was immediately helped. I tried on one pair of lens adjusting glasses and he told me to go outside and see how they darken. He was knowledgeable about how and when they darken. He checked into glasses similar to what I had at other stores. In the end I bought a different style from what I had and am happy with my choice. I then walked around the store. They have tons of bikes but also many clothes and accessories. I liked all the Mn themed bike shirts they had available. I'll definitely be back to shop some more. Great experience.

Great selection of sports apparel and paraphernalia. Bought some great gear for my hubby for…read moreFather's Day. This place also has some old fashioned Minnesota North Stars goods! They even have the brand new twins logo gear!

Customer service sucks! I asked if they had anything with Flury's name on it. Replied in a very…read morelow voice, got closer and asked again - response was "you asked and I already answered you". Get a different job - you don't belong in retail!

L.L. Bean coming in clutch for the MOA trip 10/10 great…read moretents and especially the shoes

Looks like an environment that supplies the niche audience what it needs. Not only did I find…read moreequipment, but functional house items as well. Wide shoe section that I wasn't expecting. Clothing for everyone in your family. I believe there was an education section, which is valuable to beginners and or people who want to brush up their skills. Customer service was absent. Saw associates free and looking my way but no one approached me at all. I don't know if I'll be back, not something I want to experience again.