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ERIK'S - Bike Board Ski

ERIK'S - Bike Board Ski

3.4(31 reviews)
2.1 mi
•$$

I didn't bring a bike in or buy a bike, but my jogging stroller broke and the only parts I could…read morefind to fix it online were bike parts, so I decided to give them a try instead of waiting a week for the parts to arrive. I took a nut and safety washer in to see if they had parts for purchase. The gentleman went in the back, brought me a safety washer and spent time with two other guys searching for a locking nut that matched the one I had. They spent about 8 minutes huddled back there searching. He came back and was so apologetic about not being able to find one to GIVE me. They didn't charge me for the part they did give me and were going to give me the other for free too. Now, these are tiny parts and don't expect this obviously.. but the fact that these guys went above and beyond for something so small was amazing and the best customer service I've had anywhere in a long time. If I didn't have babies and I did ride, I'd be buying my bike and bringing my bike in to this place for service. Thanks guys.

It's not just a bike shop, it's a lifestyle. I've been going there for a few years and consistently…read moreget great service that meets me from whence I come - no jargon, no buzzy features, just solid advice and work. My daughter just bought a sweet mtb and the manager Jay has been really helpful in getting us going and it's so reassuring going forward that we'll get the help we need when we need it.

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ERIK'S - Bike Board Ski
ERIK'S - Bike Board Ski
ERIK'S - Bike Board Ski

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ERIK'S - Bike Board Ski

ERIK'S - Bike Board Ski

3.7(22 reviews)
5.5 mi
•$$$

I stopped in to purchase some new sunglasses. I know they sold Tifosi glasses that I like for…read moreoutdoor activities. I used to buy super expensive sunglasses and they would inevitably break or I'd lose them so I like these because they fit nice, are stylish, block sun and run about $80. I walked into the store and was immediately helped. I tried on one pair of lens adjusting glasses and he told me to go outside and see how they darken. He was knowledgeable about how and when they darken. He checked into glasses similar to what I had at other stores. In the end I bought a different style from what I had and am happy with my choice. I then walked around the store. They have tons of bikes but also many clothes and accessories. I liked all the Mn themed bike shirts they had available. I'll definitely be back to shop some more. Great experience.

After test riding an electric bike twice at a different Erik's location, I stopped by to buy it…read morehere. I was walking in to purchase a $2,700 bike (Aventon Adventure M), but I had one question - would it fit in the back of my pickup truck to take it home? David would not let me test it. They have had my driver's license and credit card for the test rides in the recent past, and I was registered in their test ride system. I offered them the keys to my truck while I tested the size. They refused and said that I had to purchase the bike first. David was backed up by the other two employees in the shop and told me it was "company policy." I have NEVER had such a bad, mean, mistrusting experience in my life. In the spirit of helping people out, I informed them that this might be the reason their parking lot was empty. I drove over to Erik's in Burnsville, and they said no problem. I tested the bike size in the box of my truck, and Taylor was very helpful. He said that there is no company policy against testing a bike, either riding or fitting it in the back of a truck to ensure that it could be transported home. The guys in Eagan must have profiled me. This would have been bike #6 in my collection, but I may never use Erik's again. Pathetic! Can I give less than one star?

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ERIK'S - Bike Board Ski
ERIK'S - Bike Board Ski
ERIK'S - Bike Board Ski

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Zumiez - shoes - Updated May 2026

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