It's been going down hill for awhile, haven't been ordering as frequently. It started with burnt pizza's and my wife being told that "she's too picky". The owner did make it right after seeing the pictures, but it's the hassle while you're trying to feed people that makes the juice not worth the squeeze. I can't remember if that location was open when we moved here 20 years ago, but if they were, that's how long we've been consistent customers. What happened tonight was unacceptable, won't ever go back, you can't trust them after an experience like this. I've seen employees, even owners, come, and go. Mark has been there a long time, I was ordering from them long before Mark was there. He's seen my eldest grow from a young child, to a man. While I'm here, I'll say that Mark is great. Haven't seen him in a while, not sure if he's still there...
Anyhow. Kids were hungry (yup, still have little ones), said they wanted Z-Pizza, so I told them to order it and I'd go pick it up. Some time passed and I was going to leave to pick up, but my son said that he called and they weren't answering. I called a 2-3 times, no answer, so I told the kids that they might be busy and I'd try to go order in person. It was late, but it wasn't too late when my kid was calling. I dove there with one of my sons...
The place was already cleaned up, the 2 employees ready to go. Unusual for a Saturday night, nobody's ordering Pizza?!
I explained that we had been calling, no answer, and wanted to order a pizza. The guy attending the register said "we're closing soon, not making anymore pizza". It was clear that they had zero intention of making a pizza, so I asked why they were closed at 8:40... he just shrugged. So, I left frustrated. When I was getting into my car, I could see one of them clearly pointing, and laughing at my son, and I. So, I walked back in and asked why he was laughing. He said "I don't have to tell you that". I asked him name, he said "I'm not telling you that". I let him know that he didn't have to, the owner would know who was working that night, my description would be enough. Then he said that he was talking to a guy sitting at a table. Again, I asked him "what was so funny", he didn't speak, so asked the man seated. That man said "nothing, he knocked on the (partition) glass laughing, I don't know". I asked the guy at the register for his name, no response. Went and spent my money somewhere else.
Quiet on a Saturday, closing early, very telling. You just lost another customer, you can close at 8:30 now... make it 8, better yet, 7:30, you want to make sure that those two guys aren't too busy selling pizza for them to leave on the dot.
Saturday, May 9'th, 2026. Calling before 8:40, showed up at 8:50, no service. Change your hours and turn your "Open" sign off if you don't want business. (Pic of "Open" sign lit for fun).
Cashier guy was ~5'9", goatee. The other guy was ~5'4", shaven, shaved head (stubble).
You get Zero Stars. After 20 years, never going back. In a way, thankful. One of the pizza's I was going to order was to be Gluten Free (one has Celiac Disease). My son said his Gluten Free from the new place was way better.
Edit: "juice" had unintentionally been autocorrected to "nice". Fixed. read more