My boyfriend and I ordered two soup flights and received our soups in containers the size of a side of guac at Chipotle (photos attached). Complete rip off. How is that even the normal portion option??? Added a salad (that was also pretty small) and the order total was $29. The biggest thing was the side of French bread. The worker in-store also set the bag down on the counter and walked away instead of handing it to us when we went to grab it. Kinda rude. Will not be returning EVER. read more

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It was a cold and rainy day... Isn't that always how a good bowl of soup starts out? So I had brought a sandwich for lunch but it was indeed raining outside and I wanted soup. As the good Yelper that I am, I quickly searched soup and to my delight Zoup was close by!! The fact that you can taste the soups probably irritates the heck out of the workers! They need to hire someone just for that! Lolol Anywho, I tasted the lobster, alligator and chicken pot pie and just walked back and forth because this really made it worse. I felt my stomach saying get at least two but I also wanted a sandwich. Yes, I know I had brought a sandwich but I wanted this sandwich. The turkey sandwich, no tomato. I end up with the lobster bisque and I'm happy. I'm just happy. I don't necessarily need it to rain again to go back and get that Alligator soup but I'm hoping for rain soon to have a reason. read more

The food was really good and fresh here. The funny thing is that I haven't been in here for a number of years because Panera is my go to for salad and/or soup and sandwiches and today Panera was backed up with orders so I walked across the street to Zoup! PLEASE don't overlook this tasty option for a quick and delicious meal. The place was clean and airy inside. Did you know that they will give you a sample of any of the fresh soups they have? Did you know that they give you a good size chunk of fresh bread with your meal? Oh Yes they do! I had a Cuban sandwich and a cup (small bowl) of the spicy chicken enchilada soup and a huge chunk of fresh bread. DELICIOUS! IMO, Better than Panera! One last thing I want to mention is the service and the people working there were so nice and friendly. read more

Idk what these Karen's are talking about! I've been coming here for YEARS, and I never once had a bad bowl of ZOUP!!! It is more expensive than Campbell's? Duh! Yes it is, because it's BETTER than Campbell's! And you could always cook some food at home. The staff has ALWAYS been super friendly, and the portions are just right! Bread is always fresh, and the Lobster Bisque is PHENOMENAL! Huge chunks of lobster always lurk in the creamy goodness! Now I want some Zoup! I'm going on here right now seeing as it's legit a mile or two from my house! I'll wait to finish this after I get my ZOUP! After my Zoup....so I walked in, was greeted IMMEDIATELY, and they gave my kiddo some free goldfish crackers! Zoup was PERFECTION!!!! So I fully recommend this location!!! read more

Love this place! The kids ask to come here all the time now. So many options that will always hit the spot - summer or winter. Friendly staff, clean place, quick service. read more

I love this restaurant they are very fast and they also will let you sample there soup you can be sure what you want they also have Vegetarian chili and the sandwiches are excellent at a good price read more

This was my first time here. I thought their fiesta chicken salad looked good online. I was looking fir something quick but not fast food. I ordered a full size salad . It was not large at all for $10 and hardly any chicken or toppings on top. It came with a small dry piece of bread. I was dissatisfied and will not be returning. read more

Tasted really good but definitely tiny portions for the cost. I ordered through Uber eats and spent more than $20 ($30 with delivery and tip) on a salad and a grain bowl that were super small for the price. read more

Good soup selection.....very tasty but Super pricey. Large chicken noodle soup was 16.00.

I dont understand why people gave this place such a low rating. I mean what do people expect from a soup and salad place ? Its fast food soup & salad style. I mean I understand that everyone has their own opinion, but it wasnt that bad tbh. This place is a great place to go for lunch. Its quick, easy, and very tasty. The staff was very friendly and gave great detailed recommendations. I got the chicken pot pie soup with sour dough bread. I loved how it has the pie crust on top. Totally recommended. All in all hit it up! Its good, fast, and convenient. Did I mention you can sample all the soups you want until you find one to your liking?? + in my book! read more

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Good food. Was slightly disappointed at the amount. I got the Grill cheese and tomato soup dipper. Staff was not enthusiastic about the service. read more

I love bringing my mom to this place for lunch or dinner. Good, healthy and gluten free options! Nick and the others are always so nice. We appreciate you! read more

Always good food whenever we eat there. The chicken sandwich is great and any soup I've had

So, look...Zoup! Is not a bad place...BUT...do not get the new Mac and cheese....it wasn't bad. But the portion size was so small...do not get!! $8.75...a terrible value. read more

Had a great lunch here today! This is counter service ordering with a selection of 12 rotating soups daily. They will give you samples before you order. Today I had the crab bisque with the Sonoma salad and it came with a fresh tasting roll. All were delicious. The service was friendly and quick and after we finished one of the guys came out and cleared our trays. The place was very clean and the atmosphere pleasant. This is a great lunch spot or dinner take out! read more

Zoup! Eatery - 2:40 on a Friday - Salad Near Me - Mentor, Ohio

This place is like a poor imitation of Panera. The concept is fine, but the execution just doesn't do it. I had a soup and sandwich, my wife had soup and salad, and none of it was particularly good - mediocre at best. Even the bread was barely eatable. I won't be back. If you are smart, "No Zoup for You!" read more

We found this by accident. It is a faster version of panera but with concentration on soup rather than bakery. I thought my soup was great. The sandwich was OK. I would go again if I saw another Zoup. read more

This was a really great restaurant. I had the lobster bisque and it was delicious. I got it with a turkey sandwich and the meal also came with a roll of bread. It was a good amount of food for the price and everything was delicious! I love that you can try all the soups before you buy. read more

Not at all impressed with portions for the overcharged price at Zoup. I recommend the "mom and pop" owned Wrap Shack on 306 (across from Kirtland High School) has more fresh overstuffed wraps and big salads for reasonable prices along with soups of the day. While $4.99 for the soups, you can tell it is home made and a huge portion to fill you up... downfall is you need to call to see what the soups of the day are. read more

I tried Zoup in Mentor today. Don't be fooled by the name, there is absolutely nothing special about their soups or their sandwiches. Overall it felt like a fast food joint minus the drive-thru(which is probably a good thing, let's not eat soup in our cars, people). I feel like I've had just as good(not to mention cheaper.... much cheaper) lunches by microwaving a can of Campbell's(or Progresso if you're feeling fancy). The soup was mediocre and not worth the wallet-gouging price they were asking. They certainly don't claim it anywhere but it's obvious that nothing about their soups is "fresh". I would wager that it boils down to(get it? "boils down"?) shipped-in cans of whatever that might have been prepared 24 hours ago(if we're lucky) soup that gets reheated in the restaurant. The 'sandwich' was even worse. How a place can so exquisitely ruin a grilled cheese sandwich is beyond me. It tasted (and looked) like it had been microwaved or cooked under heat lamps. All I wanted was a grilled cheese and tomato soup. Zoup did not deliver a tasty meal and it certainly was not worth eight bucks. I would not go here again. read more

I actually am a fan of Zoup. I think that at this location the soup is really good. The Salads.. not quite as good. But the soup is great. They have lots of different options and the bread bowls were awesome too. I love that they let you sample the soup! read more

Lobster Bisque. That is all that needs to be said. Get it. NOW. It's beyond delicious. I'm shocked by some of the poor reviews. Look, this place is fast/casual not a fancy place at all. In my experience, I find that if you get the SOUP (zoup!) then you can't go wrong. Plus you get to sample ANYTHING before you order. If you don't like the taste on those, you only have yourself to blame. read more

I like their soup! It is so nice to be able to try the tastes too. Service is fine, as stuff is very friendly. Only they may not be very good at busy time. The regular service gets clumsy with luck of communication between workers. But they always tries to make it up right if something goes wrong especially for customers. Someone compared with Panera but two are totally different stores. One is more driven to bakery and the other is more for soup. I like both of them in different occasions. read more

Great place to get soup/salads. They have rotating soups every day and are very good. I also love that they let you sample before you buy.

We finished a race at the Farmpark yesterday and Zoup was generously giving away beef and barley and also 7 bean soup. They were both tasty and Great harvest bread donated rolls to dip. Great event and now we're anxious to try out the restaurant. My wife likes broccoli cheddar in a bread bowl, so stay tuned.... read more

This place is awesome, clean location and as soon as you enter the workers are friendly as willing to give you samples of soups. The soup is warm and flavorful, definitely going to be a game changer during the colder months. I also had a sandwich, while sandwiches are better down the plaza at Panera they aren't something you'll dislike. read more

I know the restaurant concept and usually enjoy the soup variety. When I walked into this one at dinner time, one table was occupied-red flag! The cheerful young lady asked if I wanted to taste the soups, so I looked at them to see which ones were available. What I saw was crusty, unstirred sludge-nothing looked hot or even safely edible. I walked out, and until they come up to standards, you should, too! read more

This is a great restaurant for a bowl of soup. The interior is modern and clean, with plenty of seating. They have approximately 100 kinds of soup which are rotated weekly. You can sample any soups that you like, which is a great way to decide your favorite before you make a purchase. This week's choices included Lobster Bisque (very tasty with chunks of meat), a creamy chicken wild rice medley (loaded with meat and veggies and rice), chicken dumpling (small dumplings but a pleasing flavor), and macaroni and cheese soup (very rich and cheesy-packed with noodles). There are 4 different sizes of soup sure to fit the appetites of everyone from young children to starving teens to weight conscious adults. Each soup comes with your choice of sour dough, wheat, or a French bread roll. The rolls are fresh and have a nice crusty outside. Other soups that sounded interesting today included a sirloin chili soup and seafood chowder. They also offer a selection of sandwiches and salads. Both times I have been here the staff have been friendly and polite. This is definitely a spot I'll be returning to soon. read more

Zoup! Eatery - Macaroni and cheese soup with roll. - Salad Near Me - Mentor, Ohio

Tried this place for the 1st time today and it was pretty good. I ordered the shrimp asparagus dill soup and a turkey club. Im going back soon, everything was fresh and the soup just came out. I also like how you can taste any soup before you buy to see what you like. You get a fresh bun with soups and salads also. The staff was nice, the place was very clean so im going to add this to my places to get food. read more

This place has gone down hill! Used to be my favorite place but horrible service, horrible tasting food and over priced. I don't know what happened to this place but I will not be coming back to zoup every again! read more

Zouped! Couldn't wait to go there mostly b/c of the gluten free offerings. Had the tomato soup-and selected a salad. The very nice young man at the counter was aware of gluten issues then the girl put FLOUR tortillas on my salad. Employees need more training if you are offering these kind of specialties. The soup was less than good, the salad was like something out of a vending machine. Very awful. And I got hardly any change from my $10 bill. My companion had tomato soup and toasted cheese. Vending machine quality as well, maybe. They upsized my soup for a 99 cent fee without even asking, so I ended up with alot of bad soup. Don't waste your hard earned money for mediocre food. We both had diarrhea and gassy stomachs all night. (Gluten free????) read more

I have been to the Zoup in Mentor 7 times since it opened in October 2012. I have tried the lobster bisque, the Italian weeding soup and the chicken potpie. All of them were fantastic with my favorite being the lobster bisque! I have also had the southwest turkey and the turkey club sandwiches as well. They are both delicious and just the right size to the soup. I always ask them to add lettuce to my sandwich, which the friendly staff is happy to do. The service is very good and has improved a great deal since the first couple of months it opened! The restaurant itself is kept very clean and provides a great atmosphere to eat. I look forward to many more good meals at Zoup! read more

Got to Zoup about 6:30pm. Place was empty. Ordered the Spicy Crab and Rice soup. No rice in the soup. Sourdough roll was underbaked and doughy. My companion wanted a cup of one soup on the menu and had to settle for another because all they had of the first soup was a tasting sample. Same issue with the bread. What a shame that they have fallen so far. read more

My wife and I tried out Zoup today for lunch which we were excited about trying since it just opened. It was a toss up on either trying this place out or going to the good old tried and true Panera's, also in Points East Plaza. We both tried the soup and sandwich combo for $8 a head. Add another $2 for a drink and tax, your up to $12 per person for "fast casual". You can eat at any sit down restaurant for lunch for that type of money which is why I think Zoup is way out of its value proposition. I had the chic and dumpling soup which was basically Campbell's out of a can, good but nothing special. The sourdough bread which comes with it tasted like someone having fun with a box of bisquick, dense and tasteless. I also had the southwestern Turkey sandwich which consisted of three pieces of razor thin turkey, pepper jack cheese, and a tomato on a roll. My wife had a salad and chic fajita soup which was broth, tortilla strips, and so much cheese it was pretty much un-eatable. If this place charged $5 or $6 for a combo with a drink included, it probably would not be bad for the money but for this much, I will go to Panera all day long or go to a normal sit down restaurant. R.I.P Zoup. With your rich prices, I think your days are numbered. Meanwhile, I don't think the folks over at Panera are too worried about you taking much of any market share. read more

This is an overpriced place that sucks. Cheddar broccoli soup was terrible. Tasted old and I paid 3 times what it should have cost me. At Bob Evans you could get a whole quart of soup for less than what they charge for a cup at this place and it would taste better. McDonalds soup (when in season) is also better. Wont be back. Warn your friends. read more

Spent all last winter looking for good takeout soup in Mentor - and with Zoup here now I'm now totally thrilled. Have eaten @ Zoup 4 times since their recent opening. I've tried multiple soups, a couple sandwiches and a Cobb salad. The combo sizes for soup and salad or soup and sandwich are very filling and reasonably priced for the quality. Fresh tasty ingredients in the Cobb salad. Soups were better than expected and am really looking forward to trying many varieties. Co-workers have all been raving too! Zoup is a wonderful option for a quick, reasonable and quality meal out. Great takeout options for lunch! Excellent for the price. read more

Please don't waste your money here. My husband and I each ordered soup and salad, all of which were nearly inedible! The chicken Greek wrap had a strange taste and the soups were so salty that we could only eat a few bites. We spent nearly $30 and ended up throwing nearly all of it in the trash. read more

A $7.75 bowl of soup? I can get meals at a number of places in Mentor for under 10 bucks that would include soup as good as theirs. On top of that, the bowls have very high bottoms on them so as to make you think you're getting a lot more soup than you think. Go to Wendy's and get the chili..... you'll get a good meal and have a lot of cash left in your wallet. I had the lobster bisque and it was good, but I can get better at nice local seafood restaurants for a lot less money, but then again, I don't spend $4 for a cup of coffee at Starbucks either. read more

Tried Zoup! for the first time today... I must say, the service was out of this world!! We were greeted as soon as we walked through the door! They give you the option to try every soup they have to offer before deciding which one to eat. The sandwiches were also delicious! I strongly recommend the Loaded Baked Potato soup and the Chicken Toscana sandwich. You won't be disappointed, I promise! Very clean and extremely friendly. Kudos Zoup! read more

I have been to this location several times with my family and we always enjoy the soup selection, quality of the food, excellent service and comfortable eating area. I usually try a different soup each time and my wife loves the lobster bisque and the kids switch back and forth between their favorites as well as try new ones that are featured. I would recommend Zoup to anyone looking for a great bowl of Soup! read more