I looked at reviews before I picked Zutra and I definitely made the right choice. Excellent…read moreservices and very communicative. They even check in before holidays to make sure I'll be available for pickup and swapping bottles. It's super easy to just text them rather than picking up the phone and waiting on hold to talk to someone. Customer service is phenomenal.

Great Communication and easy to understand. If I do switch companies, this is definitely one I'm…read morekeeping in my file!

After a nightmarish experience with the Primo/Sparkletts merger we found Pure Waterfall. So glad we…read moredid! Responsive and professional. Everything Primo isn't!

It's been over 10 years. My family has been using this company for our water service. The quality…read moreis nothing short of amazing. What I appreciate most about this company is the fact that the owner himself takes pride of the quality of the water. The employees are super nice and very accommodating. We tried a different water delivery service out of curiosity to see if there was a difference after the first week we canceled our service and went right back to pure waterfall. If you're looking for a company that takes pride in their filtration system and maintenance, try this company out.

I used Phresh Waters over a year now I have to go to hospital for several surgeries complicated by…read moremy piralysis and seizures, Phresh Waters staff have been fantastic in the office. The ones I communicated with. The drivers have been exceptional, especially Miguel, but they've all been great. The most important thing to put in your body great water. I do believe Phresh Waters is the best and I get the glass jugs. I've compared them to all the water is the best and the staff is the best. The drivers are exceptional, every single one I've encountered. Other companies not as accommodating. They have been great from day 1 o

I'm still recoiling in horror as I write this…read more We've been using Phresh for alkaline water delivery for about 3 months and have enjoyed the convenience. But while my husband and I were changing out an empty 5-gallon bottle, we noticed a white, thumb-sized fleck floating at the bottom. At first I assumed it was just a piece of plastic from the cap, so we emptied the bottle to check. To my absolute horror, it was a slug. We had been drinking water from that bottle for the past week with a SLUG floating in it. I gagged immediately. It was absolutely disgusting and alarming. Another reviewer mentioned finding a paintbrush and pencil at the bottom of their bottle, and I wish I found that than this. How sanitary is their bottling and quality control process if a slug can end up inside a sealed bottle unnoticed? I'm still sick over it. I wish I had taken a picture, but I was so disgusted that I immediately dumped it down the sink. Going to refill my own water from now on, at least I can see the cleanliness with my own eyes that way.

Never had problems until April 2025. For 10 years service has been good. Now we have missed…read moredeliveries and I can't get in touch with customer service. I'm put on hold for an hour after I tell them I'm not a new customer and the system cannot find my account. Now our machine is not working properly, so we can't use the little bit of water left. After 43 minutes of waiting today, I spoke with a very rude Maz of customer service who told me they have gone through a system upgrade and my April 17 delivery would now be May 9 and I would need to request a credit for the previous month. She also told me to use my time while waiting online to multitask and use a different phone for conference calls. This is not ethical. I will be reaching out to Costco Senior Buying Team whom I have the account through to let them know how their members are being treated.

This service is not good. I am not satisfied. I only had one delivery this month of 4 bottles of…read morewater and their billing is ridiculous. I am canceling and I don't recommend this company to anyone.

I just wanted to let you know this is a REAL genuine review and that I wanted to wait a bit before…read morejumping the gun and giving them a great review right away( believe me it's been tough, they are so great). It's been about 9 months since I've been dealing with them, and it's safe to say I have a pretty good idea on how they do business and treat their customers. First off, the owner I think, King his name, flipping WONDERFUL! My first couple of deliveries came from him and it's just great ! Always on time, and whenever I had an issue, whether it be with the cooler , or with the bottle, he would remedy the issue right away!( +1 for customer service). Plus on occasion, I'd get free bottle here and there. Second, compared to other big name companies, their pricing is honestly pretty competitive, plus it makes me feel better knowing that I'm supporting and "mom and pop" company. Third, prior to subscribing to them, I used to reuse my same bottle and go refill it myself at whichever local water store I came across. Aside from being lazy to continue picking up the water myself, one day when I removed my bottle, I peaked in my cooler and noticed that there was green nasty MOSS growing in there ! A cooler that I've only had for about 2-3months ! So all this time I've been drinking moss water ! Which leads me to my point.. I read somewhere online that the local water shops don't really clean their filters or whatever , which is why the moss grow...well.. I've been with Privé for 9 months now and my cooler is still squeaky clean !! ( first cooler got replaced almost right away , probably a defect with that one, but I've been using my second cooler ever since with no issues !) All in all, great damn company . Water tastes like clean filtered water, but I mainly am subscribed with them because of their customer service !! FIVE STARS !!!

Great product and service. Delivery is always on time and if you need more water you can always…read morerequest more and they bring it right away. Great service, could not be happier. Thank you Prive water

Well, we dumped the giant conglomerate (booooo) and found Urban Oasis here on Yelp. So far, we are…read moresuper happy with their service and their water. When I've needed to call they are overly, in a good way, helpful and I appreciate that. They even return phone calls!!!!!! I'm hoping for a long business relationship.

I had been a paying customer in good standing with Urban Oasis, and my only "issue" was that I…read moredidn't consume water fast enough for their delivery schedule. Instead of water delivery being a convenience, it became something I had to actively manage -- tracking bottle counts, timing usage, and adjusting my routine just to stay within their service structure. That completely defeats the purpose of having water delivered in the first place. I had a large amount of water on site that I had already paid for, but because my usage didn't align with their internal turnover expectations, they chose to discontinue service. There were no payment problems, no missed deliveries, no disputes -- just a mismatch between how quickly they wanted bottles cycled and how a normal person actually uses water. A customer's life shouldn't have to revolve around a company's bottle logistics. Service should adapt to real usage, not require customers to restructure their routines to fit a rigid delivery model. Dumped by a water delivery company? Yes. If you go with this company, understand that flexibility is very limited, and if your consumption pattern doesn't match their system, you may be pushed out -- even if you're a reliable paying customer.

We've used them for home delivery of alkalinized water--which much I prefer the taste of--for over…read morea year now. (Instead of regularly hauling cases home from TraderJoe's every few weeks.) It's a bit frustrating that their website is more informative than interactive, but response to email has very prompt and efficient the few times I've had a question or needed to do something like change the credit card on file. Great water, great service, reasonable price.

Jack and PW stepped up when Primo imploded and didn't deliver any water for a month. My new cooler…read moreand water bottles were at my door the next day. If I need a refill I just call or text them. Amazing service and an amazing company.

Estella is AMAZING!!!! She takes care of my account every time and is so professional. We love the…read moreAlice Water at my residence for my family as well as at the office for our employees. I always know I'm in the company of friends when I see the AliveWater jugs. God bless! Thank you!

This is literal tap water. It's from opal springs in Oregon which is tap water. They pay 3¢ a…read moregallon and charge $10 a gallon. It's a scam. Huge scam.

Staff is always very helpful. They fill your water jugs/gallons quickly…read more There are carts available if you are filling multiple jugs. They have 2 parking spots reserved for their customers. But they are also many other available spots in this plaza. 1 gallon is currently .50

Amazing customer service and the best water in Glendale. The staff is always friendly and helpful,…read moreand the place is clean and well organized. They also have a great selection of snacks and lots of other good items to choose from. Highly recommend stopping by if you're in the area!