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    ZIPS Cleaners

    2.6 (26 reviews)
    Closed 7:00 am - 7:00 pm
    Updated 1 month ago

    Services - ZIPS Cleaners

    Dry cleaning

    Stain treatment

    ZIPS Cleaners Photos

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    Stains everywhere

    DO NOT GO TO THIS LOCATION!! Trust me, save yourself some time & money! They messed several of my Polo shirts. To make matters worse, the mgr told me that I might have put the stains on my shirt!! WTF?? Plus, you still have to iron your clothes after you pick them up!! But when you come back & ask them to fix them, they get an attitude with you! They won't get another $1 from me! The funny thing is, I have to come here one last time to pick up my shirts that I just brought back for the 3rd time for a REDO, because they put a bunch of stains on my shirts! Would have given 0 stars if I could for the mgr attitude!! UPDATE, I ADDED PHOTOS!!

    Gavata S.

    White dress I picked up is on the outside of the rest of my dry cleaning DESTROYED. And there's no manager in at 8am to discuss this with.

    Jacqueline T.

    I would not come here if I did not have to. Once I am able to get my own stuff to press my uniforms myself I promise you I will not. The customer service is lacking. In the morning the staff is amazing but the afternoon staff are Spanish women and they are very rude. Now all Spanish women aren't rude. But these women OMG. It takes so much out of me. I will leave my uniforms for until the next day to not have to deal with them. The professionalism is lacking. I spoke with the GM Justin and he did NOTHING. I explained to him and he even heard the women his employee the way she was speaking to me what did he do nothing. I know he did nothing because she continues to be nasty when I come into the cleaners. THE MORNING STAFF IS AMAZING. THE PROBLEM IS THE EVENING STAFF!

    Damaged white dress

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    3 months ago

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    Kathleen R.

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    7 months ago

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    Kathleen R.

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    2 months ago

    Way too expensive for 3 pieces $88. one suit and a button on a pair of jeans. Never again will I ever go back there.

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    Kathleen R.

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    5 months ago

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    Kathleen R.

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    4 months ago

    Thank you for the opportunity. I took my coat to Zip's Cleaner to have my zipper replace. And you did an amazing job.

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    Kathleen R.

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    1 year ago

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    1 year ago

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    8 months ago

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    2 years ago

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    Kathleen R.

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    1 year ago

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    Kathleen R.

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    2 years ago

    Reasonable prices!!! Jackets came out looking brand new!!!! Just all around amazing job

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    1 year ago

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    1 year ago

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    4 years ago

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    6 years ago

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    3 years ago

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    5 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    Rinse

    Rinse

    3.8
    (139 reviews)
    $$

    Great communication, excellent pick up service, drop-off is a breeze!…read moreLaundry is perfectly folded and had a clean, light scent.

    Lost half my clothes the first time using this service. Just got off the phone with "customer…read moreservice" and their solution is for me to file a claim where I send them pictures of my missing items. I don't know about you, but I don't have pictures of my socks and bras. And I don't make it a habit of taking pictures of the clothes in my hamper. When pressed, she said the company has photos they can use to find my items. If a representative bothers to respond to this review, don't believe anything they have to say about this being an anomaly. My clothes were delivered last night, yet when I texted customer service about my missing items, I got this form response: "Hi Crystal - I'm so sorry to hear about the issue with your order. To help us assess and resolve quickly, we'll need a bit more information. If your order was delivered in the last 14 days, please complete our simple claims form here: www.rinse.com/customers/claim. Please include: 1) Photos of the items 2) A link to where the item (or comparable) can be purchased online. If it has been more than 14 days, you can send this information here and we'll open a claim for you. Thank you - we're here to help." So you lose people's clothes often enough to have a canned response ready??? Do NOT use these people. I don't know where to begin replacing these items. I'm so glad I didn't let them dry clean my custom-made items. My next stop is the Better Business Bureau. Rinse should not be in business. Shame on you.

    ZIPS Cleaners

    ZIPS Cleaners

    2.1
    (69 reviews)
    $

    On April 3, 2026, I received a brand new dress from Amazon that I purchased for an upcoming event…read more The dress was red, black, and white, and still had the original tags attached. Because it arrived tightly packaged and wrinkled, I took it to the ZIPS Dry Cleaners on Saint Barnabas Road simply to have it cleaned and pressed before wearing it for the first time. When I picked up my clothing order, I did not immediately realize that the belt to my dress was missing. Unfortunately, I discovered this while getting dressed to attend an event, therefore I was unable to return to the store right away. During my next visit to ZIPS, I brought the issue to the attention of the manager. To her credit, she initially appeared concerned. She searched for the belt personally, reviewed camera footage, and informed me that she had seen the belt on the footage but would have to look at the various cameras to try to trace it, but believed it may have accidentally been picked up by another store that also processes garments through their location. She assured me she would call me back with an update. That call never came. When I returned again to pick up the order I had dropped off when I initially spoke to her, I followed up with the manager myself. Once again, I was told that she had not yet heard back from the other stores but promised she would contact me. Again, there was no follow-up communication whatsoever. Yesterday, while dropping off another load of clothes, I asked about the status of my belt yet again. This time, the manager admitted that it appeared my belt had likely been given to another customer. The solution offered to me for losing part of my brand new dress was a $15 credit on my ZIPS account. The issue is not simply about the monetary value. The dress cost me $40.99 plus shipping and handling, was brand new, and is essentially unwearable without the matching belt. I cannot return it to Amazon after this amount of time and claim it arrived incomplete because it did not. ZIPS lost part of my garment through negligence. What has made this experience even more upsetting is the complete lack of accountability, urgency, professionalism, and communication throughout the process. I had to repeatedly initiate every follow-up conversation myself. No one ever proactively contacted me despite multiple promises to do so. Before leaving the store yesterday, I requested the corporate office information because I felt this matter deserved escalation. I was told the information was listed on the receipt. However, as someone who works in technology, I could clearly see that the email provided was simply the local store email with the store number parsed within the email address, not actual corporate contact information. I purchased a home in this area a little over a year ago and truly hoped I had found a reliable, affordable dry cleaner that I could continue supporting long term. Instead, this experience has left me deeply disappointed and honestly concerned about trusting ZIPS with higher-value garments in the future. If a simple missing belt is handled with this level of indifference and poor communication, it raises serious concerns about how customer property is valued and protected overall. This entire experience has been frustrating, disheartening, and unacceptable. I hope that corporate sees my review and reach out to me. If I would have seen that bad communication and losing or destroying things were a trend of this location (per the reviews I just read) I would have NEVER trusted them.

    Colors bled on shirts. All stains were not taken out. Could've done a better job. Some clothing…read morecame in one way and left worse than going in.

    Best Tailoring & Dry Cleaning

    Best Tailoring & Dry Cleaning

    3.5
    (87 reviews)
    $$

    WORST TAILORING EXPERIENCE OF MY LIFE DO NOT GO HERE!!!…read more I brought multiple clothing items in for alterations on May 12, including an expensive dress. I returned on May 19 to pick them up as instructed and was told the alterations were not finished. I was then told to come back again later that week, only for the work to still not be completed. On May 27, I was finally able to pick up only half of my clothing and was still required to pay for all alterations -- including work that had not even been completed yet. The worst part was the damage done to my dress. The alterations were done so poorly that the dress is no longer wearable. I took it to another alterations professional who told me the damage is likely not fixable. When I returned to show the issues and ask for a refund, I was told it was "not their fault" and refused any resolution even after trying the dress on in front of them and showing how much it impacted the fit of the dress (one side has a huge gap exposing the bra...!!!) They also held on to the other 2 articles of clothing and insisted they still tailor them. Refusing to give me a refund or my property back. When I finally returned to get them, they work they had done was sloppy and the shoulders still did not fit. One piece they did not even do the work that was paid for (adding on additional buttons), but they did hem the shoulders too tight for me to wear. All and all I am out the $115 i spent on alterations, and now have not 1 not 2 but 3 pieces of unwearable clothing. I will be taking them to another alterations place but have already been warned that the damage might be too much to fix. I would strongly caution others before trusting this business with valuable clothing. My dress is destroyed and I am out hundreds of dollars on damaged clothes and services not rendered as agreed. I have never written a bad review in my life, if i could give this place 0 stars I would.

    They ruined my brand new Hermès silk tie and refused to do anything about it and make it right. I…read morehad dropped a bit of oil on the tip of the tie and only needed that cleaned. Horrible service and attitude. The fibers from the silk are now all coming out of all parts of the tie. Stay away from this horrible quality establishment.

    ZIPS Cleaners - dryclean - Updated July 2026

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