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    ZIPS Cleaners

    2.5 (25 reviews)
    Open 7:00 am - 7:00 pm

    Services - ZIPS Cleaners

    Dry cleaning

    Stain treatment

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    Stains everywhere

    DO NOT GO TO THIS LOCATION!! Trust me, save yourself some time & money! They messed several of my Polo shirts. To make matters worse, the mgr told me that I might have put the stains on my shirt!! WTF?? Plus, you still have to iron your clothes after you pick them up!! But when you come back & ask them to fix them, they get an attitude with you! They won't get another $1 from me! The funny thing is, I have to come here one last time to pick up my shirts that I just brought back for the 3rd time for a REDO, because they put a bunch of stains on my shirts! Would have given 0 stars if I could for the mgr attitude!! UPDATE, I ADDED PHOTOS!!

    Gavata S.

    White dress I picked up is on the outside of the rest of my dry cleaning DESTROYED. And there's no manager in at 8am to discuss this with.

    Jacqueline T.

    I would not come here if I did not have to. Once I am able to get my own stuff to press my uniforms myself I promise you I will not. The customer service is lacking. In the morning the staff is amazing but the afternoon staff are Spanish women and they are very rude. Now all Spanish women aren't rude. But these women OMG. It takes so much out of me. I will leave my uniforms for until the next day to not have to deal with them. The professionalism is lacking. I spoke with the GM Justin and he did NOTHING. I explained to him and he even heard the women his employee the way she was speaking to me what did he do nothing. I know he did nothing because she continues to be nasty when I come into the cleaners. THE MORNING STAFF IS AMAZING. THE PROBLEM IS THE EVENING STAFF!

    Damaged white dress

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    28 days ago

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    Kathleen R.

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    5 months ago

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    Kathleen R.

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    2 days ago

    Way too expensive for 3 pieces $88. one suit and a button on a pair of jeans. Never again will I ever go back there.

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    3 months ago

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    Kathleen R.

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    2 months ago

    Thank you for the opportunity. I took my coat to Zip's Cleaner to have my zipper replace. And you did an amazing job.

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    Kathleen R.

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    10 months ago

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    10 months ago

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    6 months ago

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    2 years ago

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    Kathleen R.

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    1 year ago

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    Kathleen R.

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    2 years ago

    Reasonable prices!!! Jackets came out looking brand new!!!! Just all around amazing job

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    11 months ago

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    1 year ago

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    3 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    6 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    ZIPS Cleaners

    ZIPS Cleaners

    (69 reviews)

    $

    Milak is the bomb. He works very hard to get you in and out of the line quickly. Late on Saturdays…read morethe line can be very long, this young man does everything possible to make the wait time painless. Heads up Malik for his speed and effort to make it work. Jaime, Malik is an assess to your business.

    On April 3, 2026, I received a brand new dress from Amazon that I purchased for an upcoming event…read more The dress was red, black, and white, and still had the original tags attached. Because it arrived tightly packaged and wrinkled, I took it to the ZIPS Dry Cleaners on Saint Barnabas Road simply to have it cleaned and pressed before wearing it for the first time. When I picked up my clothing order, I did not immediately realize that the belt to my dress was missing. Unfortunately, I discovered this while getting dressed to attend an event, therefore I was unable to return to the store right away. During my next visit to ZIPS, I brought the issue to the attention of the manager. To her credit, she initially appeared concerned. She searched for the belt personally, reviewed camera footage, and informed me that she had seen the belt on the footage but would have to look at the various cameras to try to trace it, but believed it may have accidentally been picked up by another store that also processes garments through their location. She assured me she would call me back with an update. That call never came. When I returned again to pick up the order I had dropped off when I initially spoke to her, I followed up with the manager myself. Once again, I was told that she had not yet heard back from the other stores but promised she would contact me. Again, there was no follow-up communication whatsoever. Yesterday, while dropping off another load of clothes, I asked about the status of my belt yet again. This time, the manager admitted that it appeared my belt had likely been given to another customer. The solution offered to me for losing part of my brand new dress was a $15 credit on my ZIPS account. The issue is not simply about the monetary value. The dress cost me $40.99 plus shipping and handling, was brand new, and is essentially unwearable without the matching belt. I cannot return it to Amazon after this amount of time and claim it arrived incomplete because it did not. ZIPS lost part of my garment through negligence. What has made this experience even more upsetting is the complete lack of accountability, urgency, professionalism, and communication throughout the process. I had to repeatedly initiate every follow-up conversation myself. No one ever proactively contacted me despite multiple promises to do so. Before leaving the store yesterday, I requested the corporate office information because I felt this matter deserved escalation. I was told the information was listed on the receipt. However, as someone who works in technology, I could clearly see that the email provided was simply the local store email with the store number parsed within the email address, not actual corporate contact information. I purchased a home in this area a little over a year ago and truly hoped I had found a reliable, affordable dry cleaner that I could continue supporting long term. Instead, this experience has left me deeply disappointed and honestly concerned about trusting ZIPS with higher-value garments in the future. If a simple missing belt is handled with this level of indifference and poor communication, it raises serious concerns about how customer property is valued and protected overall. This entire experience has been frustrating, disheartening, and unacceptable. I hope that corporate sees my review and reach out to me. If I would have seen that bad communication and losing or destroying things were a trend of this location (per the reviews I just read) I would have NEVER trusted them.

    Best Tailoring & Dry Cleaning - Sue taking care of me on the spot

    Best Tailoring & Dry Cleaning

    (86 reviews)

    $$

    Capitol Hill

    So kind and very good conversation with the lady who owns the place . I needed my ROTC pants fixed…read morefor Monday and she totally saved the day .Because of her I will have a good grade and pants that really fit me. Totally recommend this place !!! -mecca Camille-

    I had a dress for a wedding that I needed slightly hemmed and taken in slightly at the bust. I…read moreasked if it could be done in two weeks and they said they could get it done in less than one. When I hadn't heard from them in a week and a half, I called and they told me it would be ready in the next few days (I called on a Friday, they told me it'd be ready Tuesday or Wednesday but they'd call me). Still not having heard from them by that Friday morning, I went in person and my dress wasn't ready but they told me it'd be ready by 1 pm. I came back later in the afternoon, and they didn't hem the dress at all and had taken the bust in far more than we had previously discusses, so much so that I couldn't zip the dress. They told me that they would fix it and to come back at 5 pm. When I came back at 5, I ended up waiting for about 20-30 minutes for the to finish the dress. the bust now sits awkwardly and feels too tight and the work is sloppy on the hem with many loose threads. When I said that I felt that the bust was too tight, I was told that "maybe it was because I had gained some weight." Overall, this was probably the worst experience I've ever had in customer service, and I will not be coming back.

    ZIPS Cleaners - dryclean - Updated May 2026

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