I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

So I asked for a cost for some services and the response was bring it in. We charge like $200 an…read morehour. What??

I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

My wife's car broke down in Raleigh. I called multiple places and these guys were the only ones…read morewilling to help. Needless to say, they got my family back on the road in less than 24 hours. I will recommend these people every chance I get.

I use this Vavoline for vehicle inspections. Clean waiting area. Often no wait. Friendly staff…read more It's my go-to NC inspection place.

Very bad experience! They changed my ac filter and now my car has a loud roaring noise. They…read moreliterally told me they were not mechanics and could not fix it and recommended I go to Firestone. I will never again go to Valvoline.

These guys were great. I got a new tire through Discount Tire who referred me to them. I went in…read morefor an alignment after getting the tire put on. Bryan, and I believe Chris (who checked my car out) checked my suspension and steering before doing the alignment and explained how that would affect my car down the line. They found another one of my tires also had a worn belt and recommended replacing them. After checking out their website and talking with them, these guys seem like honest, reliable and very knowledgeable mechanics. Some of the other reviews I saw seemed to be upset about their experiences but I found them to be very good and finding the root cause of my car's problems and recommending the right fix so that it would drive safely and reliably for a long time. Give these guys a look if you're with looking for for an alignment or other work in the area. Ask them questions about what they find and I'll bet you'll get a detailed and thorough explanation. Thanks Bryan!

Personable, reliable, fair and mom and pop. Reminds me of better days in customer service and…read morelocal business conviviality.

genuinely one of the fastest Valvoline's I have been to in the state of North Carolina. This team…read morehad a line almost around the corner and was able to get me in and out and under 20 minutes with an oil change and tire rotation. Not to mention, they applied my military discount to advocate for my pockets and were so kind and friendly. Today was almost 95° and no complaints from them either. YALL ARE THE BEST & the manager of this location is doing a great job with her team!!

Never use them. Prey on young inexperienced drivers. Daughter took her car in for a simple oil…read morechange. They pushed a bunch of unnecessary services and a tire rotation (on almost new tires). $217 for what was supposed to be a quick oil change. Partially my fault for telling her to go by herself but this is ridiculous. To top it off the tire pressure light is now on which I will have to deal with.

fast never long wait nice folks pricing inline with most quick oil change businesses have had 3 oil…read morechanges aslwasys leave satisfied

Oil change was expensive, even the dealership was cheaper by $20. Oil change + inspection took 1.5…read morehours while being the only car in there. The employees were just standing around smoking and vaping. Won't be back.

Good mechanic in 919 area good and honest he doesn't overcharge good pricing and good workread more

As a woman, I can tell you there's no shortage of mechanics out there who will look at your car and…read morediagnose you with stuff you don't need just to charge you more. Clyde at Pass The Wrench doesn't do that. He's a fine young man who provides quality, affordable service. If the job isn't done that day, you pay him when it is. I seriously lucked out by asking on Reddit if anyone knew of a mobile mechanic that could come to our house and fix out Infiniti, someone recommended him. He answered his phone right away, listened to the issue, and came plenty prepared. Not only was he fantastic with the service he provided, he was able to get us discounts on the parts we needed, willing to work around us very close to Christmas (even offering to work ON Christmas), and it turns out he can do more than just cars. Since moving to NC, all we ever hear about is how everyone in this state has "A Guy" they know that can do fix-it/handy projects around the house. Clyde at Pass The Wrench happens to be That Guy for us now. It's rare you find someone that loves what they do and is willing to do good work at a good price without trying to swindle their customers for a quick buck. When it comes to local businesses, Pass the Wrench is exactly the sort of place I want my money going because the person running it happens to be just an all around good human. He might be based out of Raleigh, but he services all over and will come to you to fix your car. We're out in Clayton, and he came to us without issue. I will personally be recommending him to everyone I know.

I have come to get oil changes and an inspection at this auto center multiple times. This auto…read morecenter allows you to walk in without an appointment. Every time that I have come my service was completed in a timely manner. The oil change prices are reasonable & the employees are nice. There is a waiting area with a television to sit in while you wait for your vehicle to be serviced.

Very inconsiderate , called prior to driving 30 minutes after work for this change and was told…read morethey could grab me, just to say never mind when I got there. Very slow poor work, oil change "takes 2 hours" apparently. 100% wouldn't recommend.

These folks are great. Super friendly and very respectful and fast. If you need a quick oil change…read moreat a reasonable price (use coupons too!) definitely come by here.

I rarely leave negative reviews, but this experience was bad enough that I feel obligated to warn…read moreothers. I came in for a full synthetic oil change and told the staff I was leaving that day for a 9-hour drive to Tennessee for my grandmother's memorial. Because of that, I wanted to make sure my car was in good shape before getting on the road. During my visit, I noticed the manager correcting multiple technicians, and the shop didn't seem to be running very efficiently. I tried not to think much of it since I was only there for an oil change. As part of the service, they checked my tires and added air. As soon as I left, my tire pressure warning light came on. I immediately turned around and went back. I asked the technician how much air had been put in my tires, and he told me 69 PSI. My Honda's recommended tire pressure is 32 PSI. I was shocked and asked why they would put that much air in my tires. They assured me they corrected everything and that all four tires were now at 32 PSI. I drove away again, and the warning light was still on. At that point, I didn't trust the readings, so I stopped at the tire shop directly across the street. They checked my tires and found my front tires were actually at 45 PSI, not the 32 PSI Valvoline had assured me they were. I was about to begin a 9-hour highway drive, and this completely shook my confidence in the work that had been done. I shouldn't have had to rely on another shop to verify something so basic after already returning once. What has been even more disappointing is the customer service afterward. I have contacted Valvoline customer service multiple times over the past several weeks. The manager, Ryan, offered me a free oil change, but after this experience I have no interest in returning. I requested a refund instead, which I believe is reasonable given what happened. I've followed up more than 10 times and have received no response. Mistakes happen, but the lack of accountability afterward has been incredibly frustrating. I cannot recommend this location based on my experience. I hope this review helps someone avoid the same experience I had. If Valvoline would simply stand behind their service and issue a refund, I would gladly update this review to reflect that resolution. Update: they finally refunded my oil change. I appreciate them trying to rectify the situation by processing a full refund. Means a lot.

State inspection was quick and the serviceman was very nice. I also have gotten my oil changed at…read moreCarolina QL in the past and the service is fast and professional.

About six months ago, they changed my oil in both of my cars and I noticed that they put the wrong…read moremileage for the next oil change on both cars. This seemed shady but, I wrote the experience off as a one-off mistake. Then, back at the beginning of July they changed my oil...and completely damaged the hood of my car and passenger side fender by trying to slam the hood closed on the stick that holds it up. They sent me home without mentioning it... When I came back to ask what happened they said they would "check the cameras". The business manager then acknowledged that they caused the damage. And then all communication stopped. No phone calls. No responses to emails. Nothing. I had to file a complaint with the attorney general of NC and only then did they communicate through email acknowledging the damage they caused. Then they blocked my emails so I couldn't forward them the repair estimate. So the attorney general's office did it for me. Only then did they go and pay for the repair...They didn't ever apologize. They never called me. They didn't cover a rental car for me and my kids while the van was in the shop. I'm lucky they even paid for the repair. And here's the thing... someone not as persistent as me may not have ever gotten their car fixed. Someone who didn't know how to contact the attorney general might not have ever gotten a repair. So be careful. This business is not one who wants to do the right thing. They aren't willing to admit when a mistake is made. And they aren't willing to fix their mistakes unless the law is involved.