Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

Took vehicle in to have the battery replaced due to service recommendation from dealer. Had…read morepreviously used Christian brothers, and they did not disappoint as they took care of the installation and the cost was reasonable.

Provided an overall inspection. Took great care of myself and the vehicle. Also, had alternative…read moreoptions to get to and from!

Very bad experience! They changed my ac filter and now my car has a loud roaring noise. They…read moreliterally told me they were not mechanics and could not fix it and recommended I go to Firestone. I will never again go to Valvoline.

I use this Vavoline for vehicle inspections. Clean waiting area. Often no wait. Friendly staff…read more It's my go-to NC inspection place.

Personable, reliable, fair and mom and pop. Reminds me of better days in customer service and…read morelocal business conviviality.

Our daughter just moved to Raleigh and had serious brake issues. After calling several shops, we…read morefound Brown's -- and we're so glad we did! Brian and Scott were kind, honest, and made sure her car was repaired the same day. They even called before starting the work to confirm pricing. As parents, that peace of mind means everything. We'll never take her car anywhere else!

What a pleasant experience. This business is filled with knowledgeable and kind gentleman. I…read moreinteracted with three different gentleman. From the time I drove into the lot to get my inspection until I drove off, they were helpful, efficient and just so gentlemanly. Walking me to where I needed to be, opening doors for me, greeting me, showing me and telling me about anything they found, then wishing me a great day and waving me on my way. I felt cared about and cared for. Will definitely recommend them and be back as a customer.

Promised Fast, Delivered Slow…read more This place advertises a quick 15-minute drive-thru oil change, but it's anything but speedy. I waited in line for over 20 minutes, and the car in front of me took over 30 minutes to finish, yet didn't complete the service by the time I left. Don't fall for the hype; you'll be in for a slow ride here. And rude guy at the reception (office)

fast never long wait nice folks pricing inline with most quick oil change businesses have had 3 oil…read morechanges aslwasys leave satisfied

Oil change was expensive, even the dealership was cheaper by $20. Oil change + inspection took 1.5…read morehours while being the only car in there. The employees were just standing around smoking and vaping. Won't be back.

Came right to my job It was done by lunchtime just in time…read morefor me to ride out for break

As a woman, I can tell you there's no shortage of mechanics out there who will look at your car and…read morediagnose you with stuff you don't need just to charge you more. Clyde at Pass The Wrench doesn't do that. He's a fine young man who provides quality, affordable service. If the job isn't done that day, you pay him when it is. I seriously lucked out by asking on Reddit if anyone knew of a mobile mechanic that could come to our house and fix out Infiniti, someone recommended him. He answered his phone right away, listened to the issue, and came plenty prepared. Not only was he fantastic with the service he provided, he was able to get us discounts on the parts we needed, willing to work around us very close to Christmas (even offering to work ON Christmas), and it turns out he can do more than just cars. Since moving to NC, all we ever hear about is how everyone in this state has "A Guy" they know that can do fix-it/handy projects around the house. Clyde at Pass The Wrench happens to be That Guy for us now. It's rare you find someone that loves what they do and is willing to do good work at a good price without trying to swindle their customers for a quick buck. When it comes to local businesses, Pass the Wrench is exactly the sort of place I want my money going because the person running it happens to be just an all around good human. He might be based out of Raleigh, but he services all over and will come to you to fix your car. We're out in Clayton, and he came to us without issue. I will personally be recommending him to everyone I know.

I have come to get oil changes and an inspection at this auto center multiple times. This auto…read morecenter allows you to walk in without an appointment. Every time that I have come my service was completed in a timely manner. The oil change prices are reasonable & the employees are nice. There is a waiting area with a television to sit in while you wait for your vehicle to be serviced.

Very inconsiderate , called prior to driving 30 minutes after work for this change and was told…read morethey could grab me, just to say never mind when I got there. Very slow poor work, oil change "takes 2 hours" apparently. 100% wouldn't recommend.

Very very nasty dirty place! Don't even bother! They spend more time trying to sell you shyt than…read moreactually doing any work. The reason there's never a line over there is because they don't know what they're doing. They can't get simple shyt right. The least they should do is clean the place up the windows, floors, and restrooms are dirty, the animal hospital is cleaner than that place, they should just shut down

HORRIBLE!!! They need to shut this place down or hire a new crew. And it wouldn't kill them to…read moreclean the floors. 0 stars!

I always have a great experience when I come here. The staff is awesome and doesn't beat around the…read morebush. Prices are very fair. An oil change takes just a few minutes. An inspection takes just a few minutes. I'll always come here for both of our family cars.

Dropped in for an inspection. Other spots I called either wanted appointments, were all booked up…read moreor I couldn't ever catch them off lunch breaks. Hanging out at Ugly Mug and saw these guys. Drove right on in and was done within a restroom visit. Friendly, courteous staff. Pep Boys wanted like a hundred bucks, Supreme wanted $20, and these guys charged me $13 flat! Perfect visit. I don't know why they don't already have a Yelp page, so I made this one. That's how much I appreciated their sterling work. This is my spot for as long as I'm living in the area. A.