We can't speak highly enough about the incredible workmanship by Preston on the installation of our…read morefront security screen door. From start to finish, the experience was nothing short of exceptional. His attention to detail is impressive and craftsmanship remarkable. Mahalo for fitting us into your busy schedule to accommodate our travel plans. The door is working and looking better than we could have imagined. Preston/ Oahu Windows and Doors is the real deal! We would not hesitate to recommend him to anyone.

Did not follow through with a quote. Back in April, they said they would get back to me the…read morefollowing week. It's now October. They could've just said they were unable to do the project. If not interested, just say so.!

I can see clearly now the rain is gone! Island windows and doors has been the epitome of what…read morekeeping it local truly means. Mana and his team has walked us through every step of the way from his mobile showroom to the wonderfully clear product. Mana also told me to try and find pricing on his competitors...not even close and not to even sacrifice quality. Unfortunately, we had some busted screens during the process of the home construction, but Kawika (service bruddah) came out checked um, and when he was here I kept asking, what about this one and this one and this one too. He just took them all out, got them repaired and reinstalled them no questions asked. Super Aloha.And this is months after we've been living in the house. Would I recommend....absolutely! Maybe Mana can also throw in a round of golf at OCC as well if you purchase now. Update update, nearly a year later Kawika was very thorough and wanted to ensure our sliding doors were working. He was very tedious and ensured they were installed to the best of his ability. He also noticed walking by some windows that there were some weep holes missing and he offered to fix that too! Kawika accepts tips as snacks are welcome hahaha!

This company has stolen $17,026 of our money (more, since this does not factor in the rising cost…read moreof materials if and when we can afford to proceed with this work, having lost over $17K, or the interest we would have received the past 11+ months on this $). We are now having to resort to legal action. We prepaid the $17K last Sept. 2025 for 3 sliding glass doors and a window. On Sept. 5, Mana told us installation would happen in November. November came and went. Since then we have repeatedly emailed, called and texted both Mana and Paul. We got some response initially, and a promise for delivery in Spring 2026. Spring came and went. We have since been completely ghosted as we have tried to contact them, sometimes daily, asking for an installation date or for a refund. In late July, we sent a letter from a lawyer saying that if we did not receive the materials we have paid for, or a refund within 3 weeks, we would pursue legal action. Unfortunately, this is now what we are forced to do. This company installed windows for us a few years ago and our experience was good. I provided a 5-star rating in 2023. We maintain some hope that Paul and Mana will do the minimally correct thing and deliver the materials we have paid for, or refund our money.

Update 30 June 2026…read more Still highly recommended for their quality, value, and warranty of products and continued excellent service! We bought our windows and screens over 10 years ago from Mario at Windows Hawaii. Absolutely no regrets! We recently had a problem with a window and called Mario. Two days later our window was fixed. This type of excellent customer service is why we continue to vote Windows Hawaii #1! Mahalo nui loa Mario and staff.

Those are not cheap but they are the best. You get what you pay for. I had a window broken by my…read morepwn kid and they replaced it Free! It took a minute but it was at no charge

Around 10am on Friday, after my wife had left to go to Costco - One of our double-hung windows had…read morea spring snap, so it wouldn't stay up - I emailed Robert from window world, and twenty minutes later, a Foreman showed up, fixed it, and even improved the mechanism so it wouldn't happen again - all while my 4 year kept asking him questions. Really nice guy. He was done before my wife got back. She didnt even know it happened.

Fours days. Four glass sliding doors. Nine windows. And mostly a crew of two…read more We had a really amazing experience with the install of our windows with window world. Alex was here every single day. He brought Scott and Anthony with him on different days and I couldn't have been happier with the crew we were given. Every morning we talked about the plan for the day, and what they needed from me. Some days they needed nothing, some days I had decisions to make. The thing I liked the best was I never had to bring anything to Alex's attention. He was on top of everything. Taking a little longer to get a certain window done? Alex told me. A screen needed to be resized and put in, he let me know before I noticed it wasn't there. Or the fact that one of the sliding door screens came in slightly bent. Just enough that you had to be particular about how you closed it all the way.. Alex told ME about the problem. That he already had a new one on order and they would get it handled. I didn't have to find it first a week later and ask to get it replaced. If there was a problem, he already had a solution. And when the typical finishing for the windows wasn't going to work, he took the time to find a solution that came out absolutely stunning. The initial quote and set up process wasn't quite as smooth. I felt like the communication could have been better once we signed the contract. Lack of contact made us a few weeks later in the schedule of getting them installed and that was a bummer. But the actual install couldn't have gone better, and it was meant to be I guess. Window world won't be your cheapest option. But they back their work, they stay until it's finished and the lifetime guarantee on their windows is great peace of mind. I would recommend them a million times over.

This was a tough job. The sliding doors had to be transported to the 6th floor of my condo, and…read morethe old ones removed. It was done efficiently and quickly. The doors themselves are of high quality. The crew were conscientious and hard working. I would recommend them for any window needs.

Ok. The owner, Jason Wong, contacted me to rectify the situation. Was very apologetic that they…read moredropped the ball. Made an appointment to fix issue. They need to paint the trim on all windows that were recaulked since white caulk was unevenly spread onto the blue trim. They showed up on time with an apology gift from Chun Wah Kam. . They are cleaning and repainting the window trim as I'm writing this. Happy since we just had the house repainted 4 years ago. I originally chose this company for the lifetime guarantee and quality of these windows. We do love the windows for the past 9 years. Great at blocking out sound and maintaining air conditioning temperatures. It was news to me that the company changed ownership. I'm glad the current owner is honoring the warranty and knew the previous owners personally.

I called for a quote for a metal frame screen door for the front entry of my home in kaimuki. The…read moredoor dimensions are not the typical size. They explained that the door is made on the Mainland, it is custom made to fit my door frame, and may take 2+ months. While the estimating process requires their staff to conduct a site visit for measurements and it took a few days to complete, the staff were polite and professional. They explained the pricing and the time-frame required to make the door. On installation day two workers showed up to do the job, and they were technically proficient, polite, courteous, and professional. The quality and workmanship of the door is excellent. I am very happy with the installed product and the polite and professional demeanor of the office staff and installation crew. Highly recommended!!!

The installed security screen door is great but there are others that provide them. I'd enlist…read moresomeone else. There was what I would characterize as a miscommunication regarding our installation. One of the key selling points was the door can be keyed-alike to the Kwik-Set locks on my existing adjacent wood door. I told everyone I talked to - multiple sales people, guy that came to measure, guy that installed - that that is what I want. It is not until after I wait for delivery and the door is installed that they tell me THEY don't do the keying. An obnoxious person, who I'm guessing is the owner, called to tell me that the keying CAN be done but they CAN'T do it. I told him that's what I ordered and he tells me that Gabrielle, who I talked to multiple times, did not say that S&T would do this. He says Gabrielle trains their sales people. He was adamant she did not say anything like that. Somehow he was listening in on our conversations. I told him if she or anyone else had once said the word "locksmith" there would not be this confusion. I ended up hiring a locksmith to come in and complete the installation. As I said, there are others that install the same thing. That one guy made sure I never recommend or do business with them again.

I had an excellent experience with this company from start to finish. Their customer service is…read moreoutstanding, and I was especially impressed by how caring and committed the owner, David, is to making sure his customers are happy. Dorian was wonderful to work with and was honest and helpful throughout the process. He even let me know when a better promotion became available, which I really appreciated. The installer was also very meticulous and did an excellent job. A few months later, I discovered that one of the windows had cracked. The warranty department responded immediately and ordered a replacement window for me. That kind of follow-through says a lot about a company. It's refreshing to deal with a company that is honest, caring, and truly stands behind its work. I highly recommend them and would absolutely use them again!

Despite encountering an unexpected structural issue with our doorway, Dave of Discount Windows &…read moreDoors did a flawless, efficient, and on-budget installation. He was very pleasant to work with and left everything neat and tidy. We are very pleased with our new window and door.

Cannot be happier with the installation of our new glass shower panel by Craig and his team! They…read morewere extremely knowledgeable, walking us through the installation process step by step, and using photos of previous examples. I enlisted Craig's help after attempting to install the panel myself initially, which was a mistake. There were so many nuances and small details I was completely unaware of, which makes me look silly looking back for even having attempted this myself. Craig and his team are clearly skilled at their craft, and made sure to cover up any prior mistakes I had made. I would be hard pressed to believe you would find anyone else with more expertise on island for mirror and glass. From the initial consultation to the final wipe-down, everything was handled with care and precision. They were punctual and professional, timely when communicating. They gave a solid price for the job, and I am thrilled about the end result! The panel fits perfectly, looks sleek and modern, and instantly elevated the entire bathroom!

Great work Craig and team! Communication with the company was easy and reliable. I had brought to…read morethem 3 mother of pearl I layer frames custom made in India. I needed mirrors custom Cut and installed . The team was great and did it in a short time frame to accommodate my schedule. Much appreciate their great work!

I had an excellent experience with Darian and Darlene from Malama Screens. From start to finish,…read moretheir customer service was exceptional. They provided a free on-site estimate, arrived on time, and completed the work exactly as promised. They rescreened 8 of my window screens and rebuilt one damaged frame, and everything looked great. What really impressed me was their commitment to making sure the job was done right. A few of the screens were just slightly too large, so they took them back, recut them, and returned to reinstall them. Before collecting final payment, they even climbed a ladder to test-fit the screens on my second-story windows to ensure everything fit perfectly. A special shoutout to Darlene--she was amazing! She personally climbed up to the second story and handled the installation with professionalism and care. The quality of the work was excellent, their prices are very competitive, and their attention to customer satisfaction truly sets them apart. I couldn't be happier with the results and will definitely be using Malama Screens again for additional screens in the future. Highly recommend!

No complaints. The price, communication and quality of work was great definitely will spread the…read moreword

I'm so happy with my new dining area mirror! I worked with Aaron, and I can't say enough about how…read moreprofessional he was and how promptly he responded to my inquiries. I contacted several glass companies on the island, and Aaron truly stood out. He represents this company exceptionally well, and his team was equally friendly, professional, and courteous throughout the process. I'm very happy with the results and would gladly recommend this company to my family and friends. Thank you, Aaron and Jeff and Conner ( I hope I remembered correctly )for such a wonderful experience!

I had a really great experience with this company! I needed a window repaired at my rental property…read moreas soon as possible, and Sophia responded right away when I reached out about window glass replacement. She provided me with two options and estimates, both at very reasonable prices. They were also able to schedule the repair within the next few days, which I really appreciated. They offered an option where I could bring in the removable window the next day and pick it up the same day. Unfortunately, we couldn't figure out how to remove the window, so we went with the second option. The workers were very nice, friendly, and professional. They were able to repair the window right on the spot instead of removing it, taking it back to the shop, and returning to the property to reinstall it. This was especially convenient since the property was vacant and saved me from having to spend a few hours there waiting for them to return since I did not drive there that day. I'm very happy with the quality of the work and how quickly everything was handled. I would definitely recommend this company to anyone needing window glass repair or replacement. Great service from start to finish!