1. HI-Lite Fabricators

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Pearl City, HI

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HI-Lite Fabricators

4.0 (4 reviews)
Closed • 8:30 am - 3:30 pm

Services - HI-Lite Fabricators

Metal fabrication

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Screens & Things

Screens & Things

(148 reviews)

I called for a quote for a metal frame screen door for the front entry of my home in kaimuki. The…read moredoor dimensions are not the typical size. They explained that the door is made on the Mainland, it is custom made to fit my door frame, and may take 2+ months. While the estimating process requires their staff to conduct a site visit for measurements and it took a few days to complete, the staff were polite and professional. They explained the pricing and the time-frame required to make the door. On installation day two workers showed up to do the job, and they were technically proficient, polite, courteous, and professional. The quality and workmanship of the door is excellent. I am very happy with the installed product and the polite and professional demeanor of the office staff and installation crew. Highly recommended!!!

The installed security screen door is great but there are others that provide them. I'd enlist…read moresomeone else. There was what I would characterize as a miscommunication regarding our installation. One of the key selling points was the door can be keyed-alike to the Kwik-Set locks on my existing adjacent wood door. I told everyone I talked to - multiple sales people, guy that came to measure, guy that installed - that that is what I want. It is not until after I wait for delivery and the door is installed that they tell me THEY don't do the keying. An obnoxious person, who I'm guessing is the owner, called to tell me that the keying CAN be done but they CAN'T do it. I told him that's what I ordered and he tells me that Gabrielle, who I talked to multiple times, did not say that S&T would do this. He says Gabrielle trains their sales people. He was adamant she did not say anything like that. Somehow he was listening in on our conversations. I told him if she or anyone else had once said the word "locksmith" there would not be this confusion. I ended up hiring a locksmith to come in and complete the installation. As I said, there are others that install the same thing. That one guy made sure I never recommend or do business with them again.

HI-Lite Fabricators - glassandmirrors - Updated October 2026

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