Rocky...start your day with some good news...James opened our pool yesterday, as expected it was…read morebrown and mucky, definitely could not see the bottom (8ft)...the crew worked long and hard...photo is this morning's result... James and Robert obviously did a great job; professional, courteous, careful and skilled. I guess that's why we've been Elite customers from the beginning ... I just thought the Boss should hear from a satisfied customer... Best Regards Mike

I absolutely recommend elite pool to everybody. The staff and there is extremely nice and…read morefriendly. They opened my swimming pool on Wednesday and we were swimming in it Friday.

Reliable and quality work. Started using this company a year ago, kept everything maintained…read morethroughout the summer.

From the owner: We offer a basic weekly maintenance which includes • Free…read moreEstimates • Chemical testing for ph and alkaline balance • Skimming • Vacuuming • Backwashing • Netting • Brushing * IF we have to use other chemicals for any other balancing it will include additional charges If you have any problems with your pool service wise or chemical, we will be there that same day or within 24 hours but will also include a separate charge Give us a call today for a free estimate!! We sure would be happy to do business with you!

Incredible company - they have taken care of my pool for 35 years and service is amazing. All of…read morethe employees are so efficient, friendly and knowledgeable. I would highly recommend them for any pool services - maintenance, opening, closing and they have installed several new liners for me. Love these guys!

Amazing staff, quality service, consistent and timely communication. Heschmeyer has been amazing…read moreto work with. After purchasing a new home they were able to identified and resolved issues with the existing pool. They were extremely responsive and completed the work within a few days of us reaching out. They worked with us on replacing the liner, consulting and providing all available options until we settled on a design. The installation team was here every day to monitor and manage the work until completion. I can't say enough about the amazing work and team. Would highly recommend to anyone seeking pool repairs, updates and service.

Came out and measured our pool- he ordered a pool liner, and we paid for it and paid for a part of…read moreinstallation. He never installed the pool liner--kept claiming he was in ICU, and never contacted us again. We still have a pool liner in our garage because the people we ended up hiring would not trust his measurements. I don't know how he has the rating he has. I would give him -5 stars if I could

When we had a problem with our pool recently, Brad was able to quickly diagnose our problem - -- on…read morethe phone! He's been a great resource for us, and I highly recommend Morris Pool Services. Very friendly and responsive.

First of all, I need to let you all know that I've known Jim Kraft for over a decade and have even…read moreworked for him. I haven't worked for him in some time, but I don't want anyone to think that I'm trying to pull a 'fast one' on them. I DO, however, want people to know that both Jim Kraft Sr. and his son James Kraft Jr. do an incredible job with just about any pool 'issue' or need that you can imagine. Jim Sr. started this in 1974, and really, I thought it was kinda funny when I first heard some of Jim's customers call him the 'pool whisperer'. After knowing him and his son for some time though... I understand how he got the title. If you have pool problems, need a smarter service company, need better customer service, more attention, or simply want to feel like you have the support of a true expert, then call these guys. They don't really advertise as they get most of their new business referrals from established customers. I'm not sure if I can give his number but James Kraft Jr is at 913.927.8655. He will work hard for you and solves so many issues that many fly-by-night pool "services" have no clue how to handle. I've seen them in action. Liam

ICON Pools is run by a husband and wife that really do care about their customers. They built my…read morepool in 2024/2025 and have serviced it ever since. I do not usually write reviews, but I was going to call them today and looked over the past reviews and do not agree with a 3.9 rating. IF you take the time to ask Casey OR Kelly why something was done or not done, they will give you honest answer. They want to do a great job for the customer and WILL as long as you communicate with them. I give them 5 stars and think you are making a great choice if you decide to go with them.

Great service and was open on the 4th where other pool companies were closed Thank you Icon!!!read more

I cannot say enough good things about this company. We started using Norburg last year. We had zero…read morepool experience and were nervous about caring for our pool in our new home. Mary Beth, who runs the office, was so amazing about explaining exactly how opening our pool would go. She even arranged for the pool man, Mike, to give us a crash course. This summer, after Norburg opened our pool, I took charge of the chemicals. Armed with the knowledge Mike provided me last year, I felt really confident in getting our pool open and ready. I did it! A few weeks went by and I had a tap on our door. It was Mike. He was just in the neighborhood and wanted to make sure everything was going well and that I didn't have any questions. Where else do you get customer service like that? Norburg has a customer for life with us. They're reliable, affordable and genuinely care about their customers. I would recommend them to anyone who needs a great pool company.

From the owner: Norburg Pools has been in business in the Kansas City area since 1978. We provide complete service…read moreand repair on any swimming pool. We provide the supplies and everything you need to enjoy your swimming pool!

Very unresponsive. Left 2 voicemails for them to call me regarding a strange pool chemical balance…read moreissue. I would have been a new customer. Oh, well.....

From the owner: Pool service, Custom fit pool covers, equipment installation and repair.read more

As a new customer in 2023, they were great…read more As a returning customer, left me stranded to do it myself. I'm 62. So I'm doing it myself. A job they could have performed in one day, was put off three weeks, then they said If I didn't like that, I could do it myself. Which I am having to do. I'm five days into it. We had a verbal contract. They broke it. Didn't apologize. Didn't try to make the customer happy. But sure got animated when I told them they weren't going about it the way other companies did. They basically told me to do as I'm told. Their way was better and I was wrong. Then they spent more than two weeks of my summer proving me right. Pass on them. They won't be around for long. They begged me for a good review last year, which I gave. This guy (David) sets great store in reviews. He must have forgotten they go both ways.

David is a crook! Put my new liner in & there are 2 seam leaks. He will not honor warranty. Then he…read moretold me he moved & doesn't live in MO anymore & gave me a "friends" name who wants $500 to check for leaks. DO NOT USE THIS COMPANY!