Honesty. Integrity and balanced advice. We had a car that needed some work and we got good…read moreadvice in what was need and was could be done. It was great to have help making the decisions.

Great Reliable service! Very kind and welcoming! Brought my truck in here several times and i'm…read morealways satisfied with the results!! Highly recommend!

After hitting a deer, I was in the market for a new car. After trying another dealership south of…read morehere and receiving horrible service, I saw a used 2015 Encore that I was interested in. The saleswoman I worked with was Lauren. She sent a helpful e-mail before I ever visited the dealership showing me the interior of the car and a walk around. I thought that was pretty cool. When I arrived at the dealership, she met me at my scheduled time, something that seems to be a rare commodity these days. She didn't use any insulting or patronizing techniques such as the four square. I was able to negotiate a lower price for the car too. The finance guy, Jeff was pretty cool and didn't get pissed or try to hard sell me on service plans, etc. Very impressed with Matt Saxe and will likely be making future purchases here as well.

Been here 10 years and the first 6 years of taking our vehicles in for oil changes and service I…read morewould of given them 5 stars, Last 4 I have had multiple issues from over filling the oil several times, Rotating tires and not resetting the tire monitor system then trying to sell me new sensors when all they needed was to be set (8months ago all good) Then we went to sell one of our vehicles but decided to get an oil change first and have them check it out to make sure no issues, Well we sold it and told the new owners Matt Saxe has done all service and just did it again, New owner brought it over to ask something then they tried to tell her it was unsafe to drive a week after they just had it in for service, On top of that they tried selling her a new car, Last thing was as someone who has changed oil all my life in different cars I was wondering why when I change oil it is clear when they do it it is all dark like used oil, Then I just noticed after 6 months the oil filter was all rusted with bubbles no way that was changed 6 months ago, Also if you are going to buy do your research they are always more for same vehicle than other places

I don't even have my car BACK yet... and I'm so happy! I arrived after a parking lot…read morefender-bender. They were ready, had my paperwork waiting..in less than 4 minutes, I was out. THEN I needed a loaner car... as the repair is taking a bit longer. Voila. I said I'd be there in the morning. Less than 3 minutes later I was driving away. They have it down! It's so easy! I love them so much. This is the 3rd time I've used their services! (.... high school parking lot is a dangerous place for a teacher's car!!) Enjoy!

I highly don't recommend this place for its high charged. They charged me four tires, tires…read moredisposed, tires supplies, and recharge freon, a total of four hundreds fifty three dollars. But they CHARGED me four hundred thirty four dollars and ninety seven cents just for labor. C'mon, I can recharge freon myself. This is a RIP-OFF and it's not right. Changing four tires (185/R70/14) and tires disposal, cost me $933.70? You be the judge if this is right or wrong. My invoice proof it.

Replaced all the brakes on my Porsche Macan…read more Great Value - Delivered for less than the original quote Great Service - Completed the work early Great Communication - Very responsive and clear

On this day, me and my boyfriend were driving casually as we began to notice a burning rubber smell…read morebefore quickly realizing that smoke was coming out from under the hood. Neither of us know much about car maintenance, but we immediately pulled off to the side of the road on the intersection between Hwy 7 and Shady Oak Rd. Not five minutes into pulling over, a very generous woman who looked to be in her mid-twenties, wearing glasses, and was driving a dope blue car which I believe was a Toyota FJ60/62 (?) Either way, she dropped her dog off and told us if we were still there she would help us out. She came back just a few minutes later and picked us up and brought us to the O'Reilly just a few minutes away. We told her about this being the second time this has happened and she gave us great advice about our beater of a Ford Escape and how we should get a diagnostic test, check our oil dipstick a lot more frequently than we currently do, and to possibly check if our coolant had a leakage. Before she dropped us off, she told us how her father runs Expedition Autoworks and that it would be worth checking out. I've never once heard of this place as I don't live near the area, but the next time I need car maintenance I will absolutely check out Expedition Autoworks knowing the kindness that woman showed me and my boyfriend today. I wish I would've caught her name, but knowing that there's family of the person who helped us today, I will definitely make the drive and take my business to Expedition Autoworks.

I have been going to Starr for my service for about 18 months now. I used to dread taking cars in…read moreto get worked on but not since I started coming here. I make the drive from out in the suburbs and arrange rides to and from the shop when I need things done because the service and honesty is worth every bit of logistical hastle. I won't take my car anywhere else for repairs. Recently, I had an oil change done at another shop for convenience. They informed me that two of the CV boots had "blown out" and needed to be replaced. I scheduled a drop off to Starr, and sure enough the other shop was lying. Nothing wrong with the boots. The boots are $150 and surely even with Starr's reasonable labor prices I'd have been looking at least $200-250 in total to replace them. This shop is friendly, quick, and most of all honest. Their work is excellent, and they never recommend anything to be done if it doesn't need fixing. If it ain't broken, don't fix it.... and they don't! They won't try to get you to do things early, they won't hoodwink you, but they WILL meet you with a smile and an accurate timeline of when your car will be fixed and at least for me, the estimates have always ended up being accurate or the actual work being less. This shop is worth every bit of the drive to get your work done. I'll never go anywhere else.

I brought my 2008 Jeep Wrangler to Starr Auto because it wouldn't start unless I shifted between…read morePark and Neutral several times. I explained that I believed the issue was caused by the neutral safety switch, which is a known and common issue for this model. Instead of inspecting that part, the shop replaced my starter and battery terminal posts, charging me $966. The problem was never fixed -- the Jeep still has the exact same starting issue. When I returned, Starr Auto admitted it might actually be the neutral safety switch and said they could repair it for another $200. That clearly shows the first repair was misdiagnosed and unnecessary. I'm a disabled veteran with VA disabled license plates, and I rely on my vehicle for daily mobility. I trusted this shop to treat me fairly, but instead I feel taken advantage of and disappointed by their lack of professionalism and integrity. I've since filed a credit card dispute for the $966 charge and would strongly caution other customers -- especially veterans -- to avoid this business.

This shop did good work and communicated well to keep me in the loop. I called a few shops in town…read moreto get an estimate on the repair I needed and they were the lowest. I wanted to use a re-manufactured part to keep costs down. None of their suppliers had one available but they had no problem with me finding my own. Based on what they quoted me for the repair and what I found shopping for the part online, they don't mark up the price they charge for parts at all. I hope I don't need any other major repairs but if I do, I'm bring my vehicles here from now on.

Every other mechanic was booked out and Chris understood my problem and took great care of me. I…read morewas driving from Montana to Pennsylvania and broke down in North Dakota. Towed my car to this shop to fix a rotor. They were very responsive and honest. Told me I may need a hub but ended up being fine and they were honest. Great shop. They care. I was expecting it to take 24 hours and they got it done in 4. Thanks. Also $600 cheaper than what the dealer quoted.

I have nothing but good things to say about this shop & the people that work there. They really go…read moreabove and beyond to help you with your vehicle needs. They are fast, and efficient. Pricing is reasonable, and they are honest and hard workers. I want to point out the excellent service I received from Elvin & Ahmed. Elvin helped me with tire sensor replacements, and a broken mirror replacement and Ahmed went out of his way & picked up the glass personally to help replace my broken glass/window. Get your services with confidence, these guys are awesome!!!

Its first come first serve so come early but the staff is amazing! I always have positive things to…read moresay about the staff, the tires and the cost! Can't beat it around town! They are all so helpful! Best shop to go to !

Took my son's Lexus there for bad brakes. Fixed it very quickly and found a bad serpentine belt…read moretoo. I agreed so they fixed that too since we were already there. The car drove great. Very friendly people!

I want to give a big shout out to Logans Repair in Chaska. I went to TGK Auto Repair, and they…read morecompletely dropped the ball on the repairs. Charged me for things that didn't needed to be done. I posted on Facebook and I was referred many times to take my car to Logans, I did and I was beyond impressed with them. I actually got 12 emails telling me about the quality work they do! They kept me informed daily as to what was being done. When I picked up my car, they explained to me what was done, what did not need to be done. I highly recommend Logans Repair for all your car needs.