i don't think i've ever been so disappointed in trying to buy local, and minority owned. called , made an appointment, purchasing mid level tires, talked me into not going to tire zoo across the street. he bad mouthed the company and i should have realized then, that's not good business management... but trying to save and buy local!
appointment was for 9 am, 2 goodyear all seasons 274 all in.. great deal.. got there at 8:50 am, no one in sight.. no one until 930 . no call, no apologies, just a big ol your time dont mean ish here ! then.. he didnt even have my tires. now i spoke to him yesterday and he had 2 sets that fit. i picked the higher end ones. now some how mysteriously he has no tires in stock in my size.. that i called to confirm. so.. we went across the street to .. yup!!! tire zoo, they were not only open, but got two new tires for half the price and wayyyyy better customer service!!
!!!this place is supposed to be "under new management " well whomever owns this.. this manager and this staff.. isnt it.. we live in bloomington we're not dealing with disgusting customer service, poor quality and over priced merchandise to be disrespected and our time being wasted. time is money and youll be out of business acting like this!! read more