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    Zerorez Irvine Carpet Cleaning

    4.5 (471 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    5 hours

    Response rate

    100%

    Services - Zerorez Irvine Carpet Cleaning

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

    Zerorez Irvine Carpet Cleaning Photos

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    Recommended Reviews - Zerorez Irvine Carpet Cleaning

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    Reviews With Photos

    Christen H.

    They still didn't clean any urine and the smell got worse after they sent another technician, Will, out. I had to pay an extra $140 for two gallons of the urine enzyme liquid that they didn't even use. They just used soap and water. Shame on this company. They tried to send another man out but he was late so I canceled. They say they are going to refund me my $140 but I don't have much faith.

    Jacob D.

    This company was recommended to me by a co worker. I was initially attracted to the fact that they use little to no chemicals in their carpet cleaning; however, since my carpet is 12 years old after the cleaning was done there are still stains in the high traffic areas. Christopher S was the technician that provided the service and he was excellent, efficient, and came right around 8am at the beginning of the appointment window (8-10am) so this review doesn't reflect the service he provided. As for the value of the services, I felt that it was pricey for their type of carpet cleaning. I paid roughly 350.00 for three rooms including a 25.00 fee for them to bring a portable unit since I live in an apartment complex in case they could not park in front of my building (fortunately Christopher did); however, they were able to use their regular unit out of their van yet still charged me the 25.00 portable unit fee and a 25.00 "set up fee". Also, Christopher recommended the post treatment protective spray which will help prolong the carpet getting dirty faster and that service was 90.00 which I felt was too steep. Unfortunately, I realize since my carpet is old I am going to have my carpet cleaned again (this time with a deep chemical cleaning) to obtain the results that I want. I wouldn't recommend Zerorez if you have older carpet with high traffic areas and/or stains; however, if you have new or newer carpet with no high traffic areas nor stains I am sure they will suffice.

    This carpet was soaked with dark pet urine stains just a few days ago.

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    2 months ago

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    26 days ago

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    1 month ago

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    15 days ago

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    Larry S.

    Thank you so much for your feedback Jan!

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    6 months ago

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    3 years ago

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    9 months ago

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    1 year ago

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    9 months ago

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    5 months ago

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    4 months ago

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    1 year ago

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    10 months ago

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    Larry S.

    Thank you for your review George!

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    9 months ago

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    8 months ago

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    Larry S.

    Thank you for your feedback!

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    8 months ago

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    Zero R.

    Thank you Nancy!!!

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    10 months ago

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    11 months ago

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    2 years ago

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    11 months ago

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    1 year ago

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    5 years ago

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    1 year ago

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    Thank you for your feedback Lori! Keep us posted.

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    2 years ago

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    1 year ago

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    Larry S.

    Thank you so much for your feedback Darlene!

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    4 years ago

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    2 years ago

    Technician was on time and polite. Carpet was cleaned quickly and carefully. Price was as quoted and there was no mess left.

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    Larry S.

    Thank you so much for your review!

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    1 year ago

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    Page 1 of 12

    Ask the Community - Zerorez Irvine Carpet Cleaning

    How do you clean area carpets that are on top of hardwood floors?

    We use a low moisture process for area rugs so it will not soak through. We are a professional cleaning company and will not damage your hardwood floors in the process.

    What do they charge? Trying to figure out their fees before I book.

    Nothing until you are completely satisfied with the service! (That is assuming that you are a reasonable, rational consumer)Just give them a call. They can provide you with a quote on the phone with no obligation to book.

    Don’t See Your Question? Ask Away!

    Review Highlights - Zerorez Irvine Carpet Cleaning

    Brett made sure we looked around to be sure we were happy with his work before he began packing up his gear.

    Mentioned in 19 reviews

    Read more highlights

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    Merit Carpet & Upholstery Cleaning - Commercial carpet cleaning

    Merit Carpet & Upholstery Cleaning

    (425 reviews)

    We needed carpet cleaning for a space of about 4,000 sqft (not all carpet though) and reached out…read moreto schedule the job. Carl helped coordinate everything, and even though we had to change the schedule a couple of times to align with our tenant, he was always patient and pleasant throughout the process. On the day of the cleaning, they gave us a heads up when they were on their way, which made timing much easier on our end. Ben and his crew arrived right on time and were very professional and friendly. They walked us through what needed to be done and explained their process clearly. The job took several hours as expected, but they worked efficiently and did a great job. They even provided booties for us to wear since the carpet was still damp, which was a thoughtful touch. Overall, everything went smoothly from start to finish. We had a great experience and would definitely call them again for all of future carpet cleaning needs. Thank you to Carl, Ben, and the team for making this such an easy and positive experience.

    There's a reason Merit Carpet Cleaning is number one on Yelp. I spilled a massive amount of coffee…read moreon my carpet this morning, and Steve immediately took my call and sent Mitch out the same day. Both were incredibly friendly and professional. Mitch did an amazing job--he completely removed the stain along with several others on my carpet. The price was very reasonable for the quality of work. Highly recommend!

    Lightning Bolt Carpet & Upholstery Cleaning - A very happy couple got the stains and doggie odors out of their nice sofa in Lake Forest yesterday.

    Lightning Bolt Carpet & Upholstery Cleaning

    (181 reviews)

    Mark and his team did an outstanding job cleaning my loveseat, and I couldn't be happier with the…read moreresults. Over time, the loveseat had collected a significant amount of dust and stains from outside air, which had gradually turned the original white upholstery into a dull gray. I had tried cleaning it myself, but the buildup was very difficult to remove. Mark's team was able to restore the upholstery and make it look just like new again. It was also incredibly easy working with Mark. Reaching out for an estimate was quick and straightforward. I had sought a few estimates and Mark's quote was the most competitive. He was also able to get me scheduled within the same week! The actual cleaning took only about 40 minutes, which was impressive given how much the loveseat needed attention. His team was highly professional and courteous throughout the entire process. They carefully brought in their equipment, worked efficiently, and made sure to place everything back exactly as they found it before leaving. I really appreciate that the whole experience was smooth and hassle-free. I highly recommend Mark and his team to anyone looking for upholstery cleaning services. The results and professionalism truly exceeded my expectations. A big thanks Mark and team! =)

    We chose this company because of their prior 5-star reviews. We were not disappointed! The carpets…read morelook great! The team took their time, and I was impressed with their level of care and effort in removing the dirt and stains from the carpeting. Mike and their customer service was superb! We highly recommend and will be using again! Bryan

    Got It Maid - Looking for an Office or House Cleaning? You've come to the right place!

    Got It Maid

    (576 reviews)

    It was very easy to schedule the housecleaning and we received communication on when they were…read morearriving. I was a little bit worried about paying by the hour but they did a great job of cleaning our house without taking advantage of the hourly rate. Done well too. Thank you!!

    This company is completely dishonest, and my experience with Kiran was appalling, to say the least…read more Don't be fooled by what Kiran promises when she gives you the quote. I've just filed a Yelp claim against this business because there's no point trying to resolve it with someone so unprofessional. I wouldn't be surprised at all to see a vicious comeback from Kiran for my review here! The company sent two workers to my home without notifying me that neither of them spoke English. This created serious communication barriers, and I had to rely on Google Translate just to give basic instructions. One worker appeared to be underage, and the other couldn't even read the simple Spanish instructions I showed her on my phone. They arrived an hour late with minimal tools--certainly not enough for the move-in cleaning I had requested. Instead of addressing the areas that actually needed attention, they wasted time cleaning spaces that were already clean. The older worker couldn't follow even the simplest directions, and I spent most of the time struggling to communicate through Google Translate. The service was nowhere near worth $90/hour. Honestly, how much do you think this business is paying these untrained workers who can't speak English? Do the workers even have work permits to protect themselves from exploitation? When I requested a discount due to their lateness, communication issues, and poor quality of service, Kiran flatly refused. But it didn't end there -- she turned it around immediately and made it seem like I was the problem. Her response, "English is not your first language either. You shouldn't judge people like that." What?? Apparently, paying for workers who can communicate with me and do the job right is too much to ask!! When I said I would leave an honest review, Kiran couldn't wait to insult me with "99% of our customers are smart. They will know you're a difficult customer." Wow! Never would have expected that from someone in customer service! She then complained that I had been texting her all day--when, in reality, she was the one who had to text me to let me know their workers were an hour late! Her text "And you have been texting me all day. I don't think he would've been happy anyways." Who's "he"? Seems Kiran was scared of him being unhappy, and that was her only concern. Their Yelp page is deceptive. They advertise using branded "Got It Maid" vehicles by making it the first picture, but the workers actually arrived in an Uber with no company uniforms and only a few equipment. This is definitely not what I expected from a professional service. This entire experience with Kiran has me questioning whether this business is involved in fraudulent activity or, at the very least, something unethical. Stay away from this business!

    Zerorez Irvine Carpet Cleaning - carpet_cleaning - Updated May 2026

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