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    Zero Dollar Listing

    5.0 (1 review)

    Services - Zero Dollar Listing

    Buyer's agent

    Listing agent

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    7 months ago

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    Bloomfield Homes - Wet drywall.

    Bloomfield Homes

    (14 reviews)

    As a first-time homebuyer and a single parent, I went into this process hopeful and genuinely…read moreexcited. I was purchasing a home to be closer to my child who is in college, so this was a meaningful and carefully considered decision, not a casual one. I signed a contract in good faith, and within two days the builder lowered prices and began offering incentives on similar properties - we are talking 20-40k price drops. Immediately my confidence in the market and community dropped. When I raised the issue, I was told this was not something they do. During an in-person visit, the conversation felt more open and gave the impression there might be some flexibility, but afterward the communication became noticeably colder and strictly transactional. I never met the builder, and nearly everything was handled through email. There was very little transparency around market changes or effort to build rapport. As someone who works in the insurance industry and deals with people during stressful, high-stakes situations, empathy and clear communication matter to me. This process lacked both. Walking away was not easy. Losing a $3,000 earnest money deposit is not insignificant, especially in this economy and as a single parent supporting a child in college. Ultimately, though, the lack of flexibility and goodwill made it clear this was not the right fit. In hindsight, the loss was painful but worth stepping away from an experience that felt so impersonal. My advice to future buyers is to take the time to truly understand your builder's approach, ask direct questions early, and be clear about what kind of experience you expect. For some buyers, a strictly business approach may be fine. For others, especially first-time buyers, it may feel discouraging. I hope this helps others go into the process with clearer expectations.

    We bought a Bloomfield home. VERY disappointed. I think they forgot to actually paint the inside…read more Looks Luke the just used primer and called it a day. Had a roof issue during build, they fixed the issue on the outside but NOT the inside. Very poor craftsmanship. Why would ypu leave water damage inside a new build? Once you report an issue, they quickly ignore you. Calling corporate....OMG, these guys are RUDE! Only want your $$$ and you are pushed aside. As we shopped for hpuses, we thought Bloomfield was one of the best. Buy after buying, I saw a completely different side of the company. They use cheap material, horrible customer service, and cut a lot of corners!

    Van Poole Properties Group  Keller Williams

    Van Poole Properties Group Keller Williams

    (87 reviews)

    North Dallas

    Working with Brian & John was truly an exceptional experience. I was still living in California…read morewhile purchasing my home in Texas, and they made the entire process smoother than I ever imagined. Their professionalism, patience, and dedication went far beyond my expectations. What stood out most: Attentive: They listened carefully to what I wanted and always looked out for my best interests. Communicated Well: I never felt out of the loop--they kept me updated every step of the way. Completed Virtual Showings: Since I couldn't be there in person, they handled virtual tours flawlessly, giving me full confidence in my decisions. Would never use another team: Their service was so exceptional that I honestly can't imagine working with anyone else. If you're looking for a team that delivers top-tier service, especially from afar, Brian & John are the absolute best. Highly recommend!

    Seychelle, Michael, John, Kristen, and the entire Van Poole team were incredible to work with…read moreduring our home buying experience in May of 2026. Even when we had challenges in the process that were outside our control, the Van Poole team worked diligently to proactively solve them and successfully negotiate our home purchase in Flower Mound, Texas. They went out of their way to make us feel heard and understood and provided expert advice on the market comps and dynamics of the areas we were looking to buy. I would highly recommend Seychelles' team to anyone in the North Texas area who's looking to buy or sell a home.

    Zero Dollar Listing - realestatesvcs - Updated May 2026

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