The service was very slow. We waited in the drive thru for 20 minutes. The treats we got tasted delicious. I got a kid sized coconut custard. It was a perfect sized treat. read more

10/10 gelata. 3/10 service. There was a flyer on the window that said scan the QR code and fill out your info to get a free kids gelata. I scanned it and told the cashier - who looked like he was maybe 15 years old. He said, "Sorry I don't know what that is. I've worked here for a year and don't know what a lot of things are." And left it at that. I had to prompt him, well.. can you go ask someone? He seemed annoyed but did. The other kid that came out looked also 15 years old. He said "yeah sorry we're not sure what that is." I told them they should probably take off the promo off their drive through window if no one knows how to do it. I asked if he could just take the kids gelata off my order and he was nice enough to say yes, but woof! Team needs a lesson in customer service. I hope they see this so they can improve because the ice cream was so good. read more

There affordable and I can see a lot goes here ice cream is great made me smile big when I got mines lol. read more

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We love zeppes! It's our favorite place to go to when we come into town. The custards and the Italian ice are so delicious! read more

Zeppe’s - Swirl Custard waffle cones - Gelato Near Me - Springville, Utah

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This place is one of my favorite dessert places. I wish I lived closer. I got a gelata which is Italian ice with custard on top. Italian ice is far superior to shaved ice in my opinion. The employees at Zeppes are always friendly and the services is excellent. I've never been inside the store only in the drive through. read more

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This custard is delicious I've never tried something so good I highly recommend nice people.

It took me almost four years of living in Utah to finally visit a Zeppe's. After my most recent visit, I hope to go to Zeppe's many more times in the future. I appreciate that their menu is quite simple and that this location has a drive through. This makes everything very easy. There is a bit of a running joke about how high the drive through window is but I am assuming this is far out of Zeppe's control. I decided on the cotton candy one in the smallest size. I don't like eating ice cream very fast so this ended up being the best size for me. The order did take quite a while to get but it was about as fresh as ice cream can be so I didn't mind. We also got a few of their churro treats and they were super good--even better when they're nice and warm. I really liked the combination between the ice cream that was on top with the flavored treat on the bottom. read more

I was visiting the area and tried this place and I was BLOWN AWAY!! You get so much more product than what I thought I was getting! Really is a bang for you buck!! So delicious I've gone back pretty much everyday since I've been here and will continue to do so. People are so nice and friendly as well. Lots of options and flavors. Cute outdoor seating area as well as pup cups available! Delicious! read more

I love this place. It's perfect on a hot day. I love how they have a drive thru. I do wish there was a location in Orem. Their frozen custard is delicious. I usually order a gelata which is Italian ice with frozen custard on the bottom and on the top. I tried the strawberry paradise Italian ice flavor with vanilla frozen custard and it was really good. read more

Zeppe’s - a person holding a cup of ice cream - Gelato Near Me - Springville, Utah

Dan is the MAN!!! He showed so much attention to us and made sure we got exactly what we wanted. We will be back!!

Be aware that, when you order the Italian Ice, you'll really mostly be getting a bunch of the worst soft serve ice cream this side of Sicily. First thing I did was scoop the large McDonalds ice cream cone off the top as an offering to the asphalt gods. I was feeling just okay with the Italian Icelike substance - until I got three-quarters through my cup and realized that the bottom had been filled with more of that nasty soft serve. Don't look for anything near authentic here. This place is basically an expensive Dairy Queen. I wanted it to be good, too. read more

Good Italian ice. Terrible service. We waited in the drive thru for 40 minutes after we ordered. We were got our custard and Italian ice it was melting so I asked for them to make a fresh one and the girl rolled her eyes, closed the window and walked away. Poor training. Do not go if there is any sort of line. read more

I'm obsessed with the Italian Ice! There isn't one where I live so every time I'm in Springville I make sure to stop by. I usually go through the drive through, but the employees are nice, accommodating, and efficient. read more

Absolutely the best frozen dessert! The friendly service at the window adds to the experience. Try the spicy toppings on the whipped ice and custard. You will love it! read more

Been here twice in the last week. Everything is good that I've had but yesterday night I got some frozen custard in a cone, watched them make it and put it on the counter next to the window and then... do other stuff. It was at least 5 minutes, maybe 10. By the time I got it it was melting. It is summer and very hot out and I had walked there so as science would demand it only melted more and more. Zeppe's stole from me my custards cold, delicious youth and I'm not sure I'll forgive them for it. read more

Very delicious! I had never heard of this place and stopped at a food truck in the parking lot and decided to give it a try. I'm so glad I did! The Italian ice was delicious. I got strawberry paradise (I believe it's like a strawberry colada). The kids size was perfect. I also got a pretzel and I wish I got more. One of the best pretzels I've ever had! My husband got the churro donut and liked it. I read some complaints about the drive thru but I didn't have any issues. The service was pretty fast and really nice. Definitely will be back! And too bad there's not a closer one to me! read more

Zeppe’s - Kids strawberry paradise - Gelato Near Me - Springville, Utah

This was my first time having gelato and now I am obsessed!! It was sooooo good! The flavor options are limited but the consistency was perfect! read more

I love the custard and Italian ice however, the lack of napkin dispensers make for a pretty messy visit especially with a toddler. Then when you ask for napkins they give you three. I think having napkin dispensers available for the people sitting outside would really help. read more

It takes FOREVER to go through the drive thru. Also really wish they would change their flavors like the St. George location!

We have been huge fans of the vanilla custard...so thick and rich! However, within the past month or so, something has changed. The custard is now like a cheap ice milk, no more of the very rich flavor or texture. I decided to go grab a custard tonight, thinking that maybe I just got a bad batch. Nope...it was same poor quality as last time. I dumped it down the drain. From now on if I want a really good custard, I'll go to Culver's. read more

Every item we have ordered on the menu has been delicious. The dole whip is my favorite.

Absolutely delicious!! So excited to be at their opening in springville. The building is gorgeous and family friendly. You need to stop by and try a GELATA. It has frozen custard and a choice of Italian ice. My favorites are strawberry paradise which reminds me of a tigers blood flavor. They also have churros and a churro donut. read more

Went out of my way back to come here. I checked their website for hours before heading over. Says they are open Sunday. They were closed. Will not be coming back. Extremely disappointed. read more

Zeppe’s - Gelato Near Me - Springville, Utah

My wife and I both thought the gelato was very good when we went through the drive thru around 5 pm and we really enjoyed the young man who served us. He really made our day and he was very polite. Besides from food and ambiance, it's really just nice to have great service even when we go through the drive thru. read more

My husband and I are absolutely obsessed with this place! We pick up or have it delivered probably 4-5 Times a month, I cant have dairy and my husband loves custard so its the perfect place for both of us, plus their pretzels with the nacho cheese is soo good too! The italian ice is so soft and custard is super creamy and we live for the first day of the month to see on instagram what the flavor of the month is. Then the people who work there are delightful as well, always have a smile on their face and super helpful if we ever have questions. I 1000% suggest this place cause it seems theres something there for everyone even if you're gluten free or dairy free or both! read more

Very sweet but very very delicious. The tall guy that works there is kind of rude but what can you expect from High schoolers.

Oh, my goodness. We don't eat dairy and stopped to try this place on a whim after a funeral. Such a good choice. I tried the Purple Haze (lime Rickey and cotton candy), and my husband tried the sunset (I think) in a Gelati with strawberry dole whip, and both were fantastic. Our new favorite place for a treat!! All ices and dole whip (two flavors, strawberry and pineapple) are vegan, in case there are other dairy-free, vegan, or plant-based people who want to know! read more

Service Terrible GO Somewhere else!!!!!! Take your money and forget about you!! We knocked on the window, honked , called from car, No one working took 40 minutes to get a drive thru order for ice-cream! Worst Service or Lack of I Have EVER had!!! ZERO Stars!!! read more

Stopped by yesterday because I had a hankering for gelato. I don't know what you call they serve as gelato but it isn't gelato. More like a frozen drink what soft serve ice cream in the middle. It was good, but to label it as gelato is not accurate, even in Utah. Needless to say I was greatly disappointed. I would caution anybody that's looking for gelato that this isn't the place. read more

Fantastic service. They were fast and friendly. Best ice cream in town! The custard is thick and creamy. The gelata is fantastic!

Was in town visiting family and visited 3X in 3 days. Got the gelatos every time. Why are there not more of these, and we could definitely use these in CA. read more

All I can say is that it was super yummy and a generally good experience! Went on a Friday night and service was generally fast and friendly. Ordered the vanilla chocolate swirl. read more

AMAZING!! This has become one of our favorites..... I don't know what others are saying about the drive-through line, I've only ever had 0 to 3 cars ahead of me. Speedy service, absolutely delicious gelatas. My favorite is the strawberry piña colada with vanilla frozen custard on top. Crave-worthy for sure. Like nothing you've ever tried. This is mine and my kids absolute favorite place. read more

Zeppe’s - Gelata with vanilla custard. - Gelato Near Me - Springville, Utah

Really delicious items. But the drive thru takes FOREVER. I understand it takes time to go through the drive thru but it is a really long wait. While there is a line of 10 cars I saw 4 employees in the regular window talking. If you have a line, get them in and out. read more

My husband and I tried it out today. He got a soda with Italian ice, and I got a custard. The custard is so smooth and creamy. My husband liked his Italian ice was better than the Sodalicious up the street. We'll definitely be going there again! read more

Love Zeppe's and didn't experience a wait like others have said but man, the employees need to learn some customer service and social skills lol. Even my 12 year old was shocked at how bad they were lacking! read more

We purchased a quart of the month's special, Birthday Cake, for our kids. We all had a long day, and this was supposed to be their treat. the BD custard was...to put it mildly...flat out gross. Even our two-year-old son (who eats EVERYTHING) wouldn't touch it. So we spent $10 on this thing. When it was handed to us at the drive thru, the teenager said, "I don't know who made this, but it's leaking all over the place." We asked him to wipe off the leaking ice cream (why would you even need to ask for them to do that!?), and he replied, "Yeah, the container is overflowing, so it's just going to leak." We said, "Understood, but we can't have it like that in our car. Can we just scrape off the excess into another cup, then wipe the quart container so it's not dripping everywhere?" The kid rolled his eyes but gave us an extra cup. He didn't wipe the container, just gave it to us and then proceeded to wipe his own hands clean--it was that messy. We got home, tried the custard, and you know the rest. So we just got off the phone with the Springville, UT Zeppe's, explained the situation, and the girl on the phone said, "Yeah, I don't like it either. Not many people do. But my manager said we 'can't really do exchanges' since you opened it." So yes, Zeppe's makes horrid-tasting product, sells it while knowing it tastes like dog vomit, and then laughs when you dare ask yo exchange it for something not so Parmesan-tasting. They basically stole $10 from us, and it ruined our view of this company. We'll never go back. read more

The slowest service. Avoid the churro donuts, they are a soggy mess. Was looking forward to this place. I just don't have an hour to spare sitting in the drive through. read more

This place is always packed, so we had driven by, but never stopped. Had heard it was great, so on a Wednesday night at 8:30 we weren't in a hurry, and went. It was packed-- but service was great and quick! (We waited maybe 8 min, but there were a lot of people before us!) Anyway, my only concern is that now I am going to be craving this until I go again! (Gelata and Dole Whip were so good.) read more

Italian iced are so good. Skip the churro donuts, they are salty, soggy, greasy garbage.