I'm a little shocked at the bad reviews & happy I did not let it deter me from visiting this restaurant. I dined on a Friday night. The sushi was fresh and reasonably priced. Cool decor & vibe. Located in a large strip mall with plenty of parking. Great, attentive service from Annelise. read more

Zenor Sushi - Zento box with beef teriyaki & sushi. - Sushi Bars Near Me - Granada Hills, California

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What time do you ACTUALLY open? Because it clearly isn't the time you advertise. My party of five arrived at 11:50 a.m. on Saturday, July 11 and waited outside the double glass entrance doors before your posted opening time. Once it was after 12:00 p.m., we repeatedly tried to open the door. It stayed locked. Here's the part that deserves this one-star review: The employees were standing behind the front counter and could clearly see us. Not one person walked over. Not one person unlocked the door. Not one person acknowledged that five customers were standing outside. No wave. No "We'll be right with you." No explanation. Just eye contact... and complete indifference. We stood there until 12:07 p.m. before finally leaving. Before writing this review, I looked through other Yelp reviews. What stood out was how many people complained about the exact same things: inconsistent and poor timing, and customer service that comes across as if customers are an inconvenience. After experiencing it firsthand, I understand exactly WHY those reviews exist. This review isn't about waiting seven extra minutes. If someone had simply walked over and said, "We're running a little behind, we'll have the doors open in a few minutes," we probably would've stayed. Instead, the employees chose to ignore us entirely. That decision cost this restaurant a table of five before we ever got the chance to order. And before anyone says this didn't happen--I have the entire interaction on video, complete with timestamps from the moment we arrived until we drove away. The footage shows the locked door after noon, us repeatedly trying to get in, and employees inside while no one acknowledged us. If your posted opening time is noon, then open at noon. If you're going to open later, update your hours. But pretending customers standing outside your front door don't exist is one of the worst first impressions a restaurant can make. A locked door is an inconvenience. Being ignored is a choice. read more

So I like this place because I think their food is actually pretty good, and the cooks (sushi chefs) are pretty good. But the worst part of this place is the customer service when it comes to the waiters. They are so slow and monotone that they don't even greet you when you come in. We have been here a few times and the sushi is not bad but every time the service sucks with the waiters. They are so slow that I feel like they don't even want to be at work. Even to get water they wait like 10 mins once you have sat down to get your drink order. Just sit at the bar and order from the chefs if you want to get good service. read more

Food was amazing. Quality, flavors and portions were amazing. Ambiance is great. Only thing that was odd was no plates were given, the small plates for each individual. Other than that the place is great. read more

This was my first time visiting the location and it wasn't as bad as most reviews make it out to be. There was a nice ambiance, the food was relatively quick (considering party size), and the food was reasonably priced. The service was decent as well. I ordered the GP Roll and the yellowtail sushi which were both good. The GP roll offered a bit less of a fusion taste than you get from other options, but it was good. The yellowtail Sushi was actually very good, light, and flavorful. I also tried the crazy roll and the aguachile roll since we were in a big party. The Agua chile roll was fantastic! Tasted exactly like I was eating agua chiles. The crazy roll offered a bit more of a sweet flavor and from my perspective tasted like plantains. Overall, it was a good spot, nothing really stood out but its a nice little spot to go to. read more

Zenor Sushi - Yellowtail Sushi - Sushi Bars Near Me - Granada Hills, California

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The spicy edamame is amazing! Their rolls are tasty as well, good blend of Latin and Japanese.

Only a single visit, but not a good 1st impression. I remember this being the conveyor belt sushi place so was also a little disappointed that feature was gone. Food was mediocre. Best thing was the agua fresca. Decor is cool, LA well represented and the artwork / neon colors a plus. Service was just ok, waiter disappeared for awhile (of course right around the time we're done and need to leave to go back to work). And it wasn't even that busy at all during our lunch. read more

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I honestly had a horrible time... took my son with me (don't take your kids with you here) they have inappropriate drinks and witchcraft EVERYWHERE. The staff automatically side eyes you when you walk in. The service is TERRIBLE. Bathrooms are DIRTY, floors are sticky, smelly. A true horror story. DO NOT SPEND YOUR MONEY HERE it's just a dirty place no shade but you can tell they are NOT a clean establishment. The drink was okay I enjoyed the chamoy rim.... read more

Zenor Sushi - Sushi Bars Near Me - Granada Hills, California

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Not sure if I'd return to Zenor Sushi in Granada Hills. All the sushi we sampled was decent but nothing to write home about. Prices are pretty steep but thats to be expected for just about any sushi spot these days. I also was not fond of the very loud music they were playing when I went in, it was hard to converse with my friends. However, my friend did tell me that they don't always play such loud music so maybe that was a one time thing. There's a large menu with many latin/asian fusion food offerings, which can be fun if thats your sort of thing. The servers were very nice and friendly which is always appreciative. read more

Just left this place and had the worst service I have ever experienced. We ordered 4 rolls, 2 orders of gyoza and a chicken teriyaki plate. We received the 4 rolls about 20 minutes after we ordered. By 35 minutes we asked a total of 3 employees if they can check on the rest of our food since everyone had ate already except for my step son. At 50 minutes we asked to cancel the rest of the order. We received no apology at all. To add to it, the owner walked up to us at the beginning and said "you guys doing ok" and didn't let us answer just walked away because he was too busy seating his friends. I noticed him and a couple employees only attended their "friends" instead of actual paying families. This establishment is so unprofessional. I would avoid coming here. read more

This place is very similar to other Mexican fusion sushi but in my option is better. Their sushi's always fresh and tasty! My favorite roll is the Zangrona roll. It's very different as it is no rice, all fish and veggie based. Very yummy! There's also a variety of delicious cocktails, beer and sake to choose from. I love their micheladas as well. Very refreshing. There's lots of parking here as well as it is located in a shopping center. Very continent. I would definitely recommend if you're a sushi lover. read more

Zenor Sushi - Strawberry Soju Cocktail Skull and Pĩna Soju Cocktail Skull - Sushi Bars Near Me - Granada Hills, California

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The food was outstanding! I got the z ento box and substituted the sushi for the lobster rolls and the sushi was the freshest I've ever enjoyed! Even the rice and the salad were delicious! It was the best miso soup I've ever had! Service from ambitious amazing waiter, Israel, was impeccable! What a fun environment with watching the soccer games on seven large screen TVs! Plenty of free parking no complaints whatsoever! I highly recommend it from and enjoy!! read more

I ordered the 911 Roll from Zeñor Sushi and apparently went into survival mode, because this plate is the only evidence left. One second it was beautifully presented, the next second I was staring at an empty dish like, '...who did that?' Spoiler: it was me.This roll was so good I forgot how to behave in public. I was scraping sauce like I was trying to unlock a bonus level. If you want a roll that will humble you, spiritually reset you, and make you question your manners, GET THE 911 ROLL. Just don't expect to have leftovers... or dignity. read more

Zenor Sushi - 911 Roll - Sushi Bars Near Me - Granada Hills, California

First time I went to this place after the pandemic was nice and clean, good food. 4 years later or so, place smells like they do not clean it with real cleaning supplies, just water and soap, it was not pleasant. My friend ordered a drink which had no alcohol and tasted like a milkshake. Will definitely not be going back, such a shame because it use to be good. read more

This is not my first time here and won't be my last my family and I enjoy coming here for some good eats and drinks . We went this past Friday there was only one su sesh but man he did his thing preparing everything . The albacore and yellow tail Sashimi just melted in your mouth it was amazing . We always love walking in seeing the painting and vibing to the music . It's always even more of a great time when the owner is there since he's always pretty hyped up but he wasn't there at the time we went . We got La zenorita and the D soju which you get to keep the D . Staff is usually very nice especially the men . Thank you again Zenor read more

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The food is delicious, the drinks are amazing, the vibe is awesome! Definitely recommend Zenors and our server Annie was great and the chefs provided great service. This is a must try! read more

Zenor Sushi - Shrimp Tempura Roll rainbow roll - Sushi Bars Near Me - Granada Hills, California

What a spot, greta service, great food and they had the game on. Must visit spot in the value. Under rated sushi!

Absolutely amazing food creatively served and beautifully presented! This one is worth trying just for the fusion of Mexican and Japanese cuisine! Not sure why there are negative reviews of this place, yes the music is loud, but the staff is incredibly attentive and kind and the vibe is young and fresh. read more

Leo, was amazing! Very outgoing, took his time to make my sushi look and taste amazing! Service A1 for me today! Ricky, was also amazing ! He was on top of his job and making sure I had what I needed as soon as it was asked! Today definitely didn't disappoint. Definitely coming back! And let's not leave the vibes out, music was amazing! read more

The last few times my wife and I have eaten there have been great. Service problems that others have had - we didn't experience. Food is excellent, price is excellent, and service has been excellent. You can get a two item bento box for under $20 anytime of day which comes with everything including soup. No where else can you find that. read more

The food was absolute good. The sushi has so much flavor and that's in your mouth. I have the California roll and the credential my husband had spicy scallop hand roll and he also had spicy salmon roll. The service was absolutely amazing. The environment was very comfortable and peaceful and relaxing. Our chef was named Modesto he was amazing. Great personality. There was a lot of parking spots available in the parking lot. read more

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WOW. I was not expecting to be amazed. When you walk up it looks closed but the door was ajar so we slipped in. We tried a couple of things and everything tested so delicious and you get what you pay for. The quantity and quality fits the price and the freshness too. Service was great. Staff is polite. We will definitely be returning here. read more

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Nice spot if you enjoy Asian infused entrées. The ambiance was very cool and relaxed, the murals added to the overall atmosphere of the place, a nice touch. We enjoyed our food and will be returning soon. read more

Zenor Sushi - Sushi Bars Near Me - Granada Hills, California

The customer service was horrendous. Our waiter treated us as if he was doing us a favor. Then proceeded to ignore us after our food came. We might as well have gone into the kitchen ourselves that point. read more

Yellowtail salad with side of crisp onions.. Yummnmnn Also love the el Jefe is bomb ! Hot wings are great too Waitress with blue hair was great and very attentive . Good vibes and lots of Tvs for sports read more

Zenor Sushi - Yellowtail salad with side of crispy onions.. Yummnmnn - Sushi Bars Near Me - Granada Hills, California

Very good food everything is so tasty have lots of drinks and the costumer service there is very good

This place was great! Came in a "fight night" so it was super packed - not sure how it is other nights. The food was great - I wasn't too hungry so I just a "crazy boy" which is a tempura ca roll. I sat at the bar - was nice. The staff was super friendly - service was a tad slow but it was cause they were swamped. The vibes were great - amazing music, art on the walls - all around great! They charge 4% to use card transactions - so bring cash Will def be back! Parking: it's in a large shopping center - there is a lot of parking read more

Zenor Sushi - Crazy Boy - Sushi Bars Near Me - Granada Hills, California

5 stars all around for me!! Been meaning to try this place and I'm so happy I finally did. The rolls/sushi here are so good and fresh. Its tastes so flavorful with an eccentric style to it. I ordered the crazy boy rolls, miso soup, and the hot bite two piece * I believe it's the name* but it's beyond delicious!!! I really enjoyed my food no doubt about it!!! The service was just INCREDIBLE!! our waitress Anahi was so sweet, patient, and very kind the entire time! She made sure everything was correct and accommodating to us. Raider the owner was also impressive! showing the upmost exceptional customer service and hospitality I've have seen in a while at a restaurant. This for sure is a no brainer that I will come back to support. The ambience is cute and with a nice vibe. I heard Fridays here is really nice with a club vibe and they close late that day. The decor is so cute and art inside is very elite. They also have happy hour from 2-6 P.M. if I'm not mistaken for the hours, during the week. They have a massive menu with so much to choose from, from different types of rolls, and food options. They have soup options to if your a soup lover like me :) Overall, I will come back for sure asap! And I highly recommend Zenor Sushi! Bomb food and customer service! They know how to treat their customers! If you're in Northridge come try it out! Plenty of parking and located in a popular shopping plaza. -Marshay D. read more

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This restaurant is CONSTANTLY advertising their services/menu on instagram. The instagram deals DO NOT apply to platters. SO, this does NOT apply to ALL to go orders.... Which is confusing because they advertise deals for their ENTIRE menu. I wish they were more honest, transparent, and friendly. It's incredibly discouraging when you're trying to support a business that has low traffic and then they LIE about incentives to gain more money. Food is good but the customer service is HORRIBLE. Plenty of other places to try. Save yourself the trouble. read more

A very wonderful surprise! Happened to need lunch and dropped in. Every dish was fresh, tasty and beautifully presented. Wait staff was friendly and attentive. The ceviche, spicy tuna crispy rice, tempura, roll with eel sauce, everything was fabulous. It's a little noisy. But easy to overlook due to fabulous food! read more

The staff was friendly but service was very slow! I am glad I went during the day on a weekend and not during one of their busiest times else it might have taken even longer to get served. The drink menu had some interesting names that made me chuckle. This place definitely has a sense of humor. The food was delicious. Fair warning, the hand rolls are big. I ordered two, along with crispy rice and sashimi and I couldn't finish them. I got a to-go box for the second roll and promptly left it at the restaurant. By the time I thought of it, I was already out of the parking lot and dow the road. I shed a small tear, thinking of what I was missing out on. I had planned on eating it later that night. I was enjoying the food so much I didn't take pics of everything but have attached what I did take. I will definitely return. read more

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So good! Great prices!! I will be back again!!! Everyone was so kind and very fast

This is my go to place whenever I'm in the area. I can't remember the name of the sushi roll I get, all I know is it's the best sushi roll I've had in a long time. Highly recommend it. read more

Zenor Sushi - Sushi Bars Near Me - Granada Hills, California

Just terrible I wouldn't even consider a restaurant the food and the service were just terrible. We couldn't eat. We just ordered the check and left. The fish looked and tasted old with we couldn't even swallow. We threw it out. So unprofessional when the manager is eating on the bar. If there was a zero star, I would've gave it read more

My daughter and I came here for lunch on a break from moving her into the dorms at CSUN. We really enjoyed our food. We will definitely be back in the future. My one complaint would be the noise level. The music is crazy loud. read more

Zenor Sushi - Mixed tempura appetizer - Sushi Bars Near Me - Granada Hills, California

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TERRIBLE customer service! Don't waste your time or money here. The first time I came, we waited over an hour for our food. The waitress was too busy chatting with her friends and kept forgetting simple things we asked for. I decided to give them another chance, thinking maybe it was just an off day, BIG mistake!!! The second time, I placed an order over the phone. They told me it would be ready in 25 minutes. I gave them almost 40, and when I arrived, my food still wasn't ready. On top of that, the girl at the entrance was unbelievably rude and arrogant. If you value your time or basic respect as a customer, go somewhere else. read more

The food was horrible. Almost every roll has chili oil and/or hot sauce on it and everything tastes the same. I get that it is supposed to be a fusion place but it missed the mark. The decor is cute, we liked the vibe of the place. Service was bad! Every time the server lifted a plate off the table she managed to spill chili oil/sauce all over. She didn't care where it landed! On the table, on my jacket, in my water!!! No extra napkins to soak up her spill, did not bring a new cup of water since she spilled sauce into mine. Nothing. We didn't even finish our food, it wasn't worth it. Just paid our $120 bill and left frustrated and hungry. Please note they will charge an extra 4% to your bill if you use a credit card, so be prepared. Will never go back. read more

Food is always plus the drinks and atmosphere! Def try it ! The service is always spot on the . Our waitress kept checking on us a making sure we were good . Love that quality . read more

Yeah service has gotten worse. I ordered for pickup. I took a screenshot of what I wanted to order since I only had cash for pick up. I was talking to a young man and I even EXPLAINED to him it's sliced Shrimp on top of rice....on the website it just says shrimp....he said it was shrimp tempura and I just let him think he knew what he was talking about. I told him to expect my fiancé to pick up and I told my fiancé to show the picture cause that's what I wanted....he said he couldn't refund me and there's nothing he could do...also claimed the owners daughter had something to do with this decision....poor customer service....probably won't return inlets I'm sitting and eating to make sure they understand what I'm saying and not assuming .... I've been here numerous times before inside and sucks I get treated like shit as a returning customer proof of how long since 2023 The pickup looks displeasing.... read more

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Zenor Sushi is a solid spot, and I genuinely enjoyed my experience there. The food was good, the drinks were great, and their weekly deals are definitely a plus. I stopped by today around 1 PM, and it was fairly quiet, which made for a pleasant dining experience. The service was excellent--attentive and friendly. That being said, I do think the 4% fee for non-cash payments is unfair. Most well-known establishments absorb this cost, and for a sushi spot trying to build its reputation, passing this fee onto customers isn't the best move. It makes guests reconsider tipping, which ultimately affects the hardworking servers who truly deserve it. After reading several reviews, it seems the management could benefit from a stronger focus on customer service. Many new businesses these days forget that a great experience is what keeps people coming back. I'm not saying this place is bad--far from it. In fact, I used to frequent this location back when it was Gaten Sushi, and I'm happy to see it remain a sushi spot. But if you truly want to grow, do right by your customers and strive to be better. One other thing that stood out in a negative way: There was a customer sitting near the bathrooms openly vaping. I'm not sure if this is allowed, but it definitely should be addressed. If management checks the footage from 1:20 PM to 2:00 PM, it should be easy to spot. Unless dry ice is being used in the drinks, I can't see this being anything other than smoke, which isn't great for the dining atmosphere. Despite these concerns, I do plan on returning because the service, food, and drinks were all on point. Keep up the great work in those areas! read more

Zenor Sushi - MichiMonday - Sushi Bars Near Me - Granada Hills, California