Our rental agency contracted Total Restoration to fix some water damage from a leaking pipe. Jose…read moreand Michael came and were very professional. I had so many questions about the next steps and they gladly answered me and was so nice. I would definitely recommend this company.

Oh my gosh people, if I could give this company more stars I would. I'm even considering writing to…read morethe Better Business Bureau letting them know, that Total Restoration is a A+ company. We had two trees fall on our house in May 2024 puncturing our roof and ceiling, and we were referred to Total Restoration by a neighbor. I will be forever grateful for both the neighbor and the referral. If you are local to Houston and need anything, CALL THEM! The owner (Wade Bowles) came out himself which my husband and I both thought was incredible but he took it a step further and climbed onto our roof with the roofer! THE OWNER himself! Talk about customer service. There are too many to name here but we've written down everyone's name that came through our door. I will add Colby Hutchinson, Sergio Rodriguez, Victor (I'm sorry I forgot your last name) the painter, and Jessica Bowles are such good people that throughout this rough time, We've felt loved and taken care of. Please save yourself the headache and call (936) 321-7205 them when you need them. I never write reviews of company's so know that this company goes above and beyond for their customers and deserves this review and better! Thank you Total Restoration, truly amazing job and awesome people.

Had Roto Rooter come out to quote a new hot water heater. Quoted me $4,300. All other estimates I…read moregot were for less than $2,000 total material and labor. I asked why it was so significantly more and they said it was because it was a 2 man job instead of a one man job. Mind you he said it was 3 hours total to replace. Sounds like I need to go be a plumber if it pays almost $700 an hour. I then paid him the $100 fee for just showing up to price gauge me.

We just received stellar service from Curtis at Roto-Rooter on our clogged kitchen sink. Curtis was…read moreknowledgeable, extremely courteous, and got the job done precisely and quickly. He's the kind of guy you would specifically request!!! Thank you, Curtis!! Tanya and Matt Marek.

We used them to get a referral for a home inspection specialist, and the whole process was quick,…read moresmooth, and super professional. They actually answered and arranged the appointment via text around 9pm, which totally surprised us. In a good way. Most places wouldn't even bother responding that late. The owner was pleasant, responsive, and got us connected right away. It was such a relief to have someone reliable handle the referral quickly. 5 stars all the way. Professional, helpful, and on top of it. Would absolutely use again.

Texas House Check responded to my request for quote quickly and came out the next day to inspect a…read morehome I was under contract to buy. I just purchased the basic inspection which was quite thorough. The detailed report allowed me to make a decision as to whether I would purchase the property. It's a father and son team who work together--which allows them to complete an inspection in half the time. I highly recommend Texas House Check for your next home inspection.

Ben and his team are absolute professionals. My 79 year old Mother in Law had major damage…read morerequiring her to move out and have 8 rooms redone. Ben got her moved out, repaired, and moved back in with ease. The work was beautifully done from flooring to drywall. Every single member of his team was polite, respectful, and patient with an older lady as a client. The project moved quickly and efficiently. Could not recommend more highly.

An overall positive experience in completing the renovation part of my home's restoration job after…read morea serious plumbing leak. Quality workmanship and attention to detail; communication and timeline could have been enhanced.

Thank you so much to Sargon Roofing & Restoration for the quick repairs on our roof!…read more Communication with Wesley Bryce and Jesse McMullen was fantastic!! Scheduling was so easy!They were very quick to give me a quote and to complete the work! Another roofing company told us that we needed a new roof and of course when our insurance company sent an adjuster out, they said we didn't. Wesley assessed our roof and I hadn't told him anything about our previous quote and he came back with our roof just needing $500 worth of repairs. I LOVE that I have finally found a reputable roofing company and will always recommend them to our friends and neighbors!! Thanks guys for everything! (5 stars!)

I highly recommend Sargon. Our house has been through a few hurricanes, a hard freeze and crazy…read moreheat the past 17 summers. We called Sargon and Wes came out the next day. They were efficient, thorough and the price was right; insurance didn't help at all...

1st update 8/28/2025 Still no communication from this…read morecompany and every day the trim I asked for them to remove to check if the flooring installed was not cut with the proper spacing continues to left and now I can actually see that the floor was cut to long which is what I tried telling them.... I knew it! But of course the company that needed to provide the fix decided to deny that that was what the problem was .... Now that area is exposed and it is exactly what I said it was. So much for Woodland water restoration being a professional knowledgeable company. Don't trust this company Formal Statement of Incident - August 28, 2025 On August 28, 2025, following my updated review regarding the poor work performed at the residence where my family and I live, I received a direct phone call from Jason, the owner of the company in question. During this call, I made it clear that his company had been given the opportunity to correct the problem, but the homeowner decided--due to the company's unreasonable response and bully-like behavior--that they no longer wished to deal with them. In response to my review, Jason became hostile and began issuing threats directed at both myself and my wife. I immediately began recording the call, at which point Jason explicitly acknowledged and agreed that I could record our conversation. This recording, along with photographs, is now available as evidence of the company's conduct. During the course of the call, Jason: * Directly insulted me by calling me "stupid." * Verbally attacked my wife by telling her to "shut up," further threatening that he would make both her and myself "shut up." * Attempted to intimidate me by claiming that, as a renter, I had no legal right to post a review of his company since I did not directly hire or pay him. These statements are factually incorrect. Tenants and residents have every legal right to voice their experiences when they are directly affected by a company's work, especially when that work impacts the safety, habitability, and integrity of their residence. This situation extends beyond poor workmanship. It escalated into harassment, intimidation, and direct threats made by the company's owner himself. Based on these threats and the harassment my wife and I received during this phone call, I reserve the right to pursue this matter in court and to submit the recording as evidence of the company's misconduct. Signed, Adam R. 8/28/2025 Update - 8/29/2025 (Full version in images below) Yesterday was the first time your company communicated with me or my landlord since July 31, 2025. In that email, Shawna tried to label me "argumentative" simply because I did not accept your explanation for why the wood was bowing. The truth is, there is no ongoing leak. The stain on the floor has not worsened--it came from water left under the island after the original leak was never fully dried. Because the island was not removed, water traveled beneath it and damaged the opposite side of the house. You also still have not provided the photos you claim to have showing a dry meter reading before the new flooring was installed, despite multiple requests from both myself and my landlord's assistant. At this point, it is assumed they do not exist. For the first time yesterday, Jason (the owner) offered to send a plumber--unclear if at cost or not. Yet Ryan previously told me, "I'm not a plumber. You want to call one." This contradiction shows how your company avoids accountability. This issue could have been resolved by addressing the one section that failed, but instead you tried to blame a supposed new leak. Now the flooring has bowed, buckled, and popped the trim--clear evidence it was cut too long and installed improperly. Communication has been dismissive and disrespectful. Ryan laughed at my wife, refused to return, and falsely claimed your company offers no warranty. Shawna became combative and unprofessional. And yesterday, Jason escalated into vulgar insults, calling me "stupid," telling my wife to "shut up," and even threatening to "make us." He ended by calling me a "F***ing P***y." This is no longer just a flooring issue--it is a matter of accountability, professionalism, and basic respect for customers

I would not recommend Woodlands Water Restoration based on our experience…read more Our upstairs toilet tank failed due to a manufacturing defect, causing water to leak into our downstairs bathroom through the vent. Wanting to prevent mold, we acted quickly and contacted this company after it was recommended to us. The project manager, Ryan D., came to our home and clearly told us this was a small job. He explained that if we used insurance, they would cut a hole in the ceiling, but if we chose to self-pay (which we did), no hole would be cut and the price would be reduced. I specifically confirmed this multiple times. However, the written invoice mentioned cutting a hole, so my husband reached out to Ryan to clarify. Ryan reassured us that what he verbally told us still applied and that the paperwork was just standard. When the technician arrived, he immediately began cutting a hole in our ceiling. When questioned, he said that's what he was instructed to do. We then tried to contact Ryan for 2-3 days with no response. After the equipment was removed, we received the invoice. Before paying, we contacted the office and Nikki told us someone would come fix the hole. Based on that assurance, we paid. A week passed...no one came. After following up again, a technician, Collin, finally arrived, only to give us an estimate to repair the very hole their team created...something we were explicitly told would not happen. On top of that, Collin told us that our bathroom exhaust fan was removed during the process. Additionally, the office manager later told us that in order to hook up their equipment, they HAVE to cut a hole. This directly contradicts what we were originally told. We were never informed of this requirement, and at no point was the full process explained to us. If cutting a hole was unavoidable, that should have been clearly communicated from the beginning. Not only were we misled about the process, but we are now being asked to pay to repair a hole that they themselves said was necessary to complete their work. Why would we be expected to pay twice for something they had to create in the first place? When we spoke with management and Ryan, they focused on defending their process rather than addressing the clear miscommunication and broken promises. Ryan even tried to claim he told us a hole would be cut, which directly contradicts the detailed notes I took during our initial meeting. We trusted their expertise and their word, and now we're left with a damaged ceiling and additional repair costs they expect us to cover. Still dealing with it 2 months later and we have called for our exhaust fan to be returned and NO ONE WILL GIVE US A CALL BACK REGARDING OUR PROPERTY! This experience was frustrating, unprofessional, and poorly communicated from start to finish.

I hired an ethernet cable installation company with a 5 star YELP rating that was terrible. They…read moredid a lot of damage to my property including breaching my home's vapor barrier. That allowed humidity into the walls and caused mold and paint blistering around my front entry door. I turned again to YELP to locate a company to remediate the results and find the cause or source of the problem. Alan's Restoration had the highest number of 5-star reviews so I took a chance and contacted them - now wary of the highly rated YELP reviews. Turns out this outfit is worth their 5-stars - and then some. EXCELLENT customer service including accurate and frequent communication, fast response, quick turnaround, friendly people and most important - when a substantial problem (that they did not create) developed during the project - they came back after completion and corrected it the next day. And I'm sure it was probably at their expense. Not many companies like this around anymore. I know that for sure from nearly 70 years of experience with 50 in project management. It's a real crap shoot these days when contracting with anyone on YELP or pretty much anywhere else, as I unfortunately found out with that cable company that caused this entire problem. So, I could not rate this company any higher and I recommend them more than any other I've dealt with in many decades. They yanked my bacon outa' the frying pan on this one.

Alan runs a fantastic work crew and they did an amazing job with our house. Hardwood floors…read morerepaired and refinished, walls, kitchen cabinet and small bathroom redone. From stripped to studs to finished. Highly recommended him!!